UNI-LCJ FINANCE WORKSHOP,
11TH TO 11TH JUNE 2013.
TOKYO, JAPAN
PRESENTATION BY:
CATHERINE JIKUNAN
GENERAL SECRETARY
SABAH BANKING EMPLOYEES’
UNION, SABAH, MALAYSIA.
INDUSTRIAL RELATION IN
MALAYSIA
Law providing basic benefits
 Employment Act 1955
 Sabah Labour Ordinance
 Sarawak Labour Ordinance
 Children
and
young
persons
(employment)Act 1966
 Minimum Wage act 2012
 Weekly Holiday Act, 1950
 Pensions Act, 1980
INDUSTRIAL RELATION IN
MALAYSIA
Laws establishing the Industrial Relation
Framework
 Trade Union Act 1959
 Industrial Relation Act 1967
 Public Service Tribunal Act 19
Social Security Laws
 Employees Provident Fund Act 1991
 Employees Social Security Act 1969
 Workmen’s Compensation Act 1952
INDUSTRIAL RELATION IN
MALAYSIA
Safety Laws
 Factories and Machinery Act 1967
 Occupational Safety & health Act 1994
DISPUTES
 Labour Department
 Labour Court
 Industrial Relation Department
 Industrial Court
 Appellate
Board
(Employees
Security)
Social
BANKING REFORM INITIATED FOLLOWING
GLOBAL FINANCIAL CRISIS
Financial crisis 1997
 Local Banks merged to form bigger and stronger
Bank
 Local banks had 38 banks, after merger only 9
 Finance Company force to merge with their
parent Company i.e. the Bank
 New Technologies
 Non core banking business outsourced to third
party
 Lean and trim of workforce
 Mutliskilling
BANKING REFORM INITIATED FOLLOWING
GLOBAL FINANCIAL CRISIS
CURRENT GLOBAL FINANCIAL CRISIS
 Central Bank- Impose stricter policy
 Stricter credit check
 Additional charges impose i.e. Credit Card
 Work processing constantly change in line
with the new technology application
 More merger expected
 More outsource of non-core business
CURRENT SITUATION OF FINANCE
INDUSTRY IN MALAYSIA
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Banks continuously making huge profit
Several local Banks has been activity branching out
to other ASEAN country i.e.
CIMB Bank operates in Indonesia, Thailand,
Vietnam, Singapore, Hong Kong, Philippines
CIMB continue to acquire smaller banks’ in country
like Philippines
MAYBANK operates in Indonesia, Thailand,
Myanmar, Vietnam, Philippines, Singapore
And still looking for victims in other country
MALAYSIA YET TO RACTIFY CONVENTION 87
CHARACTERISTICS OF LABOURMANAGEMENT RELATION
Recently just concluded 13th Collective
Agreement with salary adjustment of 10% across
the board. Collective Agreement expired 31st
December 2011.
 Able to settle issues at the office level without
referring to the head Office of the Union.
 Cordial relationship but with precaution
 Most issues arises because of the Performance
Management System (PMS) and Sales.

ROLES AND CHALLENGES OF SBEU
ROLES
 To protect members job security
 To enhance and safe guard the Collective
Agreement
 Providing continuous training and education to
all members
 Recruitment
 Organising
 Work with other Banks Union i.e. NUBE
 Work with Malaysian Trades Union Congress
 Represent workers at the Industrial Court
Labour Court, Social Security, Pencen Fund.
ROLES AND CHALLENGES OF SBEU
CHALLENGES
 Membership shrink
 Trade Union Act, limiting trade union
membership
 Continuously redesign jobs i.e. same job
function but different titles
 More outsource non-core business to third
party i.e. cheques collection from the ATM
machine.
 Engagement of Security Guard and Courier
Services to perform banks’ job.
ROLES AND CHALLENGES OF SBEU
Sales, sales ,sales
 Performance management System
 Financial limitation
 Members commitment to Union
 2nd line leaders
 Men are staying away from the Union leadership.
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