1
2
BSS Representatives
Steve Williamson – President
Sherry Kovach – Fiscal Manager
Josh Baker – Transportation Program Manager
Dennis Wisor – Medical Assistance Transportation Program
Manager
3
Mission, Vision, & Values
Mission Statement
Blair Senior Services’ Transportation Program is committed to providing
mobility and independence to Blair County residents through a seamless
transportation delivery system focusing on performance, safety, coordination
and customer service
Vision Statement
Our vision is to increase the mobility of all consumers by offering and providing
demand-response service to all areas of Blair County through seamless intake
and service delivery that meets the mobility needs of our consumers and
community
Principles/Values Statement
Accountability, Safety, Coordination, Advocacy and Mutual Respect
4
Strategic Planning
• Blair Senior Services, Inc. is in it’s second year of following a
Strategic Planning process.
• Agency-wide Goals & Objectives
• Department specific Goals & Objectives
• Planning focuses on three areas for short, mid, and long-term
planning:
• Financial
• Operational
• Capital
• Development of goals and objectives through:
• SWOT & PEST analysis
• Administration, supervisory, front-line staff, and consumer feedback
See Appendix A1
5
Transportation Strategic Plan
• Strategic Goals
• #1 – Develop Department environment and culture that focuses on quality
service amongst all stakeholders
• #2 – Create performance measures that incorporate statistical data and
external feedback to guide program evaluation and decision-making
• #3 – Develop strategies to maximize benefits associated with a regional
approach to Human Service Transportation
See Appendix A2
6
Transit Agency Status
FY 2011-12
• Current Financial Position
• Current Operations
• Service Statistics/Trends
• Funding Statistics/Trends
• Other Information/Assumptions
• Capital Status Review
7
Current Financial Position
• Reserves/Retained Earnings - $301,373
Source
Balance
Service Stabilization
$163,064
Penn DOT
$57,080
State Van Proceeds
$55,946
Federal Van Proceeds
$17,363
Annual Shared Ride Interest
$7,920
8
Current Financial Position
• Level of Short-Term Debt/Loans—Identify each line of
credit (excludes long-term bond financing)
Name of Financial
Institution
Amount of
Available Credit
Interest
Rate
Current Credit
in Use
Citizens Bank
N/A
5.4%
$117,729
Citizens Bank
$1,000,000
Variable
$0
9
Current Financial Position
• Accounts Payable – Past due 90 days and over
Vendor
Amount Past Due
N/A
N/A
Estimated Pay Date
N/A
• Accounts Receivable – Past due 90 days and over
Program/Agency
Amount
Past Due
Date
Requisitioned
Estimated
Pay Date
MATP
$50,417
6/30/11
?
PA Dept of Aging
$9,364
6/30/11 - 12/31/11
6/30/12
Consumer Services
Co-Pays
$407
8/31/11 - 12/31/11
2/29/12
General Public Co-pays
$184
7/31/11 - 12/31/11
?
10
PennDot
Financial Reporting
• Monthly Reporting
• Software system produces raw data
• Data analyzed and manipulated to produce monthly DOT Grants
invoice through internal spreadsheets
• Quarterly
• Monthly report/invoice data tracked internally to produce quarterly
progress report data
• Annually
• Quarterly reports, and subsequent files, utilized to produce Legacy
Budget and Audit data
11
Blair Senior Services
Financial Reporting
• Monthly
• Balance Sheet
• Consolidated Financials
• Revenue and Expense by Cost Center
• Quarterly
• Formal financial review with Fiscal Manager
• Compare FYTD with original budget and trending
• Annually
• Formal budget process to review current fiscal year and plan for
following three years
See Appendix B1, B2, B3
12
Current Operations
• Staffing Level
• Contract Provisions
• Healthcare
• Pension
• Fuel
• Fares
• Other major factors producing cost increases above
inflation
• Cost Savings Initiatives
13
Organizational Chart
Funding
Sources
Board
Of
Directors
Advisory
Councils
President
Transportation
Program
Manager
HAP/MATP
Program
Manager
Transportation
Program
Supervisor
Transportation
Program
Supervisor
HAP/MATP
Case
Manager (3)
(2)
Mechanic (2)
Transportation
Program
Assistant (9)
3 FT / 6 PT
Vehicle
Operator
(41)
2 FT / 39 PT
14
Staffing Level
• Transportation Department consists of 55 staff members
(10 FT & 45 PT):
• 3 Supervisors
• 41 Vehicle Operators
• 9 Transportation Assistants
• 2 Mechanics
15
Operations
• Shared-Ride transportation provider for Blair County
• Provide door-to-door transportation services
• Provided transportation services to 3,187 unduplicated passengers in FY 2010-2011
• FYTD 2011-2012 – 2,340 unduplicated passengers
• Transportation services available to general public
• Fleet of 36 vehicles
• Lift-equipped based on ADA standards
• Vehicle operators trained using rotating schedule – 3 sessions/year
• Defensive driving, customer service, disability awareness, safety orientation, passenger
assistance, CPR/First Aid, and operational review
• Process over 109,000 incoming phone calls in FY 2010-2011
• FYTD 2011-2012 – 53,032 incoming phone calls
• Coordinate trip intake, scheduling, dispatching, and verification
• Trips taken up to 60 days in advance
See Appendix C
16
Operations
Shared-Ride transportation services provided:
Monday-Friday
7:30 am – 5:00 pm
ADA Complementary Para-transit
Monday-Friday
7:00 am – 6:30 pm
Transportation office hours of operation:
Monday-Friday
7:00 am – 4:30 pm
17
Shared-Ride Service Schedule
18
Labor Provisions
Vehicle Operators
Current
2012-2013
Starting wage
$8.72
$8.72
Top wage
$14.61
$14.90
Average wage
$11.07
$11.29
Contract wage increase
N/A
N/A
Mechanics
Current
2012-2013
Starting wage
$11.00
$11.00
Top wage
$15.48
$15.79
Average wage
$14.02
$14.30
Contract wage increase
N/A
N/A
See Appendix D
19
Labor Provisions
Trans Assistant
Current
2012-2013
Starting wage
$9.80
$9.80
Top wage
$14.50
$14.79
Average wage
$11.00
$11.22
Contract wage increase
N/A
N/A
Trans Supervisor
Current
2012-2013
Starting wage
$34,199
$34,199
Top wage
$50,568
$51,579
Average wage
$43,074
$43,935
Contract wage increase
N/A
N/A
See Appendix D
20
Labor Provisions
Trans Manager
Current
2012-2013
Starting wage
$38,426
$38,426
Top wage
$48,400
$49,368
Average wage
$48,400
$49,368
Contract wage increase
N/A
N/A
Full-time benefits include:
•
•
•
•
•
•
•
•
Health Insurance
Pension Plan
403b Retirement Savings Plan
Paid Time Off (sick and vacation)
Long-Term Disability
Life Insurance
Paid Holidays (10)
Optional employee paid supplemental
benefits
Part-time benefits include:
•
•
•
•
•
•
•
Health Expense Reimbursement ($750/year)
Pension Plan
403b Retirement Savings Plan
Paid Time Off (sick and vacation)
Life Insurance
Paid Holidays (10)
Optional employee paid supplemental
benefits
See Appendix D
21
Important Labor Provisions
• Use of part-time employees
• Part-time staff are utilized for Vehicle Operators (39/41) and Transportation
Assistants (6/9)
• Number/percent of “split shift” drivers
• Do not utilize split shifts
• Vehicle Operator Overtime
• FY 2010-2011 – 42.71 hours - $642.11
• FYTD 2011-2012 – 17.5 hours - $282.86
• Outsourcing
•
Maintenance program outsources front end alignments, transmission rebuilds,
major welding, body, and exhaust work
•
Outside repairs – FY 2010-2011 - $3,955; FYTD 2011-2012 - $979
22
Healthcare
Basic Coverage
Employee Contributions
Union
Non-Union
Current
N/A
$5,566.32 - $17,222
FY 2012-13
N/A
$6,122.95 - $18,944.20
Current
N/A
$1,113.26 - $3,444
FY 2012-13
N/A
$1,224.59 - $3,788.40
Current
N/A
$20 general/specialist;
$75 ER
FY 2012-13
N/A
Same as FY 2011-12
Co-Payment
No proposed coverage changes for FY12-13; costs for FY12-13 projected at 10% increase based on historical evidence
See Appendix E
23
Pension
Employee Contributions
Minimum Age to
Qualify for Retirement
Minimum Number of
Years to Qualify for
Retirement
Minimum Number of
Years to be Vested
Union
Non-Union
Current
N/A
$0
FY 2012-13
N/A
$0
Current
N/A
55
FY 2012-13
N/A
55
Current
N/A
20
FY 2012-13
N/A
55
Current
N/A
3
FY 2012-13
N/A
3
See Appendix F
24
Pension
• Pension fund is fully funded by Blair Senior Services, with no employee
contribution. The Agency contributes 7.5% of an employee’s annual earnings
beginning on the 1st anniversary date. Employees are 100% vested after
three years of employment.
• Agency contribution to Money Purchase Pension Plan for FY 2010-2011
(Transportation Department only) $81,740
• 403b Retirement Savings Plan (optional employee benefit) – fully funded by
employee contributions only; no Agency contributions
• Employee contributions for FY 2010-2011 (Transportation Department only)
$13,336
• No proposed changes to Money Purchase Plan or 403b Retirement Savings
Plan for FY 2012-2013
25
Fuel
• Current Cost per Gallon is $3.05
• Contract rate with County of Blair
• No taxes
• $0.15 surcharge for pump/labor and delivery expenses
• Projected Cost per Gallon and Basis for Projection
• $3.17
• Projection based on historical average of cost/gallon increase of
$0.12 from first half of fiscal year (July-Dec) to second half of fiscal
year (Jan-June)
• Information utilized from FY 2002-2003 through FY 2010-2011
26
Fuel – Historical Data
FY 2007-08
FY 2006-07
FY 2005-06
Gallons
Cost/Gallon
Gal/Day
Gallons
Cost/Gallon
Gal/Day
Gallons
2004-05
Cost/Gallon Gal/Day
2003-04
2002-03
Gallons
Cost/Gallon
Gal/Day
Gallons
Cost/Gallon
Gal/Day
Gallons
Cost/Gallon Gal/Day
July
8,615
$2.54
410
7,658
$2.35
383
8,800
$1.76
440
8,796
$1.38
419
9,132
$1.04
415
9,223
$0.94
419
August
9,548
$2.37
415
8,853
$2.48
385
9,839
$1.94
428
9,129
$1.40
415
8,496
$1.10
405
9,552
$0.97
434
September
8,003
$2.44
421
7,588
$1.93
379
9,102
$2.35
433
9,151
$1.41
436
8,897
$1.21
424
9,019
$0.98
451
October
10,059
$2.42
437
7,948
$1.80
361
8,636
$2.18
411
8,978
$1.56
428
9,992
$1.13
434
9,795
$1.01
426
November
8,707
$2.57
435
7,287
$1.83
364
8,077
$1.73
404
8,546
$1.55
427
7,967
$1.10
443
8,268
$1.03
413
December
8,004
$2.66
421
6,892
$1.92
345
8,094
$1.77
384
9,357
$1.45
446
8,649
$1.10
412
7,951
$0.93
379
January
9,332
$2.69
444
7,842
$1.86
373
8,252
$1.95
412
9,217
$1.36
461
8,558
$1.20
428
8,999
$1.03
429
February
8,534
$2.64
427
6,820
$1.81
359
7,857
$1.87
414
8,722
$1.51
459
8,016
$1.19
422
7,829
$1.10
412
March
8,657
$2.83
433
8,501
$2.19
386
9,313
$1.92
405
9,618
$1.56
437
10,550
$1.26
459
8,928
$1.21
425
April
9,435
$2.96
429
7,751
$2.40
388
7,491
$2.28
394
9,175
$1.75
437
9,366
$1.33
446
8,803
$1.06
419
May
8,715
$3.30
415
8,649
$2.60
393
8,225
$2.41
373
9,166
$1.70
436
9,095
$1.51
455
8,676
$1.04
413
June
9,320
$3.42
444
8,658
$2.61
412
8,521
$2.40
385
9,754
$1.67
443
9,476
$1.58
431
8,165
$1.05
389
Total
106,928
$2.74
428
94,447
$2.17
378
102,207
$2.05
406
109,609
$1.53
437
108,194
$1.23
431
105,208
$1.03
417
high vs low
44.11%
44.49%
FY 2008-09
39.59%
FY 2009-10
28.68%
FY 2010-11
Gallons
Cost/Gallon
Gal/Day
Gallons
Cost/Gallon
Gal/Day
Gallons
July
9,970
$3.59
453
9,288
$2.07
422
10,010
$2.19
August
9,515
$3.22
453
9,451
$2.18
450
10,135
September
8,917
$3.23
425
8,546
$2.14
407
October
9,482
$2.79
412
8,542
$2.09
388
November
7,593
$2.08
422
7,469
$2.32
December
8,686
$1.37
395
8,672
January
8,208
$1.21
410
February
8,040
$1.54
March
9,070
$1.59
April
8,585
May
51.92%
28.72%
FY 2011-12
Gallons
Cost/Gallon
Gal/Day
477
9,673
$3.15
484
low month
$2.18
461
10,529
$3.16
458
high month
9,165
$2.17
436
8,967
$3.15
427
8,153
$2.30
388
8,495
$2.96
405
393
8,096
$2.41
405
8,286
$3.00
414
$2.28
394
8,843
$2.51
421
8,608
$2.90
410
8,078
$2.33
425
8,311
$2.67
416
423
7,525
$2.32
416
7,877
$2.67
415
412
8,925
$2.36
388
9,759
$2.72
424
$1.62
409
8,728
$2.46
416
8,657
$3.10
433
8,054
$1.79
403
8,088
$2.40
404
9,062
$3.40
432
June
9,461
$2.11
430
9,751
$2.19
443
10,143
$3.26
461
Total
105,581
$2.22
421
103,063
$2.26
411
108,212
$2.63
431
high vs low
195.11%
18.99%
Cost/Gallon Gal/Day
56.81%
27
Shared-Ride Fares
• Date of Last Fare Increase – 7/1/2011
• 5% Increase
• Consumer co-pays remained unchanged except for consumers paying full 15%
(i.e. recreational trip purposes)
• Current Fares
• $12.30 & $16.00
• Average fare - $13.76 (as of 12/1/11)
• Average Lottery fare - $11.42 (as of 12/1/11)
• Sponsorship arrangements
•
•
•
•
•
•
Lottery – 85% of fares for 65+ passengers
AAA (BSS) – Aging Block Grant for 60-64 passengers
AMTRAN – ADA less $3.00 co-pay (all ages)
PwD – fare less $3.00 co-pay (18-64)
MATP – MA medical trips (all ages)
Third Party – sponsorship by outside agencies of fares (all ages)
• Planned Changes
• Date of planned increase - n/a
• Estimated average fare – n/a
• Sponsorship arrangements – n/a
28
Shared-Ride Fares
• Shared-Ride fare structure
• Zone based fare structure
• $12.30 – total fare within service area
• $16.00 – total fare from service area to service area
• See handout for complete fare structure breakdown
• Contract rate
• $38.00/hour
• Charged per hour of service provided outside of Shared-Ride
operating hours
29
WILLIAMSBURG
TYRONE
TIPTON
SPROUL *
ROARING SPRING
NEWRY
MARTINSBURG
HOLLIDAYSBURG
EAST FREEDOM
DUNCANSVILLE
CLAYSBURG
BELLWOOD
ASHVILLLE *
BLAIR SENIOR
SERVICE, INC.
SHARED-RIDE
FARE
STRUCTURE
Effective 7-1-11
ALTOONA AND LOGAN
TOWNSHIP
Shared-Ride Fare Structure
ALTOONA AND
LOGAN
TOWNSHIP
$12.30 $16.00 $16.00
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00
ASHVILLE
$16.00 $12.30 $16.00
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00
BELLWOOD
$16.00 $16.00 $12.30
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00
CLAYSBURG
$16.00 $16.00 $16.00
$12.30 $16.00
$12.30 $16.00 $16.00 $16.00 $16.00 $12.30 $16.00 $16.00 $16.00
DUNCANSVILLE
$16.00 $16.00 $16.00
$16.00 $12.30
$16.00 $12.30 $16.00 $12.30 $16.00 $16.00 $16.00 $16.00 $16.00
EAST FREEDOM
$16.00 $16.00 $16.00
$12.30 $16.00
$12.30 $16.00 $16.00 $12.30 $16.00 $16.00 $16.00 $16.00 $16.00
HOLLIDAYSBURG $16.00 $16.00 $16.00
$16.00 $12.30
$16.00 $12.30 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00
MARTINSBURG
$16.00 $16.00 $16.00
$16.00 $16.00
$16.00 $16.00 $12.30 $16.00 $12.30 $16.00 $16.00 $16.00 $16.00
NEWRY
ROARING
SPRING
$16.00 $16.00 $16.00
$16.00 $12.30
$12.30 $16.00 $16.00 $12.30 $16.00 $16.00 $16.00 $16.00 $16.00
$16.00 $16.00 $16.00
$16.00 $16.00
$16.00 $16.00 $12.30 $16.00 $12.30 $16.00 $16.00 $16.00 $16.00
SPROUL
$16.00 $16.00 $16.00
$12.30 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $12.30 $16.00 $16.00 $16.00
TIPTON
$16.00 $16.00 $12.30
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $12.30 $16.00 $16.00
TYRONE
$16.00 $16.00 $16.00
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $12.30 $16.00
WILLIAMSBURG
$16.00 $16.00 $16.00
$16.00 $16.00
$16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $16.00 $12.30
30
Other Major Factors Producing
Cost Increases Beyond Inflation
Factors
Current
Amount
Projected
Future Amount
Explanation
Health Insurance
$81,855
$90,040
Projected increase of 10%
based on historical data
Fuel
$340,351
$355,320
Based on historical data on
cost per gallon and average
fuel usage per day
Fleet Insurance
$48,620
$51,051
Projected increase of 5%
based on inflation plus claims
Worker’s Compensation
Insurance
$55,455
$61,000
Projected increase of 10%
based on experience rate
Technology
$19,968
?
Statewide software
implementation and cost
Fleet Maintenance
$65,472
$68,745
Projected increase of 5%
based on historical data
31
Cost Savings Initiatives
Initiative
Current
Cost
Planned Action and
Implementation Date
Projected
Savings
Maintenance
purchasing - tires
$16,788
Bulk purchasing – 7/2011
$1,587
Maintenance
purchasing - oil
$2,957
Bulk purchasing – 7/2010
$650
Staff reduction – 1.2
FTE
$152,768
Reduced office staff and
Vice President resignation
$30,000
Driver hours
$359,514
Reduce number of vehicle
hours due to reduced
demand – 7/2011
$11,568
32
Shared-Ride Funding
FY 2010-11
FY 2011-12
FY 2012-13
FY 2013-14
FY 2014-15
Operating
Expense
$2,021,685
$2,157,266
$2,242,934
$2,291,825
$2,344,455
Passenger
Revenue
$97,332
$96,355
$96,355
$96,355
$96,355
Lottery
$1,067,007
$1,136,135
$1,136,135
$1,136,135
$1,136,135
MATP
$431,983
$440,390
$440,390
$440,390
$440,390
Other
$415,000
$442,081
$442,315
$442,318
$442,318
Balance
($10,363)
($42,305)
($127,739)
($176,627)
($229,257)
See Appendix G1,G2, G3
33
Shared-Ride Funding
SR Fares by Funding
Source (%)
FY 2010-2011
2%
3%
0% 0%
2% 8%
SR Fares by Funding
Source (%)
FYTD 2011-2012
AAA
AMTRAN
3%
0% 1%
2%
1%
8%
AAA
AMTRAN
Lottery
21%
MATP
Lottery
19%
MATP
PwD
64%
3rd Party
66%
PwD
3rd Party
Waiver
Waiver
Exceptional/Trust
Exceptional/Trust
See Appendix G1,G2, G3
34
Shared-Ride Statistics/Trends
Shared-Ride
FY 2010-11
FY 2011-12
FY 2012-13
FY 2013-14
FY 2014-15
Total Vehicle
Miles
804,518
798,960
799,000
799,000
799,000
Cost per Mile
$2.51
$2.70
$2.81
$2.87
$2.93
Total Vehicle
Hours
57,193
56,300
56,300
56,300
56,300
Cost per Hour
$35.35
$38.32
$39.84
$40.71
$41.64
Total Pass
Trips
153,957
146,738
147,839
147,839
147,839
Cost per Trip
$13.13
$14.70
$15.17
$15.50
$15.86
Revenue per
Trip
$13.06
$14.41
$14.31
$14.31
$14.31
Trips per Hour
2.69
2.61
2.63
2.63
2.63
See Appendix G1, G2, G3
35
Shared-Ride Statistics/Trends
FY 2010-2011
Total Trips
Lottery Trips
AAA Trips
Exception/Trust
Amtran
MATP
NSSCP
PwD
Self Pay
3rd Party
Waiver
Contract $0.00
Escort Trips
Non-Care ABG
Vehicle Hours
Vehicle Miles
Undup. Served
Undup. 60+
Operating Days
snow days
jul
aug
sep
oct
12,896 13,563 12,843 12,925
8,358 8,865 8,251 8,365
253
278
281
237
43
48
35
42
925 1,012
948
978
2,483 2,539 2,604 2,508
0
0
0
0
402
410
376
393
2
3
2
3
318
317
297
321
28
32
27
29
84
59
22
49
328
303
277
284
5,483 5,893 5,420 5,478
4,713 5,033 4,802 4,816
67,794 70,851 67,210 67,313
1,475 1,464 1,461 1,483
1,091 1,118 1,058 1,075
21
22
21
21
nov
dec
jan
12,331 12,660 12,326
7,907 8,167 7,771
261
313
386
37
35
75
980
985
831
2,350 2,406 2,654
2
1
2
392
411
311
18
3
2
276
230
244
26
21
18
82
88
32
239
294
317
5,322 5,276 5,191
4,522 4,793 4,561
63,170 66,673 64,365
1,482 1,451 1,479
1,071 1,054 1,051
20
21
20
jul
aug
sep
oct
Trips/Day Total 614.10 616.50 611.57 615.48
FY 09-10
594
603
618
595
Lottery/Day
398.0 403.0 392.9 398.3
FY 09-10
381
389
403
387
Hours/Day
224.4 228.8 228.7 229.3
FY 09-10
229
232
227
226
Trips/Hour
2.74
2.69
2.67
2.68
FY 09-10
2.60
2.61
2.73
2.63
Miles/Day
3,228 3,221 3,200 3,205
FY 09-10
3,221 3,219 3,226 3,207
Escorts/Day
16
14
13
14
FY 09-10
16
19
17
15
nov
dec
jan
616.55 602.86 616.30
604
570
637
395.4 388.9 388.6
394
376
413
226.1 228.2 228.0
227
223
235
2.73
2.64
2.70
2.66
2.56
2.71
3,159 3,175 3,218
3,176 3,119 3,334
12
14
16
15
15
16
feb
mar
11,640 14,807
7,145 9,222
327
422
54
32
866 1,060
2,641 3,305
24
31
309
384
5
15
205
289
18
31
46
16
330
438
4,835 6,285
4,357 5,379
59,985 76,289
1,447 1,560
1,022 1,100
19
23
3
feb
mar
612.63 643.78
571
626
376.1 401.0
371
404
229.3 233.9
225
227
2.67
2.75
2.54
2.76
3,157 3,317
3,064 3,225
17
19
13
15
apr
may
12,567 12,999
7,703 8,160
342
324
53
90
990
942
2,673 2,843
12
2
385
371
2
3
268
220
29
23
110
21
380
358
5,307 5,768
4,698 4,813
66,273 68,377
1,484 1,484
1,067 1,061
20
21
jun
13,058
8,205
293
81
973
2,815
0
390
10
216
26
49
410
5,866
5,043
70,822
1,489
1,070
22
apr
may
628.35 619.00
628
645
385.2 388.6
401
404
234.9 229.2
232
229
2.67
2.70
2.71
2.73
3,314 3,256
3,264 3,234
19
17
16
15
jun
593.55
621
373.0
398
229.2
231
2.59
2.68
3,219
3,251
19
16
To tal
154,615
98,119
3,717
625
11,490
31,821
74
4,534
68
3,201
308
658
3,958
66,124
57,531
809,122
3,187
2,343
251
3
616
608
391
393
229
228
2.69
2.66
3,224
3,212
16
16
36
Shared-Ride Statistics/Trends
FYTD 2011-2012
jul
aug
sep
Total Trips
11,650 13,549 12,630
Lottery Trips
7,480 8,651 8,128
AAA Trips
201
271
233
Exception/Trust
83
103
103
Amtran
889 1,041
963
MATP
2,365 2,783 2,484
NSSCP
0
0
0
PwD
384
430
423
Self Pay
1
4
4
3rd Party
135
220
218
Waiver
17
8
3
Contract $0.00
95
38
71
Escort Trips
403
532
303
Non-Care ABG
5,158 5,944 5,702
Vehicle Hours
4,504 5,165 4,658
Vehicle Miles
63,839 73,239 66,826
Undup. Served
1,276 1,491 1,408
Undup. 60+
1,014 1,063 1,016
Operating Days
20
23
21
snow days
jul
aug
sep
Trips/Day Total 582.50 589.09 601.43
FY 10-11
614
617
612
Lottery/Day
374.0 376.1 387.0
FY 10-11
398
403
393
Hours/Day
225.2 224.6 221.8
FY 10-11
224
229
229
Trips/Hour
2.59
2.62
2.71
FY 10-11
2.74
2.69
2.67
Miles/Day
3,192 3,184 3,182
FY 10-11
3,228 3,221 3,200
Escorts/Day
20
23
14
FY 10-11
16
14
13
oct
nov
dec
12,289 11,955 12,129
8,237 7,899 8,138
273
284
265
118
94
81
964
939
942
2,029 2,079 1,951
0
2
4
413
407
380
6
4
7
199
178
153
5
8
13
45
61
195
370
266
165
5,834 5,558 5,773
4,717 4,557 4,760
67,402 65,056 66,548
1,376 1,364
1,045
984
21
20
21
jan
feb
0
0
0
0
0
0
0
0
0
0
0
0
0
0
mar
0
0
0
0
0
0
0
0
0
0
0
0
0
0
apr
0
0
0
0
0
0
0
0
0
0
0
0
0
0
may
0
0
0
0
0
0
0
0
0
0
0
0
0
0
jun
0
0
0
0
0
0
0
0
0
0
0
0
0
0
T o tal
0
0
0
0
0
0
0
0
0
0
0
0
0
0
74,202
48,533
1,527
582
5,738
13,691
6
2,437
26
1,103
54
505
2,039
33,969
28,361
402,910
20
20
22
20
22
21
oct
nov
dec
jan
feb
mar
apr
may
585.19 597.75 577.57
0.00
0.00
0.00
0.00
0.00
615
617
603
616
613
644
628
619
392.2 395.0 387.5
0.0
0.0
0.0
0.0
0.0
398
395
389
389
376
401
385
389
224.6 227.9 226.7
0.0
0.0
0.0
0.0
0.0
229
226
228
228
229
234
235
229
2.61
2.62
2.55 ##### #DIV/0! #DIV/0! #DIV/0! #DIV/0!
2.68
2.73
2.64
2.70
2.67
2.75
2.67
2.70
3,210 3,253 3,169
0
0
0
0
0
3,205 3,159 3,175 3,218
3,157 3,317 3,314
3,256
18
13
8
0
0
0
0
0
14
12
14
16
17
19
19
17
jun
0.00
594
0.0
373
0.0
229
2,340
1,672
251
0
2.59
0
3,219
0
19
589
616
385
391
225
229
2.62
2.69
3,198
3,224
16
16
37
MATP
• Blair Senior Services, Inc. administers the local Medical Assistance
Transportation Program
• Staff of two FTE’s run program’s daily operations
• Eight providers (including BSS Shared-Ride vans)
• MATP Shared-Ride FY 2010-2011 statistics
• 31,821 one-way trips (20.7% of total SR trips)
• $431,982 (19% of total SR revenue)
• Total MATP FY 2010-2011 statistics
• 129,976 one-way trips
• 2,242 unduplicated consumers
• $1,758,894
• FY 2011-2012 allocation cut by $395,165
• Due to decreased allocation, the program has implemented two approved, cost saving
initiatives
38
MATP Service Changes–Phase 1
• Regional approach to delivering out-of-county MATP service
• Beginning December 1, 2011, the service area and schedule for out-of-
county transportation will be as follows (NO EXCEPTIONS):
Cambria, Centre, and Children’s Hospital of Pittsburgh (only)
Monday-Wednesday-Friday
Bedford, Clearfield, Huntingdon, Somerset, and Fulton
Tuesday-Thursday
• Mileage reimbursement decreased from $0.25/mile to $0.12/mile (DPW
mandate)
See Appendix H1
39
MATP Service Changes–Phase 1
• Important Notes regarding MATP Service Changes – Phase 1:
• Mileage reimbursement is eligible any day and any time to any eligible location
• Out-of-county consumers will be expected to share vehicle with other passengers
• Passengers must have documentation of need for escorts (includes Shared-Ride
BSS van)
• Out-of-county transportation must be arranged with two (2) business days notice
(does not include Shared-Ride BSS van)
• Reservations must be made between the hours of 9:00 am and 2:00 pm
• Blair County service days, times, and reservation process does not change
40
MATP Service Changes–Phase 2
• Beginning March 5, 2012 the following changes will be implemented:
• Rides for medical appointments to Tyrone and Claysburg will take place during the following
hours:
Monday-Friday
Medical appointments must be made between the hours of
10:00 am and be concluded before 1:30 pm
• Rides for medical appointments in Blair County excluding Tyrone and Claysburg will take place
during the following hours:
Monday-Saturday
Medical appointments must be made between the hours of
7:00 am and be concluded before 5:00 pm
• Rides for Pharmacy in Blair County will only be made to one of the nearest two pharmacies.
• No Sunday Service
See Appendix H2
41
Capital Status Review
BLAIR SENIOR SERVICES' 12 YEAR CAPITAL PLAN
Fiscal
Year
Budget
Buses A/Y
Buses A/K
2
Radios
Mobile Data
Computers
Computers
Garage
Software Equipment
IVR
Project Descripton
Year 2
FY 11-12 $420,000
6
$ 300,000
$120,000
Year 3
FY 12-13 $206,000
4
$ 200,000
$6,000
Tire machine
Year 4
FY 13-14 $260,400
5
$ 250,000
$10,400
Air conditioning recycling and recovery equipment;
air powered floor jack and hand operated floor jack
Year 5
FY 14-15 $460,800
6
$ 300,000
Year 6
FY 15-16 $303,000
6
$ 300,000
Year 7
FY 16-17 $390,000
3
$ 150,000
4
$240,000
Year 8
FY 17-18 $420,000
6
$ 300,000
2
$120,000
Year 9
FY 18-19 $260,000
4
$ 200,000
1
$ 60,000
Year 10
FY 19-20 $250,000
5
$ 250,000
Year 11
FY 20-21 $300,000
6
$ 300,000
Year 12
FY 21-22 $300,000
6
$ 300,000
Year 13
FY 22-23 $330,000
3
$ 150,000
3
$180,000
36
$10,800
$150,000.00
$3,000
Air compressor
updated
shifted
See Appendix I
42
Capital Status Review - Vehicles
Blair Senior Services, Inc. - - - - - - Vehicle Replacement Schedule
B
S
S
#
37
31
36
21
49
40
30
25
23
26
27
28
29
50
51
52
53
22
24
42
44
45
46
43
47
48
54
55
56
32
33
34
35
38
39
41
Year
2004
2005
2006
2006
2006
2006
2006
2007
2007
2007
2007
2007
2008
2008
2008
2008
2008
2009
2009
2009
2009
2009
2009
2011
2011
2011
2011
2011
2011
2012
2012
2012
2012
2012
2012
2012
Last
Four
Vin#
9063
6836
7127
5961
5965
7128
6171
1290
6549
6553
6559
6562
6092
3338
8759
6090
3339
4459
3247
3248
4460
4461
4462
7582
7586
7587
7589
7590
7588
9112
9113
9114
9115
9104
9105
9106
Make
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
Ford
max
amb
8
14
8
9
9
8
9
14
9
9
9
9
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
12
12
12
12
7
7
7
max
w/c
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
3
3
12/1/2011
144,372
147,959
138,440
149,070
134,819
134,416
140,315
150,963
107,978
99,111
101,932
105,332
100,785
73,814
74,806
76,253
79,124
46,703
46,089
50,140
49,438
48,824
57,936
16,045
15,278
17,858
14,811
15,343
16,102
580
570
507
631
568
562
817
Owner
BSS
County
County
BSS
BSS
County
BSS
BSS
BSS
BSS
County
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
BSS
funds
used
5310
CTC
CTC
5310
BSS
CTC
5310
5310
5310
5310
5310
5310
5310
5310
PwD
5310
5310
5310
5310
5310
PwD
PwD
5310
5310
CTC
5310
PwD
5310
5310
5310
5310
5310
5310
5310
5310
5310
Vendor
Bus Serv
Bus Serv
Bus Serv
Bus Serv
Bus Serv
Bus Serv
Bus Serv
Rohrer
Bus Serv
Bus Serv
Bus Serv
Bus Serv
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Rohrer
Date
in-service
Nov-04
Jul-05
Jul-06
Jul-06
Jul-06
Jul-06
Jul-06
Aug-07
Sep-07
Sep-07
Sep-07
Sep-07
Jul-08
Jul-08
Jul-08
Jul-08
Jul-08
Sep-09
Sep-09
Sep-09
Sep-09
Sep-09
Sep-09
Mar-11
Mar-11
Mar-11
Mar-11
Mar-11
Mar-11
Jan-12
Jan-12
Jan-12
Jan-12
Jan-12
Jan-12
Jan-12
Estimated
age when
Month to
odometer
replaced
be replaced when replaced (months)
Aug-12
140,893
81
Aug-12
167,687
85
Aug-12
160,415
73
Aug-12
172,732
73
Aug-12
156,219
73
Aug-12
155,752
73
Aug-12
162,587
73
Aug-13
217,387
72
Aug-13
158,662
72
Aug-13
145,632
72
Aug-13
149,778
72
Aug-13
154,774
72
Sep-14
186,452
74
Sep-14
136,556
74
Sep-14
138,391
74
Sep-14
141,068
74
Sep-14
146,379
74
Sep-15
129,331
72
Sep-15
127,631
72
Sep-15
138,849
72
Sep-15
136,905
72
Sep-15
135,205
72
Sep-15
160,438
72
Sep-16
128,360
72
Sep-16
122,224
72
Sep-16
142,864
72
Sep-16
118,488
72
Sep-16
122,744
72
Sep-16
128,816
72
Jan-18
72
Jan-18
72
Jan-18
72
Jan-18
72
Jan-18
72
Jan-18
72
Jan-18
72
Current mo.
in-service
(Dec-11)
83
75
63
63
63
63
63
50
49
49
49
49
40
40
40
40
40
26
26
26
26
26
26
9
9
9
9
9
9
0
0
0
0
0
0
0
Replacement
Requested
FY2011-12 is 8
FY 2012-13 is 4
FY 2013-14 is 5
FY 2014-15 is 6
FY 2015-16 is 6
Priority
1
2
4
5
7
6
3
8
4
3
2
1
1
4
5
3
2
5
6
2
3
4
1
3
5
1
6
4
2
FY 2016-2017 is 7
See Appendix I
43
Blair Senior Services Review
• Strategic Planning
• Yearly planning cycle to produce short, mid, and long-term goals
• Incorporates financial, operational, and capital
• Financial Planning
• Yearly budget process that produces 3-year rolling financial
projections
• Capital
• Planning process that produces 12-year rolling capital plan
44
Blair Senior Services, Inc.
Contact Information
Transportation Department
(814) 695-3500
(800) 458-5552
Jbaker@blairsenior.org
Blair Senior Services Main Office
(814) 946-1235
(800) 245-3282
Website
www.blairsenior.org