Where do the Experts Turn
for Answers?
UBGP18
Objectives
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Introduction and Overview
Microsoft CustomerSource and PartnerSource
Professional Networks
Social Networking
Microsoft Dynamics GP Publications
Aggregators, Search Engines, and Online Forums
The Blogging Community
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Microsoft Blogs
Community Blogs
“Golden Nuggets”
• Q & A Wrap-up
Where is Perth, Western Australia?
© Kirk Hille – All rights reserved. Photograph used with express permission from Kirk Hille.
Where is San Andres Island?
© Thierry Desgans – All rights reserved. Photograph used with express permission from Thierry Desgans.
Where the Experts Turn for Answers?
CustomerSource/PartnerSource
Where the Experts Turn for Answers?
https://mbs.microsoft.com/CustomerSource/
Highlights:
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Knowledge Base
Ask the Community
Downloads & Updates
Product Documentation
Fix It Solutions
Service Packs & Product Releases
Compatibility Charts and Upgrade Paths
Downloadable Training Materials
Knowledgebase
https://mbs2.microsoft.com/customersourceapp/search.aspx
Ask The Community
http://community.dynamics.com/f/default.aspx
Updating to Microsoft Dynamics GP 2010
https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/hottopic_mdgp2010_update.htm
Fix It! Automated Solutions
https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/MSDY_FixItSoltions
Product Documentation
https://mbs.microsoft.com/customersource/worldwide/us/documentation/userguides/
Product Feedback
https://mbs.microsoft.com/customersource/productsuggestions/productsuggestion.htm
Where the Experts Turn for Answers?
Professional Networks
Microsoft Product
Management
Team
Bob McAdam
Mariano Gomez, MVP
Constance Quigley
Frank
Hamelly, MVP
Victoria Yudin,
Zubin Gidwani
MVP
David Musgrave
Leslie Vail,
MVP
John Lowther
Mark Polino, MVP
Andy Snook
Professional Networks
Building your Professional Network
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Become BFF with a Microsoft Dynamics GP MVP
Microsoft Dynamics Convergence
Microsoft Dynamics GP Technical Conference
GPUG Summit
GPUG National Webinars
GPUG Local Chapters
Third Party User Groups / Mail Lists
Attend Microsoft Partner sponsored events
Follow the various Microsoft Dynamics GP specialized blogs
Social Networking
• Twitter
• Facebook
• LinkedIn
Moral of the story:
Always take your business cards with you!
Where the Experts Turn for Answers?
Social Networking
Where the Experts Turn for Answers?
Microsoft Dynamics GP Publications
• Microsoft Dynamics GP User Guides and
Training Manuals
• Community Authors
– Microsoft Dynamics GP 2010 Cookbook, Mark
Polino, MVP
– Microsoft Dynamics GP 2010 Implementation,
Victoria Yudin, MVP
– Microsoft Dynamics GP 2010 Reporting, Chris
Lilley, Consultant
– Accolade Publications, Richard Whaley.
Microsoft Dynamics GP Publications
User Guides and Training Manuals
• Available through your Microsoft Partner or
directly from Microsoft
• Covers all core modules and add-on
products
• Various formats available (PDF, Hard copies)
• Vast improvements, product release after
product release
• Excellent source for content and tips
Microsoft Dynamics GP Publications
Community Authors
Mark Polino, CPA, MVP
Microsoft Dynamics GP Cookbook
Author of “50 tips in 50 minutes”
What you will learn from this book
• Create and run macros in Dynamics GP
• Activate hidden features of Dynamics GP
• Improve Dynamics GP usability by hacking the
system
• Leverage SmartList feature using proven
techniques
• Enhance Dynamics GP processes using various
tools and tips
• Prevent and correct errors in Dynamics GP
• Maintain Dynamics GP and ensure proper
operation of the system using optimum
processes
• Connect Dynamics GP to Microsoft Office using
different options
• Improve the efficiency of ordinary Dynamics GP
applications
Microsoft Dynamics GP Publications
Community Authors
Victoria Yudin, MVP
“Microsoft Dynamics GP 2010
Implementation”
Available on Amazon.com
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Master how to implement Microsoft Dynamics GP
2010 with real world examples and guidance from
a Microsoft Dynamics GP MVP
Understand how to install Microsoft Dynamics GP
2010 and related applications, following detailed,
step-by-step instructions
Learn how to set-up the core Microsoft Dynamics
GP modules effectively
Discover the additional tools available from
Microsoft for Dynamics GP
Microsoft Dynamics GP Publications
Community Authors
Richard Whaley
Accolade Publications
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The Dynamics GP Power User Guidebook
Information Flow and Posting
Manufacturing Cost Accounting
Inventory Management Techniques
Confessions of a Dynamics GP Consultant
Maintaining Dynamics GP
Understanding Sales Order Processing
MS-SQL for GP Consultants
Understanding Purchase Order Processing
Customizing GP with The Builders
The Dynamics GP Security Handbook
Extending MS Dynamics GP
Microsoft SQL Server Reporting Services (New)
Where the Experts Turn for Answers?
Aggregators, Search Engines, and
Online Forums
• Aggregators
– My GP Search – www.mygpsearch.com
– GP Window – www.gpwindow.com
– Microsoft Dynamics Community
https://community.dynamics.com/product/GP/default.aspx
• Search Engines
– Bing – www.bing.com
– Google – www.google.com
• Forums
– Microsoft Dynamics GP Community Forum
– Microsoft Dynamics GP Partner Online Technical Forum
– Other Microsoft Forums
We typically start out with a problem…
“An unknown operation on table ‘rvlrmPmntDocKeysMSTR’ could not find a
record
Where the Experts Turn for Answers?
Aggregators – www.mygpsearch.com
Where the Experts Turn for Answers?
Aggregators – www.gpwindow.com
Where the Experts Turn for Answers?
Aggregators – Microsoft Dynamics GP
Community
Where the Experts Turn for Answers?
Search Engines – www.bing.com
Where the Experts Turn for Answers?
Online Forums
• Microsoft Dynamics GP User Community Forum
https://community.dynamics.com/product/gp/f/32.aspx
• Microsoft Dynamics GP Partner Online Technical Community
Forum
http://social.microsoft.com/Forums/enUS/partnerdynamicsgp/threads
• Microsoft Transact-SQL Forum
http://social.msdn.microsoft.com/Forums/enUS/transactsql/threads
• Microsoft SharePoint Forums
http://social.msdn.microsoft.com/forums/enUS/category/sharepoint/
Where the Experts Turn for Answers?
The Blogging Community
• Microsoft Blogs
– Developing For Dynamics GP
http://blogs.msdn.com/b/developingfordynamicsgp/
– Inside Microsoft Dynamics GP
http://blogs.msdn.com/b/gp/
– Dynamics GP Support and Services Blog
http://blogs.msdn.com/b/dynamicsgp/
– Corporate Performance Management Blog
http://blogs.msdn.com/b/dynamicscpm/
– Dynamics LATAM Blog
http://blogs.msdn.com/b/dynamics_latam/
Additional Management Reporter Resources
Item
Link
Management Reporter team blog
http://blogs.msdn.com/b/dynamicscpm/
Training: Report Design in
Management Reporter 2.0 for
Microsoft Dynamics ERP
What’s New in Management Reporter
2.0 for Microsoft Dynamics ERP -Training Snack
Management Reporter Demo with
Microsoft Dynamics GP 2010
https://mbs.microsoft.com/customersource/training/trainingmaterials/student/cou
rse80255.htm?printpage=false&stext=management Reporter
Demo Reports for Dynamics GP
Demo Reports for Dynamics AX
Management Reporter Installation
and Configuration Guides
Management Reporter Migration
Wizard
Management Reporter Migration
Knowledge Base Article
https://mbs.microsoft.com/partnersource/communities/training/trainingmaterials/s
tudent/snackls00172.htm?printpage=false
https://mbs.microsoft.com/partnersource/marketing/marketingcollateral/demos/m
sdygp2010_mgmtrptdemo.htm?printpage=false&stext="Management Reporter"
https://mbs.microsoft.com/Cms/Templates/document/General.aspx?NRMODE=Publ
ished&NRNODEGUID=%7bF701F401-36CE-4354-A8BA2D142B599238%7d&NRORIGINALURL=/customersource/documentation/howtodocu
ments/MSDYGP_MR_CreateDemoCompany&NRCACHEHINT=Guest&wa=wsignin1.0
https://mbs.microsoft.com/customersource/documentation/howtodocuments/MSD
YN_HowToMRDemoAX2009_en
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=afcaa811-fd9e4af3-ad48-3b41f9d05cff
https://mbs.microsoft.com/customersource/downloads/servicepacks/MRInstall
https://mbs2.microsoft.com/Knowledgebase/kbdisplay.aspx?wtntzsmnwukntmmyxp
vsklryklwntmmryxkwvwxvxkowuumm
31
Where the Experts Turn for Answers?
The Blogging Community
• Community Blogs
– Over 50+ Community Bloggers
• Specialized Content (Developers, Implementers, End Users)
• MVPs
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Victoria Yudin – http://victoriayudin.com
Frank Hamelly – http://gp2themax.blogspot.com
Leslie Vail - http://dynamicsconfessions.blogspot.com/
Siva Venkataraman (India) - http://msdynamicstips.com/
Jivtesh Singh (India) - http://www.jivtesh.com/
Mohamad R. Daoud (Jordan) - http://mohdaoud.blogspot.com/
Ian Stewart (Ireland) - http://dynamicsgp.wordpress.com/
Mark Polino - http://msdynamicsgp.blogspot.com/
Mariano Gomez - http://dynamicsgpblogster.blogspot.com/
– RSS Feeds
Where the Experts Turn for Answers?
The Blogging Community
• “Golden Nuggets”
– SQL Scripts
– Free Code
– Free Add-Ons
– Free Downloads
– Contribute your code
Blog Links
• Developing for Dynamics GP Blog (by David
Musgrave & the Developer Support Team)
– http://blogs.msdn.com/DevelopingForDynamicsGP/
• The Dynamics GP Blogster blog (by Mariano
Gomez)
– http://dynamicsgpblogster.blogspot.com/
Conclusion
• Questions and Answers
• Contact Presenters
– David Musgrave,
David.Musgrave@microsoft.com
– Mariano Gomez,
– mgomez@IntellPartners.com
Where the Experts Turn for Answers?
Next Steps
http://aka.ms/SDT