Content
History of RWE IT Czech s.r.o.
IT Technology
HW and SW which we are using
Tasks and Competencies
What kinds of activities we are performing on our systems
General information
RWE IT Czech - history
DC server
room E in
Brno was
built
2000
DC server
room H in
Brno was
built
2004
RWE
Systems
Czech was
established
2006
Changing
name to
RWE IT
Czech
2008
Keeping the
high
standard of
technology
and services
2011
1st of July 2006, RWE Systems Czech was established from RWE
Energy Customer Services CZ, due to Agreement on transfer of a
part of enterprise.
Area plan of JMP
Management
IT Technology
Technology coordinates the pan-European development. Services
are provided on the basis of quality assured and certified processes
 Windows & Linux Server
 IBM system p (AIX, SUN server)
 Blade Systems
 Virtual server solution (VMware)
 Central DMZ with redundant connectivity to Internet
 Storage and back – up systems
 Midrange servers in HA configuration
 Data de-duplication technology
 SAP, Oracle, MS SQL
Consolidated DC Brno
General Layout
Tasks and competencies
RWE IT Czech provides daily services to customer in following areas

Daily Business Coverage

Service Requests

Projects
IT Team
Tasks and competencies SAP
Day to day Operations
RWE IT Czech daily operations consist mainly of

Operation and administration of servers, databases, applications

Service Assurance for servers: virtual, high availability solutions

Operating basis IT Infrastructure: Active Directory, IP Services, Email services, File
services

Back-up & Restore, Housekeeping jobs

Proactive monitoring

Incident solving
IT Team
Tasks and competencies SAP
Requests and Projects
In service request RWE IT Czech reacts on customer demands
 Installation of new systems
 Providing database copies, system patches and regular updates
 Performance tuning
 Space management
 Optimization of current assets
We are also involving in several projects with our customers / partners
within RWE Group on national and international level
 Czech Republic – RWE Transgas, Jihomoravská plynárenská etc.
 Germany, Hungary, Slovakia, Great Britain etc.
Tasks and competencies
SAP and International Cooperation