COURSE: BUSS215 Management Principles INSTRUCTOR: Janine Oddo TERM: SPRING 2015 Final Assessment Essay & Oral Presentation - Personal Management Philosophy Course Outcomes/Learning Objectives: 1. Explain various motivational techniques and rewards designed to improve employee satisfaction. 2. Apply the five primary functions of management; staffing, planning, organizing, controlling and leading. 3. Analyze how the fluctuating global market, organizational structure, and the technology revolution have impacted the role of management. 4. Differentiate between the potential responses of managers and leaders in various work scenarios through the study of cases. 5. Evaluate the social responsibility and ethical issues confronting managers today through class discussion. 6. Develop and demonstrate an understanding of how strategic planning meets the organizational and departmental business objectives. 7. Create and present a research paper that includes the basic functions of management that defends your management and leadership decision-making process using Multimedia. This project covers the following program outcomes: 1. Identify and apply the basic managerial functions such as staffing, planning, organizing, controlling, and leading to the decision making process. 2. Select and apply appropriate technology skills to specific business applications. 3. Recognize and distinguish management and leadership skills. This project covers the following institutional outcomes: 1. Employ literacy skills through the effective use of technology and information resources to accomplish a goal 2. Transfer knowledge from life lessons and formal instruction to new situations as evidence of relational learning 3. Demonstrate proficient mathematic and communication (written and oral) skills as required in the workplace. Essential Questions: 1. What are the primary functions of management and how are they implemented according to the type of management style the employee has? 2. How does a manager choose a management style and how does it impact the employees that work under him/her? 3. What are some factors that may make a management style change as the manager progresses throughout his/her career? Due: July 29, 2015 The Assignment and Presentation Format Theories “X”, “Y”, & “Z” are concerned with 3 basic styles of management. Attached is a comparison of those three styles. As a future manager, either in your own business, or working as a manager for an organization, you will ultimately develop a management style/technique unique to your own beliefs and your own personality. In addition to the actual Essay/Document, you must give an Oral Presentation summarizing your philosophy. Your grade will be enhanced more favorably with the use of many resources and references, rather than with less. A minimum of five to six resources must be used. In a typewritten or word processed document of no less than 5 pages (APA), you are to develop your own Personal Management Philosophy which outlines how you would like to manage people, organizations, and materials through the five primary functions of management. This document should address the topics covered in class discussions and case exercises, but you should not limit your resources strictly to the textbook. A minimum of 5 to 6 resources are necessary. 1 The topics to be included in your paper should include, but are not limited to: Managerial Functions; Decision Making; Open Systems; Human Resources; Global Economy; Leadership; Employee Motivation; Service and/or Product Quality; MBO; Managing Conflict; Communications; Personal and Professional Ethics; Organizational Culture; Planning; Authority and Power; Social Responsibility; Organizational Structure; Delegating versus doing it yourself; Managing Information; Teamwork; Performance; Diversity; Managing Your Own Time; Self & Employee Development. YOU NEED TO CHOOSE A MINIMUM OF FOUR TOPICS IN ADDITION TO THE MAJOR FUNCTIONS OF MANAGERS TO DISCUSS. Internet and Other Resources You may use any resources you would like to use. Certainly your textbook will be a useful resource. Other resources might include textbooks from other courses you have taken, management books, magazines or periodicals found in the library, discussion with other instructors or with managers already in the workplace either where you already work or elsewhere, and the Internet. It is suggested you look at the following web sites for ideas: http://www.smartwaystowork.com Smart Ways To Work http://www.amanet.org American Management Association http://www.score.org SCORE for Business Advice 12/4/2014- Draft is due. 12/11/2014- Final research paper is due. Draft Submission: (50 points total) The draft will be submitted on the due date in the tracking calendar. It must include a tentative outline formatting the paper, at least three of the sources to be used, and a minimum of TWO double spaced pages in length. The outline must cover the theory or theories you are covering, the tentative topics you will be discussing, as well as an overview of the functions of management and how you will be addressing them. Final Submission: (165 points) The project must be submitted through ANGEL in the appropriate drop box. You must include a Cover page, table of contents, and a reference page along with proper spelling, grammar, punctuation, and page numbers. Follow APA formatting. Each topic covered should at least be bolded and underlined to show you are addressing it, but if you want to do a section for each topic you can do that as well. Make sure as much detail as possible is included in your paper to adequately address the topics. Presentation: (35 points) You must spend a minimum of TEN minutes presenting your research to the class. The goal of the research presentation component is to have you defend your findings in order to convince the audience that your theory is the best. PowerPoint must be used as a visual aid, and you must summarize all important aspects of your findings. You can also incorporate other visuals including pictures, video, or graphics as you find appropriate. Furthermore, you should dress appropriately in either business casual or professional attire. Each student in the class will be designated to ask ONE question for TWO presentations. The question can be anything related to the presentation, paper, and/or course. The presenter must answer each question with a professional and appropriate response. Your individual presentations scores will include the questions that you are assigned to ask. The audience will rank each presentation and the most convincing presentation will receive an additional 10 points added to their grade. The runner up will receive an additional 5 points added to their grade. 2 Theory X 1. Employees dislike work and will try to avoid it. 2. Employees prefer to be controlled and directed. 3. Employees seek security, not responsibility. 4. Employees must be intimidated by managers to perform. 5. Employees are motivated by financial rewards. Theory Y 1. Employees view work as a natural part of life. 2. Employees prefer limited control and direction. 3. Employees will seek responsibility under proper work conditions. 4. Employees perform better in work environments that are non-intimidating. 5. Employees are motivated by many different needs. Theory Z 1. Employee involvement is the key to increased productivity. 2. Employee control is implied and informal. 3. Employees prefer to share responsibility and decision-making. 4. Employees perform better in environments that foster trust and cooperation. 5. Employees need guaranteed employment and will accept slow evaluations and promotions. 3 4 Name ___________________________________ Rubric for BUSS 215 Final Assessment Research Paper Draft ______ (3 pts) Length is minimum two pages ______ (5 pts) Outlined using logical and coherent format ______ (5 pts) One or two theories clearly chosen and taken as a basis for personal management philosophy ______ (3 pts) Topic #1 addressed ______ (3 pts) Topic #2 addressed ______ (3 pts) Topic #3 addressed ______ (3 pts) Topic #4 ______ (5 pts) Outline demonstrates full knowledge of topic and a strong foundation for supporting chosen theory or theories ______ (5 pts) Functions of Management #1 addressed ______ (5 pts) Function of Management #2 addressed ______ (5 pts) Function of Management #3 addressed ______ (5 pts) Function of Management #4 addressed ______ (50 points) Draft Total Points 5 Name ___________________________________ Rubric for BUSS 215 Final Assessment Research Paper Neatness and Professional Presentation Grammar, Spelling and APA Level 1 (3 pts.) Contains excessive spelling errors of common words, significant grammar errors, and incorrect language usage. Poor APA formatting. Level 2 (9 pts.) Contains frequent spelling errors of common words, moderate grammar errors, and multiple instances of incorrect language usage. Decent APA formatting but needs much improvement. Comments: Level 3 (13 pts.) Contains isolated incidents of spelling errors, isolated grammar errors, and isolated incidents of incorrect language usage. Good APA formatting. Level 4 (20 pts.) Consistent use of formal, written English in expression of ideas. Sentence construction is varied and creative. Very good APA formatting. Level 1 (6 pts.) Project does not relate to Theory X, Y, and/or Z. Level 2 (14 pts.) Project relates only minimally to Theory X, Y, and/or Z. Minimal understanding of theory is demonstrated. Level 3 (22 pts.) Project relates moderately to Theory X, Y, and/or Z as well as any associated theories referenced. Some understanding of theory is demonstrated. Level 4 (30 pts.) Project relates fully to Theory X, Y, and/or Z as well as any associated theories referenced. Full understanding of theory is demonstrated. % Points Given: Comments: % Points Given: Theory Relation 6 Management Functions Level 1 (10 pts.) Level 2 (27 pts.) Level 3 (44 pts.) Level 4 (55 pts.) One or less functions are included and thoroughly explained. Many statements include inaccurate information. Essay lacks proper integration and discussion of required research. % Points Given: Two or less functions are included and thoroughly explained. Some statements include inaccurate information. Essay shows an attempt to integrate and discuss of required research. Three or less functions are included and thoroughly explained. Few statements include inaccurate information. Essay is moderately effective at integrating and discussing required research. Four functions are included and thoroughly explained. No statements include inaccurate information. Essay is highly effective and consistent in integrating and discussing required research. Comments: Research, Content, & Organization Management Topics Level 1 (14 pts.) Level 2 (35 pts.) Level 3 (50 pts.) Level 4 (60 pts.) One or less topics are included and thoroughly explained. Many statements include inaccurate information. Essay lacks proper integration, discussion, and/or citation of required research. Two or less topics are included and thoroughly explained. Some statements include inaccurate information. Essay shows an attempt to integrate, discuss, and/or cite required research, but such attempt is stilted and clumsy. Comments: Three or less topics are included and thoroughly explained. Few statements include inaccurate information. Essay is moderately effective at integrating, discussing, and/or citing required research, but is inconsistent in its effectiveness. Four topics are included and thoroughly explained. No statements include inaccurate information. Essay is highly effective and consistent in integrating, discussing, and/or citing required research. % Points Given: Total Score ______/165 Final Comments: 7 Name _____________________________ Rubric for BUSS 215 Final Assessment Research Presentation ______ (5 pts) Dress is business professional or business casual ______ (5 pts) PowerPoint presentation is used as a visual aid and is professional in appearance. ______ (2 pts) Limited use of filler words (um, like, etc) ______ (2 pts) Presentation is organized and presented in a logical sequence ______ (2 pts) Speaker maintains good eye contact with the audience and is appropriately animated (e.g., gestures, moving around, etc.). ______ (2 pts) Speaker uses a clear, audible voice with good language/pronunciation ______ (2 pts) Delivery is poised, controlled, and smooth. ______ (5 pts) Demonstrates full knowledge of topic by answering student questions with explanations and elaboration ______ (2 pts) Speaker uses body language appropriately. ______ (2 pts) Provides clear purpose and subject; uses relevant examples, facts, and supporting information regarding theory ______ (2 pts) Appropriate question #1 asked to ___________________________ ______ (2 pts) Appropriate question #2 asked to ___________________________ ______ (2 pts) Length of presentation is within the assigned time limits (10 minutes) Start Time: ______________ End Time: ________________ ______ (35 points) Presentation Total Points Total Research Paper Score ____________/200 8