CURRICULUM VITAE NAME : SUHEL AHMAD FATHER’S NAME DATE OF BIRTH : : Late Mr. SABIR ALI 13TH JUNE 1981 ADDRESS : WZ-557,NARAINA VILLAGE, NEW DELHI-110028 Contact : (M) +919013642400 E-MAIL : suhelarb@gmail.com OBJECTIVE To obtain a position in an organization that will provide me with the opportunity to offer exceptional results across sales field. Extremely focus on elevating company standards, sales goals, and client expectation. EDUCATION: 1. Graduate in sociology from Chaudhry Charan Singh University Meerut in 2004. EXPERIENCE Seven Years Experience in Retail Industry. Company :Titan Industries Limited Duration :JAN 2008 – Till Date Post :Style Consultant in (Titan Eye+) at DELHI&NCR. Performing : • • • • • • • • • • • • • • Direct interaction with customers for sale and lens suggestion. I sell international brands frames and sunglasses with our home brands. I suggest single vision and bifocal, progressive lenses according to prescriptions and takes measurement of PD segment height and fitting height for progressive lenses. Ensure world class shopping experience to customer. Focus on the store sale target and achieve that maximum times. Always focus to improve customer service in store. Ensure to daily stock head count and effective display. Help to make store hygienic and joyful to customers. Managing all day to day store operation. Managing and supervising six to eight staff members in retail store my new responsibility. Taking care of store profitability. Perform BTL activity on store level to increase store walk-ins and sale. Keep focus on store shrinkage and pilferage and randomly check stock and commercial process of company at store. I appreciate and recognizes to my staff on their best achievements. • • • • • • • • Company Duration Post Profile : : : : • • • • • • Company I coordinate with HO and RO team for store growth like marketing support and technical support. I divided role and responsibility of my staff and regularly checked how they are performing and motivate and guide to perform better. I always analysis on my store retail metrics what is my conversion and what is growth of my store from various methods. I do various activities on store level to get walk-ins. Mailing and reporting to seniors. I personally taking care of store hygiene and ambience. I ensure world class customer service at my store. Every day I do morning meeting and discuss overall growth of store and business plan for the day with staff. GKB Lens Private Limited at DELHI&NCR. FEB 2007-JAN 2008. Sales Executive Retail Sales and customer service. Presented full customer satisfaction and world class service. Taken care of customer looks and prescription requirement in product suggestion. Taken care of store stock display. Interact with clients and assist them for enhancing their looks and fulfill their prescription need. Supported in store operations work like billing, stock indent and store hygiene. : Pantaloon Retail India Limited (Big Bazaar) at DELHI&NCR Duration Post Profile : : : • NOV2004 -OCT 2006. Team Member Responsible for customer service and handled cash counter and performed as retail executive also. Computer Skills Good knowledge of SAP, POSS, MS Office and internet. Strengths Hard Working, Self-Motivator, Team Player, Energetic, Honest and Dedicated. Weakness Little Emotional, there is scope for improvement always. Interests Traveling, Music, Reading, Photography. (SUHEL AHMAD)