Job Description
Position:
Service Manager/Responsible Individual
Reporting to:
Company Directors
Salary:
HCS Pay scales
Disclosure Level: Enhanced
Job Purpose:
To be the Ofsted registered Responsible Individual for all designated Homes and act
on behalf of the organisation to ensure that the Homes meet relevant requirements
set out in legislation
To provide effective leadership and management of Hexagon Care’s residential
services for children and young people. To ensure a high standard of consistent
care and service in accordance with legislation, central government guidance,
regulations and standards, and the policies and procedures of Hexagon Care.
To provide a lead in the decisions and management of placements within the
Residential provision and to liaise with partners in formulating jointly agreed plans to
ensure a coordinated approach to services for children and young people.
Main Responsibilities and Key result areas
1.
Develop and establish provision for care, accommodation and support
through working with existing partners and building links with other partners
and agencies as appropriate.
2.
Liaise with the Referrals and Admissions team to ensure the effective
management of resource allocation within the context of placement matching,
and placement stability, and to support corporate parenting.
3.
Provide a comprehensive placement service through managing admissions to
residential establishments in partnership with all Local Authorities and other
agencies
4.
To monitor care plans and placement plans, activities and community
involvement, and provide oversight of individual care planning for all young
people looked after all Homes designated to you.
5.
Be responsible for reporting regularly on each designated residential Home to
ensure that it fulfils its Statement of Purpose and function and is run in
accordance with statute and Hexagon Care’s policies, guidelines and
instructions.
6.
Ensure compliance with the Children's Homes Regulations 2001 (amended
2011 and 2014) and National Minimum Standards, including the monitoring of
Regulation 33 and Regulation 34 inspections.
7.
Ensure the children's Homes are fully prepared and ready for regular Ofsted
inspections.
8.
To provide regular formal and informal supervision and management of
managers, encouraging professional development, completing and identifying
training and staff development needs to ensure objectives are met.
9.
To provide effective leadership, management support and guidance to
operational Registered Managers in the development of the Children's
Homes.
10.
Manage and prioritise resources in the Children’s Homes, including approval
of rotas and hours used; authorisation of overtime, provision of relief and
agency cover and other establishment costs; staffing, financial management,
administrative matters, standards of accommodation, fire precautions and
staff Learning and Development and training.
11.
To ensure financial budgets ensure compliance with the Children’s Homes
regulations 2001 (amended 2011/14) National Minimum Standards and
Ofsted’s inspection frameworks.
12.
Ensure young people in the Children’s Homes are effectively safeguarded.
13.
Promote a high standard of professional practice through personal example;
encouraging appropriate professional training & development by managing a
comprehensive programme of Performance Management and formulating
specific Learning and Development Plans for each Registered Manager.
14.
Ensure that electronic and paper administration systems are current and
appropriate, that recorded information is accurate, and that timely data is
provided by Registered Managers.
15.
Promote and maintain a healthy and safe environment for all residential staff.
16.
Appoint/assist in appointing staff, ensuring the proper application of Hexagon
Care recruitment and selection procedures and manage and oversee the
Induction, Discipline, Capability and Grievance procedures.
17.
Contribute to, and/or participate in, projects and initiatives associated with the
functions of both their own area of service delivery and others as required.
18.
To assist the Registered Managers to manage and maintain the Home’s
vehicle according to Hexagon Care policy.
19.
To ensure that young people’s needs are met through a strong emphasis on
communication and participation.
20.
To participate in meetings and training events as required by line managers
and Directors.
EQUAL OPPORTUNITIES: Hexagon Care is committed to achieving equality of
opportunity both in the delivery of services and its employment arrangements. We
expect all employees to understand and promote our policies in their work.
HEALTH AND SAFETY: All employees have a responsibility for their own Health
and Safety and that of others while undertaking their duties. Employees have a
general duty to assist Hexagon Care in implementing its Health and Safety policies.
Please Note:
The post holder will be expected to continuously develop in their role. It is in the
nature of the work of Hexagon Care that tasks and responsibilities are in many
circumstances unpredictable and varied. All staff are, therefore, expected to work in
a flexible way when the occasion arises that tasks which are not specifically covered
in their job description have to be undertaken but which will be within their level of
responsibility. These additional duties will normally be to cover unforeseen
circumstances or changes in work and they will normally be compatible with the
regular type of work. If the additional responsibility or task becomes a regular or
frequent part of the staff member’s job, it will be included in the job description in
consultation with the member of staff. The post holder will be expected to continually
develop in her/his role.