• Comprehension » Conversation ◊ Pragmatics ◊ Structure ◊ Empirical investigations Study Questions. • Describe some of the maxims or rules of conversation. • Describe three types of converational implicatures. 3/22/2016 Comprehension • Conversations » Pragmatics: Making sure people understand what was meant, not what was said. ◊ E.g., taking attendance. “they won’t be going to class because they want to be there” ◊ Austen’s (1962) description. – Locutionary act -> Actual utterance “Do you feel cold?” – Illocutionary act -> Interpretation by listener “Turn up the heat, please.” – Perlocutionary act -> Effect on the listener -> Turns up the heat. Comprehension • Conversations » Pragmatics ◊ Organization of the speech act (i.e., illocution) – Constative: Expression of a belief, intending to create a similar belief in the listener. E.g, I conclude the issue is solved (assert, predict, suggest, describe, conclude) – Directive: Expressing an interest in the listener’s actions with an intention of using the utterance to provide a reason for it. E.g, I recommend you take Psych 220. (request, question, prohibit, authorize, recommend) Comprehension • Conversations » Pragmatics ◊ Organization of the speech act (i.e., illocution) – Commissive: Obligates the speaker to do something. E.g, I promise it won’t happen again (promise, offer) – Acknowledgement: Expressing feelings for the listener, whether true or socially expected. E.g, Congratulations on passing your Psych 220 exam. (apologize, congratulate, thank, refuse) Comprehension • Conversations » Structure ◊ Turn taking ◊ Sachs model: Three rules 1. Current speaker selects next speaker 2. If not (1), then next speaker self-selects 3. If not (2), then current speaker continues ◊ Cues to turn taking – Assent terms: Current speaker is to continue (Yes, Okay, Uh-Uh, Mmmnph, etc.) Ratifying repitition: Repeating the last word/phrase said Adjacency pairs (e.g., a direct question) Comprehension • Conversations » Structure ◊ Cooperative Principal: participants in a conversation assume that everyone is following the rules and contributions are sincere and appropriate. ◊ Conversational maxims (Grice, 1975) – Quantity: Being informative Parent: Where did you go? Teenager: Out. Parent: What did you do? Teenager: Nothin’. But not too informative: Can I borrow a pen? Can I borrow a pen with ink in it? Comprehension • Conversations » Structure ◊ Conversational maxims (Grice, 1975) – Quality. Tell the truth. Parent: Did you just walk in the kitchen and steal a cookie? Child: No. (he ran into the kitchen and stole a cookie). – Relevance. » Topic Maintenance: sticking to the topic and being relevant – Manner. Be polite. Be clear. Eschew obfuscation by circumventing sesquipedalian oration. Comprehension • Conversations » Structure ◊ Conversational implicature (Grice) – Implicature: what is suggested in an utterance even though it is not strictly implied (i.e., it is entailed) Mary had a baby and got married - Suggests that Mary had the baby before she got married … although not necessarily in that order - Cancels the implicature Comprehension • Conversations » Structure ◊ Three types of conversational implicature 1. Violating a conversation maxim to convey additional meaning Student A: What did you think of last night’s lecture? Student B: Well, I’m sure he was speaking English. – Violates the Maxim of Quantity -> Assuming the cooperative is being followed, there must be additional meaning in the utterance. -> Implicature: the lecture was confusing. Comprehension • Conversations » Structure ◊ Three types of conversational implicature 2. A desire to fulfill two conflicting maxims results in the violation of one to invoke the other Student: Where is Dr. McCormick? Marion: He is either in his office or at home. – Maxims of Quality and Quantity are in conflict, Quantity is violated thereby invoking Quality -> Implicature: she does not have the evidence to give an exact answer. Comprehension • Conversations » Structure ◊ Three types of conversational implicature 3. Invoking a maxim as a basis for interpreting the utterance. Tourist: Do you know where I can get some gas? Local: There’s gas station just around the corner. – Invokes Maxim of Relevance - Implicature: the gas station is open and one can purchase gas there. Comprehension • Conversations » Structure ◊ Indirect speech acts (Searle) – Communicating to the listener more than you are saying by relying on mutually shared background information, and the general powers of reason and inference. – Primary illocutionary act: the indirect illocutionary act. – Secondary illocutionary act: the direct illocutionary act realized in the literal interpretation of the sentence. Speaker A: We should leave for the show now or we will be late. Speaker B: I’m not ready yet. -> Primary: Rejection of A’s suggestion -> Secondary: B is not ready. Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) – Why do we use innuendo? Mae West: Why don't you come on up and see me sometime -- when I've got nothin' on but the radio. How to bribe a Maitre d’ after you've been declined a table (from Bluenile.com, a luxury gift Web site). “ Shake hands with the man in question, and simply slide the folded bill into his palm. Then ask him, if it would not be a bother, to please check one more time . . ." Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) – Extortion Monty Python sketch available at: http://www.youtube.com/watch?v=DRm5WcjOikQ Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) – Cooperation is only part of of human communication – Indirect speech often occurs in situations of conflict -> Diplomacy, extortion, veiled threats, bribery, and sexual harassment happen during conflict – Three parts to Pinker’s theory 1. Plausible deniability 2. Relationship negotiation 3. Language as a digital medium Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 1. Plausible deniability » Game theory and pay-off matrices -> Bribing a traffic cop Dishonest officer Honest officer Don’t Bribe Traffic Ticker Traffic Ticker Bribe Go Free Arrest for bribery Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 1. Plausible deniability » Using innuendo to bribe a traffic cop Dishonest officer Honest officer Implicate Bribe Go Free Traffic Ticker Don’t Bribe Traffic Ticker Traffic Ticker Bribe Go Free Arrest for bribery Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 2. Relationship negotiation » What if there are no legal consequences? If you could pass the salt, that would be awesome! » Three distinct types of relationships (Fiske) 1. Dominance/ authority 2. Communal sharing 3. Reciprocity Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 2. Relationship negotiation » Bribing a Maitre d’ Dishonest Maitre d’ Honest Maitre d’ Don’t Bribe No seat/ Long wait No seat/ Long wait Bribe Seat/ Short wait Awkwardness Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 2. Relationship negotiation » Using innuendo to bribe a Maitre d’ Dishonest officer Honest officer Implicate Bribe Seat/ Short wait No seat/ Long wait Don’t Bribe No seat/ Long wait No seat/ Long wait Bribe Seat/ Short wait Awkwardness Comprehension • Conversations » Structure ◊ The logic of indirect speech (Pinker) 3. Language as a digital medium I] Overt propositions are perceived as certain (not merely highly likely), implicatures are less than certain II] Implicatures are context dependent, direct speech is context-free. - Overt propositions are “out-there” III] Indirect speech provides shared individual knowledge, direct speech provides common knowledge - Shared: B knows she has turned down an overture A knows B has turned down an overture - Common: A knows that B knows that A knows that B …. Comprehension • Conversations » Structure ◊ Online activity during conversation – Direct theory: We tailor our conversation to an appropriate level of compexity. -> First order theory of mind – Isaacs & Clark (1987) – References in conversation B. How long y'gonna be here? A. Uh-not too long. Uh just til un Monday. B. Til-oh ya mean like a week from tomorrow. A. Yah B. (Continues) Comprehension • Conversations » Structure ◊ Online activity during conversation – Three processes used to accommodate for expertise 1. Assessing expertise Dr. : Could you contract your deltoid, please Patient: My what? 2. Supplying expertise Dr. : Could you raise your arm out sideways, please Patient: Ouch! Dr. It looks like its your deltoid. 3. Acquiring expertise > Novice seeks out information Comprehension • Conversations » Structure ◊ Online activity during conversation – Method New Yorkers (experts) and Non New Yorkers (novices) Describe 16 postcards to partner who must pick the right one from his/ her deck of 16 cards Director: Tenth is the Cidicorp (sic), Citicorp Building? Matcher: Is that with the slanted top? Director: Yes. Matcher: M’kay. Comprehension • Conversations » Structure ◊ Online activity during conversation – Results Comprehension • Conversations » Structure ◊ Online activity during conversation – Results Comprehension • Conversations » Theories about our conversational partners ◊ Second order theory: What you think the other person thinks about you. -> Second order theory of mind A: I think that I will take Dr. Lomore’s course on “The Psychology of the Self” next term. B: Isn’t that just a bunch of boring brain stuff? Direct theory: He doesn’t know much about social psychology! Comprehension • Conversations » Theories about our conversational partners ◊ Second order theory: What you think the other person thinks about you. A: I think that I will take Dr. Lomore’s course on “The Psychology of the Self” next term. B: Me too! Christie gave me some readings that she thought I would like. Direct theory: He knows the professor by first name and is bragging about it. Second-order theory: He thinks I will be impressed that he calls the professor “Christie”. Comprehension • Conversations » Theories about our conversational partners ◊ Second order theory: What you think the other person thinks about you. A: I think that I will take Dr. Lomore’s course on “The Psychology of the Self” next term. B: Maybe you shouldn’t take that class, I hear it is pretty tough and there is a lot of reading. Direct theory: What an insulting <insert dysphemism here> ! Second-order theory: He is concerned about my welfare…but doesn’t think I am very smart