MINNESOTA STATE COLLEGES AND UNIVERSITIES SYSTEM OFFICE REQUEST FOR PROPOSAL (RFP) FOR CONTENT AUTHORING TOOL OCTOBER 2015 SPECIAL NOTE: This Request for Proposal (RFP) does not obligate the Minnesota State Colleges and Universities (MnSCU) system, its Board of Trustees or the System Office to award a contract or complete the proposed project and each reserves the right to cancel this RFP if it is considered to be in its best interest. Proposals must be clear and concise. Proposals that are difficult to follow or that do not conform to the RFP format or binding specifications may be rejected. Responding Vendors must include the required information called for in this RFP. MnSCU reserves the right to reject a proposal if required information is not provided or is not organized as directed. MnSCU also reserves the right to change the evaluation criteria or any other provision in this RFP by posting notice of the change(s) on the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Auth oring%20Tool%20RFP%202015.html. For this RFP, posting on the captioned web site above constitutes written notification to each Vendor. Vendors should check the site daily and are expected to review information on the site carefully before submitting a final proposal. 1 MnSCU RFP Content Authoring Tool October 2015 REQUEST FOR PROPOSAL (RFP) FOR ASSESSMENT FOR COURSE PLACEMENT Contents Cover Page: MINNESOTA STATE COLLEGES AND UNIVERSITIES SYSTEM OFFICE............................................................... 1 SECTION I. GENERAL INFORMATION ....................................................................................... 5 Background ................................................................................................................... 5 Nature of RFP................................................................................................................. 5 General Selection Criteria ............................................................................................... 6 Selection Process............................................................................................................ 6 Selection and Implementation Timeline .......................................................................... 7 Contract(s) Awarded and Pricing Structure...................................................................... 7 Contract Term ................................................................................................................ 7 Parties to the Contract ................................................................................................... 7 Contract Termination ..................................................................................................... 7 Definitions ..................................................................................................................... 7 Applicable Law ............................................................................................................... 8 Contract Assignment ...................................................................................................... 8 Entire Agreement ........................................................................................................... 8 Deviations and Exceptions .............................................................................................. 8 Pre-Award Vendor’s Conference ..................................................................................... 8 Duration of Offer............................................................................................................ 8 Authorized Signature...................................................................................................... 9 Proposal Rejection and Waiver of Informalities ............................................................... 9 SECTION II. PARTIES TO THE RFP AND CONTRACT ................................................................... 9 SECTION III. RFP REQUIREMENTS............................................................................................ 9 RFP Inquiries and Information Contact .......................................................................... 10 SECTION IV. RESPONSE EVALUATION .................................................................................... 10 Evaluation Process ....................................................................................................... 10 Evaluation Criteria and Weighting ................................................................................ 12 2 MnSCU RFP Content Authoring Tool October 2015 SECTION V. ADDITIONAL RFP RESPONSE AND GENERAL CONTRACT REQUIREMENTS ......... 12 Notice to Vendors and Contractors ............................................................................... 12 Sample Contract .......................................................................................................... 12 Problem Resolution Process .......................................................................................... 13 Affidavit of Non-Collusion............................................................................................. 13 Human Rights Requirements ........................................................................................ 13 Equal Pay Certificate .................................................................................................... 13 Preference to Targeted Group and Economically Disadvantaged Business and Individuals ................................................................................................................... 13 Veteran-Owned Preference .......................................................................................... 14 Insurance Requirements ............................................................................................... 14 State Audit................................................................................................................... 16 Minnesota Government Data Practices Act ................................................................... 16 FERPA School Official Requirement............................................................................... 17 Conflict of Interest ........................................................................................................ 17 Organizational Conflicts of Interest ............................................................................... 17 Physical and Data Security............................................................................................ 18 Reimbursements .......................................................................................................... 18 SECTION VI. PROCEDURES FOR RESPONDING ........................................................................ 18 Proposal Format .......................................................................................................... 18 Cover Letter ................................................................................................................. 19 Submission Requirements and Process .......................................................................... 19 ATTACHMENT 1. DEFINITIONS .............................................................................................. 22 APPENDIX A. AFFIDAVIT OF NON-COLLUSION ...................................................................... 33 APPENDIX B. AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE (NOTICE TO CONTRACTORS) ..................................................................................................................... 34 APPENDIX C. AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE (NOTICE TO VENDORS) ............................................................................................................................. 27 APPENDIX D. EQUAL PAY CERTIFICATION APPLICATION....................................................... 29 APPENDIX E. VETERAN-OWNED PREFERENCE FORM ............................................................ 30 APPENDIX F. COMMISSIONER’S PLAN .................................................................................. 31 3 MnSCU RFP Content Authoring Tool October 2015 APPENDIX G. PROPOSAL OFFERING FORM ........................................................................... 34 APPENDIX H: VENDOR’S REFERENCES ................................................................................... 35 Appendix I. VENDOR QUALIFICATIONS ................................................................................... 37 Appendix J – GENERAL SELECTION CRITERIA ........................................................................... 41 APPENDIX K. FUNCTIONAL REQUIREMENTS ......................................................................... 44 APPENDIX L. TECHNICAL REQUIREMENTS ............................................................................. 56 APPENDIX M. VPAT WEB CONTENT ACCESSIBILITY GUIDELINES 2.0 LEVEL AA ...................... 56 APPENDIX N. VPAT SECTION 508 OF THE REHABILITATION ACT .............................................. 64 APPENDIX O. COST PROPOSAL (FINANCIAL REQUIREMENTS) ................................................ 74 EXHIBIT P. PROFESSIONAL/TECHNICAL SERVICES CONTRACT .................................................. 76 4 MnSCU RFP Content Authoring Tool October 2015 SECTION I. GENERAL INFORMATION Background Minnesota State Colleges and Universities is the fifth-largest system of higher education in the United States. It is comprised of 31 two-year colleges and four-year universities with 54 campuses located in 47 Minnesota communities. The System serves approximately 430,000 students each year. The Minnesota State Colleges and Universities is an independent state entity that is governed by a 15 member Board of Trustees. The law creating the system was passed by the Minnesota Legislature in 1991 and went into effect July 1, 1995. The law merged the state's community colleges, technical colleges and state universities into one system. For more information about Minnesota State Colleges and Universities, please view its Web site at www.mnscu.edu. Nature of RFP The System Office of MnSCU is requesting proposals from Respondents for LMS-independent content authoring tool Cloud solutions for use by MnSCU faculty and/or training staff to begin April 15, 2016. The solution should provide for the development of an array of media to create engaging and interactive learning content for MnSCU courses. Respondents should be prepared to submit a proposal which addresses the needs of MnSCU as a system of higher education institutions. This RFP is undertaken by the System Office pursuant to the authority contained in provisions of Minnesota Statutes §136F.581 and other applicable laws. Accordingly, the System Office shall select the vendor(s) whose proposal(s), oral presentation(s), and other evaluation activities (e.g., product demonstrations, trial versions) if requested, demonstrate, the clear capability to best fulfill the purposes of this RFP in a cost effective manner. The System Office reserves the right to accept or reject proposals, in whole or in part, and to negotiate separately as necessary in order to serve the best interests of MnSCU and the System Office. This RFP shall not obligate the System Office to award a contract or complete the proposed project and it reserves the right to cancel this RFP, if it is considered to be in MnSCU’s best interest. All Respondents will be required to comply with state/legal requirements. The System Office reserves the right to reject proposals: That do not meet the requirements of the General Selection Criteria listed below and in Appendix J That do not address most or all of the Functional and Technical Requirements in Appendices K and L, respectively That propose a single product solution (e.g., quiz generation, learning object repository, or screen capture) If it is determined that a vendor’s ability to work with the existing infrastructure will be too limited or difficult to manage If both VPAT forms, Section 508 (of the Rehabilitation Act) and Web Content Accessibility Guidelines (WCAG) 2.0 are not submitted or fully completed. 5 MnSCU RFP Content Authoring Tool October 2015 General Selection Criteria The successful vendor(s) and chosen solution(s) must meet the following requirements: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Propose a Cloud-hosted solution Must be a publisher or authorized reseller Certify that all data resides in the United States Have a commercially available product with sales for a minimum of two years Have experience as a Cloud Service Provider Have a minimum of two years’ experience with large institutions and systems of higher education Have a minimum of two years’ experience in instructional design for higher education Demonstrate compatibility with multiple platforms (Mac, Windows, Linux, other) and multiple browsers Support mobile delivery on multiple platforms (iOS, Android, other) Provide tool(s) for the creation and packaging of SCORM-compliant e-learning content that can be incorporated into web-based courses and course delivery to end users Demonstrate the ability to integrate with MnSCU’s instance of D2L Brightspace as well as other learning management systems. This includes seamless content interchange/exchange between the solution and LMSs and adheres to LTI 1.2 global standards Permit for the sharing and reuse of developed instructional activities or objects Permit the repurposing of digitized elements or learning objects from an existing course for use in a new course Provide user friendly access across user skill levels from novice to expert (intuitive, efficient to manage, quick to create, edit, complete tasks) Comply with current national and international accessibility specifications and standards, including ADA Section 508 and W3C Web Accessibility Initiative Waive any claims to intellectual property ownership of MnSCU-created content residing in the cloud services servers or databases Comply with privacy standards regulated by FERPA, MGDPA and other entities detailed in the technical requirements (Appendix L) Provide a means to MnSCU for the measurement of license usage and growth Deliver a stable and robust system Selection Process The selection process will include an evaluation of all qualified proposals. Accordingly, the System Office and MnSCU, with the recommendation of the evaluation team and the Academic and Student Affairs Technology Council shall select the Vendor(s) whose proposal(s), and oral presentation(s) if requested, demonstrate in the System Office’s sole opinion, the clear capability to best fulfill the purposes of this RFP in a cost-effective manner. The System Office reserves the right to accept or reject proposals, in whole or in part, and to negotiate separately as necessary in order to serve the best interests of the System Office. This RFP shall not obligate the System Office to award Master Contract(s) or complete the proposed project and it reserves the right to cancel this RFP if it is considered to be in its best interest. 6 MnSCU RFP Content Authoring Tool October 2015 Selection and Implementation Timeline Monday, October 19, 2015 Friday October 30 at 10:00 A.M. CST Wednesday, November 6, 2015 at 1:00 P.M. CST Friday, November 20, 2015 at 3:00 P.M. CST December 18, 2015 January 1-February 5, 2016 January 18-22, 2016 March 2016 March 2016 April 30, 2016 MnSCU publishes RFP notice in State Register Deadline for Vendors to submit clarifying questions MnSCU publishes answers to RFP questions Deadline for RFP proposal submissions Vendors identified as Finalists for Oral Presentations Product trial window Oral Presentations by selected finalists Finalist notified Request approval from MnSCU Board of Trustees Contract(s) awarded Contract(s) Awarded and Pricing Structure The System Office, on behalf of MnSCU, reserves the sole discretion to award one, none, or more contracts for this RFP. Contract Term The System Office desires to enter into a contract with the successful Vendor(s) effective April 30, 2016. The length of such contract(s) shall be eighteen (18) months with the option to extend for an additional six years. If the System Office and the Vendor are unable to negotiate and sign a contract by April 30, 2016, the System Office reserves the right to seek an alternative Vendor(s). Parties to the Contract Parties to this contract shall be the “State of Minnesota, acting through its Board of Trustees of the Minnesota State Colleges and Universities on behalf of the System Office” and the successful Vendor(s). Contract Termination The State of Minnesota, acting through its Board of Trustees of the Minnesota State Colleges and Universities, may cancel the contract(s) upon 30 days written notice, with or without cause. Definitions Wherever and whenever special words, acronyms, or pronouns occur in this proposal, they shall have the meaning given in Attachment 1. Definitions. If any of these definitions require additional explanation, questions can be submitted via email, according to the process outlined in Section III, RFP Inquiries, and responses will be posted at the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authori ng%20Tool%20RFP%202015.html. 7 MnSCU RFP Content Authoring Tool October 2015 Applicable Law A contract entered into as a result of this RFP shall be governed and interpreted under the laws of the State of Minnesota. Contract Assignment A contract or any part hereof entered into as a result of this RFP shall not be assigned, sublet, or transferred directly or indirectly without prior written consent of the Chief Financial Officer. Entire Agreement A written contract and any modifications or addenda thereto, executed in writing by both parties constitutes the entire agreement of the parties to the contract. All previous communications between the parties, whether oral or written, with reference to the subject matter of this contract are void and superseded. The resulting contract may be amended at a future date in writing by mutual agreement of the parties. Deviations and Exceptions Deviations from and exceptions to terms, conditions, specifications or the manner of this RFP shall be described fully on the Vendor's letterhead stationery, signed and attached to the proposal submittal page(s) where relevant. In the absence of such statement the Vendor shall be deemed to have accepted all such terms, conditions, specifications and the manner of the RFP. A Vendor's failure to raise an issue related to the terms, conditions, specifications or manner of this RFP prior to the proposal submission deadline in the manner described shall constitute a full and final waiver of that Vendor's right to raise the issue later in any action or proceeding relating to this RFP. Pre-Award Vendor’s Conference In lieu of a Pre-Award Vendor’s Conference, the System Office will collect clarifying questions from Vendors and will publicly post all questions and the respective answers according to the process outlined in Section III, RFP Inquiries, during the window of time outlined in Selection and Implementation Timeline. Duration of Offer All proposal responses must indicate they are valid for a minimum of one hundred eighty (180) calendar days from the date of the proposal opening unless extended by mutual written agreement between The System Office and the Vendor. Prices and terms of the proposal as stated must be valid for the length of the resulting contract. 8 MnSCU RFP Content Authoring Tool October 2015 Authorized Signature The proposal must be completed and signed in the firm's name or corporate name of the Vendor, and must be fully and properly executed and signed in blue or black ink by an authorized representative of the Vendor. Proof of authority of the person signing must accompany the response. Proposal Rejection and Waiver of Informalities This RFP does not obligate the Minnesota State Colleges and Universities (MnSCU) system, its Board of Trustees or The System Office to award a contract or complete the proposed project and each reserves the right to cancel this RFP if it is considered to be in its best interest. The System Office also reserves the right to waive minor informalities and, not withstanding anything to the contrary, reserves the right to: 1. 2. 3. 4. 5. 6. Reject any and all proposals received in response to this RFP; Select a proposal for contract negotiation other than the one with the lowest cost; Negotiate any aspect of the proposal with any Vendor; Terminate negotiations and select the next most responsive Vendor for contract negotiations; Terminate negotiations and prepare and release a new RFP; Terminate negotiations and take such action as deemed appropriate. SECTION II. PARTIES TO THE RFP AND CONTRACT Parties to this RFP and contract shall be the State of Minnesota, acting through its Board of Trustees of the Minnesota State Colleges and Universities on behalf of the System Office and the successful Vendor. SECTION III. RFP REQUIREMENTS There are six requirements sections contained in this RFP which can be found as follows: Requirements Section General Proposal 1. Vendor Qualifications 2. General Selection Criteria 3. Functional Requirements 4. Technical Requirements 5. VPAT Requirements Cost Proposal (submit separately) 6. Financial Requirements (Cost Proposal) Location Appendix I (fillable form) Appendix J (check-off form) Appendix K (fillable form) Appendix L (fillable Excel spreadsheet) Appendix M and N Appendix O There are additional forms Respondents must complete as part of the General Proposal. For a complete list, see Section III: Procedures for Responding. 9 MnSCU RFP Content Authoring Tool October 2015 RFP Inquiries and Information Contact Any verbal explanations of instructions or discussion of any aspect of this RFP provided the Respondent before the award of a contract shall not be binding. Questions regarding this Request for Proposal from prospective Vendors must be submitted (and can only be submitted) via email to the contact person listed below. Questions must be submitted on or before 10:00 AM CST on October 30, 2015. Respondents are expected to raise any questions, exceptions, additions, significant ambiguities, errors, discrepancies, omissions, or other deficiencies. Notification of such items should occur immediately via the form available at this Web site. Anonymous questions will not be answered. Questions submitted via email must include the name of the person submitting the questions, the name of the Vendor, a phone number, and an email address for confirmation. Only the questions submitted and the respective answers will be posted to the RFP Web site. All substantive responses to Vendor inquiries will be published to the RFP Web site by Wednesday, November 6, 2015 at 1:00 P.M. CST. In the event that it becomes necessary to provide additional clarifying data or information or to revise any part of this RFP, revisions/amendments and/or supplements will be provided to all recipients of this initial RFP will also be made available on the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authori ng%20Tool%20RFP%202015.html. The System Office’s agent for purposes of responding to inquiries about the RFP is: Name: Lesley Blicker Title: Director of LMS Learning and Next Generation Technology Address: 30 7th St. E., Suite 350, St. Paul, MN 55101-7804 Telephone: 651-201-1413 E-mail address: lesley.blicker@so.mnscu.edu Other persons are not authorized to discuss RFP requirements before the proposal submission deadline and The System Office shall not be bound by and respondents may not rely on information regarding RFP requirements obtained from non-authorized persons. SECTION IV. RESPONSE EVALUATION Evaluation Process Initial Proposal Review Proposals will be reviewed initially to determine if the RFP submission requirements have been met (see Section VI. Procedures for Responding) and whether proposals have met the General Selection Criteria (Appendix J). Proposals which have not followed the submission rules or format, or who are nonresponsive to the required sections of this RFP will be eliminated from consideration. Proposals that do not meet the General Selection Criteria (Appendix J) may also be eliminated from consideration. 10 MnSCU RFP Content Authoring Tool October 2015 Proposal Evaluation – Phase 1 Proposals determined to have met the requirements of the Initial Proposal Review will move forward to Phase 1 evaluation to be evaluated by a MnSCU evaluation team using the Evaluation Criteria and Weighting listed in the table below. An 850 point system will be utilized for this phase. The evaluation team will determine which Respondents will be selected as finalists to move onto Phase 2. During the Phase 1 evaluation, both VPATs will be issued a raw score which will be used in conjunction with the 850 point evaluation criteria to assess which proposal(s) will be selected as finalists to move onto Phase 2. The VPAT’s require the respondent to include comments for each item. These comments should show how the vendor resolved any key accessibility issues. Proposal Review - Phase 2: Oral Presentations, Product Demonstrations and Product Trials Finalists selected in Phase 1 will be required to participate in oral presentations, product demonstrations, and product trials, which will be evaluated on the basis of 150 points. During this phase, Respondents will make available trial software (of the same version being proposed) to MnSCU. Points awarded during Phase 2 will be added to points earned in Phase 1 to attain final scores. Final Vendor Selection One or more proposals evaluated to be the most advantageous to the M n S C U system will be recommended for contract award. Other Notes on Vendor Selection As a part of this review and evaluation, MnSCU may require Respondents to clarify the information submitted. This clarification process may be conducted through written or electronic correspondence and/or through an interview with the MnSCU evaluation team. Interviews will not be extended to all Respondents that submit a proposal and as such it is in the Respondent’s best interest to submit a thorough and complete proposal and not depend on the interview process to provide additional information. 11 MnSCU RFP Content Authoring Tool October 2015 Evaluation Criteria and Weighting The following criteria and their identified weights will be used to evaluate the responses. Evaluation Elements Phase 1 Evaluation: Vendor Qualifications Functional Requirements Technical Requirements Cost Proposal (Financial Requirements) Subtotal Phase 1 Phase 2 Evaluation: Oral Presentations, Demonstrations, Product Trial, and Other (discretionary) Total Phases 1 and 2 Percentage Weight Points RFP Location 10% 40% 20% 15% 100 400 200 150 Appendix I (fillable form) Appendix K (fillable form) Appendix L (fillable form) Appendix O (fillable form, submit separately) 850 15% 150 100% 1,000 SECTION V. ADDITIONAL RFP RESPONSE AND GENERAL CONTRACT REQUIREMENTS Notice to Vendors and Contractors As a condition of this contract, CONTRACTOR is required by Minn. Stat. §270C.65 to provide a social security number, a federal tax identification number or Minnesota tax identification number. This information may be used in the enforcement of federal and state tax laws. These numbers will be available to federal and state tax authorities and state personnel involved in approving the contract and the payment of state obligations. Supplying these numbers could result in action to require CONTRACTOR to file state tax returns and pay delinquent state tax liabilities. This contract will not be approved unless these numbers are provided. If you are an independent contractor, Minn. Stat. §256.998 requires the state to report your name, address and social security number to the New Hire Reporting Center of the Minnesota Department of Human Services unless your contract is for less than two months in duration with gross earnings of less than $250.00 per month. This information may be used by state or local child support enforcement authorities in the enforcement of state and federal child support laws. Sample Contract You should be aware of MnSCU’s standard contract terms and conditions in preparing your response. A sample MnSCU Professional/Technical Services Contract is attached as Exhibit P for your reference. Much of the language reflected in the contract is required by statute. If you take exception to any of the terms, conditions or language in the contract, you must indicate those exceptions in your Cover Letter response 12 MnSCU RFP Content Authoring Tool October 2015 to the RFP; certain exceptions may result in your proposal being disqualified from further review and evaluation. Only those exceptions indicated in your response to the RFP will be available for discussion or negotiation. Problem Resolution Process A formal problem resolution process will be established in the contract to address issues raised by either The System Office or the Vendor. Affidavit of Non-Collusion All responding Vendors are required to complete the Affidavit of Non-Collusion form and submit it with the response. See Appendix A. Affidavit of Non-Collusion. Human Rights Requirements For all contracts estimated to be in excess of $100,000 all responding Vendors are required to complete the Human Rights Certification Information and Affirmative Action Data Page and submit it with the response. As required by Minnesota Rule 5000.3600, "It is hereby agreed between the parties that Minnesota Statutes §363A.36 and Minnesota Rule 5000.3600 are incorporated into any contract between these parties based upon this specification or any modification of it. Copies of Minnesota Statutes §363A.36 and Minnesota Rules 5000.3400 - 5000.3600 are available from the Minnesota Bookstore, 660 Olive Street, St. Paul, MN 55155. All responding Vendors shall comply with the applicable provisions of the Minnesota Affirmative Action law, Minnesota Statutes §363.A36. Failure to comply shall be grounds for rejection. See Appendix B. Affirmative Action Certification of Compliance (Notice to Contractors) and Appendix C. Affirmative Action Certification of Compliance (Notice to Vendors). Equal Pay Certificate If the Response to this solicitation could be in excess of $500,000, including renewal and extension options, the Respondent must obtain an Equal Pay Certificate from the Minnesota Department of Human Rights (MDHR) or claim an exemption prior to contract execution. A respondent is exempt if it has not employed more than 40 full-time employees on any single working day in one state during the previous 12 months. Please contact MDHR with questions at: 651-539-1095 (metro), 1-800-657-3704 (toll free), 711 or 1-800-627-3529 (MN Relay) or at compliance.MDHR@state.mn.us. See Appendix D. Equal Pay Certification Application. Preference to Targeted Group and Economically Disadvantaged Business and Individuals In accordance with Minnesota Rules, part 1230.1810, subpart B and Minnesota Rules, part 1230.1830, certified Targeted Group Businesses and individuals submitting proposals as prime contractors shall receive the equivalent of a six percent preference in the evaluation of their proposal, and certified Economically Disadvantaged Businesses and individuals submitting proposals as prime contractors shall receive the equivalent of a six percent preference in the evaluation of their proposal. For information 13 MnSCU RFP Content Authoring Tool October 2015 regarding certification, contact the Materials Management Helpline at 651.296.2600, or you may reach the Helpline by e-mail at mmd.help.line@state.mn.us. For TTY/TDD communications, contact the Helpline through the Minnesota Relay Services at 1.800.627.3529. Veteran-Owned Preference In accordance with Minn. Stat. § 16C.16, subd. 6a, (a) Except when mandated by the federal government as a condition of receiving federal funds, the commissioner shall award up to a six percent preference, but no less than the percentage awarded to any other group under this section on state procurement to certified small businesses that are majority-owned and operated by veterans. In accordance with Minn. Stat. § 16C.19 (d), a veteran-owned small business, the principal place of business of which is in Minnesota, is certified if it has been verified by the United States Department of Veterans Affairs as being either a veteran-owned small business or a service disabled veteran-owned small business, in accordance with Public Law 109-461 and Code of Federal Regulations, title 38, part 74. To receive a preference the veteran-owned small business must meet the statutory requirements above by the solicitation due date and time. If you are claiming the veteran-owned preference, attach documentation, sign and return the VeteranOwned Preference Form with your response to the solicitation. Only eligible veteran-owned small businesses that meet the statutory requirements and provide adequate documentation will be given the preference. See Appendix E. Veteran-Owned Preference Form. Insurance Requirements A. The selected Vendor will be required to submit an ACORD Certificate of Insurance to the System Office's authorized representative prior to execution of the contract. The selected Vendor shall not commence work under the contract until they have obtained all the insurance described below and MnSCU has approved evidence of such insurance. Vendor shall maintain such insurance in force and effect throughout the term of the contract. B. The selected Vendor will be required to maintain and furnish satisfactory evidence of the following: 1. Workers' Compensation Insurance. The Vendor must provide workers’ compensation insurance for all its employees and, in case any work is subcontracted, the Vendor will require the subcontractor to provide workers’ compensation insurance in accordance with the statutory requirements of the State of Minnesota, including Coverage B, Employer’s Liability, at limits not less than $100,000.00 bodily injury by disease per employee; $500,000.00 bodily injury by disease aggregate; and $100,000.00 bodily injury by accident. 2. Commercial General Liability. The Vendor will be required to maintain a comprehensive commercial general liability insurance (CGL) policy protecting it from bodily injury claims and property damage claims which may arise from operations under the contract whether the operations are by the Vendor or by a subcontractor or by anyone directly or indirectly employed under the contract. The minimum 14 MnSCU RFP Content Authoring Tool October 2015 insurance amounts will be: $2,000,000.00 per occurrence $2,000,000.00 annual aggregate $2,000,000.00 annual aggregate – Products/Completed Operations In addition, the following coverages must be included: Premises and Operations Bodily Injury and Property Damage Personal and Advertising Injury Products and Completed Operations Liability Blanket Contractual Liability Name the following as Additional Insureds: Board of Trustees of the Minnesota State Colleges and Universities The System Office 3. Commercial Automobile Liability. The Vendor will be required to maintain insurance protecting it from bodily injury claims and property damage claims which may arise from operations of vehicles under the contract whether such operations were by the Vendor, a subcontractor or by anyone directly or indirectly employed under the contract. The minimum insurance amounts will be: $2,000,000.00 per occurrence Combined Single Limit (CSL) In addition, the following coverages should be included: 4. Errors and Omissions (E & O) Insurance. The Vendor will be required to maintain insurance protecting it from claims the Vendor may become legally obligated to pay resulting from any actual or alleged negligent act, error or omission related to the Vendor’s professional services required under this contract. The minimum insurance amounts will be: $2,000,000.00 per occurrence $2,000,000.00 annual aggregate Any deductible will be the sole responsibility of the Vendor and may not exceed $50,000 without the written approval of MnSCU. If the Vendor desires authority from MnSCU to have a deductible in a higher amount, the Vendor shall so request in writing, specifying the amount of the desired deductible and providing financial documentation by submitting the most current audited financial statements so that MnSCU can ascertain the ability of the Vendor to cover the deductible from its own resources. The retroactive or prior acts date of such coverage shall not be after the effective date of this contract and Vendor shall maintain such insurance for a period of at least three (3) years, following completion of the work. If such insurance is discontinued, extended reporting period coverage must be obtained by Vendor to fulfill this requirement. 15 MnSCU RFP Content Authoring Tool October 2015 Additional Insurance Conditions: Vendor’s policy(ies) shall be primary insurance to any other valid and collectible insurance available to MnSCU with respect to any claim arising out of Vendor’s performance under this contract; If Vendor receives a cancellation notice from an insurance carrier affording coverage herein, Vendor agrees to notify MnSCU within five (5) business days with a copy of the cancellation notice, unless Vendor’s policy(ies) contain a provision that coverage afforded under the policy(ies) will not be cancelled without at least thirty (30) days advance written notice to MnSCU; Vendor is responsible for payment of contract related insurance premiums and deductibles; If Vendor is self-insured, a Certificate of Self-Insurance must be attached; Vendor’s policy(ies) shall include legal defense fees in addition to its liability policy limits, with the exception of B.4 above; Vendor shall obtain insurance policy(ies) from insurance company(ies) having an “AM BEST” rating of A- (minus); Financial Size Category (FSC) VII or better, and authorized to do business in the State of Minnesota; and An Umbrella or Excess Liability insurance policy may be used to supplement the Vendor’s policy limits to satisfy the full policy limits required by the contract. C. MnSCU reserves the right to immediately terminate the contract if the Vendor is not in compliance with the insurance requirements and retains all rights to pursue any legal remedies against the Vendor. All insurance policies must be available for inspection by MnSCU and copies of policies must be submitted to MnSCU's authorized representative upon written request. State Audit The books, records, documents and accounting practices and procedures of the Vendor relevant to the contract(s) must be available for audit purposes to MnSCU and the Legislative Auditor’s Office for six (6) years after the termination/expiration of the contract. Minnesota Government Data Practices Act The requirements of Minnesota Statutes § 13.05, subd. 11 apply to the contract. The Vendor must comply with the Minnesota Government Data Practices Act, Minnesota Statutes Chapter 13, as it applies to all data provided by MnSCU, its schools and the System Office in accordance with the contract and as it applies to all data created, gathered, generated or acquired in accordance with the contract. All materials submitted in response to this RFP will become property of the State of Minnesota and will become public record after the evaluation process is completed. Pursuant to the statute, completion of the evaluation process occurs when MnSCU has completed negotiating the contract with the selected Vendor. If the Vendor submits information in response to this RFP that it believes to be trade secret materials as defined by the Minnesota Government Data Practices Act, the Vendor must: Mark clearly all trade secret materials in its response at the time the response is submitted; Include a statement with its response justifying the trade secret designation for each item; 16 MnSCU RFP Content Authoring Tool October 2015 Defend any action seeking release of the materials it believes to be trade secret, and indemnify and hold harmless the State of Minnesota, MnSCU, its agents and employees, from any judgments or damages awarded against the State or MnSCU in favor of the party requesting the materials, and any and all costs connected with that defense. This indemnification survives MnSCU’s award of a contract. In submitting a response to this RFP, the respondent agrees this indemnification survives as long as the trade secret materials are in possession of MnSCU. MnSCU will not consider the prices submitted by the Respondent to be proprietary or trade secret materials. FERPA School Official Requirement The vendor is required to be designated a “school official” with “legitimate educational interests” in MnSCU and the Schools’ data, as those terms have been defined under FERPA and its implementing regulations, and the vendor will agree to abide by the limitations and requirements imposed by 34 CFR 99.33(a) on school officials. The selected vendor will agree to use MnSCU and School data only for the purpose of fulfilling its duties under the resulting contract, which includes providing forensic investigation services, for MnSCU and the Schools’ benefit, and will not monitor or share such data with or disclose it to any third party except as required by law, or authorized in writing by Institution. Conflict of Interest The Vendor must provide a list of all entities with which it has relationships that create, or appear to create, a conflict of interest with the work that it is contemplated in this Request for Proposal. The list should indicate the names of the entity, the relationship, and a discussion of the conflict. Organizational Conflicts of Interest The respondent warrants that, to the best of its knowledge and belief, and except as otherwise disclosed, there are no relevant facts or circumstances that could give rise to organizational conflicts of interest. An organizational conflict of interest exists when, because of existing or planned activities or because of relationships with other persons, a Vendor is unable or potentially unable to render impartial assistance or advice, or the Vendor’s objectivity in performing the contract work is or might be otherwise impaired, or the Vendor has an unfair competitive advantage. The respondent agrees that, if after award, an organizational conflict of interest is discovered, an immediate and full disclosure in writing must be made to the respective school’s chief financial officer or the System Office’s Business Manager that must include a description of the action which the Vendor has taken or proposes to take to avoid or mitigate such conflicts. If an organizational conflict of interest is determined to exist, the school or The System Office may, at its discretion, cancel the contract. In the event the respondent was aware of an organizational conflict of interest prior to the award of the contract and did not disclose the conflict to the contracting officer, the school or The System Office may terminate the contract for default. The provisions of this clause must be included in all subcontracts for work to be performed similar to the service provided by the prime contractor, and the terms “contract,” “contractor,” and “contracting officer” modified appropriately to preserve MnSCU’s rights. 17 MnSCU RFP Content Authoring Tool October 2015 Physical and Data Security The Vendor is required to recognize that on the performance of the contract the Vendor will become a holder of and have access to private data on individuals and nonpublic data as defined in the Minnesota Government Data Practices Act, Minnesota Statutes Chapter 13, the Family Education Rights and Privacy Act (FERPA) and other applicable laws. In performance of the contract, the Vendor agrees it will comply with all applicable state, federal and local laws and regulations, including but not limited to the laws under Minnesota Statute Chapters 13 and FERPA relating to confidentiality of information received as a result of the contract. The Vendor agrees that it, its officers, employees and agents will be bound by the above confidentiality laws and that it will establish procedures for safeguarding the information. The Vendor agrees to notify its officers, employees and agents of the requirements of confidentiality and of the possible penalties imposed by violation of these laws. The Vendor agrees that neither it, nor its officers, employees or agents will disclose or make public any information received by the Vendor on behalf of MnSCU and the System Office. The Vendor shall recognize MnSCU’s sole and exclusive right to control the use of this information. The Vendor further agrees it shall make no use of any of the described information, for either internal or external purposes, other than that which is directly related to the performance of the contract. The Vendor agrees to indemnify and hold harmless the State of Minnesota, MnSCU and the System Office from any and all liabilities and claims resulting from the unauthorized disclosure by the Vendor, its officers, employees or agents of any information required to be held confidential under the provisions of the contract. The Vendor must return all source data to the “Authorized Representative” to be identified in the contract. Reimbursements Reimbursement for travel and subsistence expenses actually and necessarily incurred by the contractor as a result of the contract will be in no greater amount than provided in Appendix F. Commissioner’s Plan promulgated by the commissioner of Employee Relations. Reimbursements will not be made for travel and subsistence expenses incurred outside Minnesota unless it has received the State’s prior written approval for out of state travel. Minnesota will be considered the home state for determining whether travel is out of state. SECTION VI. PROCEDURES FOR RESPONDING Proposal Format Proposals which fail to address any of the submission requirements may be deemed nonresponsive and will not be further considered. Note the responses to questions must be specifically answered within the context of the submitted proposal. The evaluation team will not refer to a designated web site, brochure, 18 MnSCU RFP Content Authoring Tool October 2015 or other location for the requested information. Responses that utilize references to external materials as an answer will be considered non-responsive. Information which the respondent desires to present that does not fall within any of the requirements of the RFP should be inserted at the appropriate place or be attached at the end of the proposal and designated as additional material. Proposals that are not organized in this manner risk elimination from consideration if the evaluators are unable to find where the RFP requirements are specifically addressed. Respondents are required to submit the cover letter, all required documents, the General Proposal requirements, and a Cost Proposal (submitted separately) in the order listed in the table below. Each Appendix should constitute its own proposal section and should be labeled by the Appendix Letter. An identifiable (i.e., protruding) tab must precede each Appendix as well as the Cover Letter section. Cover Letter Respondent should complete an Introductory Section consisting of a cover letter which shall contain a brief introduction of the Vendor, corporate structure and major business lines. At a minimum, the cover letter page shall be on company letterhead and shall include the name and working address of the firm submitting a proposal, the name, telephone and e-mail address of the primary company representative to be contacted with reference to the proposal, and the date of submission. The cover letter should: • Identify who the Respondent is that will be the prime Respondent and the name of the corporation or other legal entity submitting a proposal • Identify all subcontractors (the Respondent will assume sole and exclusive responsibility for all of the services indicated in the RFP) • Confirm that the Respondent has read, understands, and agrees to all provisions of the RFP without qualification, including all amendment. The letter shall be concise and need not repeat any of the detailed information set forth in the proposal; however, any terms or conditions of this RFP to which the Vendor objects and/or does not accept shall be clearly stated in the cover letter along with any alternatives or further explanation. Submission Requirements and Process Proposal responses are to be submitted in digital and paper format. The process and requirements for submitting the completed proposal are found in the Submission section of the RFP. Font size will be no smaller than 10 point. Proposals that are difficult to follow or that do not conform to the RFP format may be rejected. The proposal must be submitted in the order outlined in the table below. Cost Proposals are to be submitted separately from the General Proposal. The Cost Proposal template is located in Appendix O. All required forms and templates are located in the appendices at the end of this RFP. Respondents are required to address all requirements in the order and sequence provided within each section. Responses for all items contained in Appendices I - L must be inserted directly into the template provided for each appendix. If attachments or lengthy responses are required for a particular item in any of these 19 MnSCU RFP Content Authoring Tool October 2015 appendices, indicate the location of attachment or answer in the response box. Also, identify which item the response is referring to if it is not included in the response box. Required Documents General Proposal Affidavit of Non-Collusion Affirmative Action Certification of Compliance (Notice to Contractors) Affirmative Action Certification of Compliance (Notice to Vendors) Equal Pay Certificate Form (Required if Contract Exceeds $500,000 – Not due until the signing of the contract) Veteran-Owned Preference Form Commissioner’s Plan Expense Reimbursement Proposal Offering Form Vendor References Vendor Qualifications General Selection Criteria Functional Requirements Technical Requirements VPAT’s Requirements Cost Proposal – Submit Separately Cost Proposal/Financial Requirements Location Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Appendix H Appendix I (fillable form) Appendix J (fillable form) Appendix K (fillable form) Appendix L - Excel spreadsheet Appendices M, N Appendix O Sealed proposals must be received at the following address not later than Friday, November 20, 2015 at 3:00 P.M. CST: Institution: MnSCU SYSTEM OFFICE Division: Academic and Student Affairs Name: Shelly Heller Title: Office Administrator Mailing Address: 30 7th St. E., Suite 350, St. Paul, MN 55101-7804 Proposals must be received in the above office by the specified time stated above. All proposals must be time-stamped as accepted by the receiving agent by the stated time. Proposals not so stamped will not be accepted. Receipt of a proposal by the MnSCU mail system does not constitute receipt of a proposal by MnSCU for purposes of this RFP. Late proposals will not be considered. Responses received after the proposal deadline will be returned to the Respondent unopened. Fax and e-mail responses will not be considered. All formal addenda to this RFP, as to deadlines for submission of proposals, etc., will be posted on the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authorin g%20Tool%20RFP%202015.html. Paper Copies: The Respondent shall submit ten (10) copies of its General Proposal Document (excludes the Cost Proposal). All responses should be made in the same order as requested in the Appendices provided plus limited use of additional attachments, as needed. All responses should be submitted in Microsoft Word or PDF format. Proposals are to be sealed in mailing envelopes or packages with the Respondent’s name and address clearly written on the outside. Additionally, one (official) copy of the 20 MnSCU RFP Content Authoring Tool October 2015 proposal must be unbound and signed in blue ink by an authorized representative of the Vendor. Proof of authority of the person signing must accompany the response. If there is any discrepancy between the official copy and any other copies or between the official copy and the CD or digital file, the unbound signed copy will be considered the official copy. Cost Proposal: All cost data included in the Cost Proposal (Appendix O) must be submitted in a separate sealed and labeled envelope and kept separate from the General Proposal Document. Submit an original plus eight (8) copies of each Cost Proposal, in a sealed package not containing the General Proposal. Digital Copies: Additionally, Respondent shall submit two (2) digital copies - (2) CDs (compact discs) or two (2) flash drives with all RFP responses (General Proposal and Cost proposal). All responses should be submitted in Microsoft Word or PDF format. Each Appendix in the digital files submission must have its own file name and location. A comprehensive PDF file of the entire proposal may be included as well. Proposals made in pencil will be rejected. Alterations in cost figures used to determine the lowest priced proposal will be rejected unless initialed in ink by the person responsible for or authorized to make decisions as to price quoted. The use of “white out” is considered an alteration. 21 MnSCU RFP Content Authoring Tool October 2015 ATTACHMENT 1. DEFINITIONS For purposes of this RFP the following terms will have the meaning listed below. Term ADA ADA Compliance ADL API ASA ASA Technology Council Accessibility Accommodation Adaptive Learning Analytics Androgogical Definition Americans With Disabilities Act (ADA) Legislation passed in 1990 that prohibits discrimination against people with disabilities. Under this Act, discrimination against a disabled person is illegal in employment, transportation, public accommodations, communications and government activities [Google Definition] Adherence to regulations under the federal Americans with Disabilities Act Advanced Distributed Learning. The ADL Initiative was developed to harness the power of learning and information technologies and to standardize and modernize education and training. It has also supported research and documentation of the capabilities, limitations, costs, benefits, and effectiveness of advanced distributed learning [http://adlnet.gov/overview.html] An abbreviation for Application Program Interface. Allows interface between software packages Academic and Student Affairs; The division of the System Office that works with system institutions to identify and meet shared priorities so they can better serve their students and communities An ongoing council of MnSCU with an advisory role to the MnSCU Vice Chancellor of Academic and Student Affairs and the Academic and Student Affairs Coordinating Committee Design of services or products that allows access to all individuals regardless of disability status Necessary modifications to services or products to ensure access for people with disabilities Adaptive learning is an educational method which uses computers as interactive teaching devices, and to orchestrate the allocation of human and mediated resources according to the unique needs of each learner [Google Definition] Also: Adaptive learning makes content dynamic and interactive, placing the student at the center of his or her individual learning experience. The solution can assesses not only what a student knows, but also determines what activities and interactions, delivered in what sequence and medium, can increase the possibility of that student’s knowledge and/or academic success [http://www.knewton.com/blog/adaptive-learning/what-isadaptive-learning/] The field of data analysis. Analytics often involves studying past historical data to research potential trends, to analyze the effects of certain decisions or events, or to evaluate the performance of a given tool or scenario. The goal of analytics is to improve the business by gaining knowledge which can be used to make improvements or changes [businessdictionary.com] Of or relating to androgogy, the methods or techniques used to teach adults 22 MnSCU RFP Content Authoring Tool October 2015 Apps Archive Assistive Technology Authentication Beta Version Campus Level Cascading Style Sheets (CSS) Cloud Cloud Services Cloud-Hosted Cloud Service Provider Concurrent licensing Continuing Education Controlled Vocabulary Indexing Schemes Creative Commons Self-contained programs or pieces of software designed to fulfill a particular purpose; an application, especially as downloaded by a user to a mobile device [Google definitions] Removal of courses and course data from current running system with ability to restore assets and data at a future data Any item, piece of equipment, software or product system that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities Any process by which a system verifies identity of a user A version of a piece of software that is made available for testing, typically by a limited number of users outside the company that is developing it, before its general release [Google Definition] Occurring at a MnSCU campus; to distinguish from occurring at the System Office on a system-wide basis Abbreviated CSS, this refers to a simple mechanism for adding style (e.g., fonts, colors, spacing) to Web documents Often refers to the Internet, and more precisely to some datacenter full of servers that is connected to the Internet. A cloud can be a wide area network (WAN) like the public Internet or a private, national or global network. The term can also refer to a local area network (LAN) within an organization [http://www.pcmag.com/encyclopedia/term/39847/cloud] A cloud service is any resource that is provided over the Internet. The most common cloud service resources are Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) [techtarget.com] Hosting services made available to users on demand via the Internet from a provider's servers as opposed to being provided from a company's own onpremises servers [webopedia.com] A service provider that offers customers storage or software services available via a private (private cloud) or public network (cloud). Usually, it means the storage and software is available for access via the Internet [webopedia.com] A software license that is based on the number of simultaneous users accessing the program Non-credit instruction for incumbent workers to meet re-certification requirements and to gain new skills for advancement Controlled vocabularies provide a way to organize knowledge for subsequent retrieval. They are used in subject indexing schemes, subject headings, thesauri, taxonomies and other forms of knowledge organization systems. Controlled vocabulary schemes mandate the use of predefined, authorized terms that have been preselected by the designer of the vocabulary, in contrast to natural language vocabularies, where there is no restriction on the vocabulary [Wikipedia] Creative Commons is a global nonprofit organization that enables sharing and reuse of creativity and knowledge through the provision of free legal tools. For further information see http://creativecommons.org/ 23 MnSCU RFP Content Authoring Tool October 2015 Creative Commons License Darwin Core Differentiated Instruction Digital Badging Digital rights management Distinctive Competency Downtime eBook Embed Code ePub Escalation FERPA FTE One of several public copyright licenses that enable the free distribution of an otherwise copyrighted work. A Creative Commons license is used when an author wants to give people the right to share, use, and build upon a work that they have created [Wikipedia] For further information about the licenses see https://creativecommons.org/licenses/ A standard designed to facilitate the exchange of information about the geographic occurrence of species and the existence of specimens in collections [http://wiki.tdwg.org/twiki/bin/view/DarwinCore/WebHome] A framework or philosophy for effective teaching that involves providing different students with different avenues to learning in terms of: acquiring content; processing, constructing, or making sense of ideas; and developing teaching materials and assessment measures so that all students within a classroom can learn effectively, regardless of differences in ability [Wikipedia] A validated indicator of accomplishment, skill, quality or interest that can be earned in various learning environments [Wikipedia] A generic term for access control technologies that can be used by hardware manufacturers, publishers, copyright holders and individuals to impose limitations on the usage of digital content and devices [Wikipedia] What an organization does better than the competition When system is unavailable to end user An electronic version of a printed book that can be read on a computer or handheld device designed specifically for this purpose. [Google.com] A block of HTML code that permits embedding of third party objects directly in a source web page, such as a video EPUB is the distribution and interchange format standard for digital publications and documents based on Web Standards. EPUB defines a means of representing, packaging and encoding structured and semantically enhanced Web content — including XHTML, CSS, SVG, images, and other resources — for distribution in a single-file format. EPUB allows publishers to produce and send a single digital publication file through distribution and offers consumers interoperability between software/hardware for unencrypted reflowable digital books and other publications [http://idpf.org/epub] The act of escalating a support request to a higher level for response FERPA (Family Educational Rights and Privacy Act of 1974) is federal legislation in the United States that protects the privacy of students' personally identifiable information (PII). The act applies to all educational institutions that receive federal funds [Google Definition] Full Time Equivalent which is the ratio of the total number of paid hours during a pay period (part time, full time, contracted) by the number of working hours in that period 24 MnSCU RFP Content Authoring Tool October 2015 Gamification General Proposal HEOA HIPAA HLC HTML HTML5 HTML Cleaner Hosting or hosted services Hot Fix IEEE IEEE Learning Object Metadata (LOM) IMS iOS Infusion of gaming techniques and game mechanics and/or gaming styles into anything and is used to apply gaming elements & methods into gaming software [gamification.org] Game mechanics or elements may include badging, points, levels, rewards, competition, social interaction, challenges, certificates, quests, collecting and trading, etc. [http://www.gamified.uk/2015/02/04/47-gamificationelements-mechanics-and-ideas/] Responses to all RFP requirements other than the Cost Proposal Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted on August 14, 2008, and reauthorizes the Higher Education Act of 1965, as amended (HEA). For more information see http://www2.ed.gov/policy/highered/leg/hea08/index.html The Health Insurance Portability and Accountability Act of 1996. Provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information Higher Learning Commission, which is an independent corporation founded in 1895 as one of six regional institutional accreditors in the United States. HLC accredits degree-granting post-secondary educational institutions in the North Central region, which includes 19 states [https://www.hlcommission.org/About-the-Commission/about-hlc.html] Hypertext Markup Language, a standardized system for tagging text files to achieve font, color, graphic, and hyperlink effects on World Wide Web pages [Google definitions] A core technology markup language of the Internet used for structuring and presenting content for the World Wide Web [Wikipedia] A product that strips unneeded HTML code from existing word processing documents The outsourcing of information technology (IT) systems and functions. A hosting service provider owns and oversees infrastructure, software and administrative tasks and makes the system available to clients, usually over the Internet [techtarget.com] To make a repair to a software program while still in production/available to end user Abbreviation of the Institute of Electrical and Electronics Engineers. Founded in 1884 as the AIEE, the IEEE was formed in 1963 when AIEE merged with IRE. IEEE is an organization composed of engineers, scientists, and students. The IEEE is best known for developing standards for the computer and electronics industry [Webopedia] An internationally recognized open standard (published by the Institute of Electrical and Electronics Engineers Standards Association) for the description of “learning objects.” Relevant attributes of learning objects to be described include: type of object; author; owner; terms of distribution; format; and pedagogical attributes, such as teaching or interaction style. [Wikipedia] Instructional Management System, see entry below iOS (originally iPhone OS) is a mobile operating system created and developed by Apple Inc. and distributed exclusively for Apple hardware [Wikipedia] 25 MnSCU RFP Content Authoring Tool October 2015 IP ISRS Identity Management In-Software Help Institution/Campus Instructional Management System Integration Intellectual Property Instructional Design Interactive Interoperability Intuitive Java applets JavaScript LAN Internet Protocol; a communications protocol for computers connected to a network, especially the Internet, specifying the format for addresses and units of transmitted data Integrated Statewide Record System. The MnSCU SIS system; internally developed and managed, for data record keeping and reporting. Includes registration, finance, facilities, admissions, financial aid, human resources, and payroll Identity management (ID management) is a broad administrative area that deals with identifying individuals in a system (such as a country, a network, or an enterprise) and controlling their access to resources within that system by associating user rights and restrictions with the established identity [techtarget.com] Help on how to use the software within the software program or interface Institution: A MnSCU entity. An "institution" may have multiple campuses located within a geographic area. A "campus" of the M n S C U system may range in size from several hundred to 16,000 students and may include a virtual campus. For purposes of this RFP, the System Office, to the extent that it utilizes the solution, may also be considered an institution Often used interchangeably with CMS (course management system) or LMS (learning management system) Integration is the act of bringing together smaller components into a single system that functions as one. In an IT context, integration refers to the end result of a process that aims to stitch together different, often disparate, subsystems so that the data contained in each becomes part of a larger, more comprehensive system that, ideally, quickly and easily shares data when needed [http://goo.gl/nQJD4s] Intellectual property (IP) refers to creations of the mind, such as inventions; literary and artistic works; designs; and symbols, names and images used in commerce. Intellectual Property is protected in law by, for example, patents, copyright and trademarks, which enable people to earn recognition or financial benefit from what they invent or create [http://www.wipo.int/about-ip/en/] The systematic development of instructional specifications using learning and instructional theory to ensure the quality of instruction. It is the entire process of analysis of learning needs and goals and the development of a delivery system to meet those needs [Google definitions] Applications that respond specifically to user input Ability of a system to interact and function with another system Easily understood and utilized with minimal instruction Small programs written in the Java programming language that can be embedded into web pages. An applet is typically embedded inside a web page and runs in the context of a browser [Google Definition] An object-oriented computer programming language commonly used to create interactive effects within web browsers [Google definitions] Local Area Network; a group of computers and associated devices that share a common communications line or wireless link to a server. Typically, a LAN encompasses computers and peripherals connected to a server within a small geographic area such as an office building or home [techtarget.com] 26 MnSCU RFP Content Authoring Tool October 2015 LDAP LOM LMS LOR LTI (Learning Tools Interoperability) Leaderboard Learner-Controlled Environment Learning Interaction Learning Object Learning Object Repository (LOR) Learning Outcomes Legacy Data Linear Design LOR Lightweight Directory Access Protocol. LDAP is a "lightweight" (smaller amount of code) version of Directory Access Protocol (DAP), which is part of X.500, a standard for directory services in a network [techtarget.com] Abbreviation for Learning Object Metadata, which is a metadata standard to describe educational resources Learning Management System often used interchangeably with IMS and CMS. An LMS is a software application for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) education courses or programs [Wikipedia] Learning Object Repository LTI’s principal concept is to establish a standard way of integrating rich learning applications (often remotely hosted and provided through thirdparty services) with platforms like learning management systems, portals, or other educational environments. In LTI these learning applications are called Tools (delivered by Tool Providers) and the LMS, or platforms, are called Tool Consumers (Source: http://www.imsglobal.org/toolsinteroperability2.cfm) A scoreboard showing the names and current scores of the leading competitors Allows end user to personalize learning interface Digital learning activities that provide for interaction between learner and content, learner and instructor, or learner and learner Resource, usually digital and web-based, which can be used and re-used to support learning A learning object repository is a kind of digital library. It enables educators to share, manage and use educational resources. A more narrow definition would also require that repositories implement a metadata standard [Google Definition] Also: A learning object repository (LOR) is an online library for storing, managing, and sharing learning resources (learning objects). A learning object can be a quiz, a presentation, an image, a video, or any other kind of document or file you use to create course content and learning materials for online learning [d2l.msu.edu] Learning outcomes are statements that specify what learners will know or be able to do as a result of a learning activity. Outcomes are usually expressed as knowledge, skills, or attitudes. Learning outcomes should flow from a needs assessment. [Google Definition] Data produced with previous technologies In the context of elearning materials, a learning path that learners are forced to follow as determined by the instructional designer. This type is very similar to printed textbook. The instructional designer determines the flow of information from the start to the end. This means that if the learner clicks, for example, on the page 5, there is no connection between other randomly opened pages. He must follow the predetermined learning path to obtain the whole message. [https://goo.gl/Qp4j7n] See Learning Object Repository 27 MnSCU RFP Content Authoring Tool October 2015 MERLOT MGDPA MnSCU MnSCU System MP4 Metadata Migration Mobile Device Non-Linear Design OER (Open Educational Resources) A free and open resource designed primarily for faculty and students of higher education whose initials stand for Multi-Media Educational Resource for Learning and Online Teaching. A source for locating shareable peer reviewed online teaching and learning materials Minnesota Government Data Practices Act, Minn. Stat. § 13, is a state law that controls how government data are collected, created, stored (maintained), used and released (disseminated). The MGDPA sets out certain requirements relating to the right of the public to access government data and the rights of individuals who are the subjects of government data. For more information see http://www.health.state.mn.us/divs/opi/gov/chsadmin/data/mgdpa.html#a The Minnesota State Colleges and Universities (MnSCU) system is one of two systems of public higher education in the state of Minnesota (the other is the University of Minnesota). The MnSCU system has 31 institutions with 54 campuses located in 47 Minnesota communities that serve more than 430,000 students. The law creating the system was passed by the Minnesota Legislature in 1991 and went into effect July 1, 1995. The law merged the state's community colleges, technical colleges and state universities into one system. See http://mnscu.edu/system/index.html Can be used interchangeably with MnSCU; refers to the entire system of public higher education institutions within MnSCU An abbreviation for MPEG-4 Part 14. It may also be referred to as MPEG-4 AVC, which stands for Advanced Video Coding. As the name suggests, this is a format for working with video files and was first introduced in 1998. The MPEG refers to Motion Pictures Expert Group who is responsible for setting the industry standards regarding digital audio and video. MP4 files can be either high definition (HD) or standard definition (SD) Metadata is data that describes other data. Meta is a prefix that in most information technology usages means "an underlying definition or description." Metadata summarizes basic information about data, which can make finding and working with particular instances of data easier [Google Definition] Process of moving from one system to another, or moving data from one system to another A small computing device, typically small enough to be handheld (and hence also commonly known as a handheld computer or simply handheld) having a display screen with touch input and/or a miniature keyboard and weighing less than 2 pounds (0.91 kg). [Google Definition] In non-linear design every single learning path is determined by the learner. The responsibility for mastering the topic is passed to the learner. Learners can take any entry point and move wherever they like. That means that the topic can be understood in any order and learning is self-directed by the learner [https://goo.gl/Qp4j7n] Teaching, learning, and research resources that reside in the public domain or have been released under an intellectual property license that permits their free use and re-purposing by others. Open educational resources include full courses, course materials, modules, textbooks, streaming videos, tests, software, and any other tools, materials, or techniques used to support access to knowledge [http://www.hewlett.org/programs/education/open-educational-resources] 28 MnSCU RFP Content Authoring Tool October 2015 OS On-Premise Patch Pedagogical Plug-in Private Cloud Product Software Trial Proposal Quest QTI R&D REST RFP Committee Redundancy Reliability Reporting Tools Operating System; the software that supports a computer's basic functions, such as scheduling tasks, executing applications, and controlling peripherals [Google definitions] This term is used interchangeably with “self-hosted” and denotes software or platform solutions that are installed locally on an organization's hardware and servers and which is then managed locally by the organization’s IT staff A piece of software designed to update a computer program or its supporting data, to fix or improve it. This includes fixing security vulnerabilities and other bugs, with such patches usually called bug fixes or bug fixes, and improving the usability or performance. [Wikipedia] Of or relating to teaching or pedagogy: the art or science of teaching; education; instructional methods [Dictionary.com] In computing, a plug-in (or add-in / add-in, plugin, extension or add-on / addon) is a software component that adds a specific feature to an existing software [Wikipedia] A type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture. Unlike public clouds, which deliver services to multiple organizations, a private cloud is dedicated to a single organization [techtarget.com] Also: “Private cloud” is the phrase used to describe a cloud computing platform that is implemented within the corporate firewall, under the control of the IT department. It is designed to offer the same features and benefits of public cloud systems, but removes a number of objections to the cloud computing model including control over enterprise and customer data, worries about security, and issues connected to regulatory compliance [webopedia.com] A small scale preliminary trial of the product or solution in order to evaluate feasibility, time, cost, hosting reliability and stability, usability to determine if the product will meet MnSCU’s needs A formal offer submitted in response to this RFP solicitation A search or pursuit made in order to find or obtain something Question and Test Interoperability. Defines a standard format for the representation of assessment content and results, supporting the exchange of this material between authoring and delivery systems, repositories and other learning management systems. It allows assessment materials to be authored and delivered on multiple systems interchangeably. It is, therefore, designed to facilitate interoperability between systems [Wikipedia] Research and Development Representational State Transfer; a type of API. An architectural style, and approach to communications that is often used in the development of Web services. [techtarget.com] A short-term task force comprised of f a c u l t y a n d s t a f f from the MnSCU system charged with developing the RFP. The committee is advisory to the ASA Technology Council System design that duplicates components in case one component fails Ability of a system to perform required functions under stated conditions for a specified period of time Business intelligence applications used to design and generate reports from a wide range of data sources 29 MnSCU RFP Content Authoring Tool October 2015 Respondent Reusable Content Roadmap Role Management SCORM SIS Scalability Scenario-based Learning Screen recording (also screencast and screen capture) Section 508 Self-Assessment Self-Hosted Service Level Agreement (SLA) Solution An individual or company (firm, state agency, etc.) submitting a proposal in response to the RFP, to provide one or more products or services for an assessment for course placement. Vendor may be used interchangeably with the term ‘Respondent’ A single source of information that can be used in more than one information product and output format A plan that matches short-term and long-term goals with specific technology solutions to help meet those goals. It is a plan that applies to a new product or process, or to an emerging technology [Wikipedia] System by which to modify user roles. Roles manage the visibility of application features such as menu items, plug-ins, and buttons. Permissions for visibility of these features are typically managed through setting up of user roles Shareable Content Object Reference Model. It is a collection of standards and specifications for web-based e-learning. It defines communications between client side content and a host system called the run-time environment, which is commonly supported by a learning management system. SCORM also defines how content may be packaged into a transferable ZIP file. SCORM is a specification of the Advanced Distributed Learning (ADL) Initiative, which comes out of the Office of the United States Secretary of Defense {Source: Wikipedia] A student information system (SIS), student administration system or school administration software or student management system is a management information system for education establishments to manage student data. [Google Definition]. MnSCU uses an internally developed and managed SIS system. See ISRS The ability of a computer application or product (hardware or software) to continue to function well as it is changed in size or volume in order to meet a user need [Techtarget.com] Scenario-based learning (SBL) uses interactive scenarios to support active learning strategies such as problem-based or case-based learning. It normally involves students working their way through a storyline, usually based around an ill-structured or complex problem, which they are required to solve [https://goo.gl/xnDN3j] A digital recording of computer screen output, also known as a video screen capture or screencast, often containing audio narration [Wikipedia] Federal law mandating that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities Tools used to assist students in evaluating own work, such as checklist, surveys, self-assessment quizzes, rubrics, etc. This term is used interchangeably with “on premise” and denotes software or platform solutions that are installed locally on an organization's hardware and servers and which is then managed locally by the organization’s IT staff A contract between a service provider and the customer that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive A term referencing the Vendor’s individual product or suite of products included in a proposal for a content authoring tool or tools 30 MnSCU RFP Content Authoring Tool October 2015 Student-Centered Learning Successful Vendor (or Successful Respondent) System Administrator System Availability System Failover System Institutions System Office Usability User User Groups/User Communities VRA Core Vendor Version W3C WCAG 2.0 WAI Web Survey Tools Approach to teaching and learning that focuses on student involvement in all aspects of learning process. Other definitions may include: knowledge which is constructed by students, flexible or self-direction learning, and a reliance on active rather than passive learning The Vendor selected by the System Office to execute the terms of the contract MnSCU definition: An individual within an institution who has administrative rights over cloud-based storage and who has the ability to aid in the distribution of and access to created content Measurement of a system's "up" time and accessible by end user Invoking a secondary system to takeover when primary system fails Refers to the 31 institutions of higher education that comprise the MnSCU system The name given to the system administration function or offices of MnSCU, primarily located in St. Paul, Minnesota The elegance and clarity that has been designed or built into a computer program or a web site. [Wikipedia]. Also, how well users can learn and use a product to achieve their goals A person who operates or interacts with the solution, and for this RFP it would include faculty and students of higher education An organization of users of a specific hardware or software product. Members share experiences and ideas to improve their understanding and use of a particular product. User groups are often responsible for influencing vendors to modify or enhance their products [PC Magazine Encyclopedia; www.pcmag.com/encyclopedia/term/53556/user-group] A data standard for the description of images and works of art and culture [http://www.loc.gov/standards/vracore/schemas.html] An individual or company (firm, state agency, etc.) submitting a proposal in response to the RFP, to provide one or more products or services for an assessment for course placement. Respondent may be used interchangeably with the term ‘Vendor’ Process of assigning identifier to specific software version World Wide Web Consortium. Develops standards for web design, applications, and architecture [http://www.w3.org/] Web Content Accessibility Guidelines. Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. Following these guidelines will also often make your Web content more usable to users in general [http://www.w3.org/TR/WCAG20/] Web Accessibility Initiative. The Web Accessibility Initiative (WAI) develops strategies, guidelines, and resources to help make the Web accessible to people with disabilities [http://www.w3.org/WAI/gettingstarted/Overview.html] Web-based applications that allow users to poll other users 31 MnSCU RFP Content Authoring Tool October 2015 Wizard A software wizard or setup assistant is a user interface type that presents a user with a sequence of dialog boxes that lead the user through a series of well-defined steps. Tasks that are complex, infrequently performed, or unfamiliar may be easier to perform using a wizard [Google Definition] 32 MnSCU RFP Content Authoring Tool October 2015 APPENDIX A. AFFIDAVIT OF NON-COLLUSION STATE OF MINNESOTA AFFIDAVIT OF NON-COLLUSION I swear (or affirm) under the penalty of perjury: 1. That I am the Respondent (if the Respondent is an individual), a partner in the company (if the Respondent is a partnership), or an officer or employee of the responding corporation having authority to sign on its behalf (if the Respondent is a corporation); 2. That the attached proposal submitted in response to the Request for Proposal has been arrived at by the Respondent independently and has been submitted without collusion with and without any agreement, understanding or planned common course of action with, any other Respondent of materials, supplies, equipment or services described in the Request for Proposal, designed to limit fair and open competition; 3. That the contents of the proposal have not been communicated by the Respondent or its employees or agents to any person not an employee or agent of the Respondent and will not be communicated to any such persons prior to the official opening of the proposals; and 4. That I am fully informed regarding the accuracy of the statements made in this affidavit. Respondent’s Firm Name: Authorized Signature: Date: Subscribed and sworn to me this day of Notary Public: My commission expires: 33 MnSCU RFP Content Authoring Tool October 2015 APPENDIX B. AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE (NOTICE TO CONTRACTORS) NOTICE TO CONTRACTORS AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE It is hereby agreed between the parties that MnSCU will require that affirmative action requirements be met by contractors in relation to Minnesota Statutes §363A.36 and Minnesota Rules, 5000.3400 to 5000.3600. Failure by a contractor to implement an affirmative action plan or make a good faith effort shall result in revocation of its certificate or revocation of the contract (Minnesota Statutes §363A.36, subdivisions 3 and 4). Under the Minnesota Human Rights Act, §363A.36, businesses or firms entering into a contract over $100,000 which have more than forty (40) full-time employees within the state of Minnesota on a single working day during the previous twelve (12) months, or businesses or firms employing more than forty (40) full-time employees on a single working day during the previous twelve (12) months in a state in which its primary place of business is domiciled and that primary place of business is outside of the State of Minnesota but within the United States, must have submitted an affirmative action plan that was received by the Commissioner of Human Rights for approval prior to the date and time the responses are due. A contract over $100,000 will not be executed unless the firm or business having more than forty (40) full-time employees, either within or outside the State of Minnesota, has received a certificate of compliance signifying it has an affirmative action plan approved by the Commissioner of Human Rights. The Certificate is valid for four (4) years. For additional information, contact the Department of Human Rights, Freeman Building, 625 Robert Street North, Saint Paul, MN 55155. Effective July 1, 2003. The Minnesota Department of Human Rights is authorized to charge a $150.00 fee for each Certificate of Compliance issued. A business or firm must submit its affirmative action plan along with a cashier's check or money order in the amount of $150.00 to the Minnesota Department of Human Rights or you may contact the Department for additional information at the Compliance Services Unit, Freeman Building, 625 Robert Street North, Saint Paul MN 55155. 34 MnSCU RFP Content Authoring Tool October 2015 State Of Minnesota – Affirmative Action Certification If your response to this solicitation is or could be in excess of $100,000, complete the information requested below to determine whether you are subject to the Minnesota Human Rights Act (Minnesota Statutes 363A.36) certification requirement, and to provide documentation of compliance if necessary. It is your sole responsibility to provide this information and—if required—to apply for Human Rights certification prior to the due date of the bid or proposal and to obtain Human Rights certification prior to the execution of the contract. The State of Minnesota is under no obligation to delay proceeding with a contract until a company receives Human Rights certification. BOX A – For companies which have employed more than 40 full-time employees within Minnesota on any single working day during the previous 12 months. All other companies proceed to BOX B. Your response will be rejected unless your business: has a current Certificate of Compliance issued by the Minnesota Department of Human Rights (MDHR) –or– has submitted an affirmative action plan to the MDHR, which the Department received prior to the date the responses are due. Check one of the following statements if you have employed more than 40 full-time employees in Minnesota on any single working day during the previous 12 months: We have a current Certificate of Compliance issued by the MDHR. Proceed to BOX C. Include a copy of your certificate with your response. We do not have a current Certificate of Compliance. However, we submitted an Affirmative Action Plan to the MDHR for approval, which the Department received on (date). Proceed to BOX C. We do not have a Certificate of Compliance, nor has the MDHR received an Affirmative Action Plan from our company. We acknowledge that our response will be rejected. Proceed to BOX C. Contact the Minnesota Department of Human Rights for assistance. (See below for contact information.) Please note: Certificates of Compliance must be issued by the Minnesota Department of Human Rights. Affirmative Action Plans approved by the Federal government, a county, or a municipality must still be received, reviewed, and approved by the Minnesota Department of Human Rights before a certificate can be issued. BOX B – For those companies not described in BOX A Check below. We have not employed more than 40 full-time employees on any single working day in Minnesota within the previous 12 months. Proceed to BOX C. BOX C – For all companies By signing this statement, you certify that the information provided is accurate and that you are authorized to sign on behalf of the respondent. You also certify that you are in compliance with federal affirmative action requirements that may apply to your company. (These requirements are generally triggered only by participating as a prime or subcontractor on federal projects or contracts. Contractors are alerted to these requirements by the federal government.) Name of Company: Date Authorized Signature: Telephone number: Printed Name: Title: For assistance with this form, contact: Minnesota Department of Human Rights, Compliance & Community Relations Freeman Building, 625 Robert Street North, Saint Paul, MN 55155 Phone: 651-296-5663 Toll Free: 800-657-3704 Fax: 651-296-9042 TTY: 651-296-1283 Web: mn.gov/mdhr Email: compliance.mndh@state.mn.us Affirmative Action Certification Page, Revised 6/11 – MDHR 26 MnSCU RFP Assessment for Course Placement June 2015 APPENDIX C. AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE (NOTICE TO VENDORS) MINNESOTA STATE COLLEGES AND UNIVERSITIES NOTICE TO VENDORS AFFIRMATIVE ACTION CERTIFICATION OF COMPLIANCE The amended Minnesota Human Rights Act (Minnesota Statutes §363A.36) divides the contract compliance program into two categories. Both categories apply to any contracts for goods or services in excess of $100,000. The first category applies to businesses that have had more than 40 full-time employees within Minnesota on a single working day during the previous 12 months. The businesses in this category must have submitted an affirmative action plan to the Commissioner of the Department of Human Rights prior to the due date and time of the response and must have received a Certificate of Compliance prior to execution of the contract or agreement. The secondary category applies to businesses that have had more than 40 full-time employees on a single working day in the previous 12 months in the state in which its primary place of business is domiciled. The businesses in this category must certify to MnSCU that it is in compliance with federal affirmative action requirements before execution of the contract. For further information, contact the Department of Human Rights, Compliance Services Unit, 625 Robert Street North, Saint Paul MN 55155; Voice: 651-296-5663; Toll Free: 800-657-3704; TTY: 651-2961283. MnSCU is under no obligation to delay the award or the execution of a contract until a Vendor has completed the Human Rights certification process. It is the sole responsibility of the Vendor to apply for and obtain a Human Rights certificate prior to contract execution. It is hereby agreed between the parties that MnSCU will require affirmative action requirements be met by Vendors in relation to Minnesota Statutes §363A.36 and Minnesota Rules, 5000.3400 to 5000.3600. Under the Minnesota Human Rights Act, §363A.36, subdivision 1, no department or agency of the state shall execute an order in excess of $100,000 with any business within the State of Minnesota having more than 40 fulltime employees in a single working day during the previous 12 months unless the firm or business has an affirmative action plan for the employment of minority persons, women, and the disabled that has been approved the Commissioner of Human Rights. Receipt of a Certificate of Compliance issued by the Commissioner shall signify that a firm or business has an affirmative action plan approved by the Commissioner. Failure by the Vendor to implement an affirmative action plan or make a good faith effort shall result in revocation of its certificate or revocation of the order (Minnesota Statutes §363A.36, subdivisions 3 and 4). A certificate is valid for a period of four (4) years. DISABLED INDIVIDUAL CLAUSE A. A Vendor shall not discriminate against any employee or applicant for employment because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified. The Vendor agrees to take disabled individuals without discrimination based on their physical or mental disability in all employment practices such as the following: employment, upgrading, demotion or transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, and selection of training, including apprenticeship. B. The Vendor agrees to comply with the rules and relevant order of the Minnesota Department of Human Rights issued pursuant to the Minnesota Human Rights Act. C. In the event of a Vendor’s noncompliance with the requirements of this clause, actions for noncompliance may be taken by the Minnesota Department of Human Rights pursuant to the Minnesota Human Rights Act. 27 MnSCU RFP Content Authoring Tool, October 2015 D. The Vendor agrees to post in conspicuous places, available to employees and applicants for employment, notices in a form to be prescribed by the Commissioner of the Minnesota Department of Human Rights. Such notices shall state the Vendor obligation under the law to take affirmative action to employ and advance in employment qualified disabled employees and applicants for employment and the rights of applicants and employees. E. The Vendor shall notify each labor union or representative of workers with which it has a collective bargaining agreement or other order understanding, that the Vendor is bound by the terms of Minnesota Statutes §363A.36 of the Minnesota Human Rights Act and is committed to take affirmative action to employ and advance in employment physically and mentally disabled individuals. It is hereby agreed between the parties that Minnesota Statutes §363A.36 and Minnesota Rules 5000.3400 to 5000.3600 are incorporated into any order of Minnesota Statutes §363A.36 and Minnesota Rules, 5000.3400 to 5000.3600 are available from Minnesota Bookstore, 660 Olive Street, St. Paul, Minnesota 55155. By signing this statement the Vendor certifies that the information provided is accurate. NAME OF COMPANY: AUTHORIZED SIGNATURE: TITLE: DATE: Revised 1/22/09 28 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX D. EQUAL PAY CERTIFICATION APPLICATION Minnesota Department of Human Rights ATTN: Contract Compliance Freeman Building 625 Robert Street North Saint Paul, MN 55155 (Or Send to - compliance.MDHR@state.mn.us.) Equal Pay Certificate Application We are in compliance with Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Minnesota Human Rights Act, and the Minnesota Equal Pay Act for Equal Work Law. The average compensation for female employees is not consistently below the average compensation for male employees, taking into account mitigating factors, within each of the major job categories in your EEO-1 report. If you are not required to file an EEO-1 report, taking into account mitigating factors, the average compensation for female employees is not consistently below the average compensation for male employees within your organization. We make hiring, retention and promotion decisions without regard to gender, nor do we limit employees based on gender to certain job classifications. We promptly correct wage and benefit disparities. We evaluate wages and benefits (annually) (two year period) (other, please specify) to ensure compliance with the above identified laws. In determining our employee compensation we use: (check below) Market pricing approach State prevailing wage or union contract requirements Performance pay system An internal analysis Other method (please specify) Enclosed is our application fee of $150, made payable to the “Minnesota Department of Human Rights.” In signing below, I affirm that I am the Board Chairperson or Chief Executive Officer and that the above information to the best of my understanding is accurate and complete. Signature Print Name Business Name Business Address Date 29 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX E. VETERAN-OWNED PREFERENCE FORM STATE OF MINNESOTA VETERAN-OWNED PREFERENCE FORM In accordance with Minn. Stat. §16C.16, subd. 6a, the MnSCU may award up to a 6% preference in the amount bid on state procurement to certified small businesses that are majority owned and operated by veterans. Veteran-Owned Preference Requirements - See Minn. Stat. §16C.19(d): 1. Principal place of business is in Minnesota. and 2. The United States Department of Veterans Affairs verifies the business as being a veteran-owned small business under Public Law 109-461 and Code of Federal Regulations, title 38, part 74. Statutory requirements and appropriate documentation must be met by the solicitation response due date and time to be awarded the veteran-owned preference. The preference applies only to the first $500,000 of a solicitation response. Claim the Preference By signing below I confirm that: My company is claiming the veteran-owned preference afforded by Minn. Stat. § 16C.16, subd. 6a. by making this claim, I verify that: My company’s principal place of business is in Minnesota; and The United States Department of Veteran’s Affairs verifies my company as being a veteran-owned small business. (Supported By Attached Documentation) Name of Company: Date: Authorized Signature: Printed Name: Telephone: Title: Attach documentation, sign, and return this form with your solicitation response to claim the veteran-owned preference. 30 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX F. COMMISSIONER’S PLAN STATE OF MINNESOTA MINNESOTA STATE COLLEGES AND UNIVERSITIES Commissioner’s PLAN EXPENSE REIMBURSEMENT *UPDATED TO REFLECT JAN. 1, 2014 IRS RATE OF 56 CENTS PER MILE Type of Expense Reimbursement Allowance State-owned vehicle not available (full IRS rate) 56 cents per mile State-owned vehicle available but declined (IRS rate less 7.0 cents) 49 cents per mile Tolls and parking fees Actual cost Commercial transportation (air, taxi, rental car, etc.) plus reasonable Actual cost for mode and class of transportation gratuities authorized Specially equipped personal van – provides wheelchair access (IRS 65 cents per mile rate plus 9.0 cents) Motorcycle No reimbursement applicable Personal aircraft 56 cents per mile Overnight lodging Actual reasonable cost Laundry and/or dry-cleaning after one week in continuous travel Actual cost; not to exceed $16.00 per week status Work-related long distance telephone calls Actual cost Actual cost up to maximum number of nights Personal telephone calls away times $3.00 Special expenses (e.g. conference fees, banquet tickets) Actual cost with prior approval Actual cost up to maximums Meals and/plus reasonable gratuities: Breakfast (in travel status overnight or leave home before 6:00 Breakfast - $9.00 a.m.) Lunch - $11.00 Lunch (in travel status and more than 35 miles from work station) Dinner - $16.00 Dinner (in travel status overnight or return home after 7:00 p.m.) Outside the contiguous 48 United States or in pre-designated/pre-identified metropolitan areas* Breakfast - $11.00 Lunch - $13.00 Dinner - $20.00 Expenses that are not travel related (e.g., supplies, copy charges, fax charges) *Metropolitan Areas Meal “bunching” allowed: Two or more consecutive meals reimbursed up to the combined maximum. Dinner and breakfast the following morning are considered consecutive meals. Meals provided as part of a conference or other program are not considered and “break” the string of consecutive meals. Actual cost See listing on next page. 31 MnSCU RFP Content Authoring Tool, October 2015 Metropolitan Areas Including: Atlanta, GA Clayton, De Kalb, Fulton, Cobb and Gwinett Counties in Georgia Baltimore, MD Baltimore and Hartford Counties in Maryland Boston, MA Norfolk, Suffolk, Middlesex and Essex Counties in Massachusetts Chicago, IL DuPage, Cook and Lake Counties in Illinois Cleveland, OH Cuyahoga County in Ohio Dallas/Fort Worth, TX Dallas and Tarrant Counties in Texas Denver, CO Denver, Adams, Arapahoe and Jefferson Counties in Colorado Detroit, MI Wayne, Macomb and Oakland Counties in Michigan Hartford, CT Hartford and Middlesex Counties in Connecticut Houston, TX Harris County, LBJ Space Center and Ellington AFB in Texas Kansas City, KS Johnson and Wyandotte Counties in Kansas Kansas City, MO Clay, Jackson and Platte Counties in Missouri Los Angeles, CA Los Angeles, Kern, Orange and Ventura Counties, Edwards AFB, Naval Weapons Center and Ordinance Test Station in California Miami, FL Dade County in Florida New Orleans, LA Jefferson, Orleans, Plaquemines and St. Bernard Parishes in Louisiana New York City, NY Bronx, Brooklyn, Manhattan, Queens, and Staten Island Boroughs in NYC; Nassau, New York, Richmond, Suffolk and Westchester Counties in New York state; Fairfield County in Connecticut; and Bergan, Essex, Hudson, Middlesex, Passaic, and Union Counties in New Jersey Philadelphia, PA Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties in Pennsylvania; and Burlington and Glochester Counties in New Jersey Portland, OR Multnomah County in Oregon Saint Louis, MO St. Charles and St. Louis Counties in Missouri San Diego, CA San Diego County in California San Francisco, CA San Francisco, Sonoma, Marin, San Mateo, Santa Clara, Santa Cruz, Contra Costa, Alameda and Santa Barbara Counties in California Seattle, WA King County in Washington state Washington, DCCities of Alexandria, Falls Church and Fairfax in Virginia; Arlington, Loudoun and Fairfax Counties in Virginia; and Montgomery and Prince Georges Counties in Maryland RECEIPTS: Original itemized receipts are required for all expenses except meals, gratuities, driving tolls, parking meters and telephone calls. All forms of canceled checks and photocopies of credit card bills do not substitute for original receipts. An affidavit in lieu of a receipt may be allowed if the original receipt was lost or a receipt was not obtained. ITEMIZED LIST OF CONTRACTOR’S REIMBURSABLE EXPENSES A. MnSCU’s AUTHORIZED REPRESENTATIVE TO COMPLETE THIS SECTION: NAME AND ADDRESS OF CONTRACTOR: P.O. #: CONTACT PERSON: VENDOR #: TELEPHONE NUMBER: B. CONTRACTOR TO COMPLETE THIS SECTION (submit additional pages if more than one day in travel status): * Requires original itemized receipts. ** Other metropolitan areas listed above are up to $11 (breakfast), $13 (lunch), and $20 (dinner). 32 MnSCU RFP Content Authoring Tool, October 2015 DATE Allowable Expenses # of Miles: To: From: PURPOSE RATE TOTAL 56 cents per mile Parking Fees (non meter)* Parking Meters/Tolls Air Fare* Taxi* Rental Car* Overnight Lodging* Long Distance Call Breakfast, if in travel status Lunch, if in travel status Actual cost Actual cost Actual cost Actual cost Actual cost Actual cost Actual cost Up to $9.00** Up to $11.00** Up to $16.00** Actual cost Actual cost Actual cost Actual cost Dinner, if in travel status Supplies* Copy Charges* Fax Charges* Other* TOTAL FOR THE DAY Remit payment to the following address if different than address at the top of this form: Name: Address: C. SIGNATURES REQUIRED FOR PAYMENT: Signature: (Verification of Expenses by Contractor) Date: Signature: (Approval by MnSCU’s Authorized Representative) Date: 33 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX G. PROPOSAL OFFERING FORM MINNESOTA STATE COLLEGES AND UNIVERSITIES MASTER CONTRACT OFFERING FORM In compliance with this Request for Proposal, the undersigned acknowledges that I have read and understand all the conditions imposed herein and offer and agree to furnish the service(s) in accordance with the attached proposal, or as mutually agreed upon by subsequent negotiation and contract. Vendor will make contracted services operational by or within days from the date a contract is executed. Note: Signature must be in blue ink. Signature: Printed Name: Date: Title: Name of Firm: Address: City: Telephone: State: Zip: Fax: Email: 34 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX H: VENDOR’S REFERENCES A copy of this Appendix in Microsoft Word version can be found at: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. Respondent must include references from the three largest companies/educational institutions for which the assessment for course placement assessments have been implemented. At least one should be similar in scope to MnSCU and include multi-university environments. Reference #1 Institution or Consortium Name Institution Address Single or Multi-Campus Institution Contact Name Contact Title Contact Phone Contact Email Total Number of Faculty Total Number of Students Brief Description of Project Reference #2 Institution or Consortium Name Institution Address Single or Multi-Campus Institution Contact Name Contact Title Contact Phone Contact Email Total Number of Faculty Total Number of Students Brief Description of Project 35 MnSCU RFP Content Authoring Tool, October 2015 Reference #3 Institution or Consortium Name Institution Address Single or Multi-Campus Institution Contact Name Contact Title Contact Phone Contact Email Total Number of Faculty Total Number of Students Brief Description of Project By signing this statement, you certify the information provided in the Vendor Qualification, Appendix I (and any attachments) is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company: Authorized Signature: Printed Name: Title: Date: Telephone number: 36 MnSCU RFP Content Authoring Tool, October 2015 Appendix I. VENDOR QUALIFICATIONS A copy of this Appendix in Microsoft Word version can be found at: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. Instructions: Write all responses directly in the table below, after the last question or statement for each section. Do not use attachments unless they augment the answer or do not lend themselves well to copying and pasting into the table. Proposals which do not follow these instructions may be rejected. Use additional blank pages as needed, but identify Category by letter and to which number the response applies. General Company Information A. Company Background Provide the following: 1. A history of the organization or company 2. Information about employees (# of FTE in R&D, Support, Sales Marketing, Training, Helpdesk Support, Administrative/Other) 3. Organizational charts 4. Governance process B. Financial Stability, Long-Term Viability Provide current, full year (12 months), audited financial statements. Additional financial statements for subcontractors or consultants shall be provided, if requested by MnSCU, depending on their level of participation of fulfilling the contract. Applicant should include: a. Dun and Bradstreet report, if available b. Last annual report c. Statement of income and retained earnings for last two years d. Statement of changes in financial position for the last two years e. Opinions concerning financial statements from a Certified Public Accountant for the last two years as applicable f. Balance sheet for the last two years g. Latest interim balance sheet and income statements C. Experience with Large Institutions and System Purchases Provide experience with large institution or system-level licensing with more than 1,000 users. Include: a. A sampling of systems/installations in production one year prior to this RFP date for cloud service purchases b. A statement defining the vendor’s experience and the experience of proposed consultants and subcontractors in similar installations. Experience shown should include work done by individuals who will be assigned to this project. Projects referred to should include the customer’s name, address, telephone number of the responsible official who may be contacted, and the software licensed and operation date 37 MnSCU RFP Content Authoring Tool, October 2015 D. Experience with Institutions in Higher Education 1. Provide evidence of Vendor’s experience in working with institutions of higher education or system-level licensing with consortia of higher education institutions. E. Proposer’s Experience as a Cloud Service Provider 1. Provide history and evidence of the Vendor’s experience in providing high quality cloud services as a cloud service provider F. Proposer’s Experience in Instructional Design for Higher Education Provide the following: 1. Evidence of Vendor’s qualifications in instructional design and in designing learning activities which would be appropriate for higher education learners 2. A description of how Vendor’s qualifications support a wide variety of pedagogical and androgogical approaches and designs and accommodate diverse learning styles of higher education learners G. Vision for the Future 1. Describe the Respondent’s plan for further development of its software/services during the next two to three years. Specifically address the company’s roadmap for product development and/or enhancements to the solution over this timeframe H. Current and Pending Patents 1. Provide a list of existing or pending patents or copyrights held by the Vendor or its Subcontractors that pertain to any portion of the proposed solution I. Contracts and Litigation 1. Answer each of the following questions. If the answer to any question is in the affirmative, all relevant circumstances must be explained in detail, including the current status and ultimate disposition of each matter: a. Has the Respondent been declared in default of any contract? b. Has the Respondent forfeited any payment of a performance bond issued by a surety company on any contract? c. Has an uncompleted contract been assigned by the Respondent’s surety company on any payment or performance bond issued to the Respondent arising from its failure to fully discharge all contractual obligations there under? d. Within the past three (3) years has the Respondent filed for reorganization, protection from creditors, or dissolution under the bankruptcy statutes? e. Is the Respondent now the subject of any litigation in which an adverse decision might result in a material change in the company's financial position or future viability? f. Identify any current or pending litigation or legal actions in which the Respondent is involved that has a significant effect on its ability to provide products and services through any contract resulting from this solicitation. Respondent will be required to supplement this information if additional litigation arises during the term of the contract 38 MnSCU RFP Content Authoring Tool, October 2015 J. Possible Mergers or Purchases Provide the following: 1. Describe any mergers or purchases of other companies that are currently in negotiations 2. Is the company in negotiations or actively seeking acquisition by another company? K. Marketing Strategy Provide the following: 1. Describe the software products and services strategy, including markets served. The Minnesota State Colleges and Universities System is particularly interested in knowing if products are designed for higher education, technical education, K-12, or corporate training market. How do the proposed software/services fit with the project goals and objectives? Identify if there is a specific unit dedicated to support the higher education market 2. Detail all marketing efforts to license-holder email addresses. Are products other than the proposed solution being marketed to license holders? 3. Does the company sell license-holder email addresses to other business or companies? 4. Define the company’s marketing objectives and potential uses of data if cookies are enabled to track users L. Proof of FERPA 1. Provide a statement of compliance to FERPA legislation (or any other legislation that requires confidentiality (e.g. HIPAA) that ensures the ability to limit the release of information for FERPA purposes Compliance M. Sample License Agreement N. Customer References Review 1. Although a MnSCU contract with the terms and conditions is required, Respondent must include, for reference, a sample copy of a typical license agreement and service level agreement used to formalize the Respondent’s legal relationship with an institution of higher education or other public entity. Variances between this sample and conditions required by MnSCU do not constitute notification that the Respondent is taking exception to a term or condition. Respondent must clearly list any exceptions taken in the submitted proposal. MnSCU reserves the right to reject a proposal on these grounds Provide the following: 1. References from the three largest companies/educational institutions for which the proposed solution has been implemented. At least one should include multiuniversity environments. Respondents must complete the Customer Reference Form (Appendix H) 2. Additionally, provide: a. List average length of contract for new institutional or system-level customers (i.e., not individual faculty licenses) over the last three years b. Describe the type of customer support typically provided during and after installation for large institution or system-level clients 39 MnSCU RFP Content Authoring Tool, October 2015 O. Strategic Partnerships P. Organizational Collaborations Q. Competitive Advantage 1. List and describe any strategic partnerships or alliances with other technology or educational entities 1. Detail collaborations with other vendors on APIs, plug-ins, integrations, etc. 2. Does your organization have a client advisory board? If so, is invitation to that body included in this proposal? Provide information on the client advisory board 3. Does your organization host a user conference? If so, what is the presentation format for the conference? How often do you host such conferences? 1. What are the qualifications that distinguish your organization/company from your competitors? 2. What aspects, features, functions, or product offerings distinguish the proposed solution from competitor products? Highlight a maximum of four items By signing this statement, you certify the information provided in the Vendor Qualification, Appendix I (and any attachments) is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company: Authorized Signature: Printed Name: Title: Date: Telephone number: 40 MnSCU RFP Content Authoring Tool, October 2015 Appendix J – GENERAL SELECTION CRITERIA A copy of this Appendix in Microsoft Word version can be found at: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. The proposed solution/vendor must meet the requirements of the General Selection Criteria listed below or the proposal may be rejected. Complete this form and submit with proposal. Requirement Mark a Yes Describe or No for each item below 1. Proposed solution is for a Cloud-hosted solution 2. Vendor of proposed solution must be a publisher or authorized reseller 3. All data associated with the proposed solution must reside in the United States 4. Vendor of proposed solution must have a commercially available product with sales for a minimum of two years 5. Vendor of proposed solution has a minimum of three years’ experience as a Cloud Service Provider 6. Vendor of proposed solution has a minimum of two years’ experience with large institutions and systems, such as consortia, of higher education 7. Vendor of proposed solution has a minimum of two years’ experience in instructional design for higher education 8. Proposed solution is compatible with multiple platforms (Mac, Windows, Linux, other) and multiple browsers 41 MnSCU RFP Content Authoring Tool, October 2015 9. Proposed solution supports mobile delivery on multiple platforms (iOS, Android, other) 10. Proposed solution provides tool(s) for the creation and packaging of SCORM-compliant elearning content that can be incorporated into webbased courses and course delivery to end users 11. Proposed solution can demonstrate the ability to integrate with MnSCU’s instance of D2L Brightspace (on-premise hosting by MnSCU) as well as other learning management systems. This includes seamless content interchange/exchange between the solution and LMSs and adheres to LTI 1.2 global standards 12. Proposed solution permits the sharing and reuse of developed instructional activities or objects 13. Proposed solution permits the repurposing of digitized elements or learning objects from an existing course for use in a new course 14. Proposed solution provides user friendly access across user skill levels from novice to expert 15. Proposed solution complies with current national and international accessibility specifications and standards, including ADA Section 508 and W3C Web Accessibility Initiative 42 MnSCU RFP Content Authoring Tool, October 2015 16. Vendor of proposed solution agrees that respondent does not have any claim to intellectual property ownership of the content that resides in the cloud services or databases via the use of the proposed solution 17. Proposed solution complies with privacy standards regulated by FERPA, MGDPA and other entities detailed in the technical requirements (Appendix L) 18. Proposed solution provides for the measurement of license usage and growth 19. Proposed solution delivers a stable and robust system By signing this statement, you certify the information provided in the General Selection Criteria, Appendix J (and any attachments) is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company: Authorized Signature: Printed Name: Title: Date: Telephone number: 43 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX K. FUNCTIONAL REQUIREMENTS A copy of this Appendix in Microsoft Word version can be found at: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. Instructions: Write all responses directly in the table below, after the last question or statement for each section. Do not use attachments unless they augment the answer or do not lend themselves well to copying and pasting into the table. Proposals which do not follow these instructions may be rejected. Use additional blank pages as needed, but identify Category by letter and to which number the response applies. 1) General Product Functionality Address the following: 1. Describe the solution’s capability to produce high quality engaging, reusable content for learning experiences 2. List and describe the various interactions (e.g., drag and drop, flash cards, timelines, etc.) available to create by the proposed solution. In your answer, address both pre-built activities and ability to customize or create new ones 3. Are the learning activities designed as individual lessons or course activities or designed to be used as an entire or whole course? 4. Describe how solution has been developed for higher education learning and how solution has been used in higher education courses 2) Content Creation General Address the following: 1. Describe the process for creating content for each of the interactions or activities within the solution 2. Describe the available themes, templates, and layouts 3. Describe the process for incorporating external material 4. How are links to other resources/external material handled? Through LTI, hyperlinks, embed code, or other means? 5. List all file types that can be used in creating content (video, audio, music, images) 6. Does the proposed solution include the availability of wizards for content creation? 7. Does the proposed solution include in-software help for content creation? 8. Does the proposed solution allow for the inclusion of a Table of Contents? 3) Content Creation Importing Address the following: 1. List all file types that can be imported into the proposed solution 2. Describe the process for importing all file types 3. List and describe any restrictions on importing files or file types. Are any file types not permitted to be imported or used within the proposed solution? 44 MnSCU RFP Content Authoring Tool, October 2015 4) Content Creation – Integrations and Open Standards (3rd party products) Address the following: 5) Content Creation – SCORM Address the following: 1. Does the proposed solution have the ability to import, maintain, and export data to integrate and interact with other data systems, such as student, program, department, and college level databases? 2. Does the proposed solution have the ability to import, maintain, and export data to integrate and interact with college SIS systems and/or system-level data warehouses 3. Propose and provide evidence of the solution’s ability to integrate with other programs and platforms. 4. List the proposed solution’s standards for integrating with other systems. Include the degree of support offered for each of the standards followed/supported 5. Please list current integrations with third party products. Describe the integration process for each 6. What product integrations are being planned for the next 2-3 years? 7. Describe the data privacy and information security measures in place for integrations 1. Describe whether the proposed solution will permit the repurposing and importing of digitized elements or learning objects from an existing course for use in a new course 2. List all open standards proposed solution supports which enable interoperability between the proposed solution and other platforms or software, such as LMSs 3. Does proposed solution support the Common Cartridge standards? 4. Does proposed solution support SCORM standards and specifications? 5. Describe the process for faculty to utilize the SCORM features built in the proposed solution. This would include being able to use, reuse, transport or share learning objects 6. Describe how a faculty member would import an already created SCORM compliant object 7. Describe how a faculty member would create a SCORM object natively in the proposed solution if not already addressed in #2 above 8. Describe whether the proposed solution works as a SCORM authoring tool, as a host for importing objects from third party SCORM tools, or both. If the second, which third party tools are known to work with and/or be certified to work with the proposed solution? 9. Differentiate how SCORM content is imported into the proposed solution compared to importing other content 10. Describe the tools that are available to users and content developers of the proposed solution when creating/importing SCORM content 11. How is SCORM content updated and how are new versions deployed? 12. How does data reported via SCORM feed into the rest of the proposed solution? 13. What versions of SCORM does proposed solution support? 14. Is proposed solution SCORM-certified by ADL? If not, provide test logs 15. What reports are available to extract SCORM data? 16. Describe whether the proposed solution requires Java applets or other plugins to be available in the browser 45 MnSCU RFP Content Authoring Tool, October 2015 6) Content Creation– Activities with no assessment component Address the following: 1. Describe in detail the features and functions of all non-assessment activities included in the proposed solution 2. Describe process for designing and publishing non-assessment activities for the faculty member 3. Describe what the student encounters with non-assessment activities and how each element provides for interactive learning 4. Describe the proposed solution’s distinctive competency for student learning or student use? 46 MnSCU RFP Content Authoring Tool, October 2015 7) Content Creation – Activities with assessment component Address the following: 1. Describe in detail the features and functions of all assessment activities 2. The following items pertain to types of assessment questions – address whether the proposed solution contains the ability to: a. Use and/or create mathematical formats/equations b. Save the default settings for the quizzes in the application c. Add images, audio files, and video files d. Link to other software and Cloud applications such as YouTube e. A spell check function f. Create quizzes which do not require Adobe Flash 3. The following items pertain to quiz settings –address the following regarding the proposed solution: a. Its ability to assign question point values. Describe process for this function b. Its ability to randomize responses within a question. Describe process for this function c. Its ability to randomize question sets. Describe process for this function d. All quiz properties native to the application which can be created (e.g., name, grading or grade items quiz is tied to, comment field, adding notifications, disabling pager, etc.) e. Its ability to set quiz restrictions, such as date and time. Describe process for this function f. How quiz attempt settings are created g. Whether overall calculation of the quiz score can be tied to different student attempts in taking the quiz h. The various settings that control what the student is able to see after submitting a quiz (e.g., questions with correct responses, questions with student’s responses only, answer feedback, etc.) i. Its ability to set question layout and quiz-taker navigation (e.g., number of questions on a page, ability to move between pages or to move backwards). Describe process for this function j. How the above settings are different or similar to those contained in D2L Brightspace, Moodle and other LMSs? k. Whether the functions in a-j above are tied to integration with or an interfacing function with an LMS in order to work. If yes, discuss which and how the integration is achieved l. Whether any of the above settings are dependent on working with the LMS and how often the company checks for LMS updates 4. Describe the options for how users create quizzes - online, offline, or either. If offline, which operating systems are supported? 5. What distinguishes Quizzes/Exams of the proposed solution from other competitors? 47 MnSCU RFP Content Authoring Tool, October 2015 8) Assessment and Scoring of Results Test Scores and Results 1. How soon after completion of tests are scores available to students? To faculty? 2. Describe whether and how assessment results can be integrated with gradebooks in LMSs. List all LMSs with which the proposed solution is already integrated 3. Has the proposed solution worked with on-premise D2L Brightspace clients, that vendor is aware? If yes, is vendor able to prove that the integration with the D2L Brightspace gradebook works in on-premise environments? 9) Content Creation – Collaborative Authoring Address the following: 10) Content Creation Gamification Address the following: 1. Describe the process for two or more authors to collaborate on the creation or design of learning activities within the proposed solution 2. Describe the permissions and/or permissions by role permitted within the proposed solution regarding who has access to working on or modifying learning activities 3. Does the proposed solution offer or permit use of Creative Commons licenses for collaboration of learning activities? Describe the process (e.g., ability to add Creative Commons attributions) 4. Are there any digital rights management tools in the proposed solution? If yes, how are they set up to allow faculty to offer an end-user license, especially easy-to-use tools for assigning Creative Commons licensing? 1. Describe whether the proposed solution includes elements of gamification such as digital badging, points, levels, rewards, certificates, competition, social interaction, challenges, leaderboards, collecting and trading, or quests 2. Describe process for implementing gamification aspects of proposed solution 3. Describe whether and how gamification results can be integrated with LMSs in general including LMS gradebooks. List all LMSs with which the proposed solution is already integrated 4. Has the proposed solution worked with on-premise D2L Brightspace clients, that vendor is aware? If yes, is vendor able to prove that the integration with the D2L Brightspace works in on-premise environments? 5. Describe the process for incorporating external material in the gamification elements 6. How do the gamification elements of the proposed solution enhance student learning? 7. How does proposed solution meet FERPA requirements and protect the privacy of students' personally identifiable information? 48 MnSCU RFP Content Authoring Tool, October 2015 11) Content Creation – Audio and Video Recording Address the following: 1. Does the proposed solution include audio and video recording capabilities? What about screen recording capabilities? Describe all functionality available 2. List any distinctive features the proposed solution has over the competition 3. List all sources from where video or audio can be captured (e.g., webcam, computer microphone, network IP camera or video input device 4. List all file types that can be embedded or included in the recording (e.g., MP3, MP4) 5. Describe all available output formats 6. Describe proposed solution’s editing capabilities? 12) Learning Object Repository (LOR) Address the following: 1. Does the proposed solution include a learning object repository? 2. Describe how the LOR works in conjunction with the proposed solution 3. How are learning objects created within the general proposed solution the same as or different from objects created within the LOR? 4. If there are any costs associated with LOR, please address in the Cost Proposal (Appendix O) 5. If yes, how is the proposed solution’s LOR structured and maintained? By department, college, campus, system, and/or other? 6. Is the LOR part of the proposed solution’s cloud services (i.e., reside on premise with respondent) or elsewhere? If elsewhere, specify 7. List all file types that supported in the LOR 8. Can faculty modify shared objects in the LOR? 9. Describe the process for publishing objects to the LOR 10. Describe the process for tagging and adding of metadata. 11. What standards are used for tagging and adding of metadata? 12. Does the proposed solution support the IEEE standard for learning object metadata (LOM)? 13. Describe the flexibility of the solution’s metadata schema for additional fields/descriptors—such as whether there is an option to include controlled vocabulary indexing terms (e.g., instructional disciplines, other descriptions—such as VRA Core or Darwin Core) 14. Address any intellectual property considerations of the LOR in the context of Section 25. 15. Does the LOR offer or permit use of Creative Commons licenses for publishing and sharing? 16. Are there any digital rights management tools in the LOR? If yes, describe 17. To how many LMS courses can learning objects be published (e.g., a single course, multiple courses)? 49 MnSCU RFP Content Authoring Tool, October 2015 13) Design and Learning Customization Address the following: 1. Describe how the proposed solution allows the instructor or content designer to customize learning content and/or its design. Include in your answer a description of the graphical design options for customization. 2. Does the proposed solution allow for the use of Cascade Style Sheets (CSS)? If yes, does it meet the W3C CSS specification? 3. Does the proposed solution allow for branching activities, forms of adaptive learning or differentiated instruction, or scenario-based learning? If yes, describe in detail all that pertain 4. Does the proposed solution offer linear and non-linear design? If yes, describe the process and provide an example 14) Publishing Address the following: 1. Describe the various ways content created in the proposed solution can be printed, published, and/or administered (e.g., into an LMS, as interactive HTML or JavaScript, print, LTI, webpage, HTML5, eBooks?) 2. Is there an activity/interaction preview function? 3. Can a quiz be printed showing the correct answers? 4. Can the answer key be printed as a separate document? 5. In what formats can quizzes be saved? 6. To how many LMS courses can learning activities be published (e.g., a single course, multiple courses)? 7. Does proposed solution provide the ability to output learning activities or objects to an MP4 or similar format? If yes, at what level definition -high definition, standard definition, or both? 15) Integration with LMS Address the following: 1. Describe all standards employed for integrating with LMS systems (e.g., ADL/SCORM, LTI Services (imsglobal.org), IMS QTI, etc. 2. With which LMSs does the proposed solution integrate or interface? 3. Describe the process(es) used to integrate with each LMS 4. Does the proposed solution integrate with D2L Brightspace? If yes, a. How is content imported? b. How does it integrate with the gradebook? c. What’s the process for integration with on-premise clients? d. What’s the process for integration with cloud-hosted clients? 5. Has the proposed solution worked with on premise D2L Brightspace clients, that vendor is aware? If yes, is vendor able to prove that the integration with D2L Brightspace works in on-premise environments? 6. If yes, provide reference of on-premise client whom MnSCU may contact? 7. If the proposed solution does not currently integrate or interface with any LMS, what integration efforts are needed? 8. What security is in place during the process of moving files back and forth between the application and the LMS? 50 MnSCU RFP Content Authoring Tool, October 2015 16) Reporting Function and Analytics Address the following: 1. Explain vendor’s strategy for collecting, analyzing, reporting, exporting and sharing data. 2. Can individual data be aggregated on a bigger scale (e.g., departmental, school or campus level)? 3. Describe whether and how proposed solution provides ability to measure and track learning outcomes 17) Internet Browser Access and System Requirements Address the following: 1. Does the proposed solution include an alternative/complimentary offline/desktop version that syncs with the Cloud once the user is on-line? 2. Which browsers are supported by the solution? 3. Describe whether solution will support new versions of browsers and within how many days after version availability 4. What are the system requirements for: a. Cloud or web-based product solutions? b. Any alternative/complimentary off-line/desktop versions as referred to in #1 above 5. Specify all platforms which are compatible with the proposed solution (Mac, Windows, Linux, other) 6. Does the solution require Java applets or other plug-ins be available in the browser? 18) Foreign Languages 1. What languages are available with the proposed solution? 2. What steps and permissions are required to install languages and make them available to the users? 3. Can content be created and accessed through different languages? If so, are languages released at the same time that English language new releases are available? 4. When content is changed to a foreign language, how does it affect the user interface (e.g., left-to-right directionality)? 5. Will the solution function with non-English keyboards? If yes, document and describe 6. If there are any costs associated with language conversion, please address in the Cost Proposal (Appendix O) 19) Mobile Applications Address the following: 1. Which mobile devices does the proposed solution support? 2. Which mobile platforms does the proposed solution support? 3. Has the vendor designed an interface specifically for the devices or platforms listed in numbers 1 and 2 above? Which ones? 4. What functionality is included in the mobile application of the proposed solution? If developed differently for different devices or platforms, list separately 5. What functionality is currently under development for mobile use of the proposed solution and when will it become available? 51 MnSCU RFP Content Authoring Tool, October 2015 6. How does the proposed solution support delivery of multimedia and streaming video to mobile devices utilizing appropriate bandwidth and screen resolutions? 20) Social Media Interaction with 1. Does the proposed solution have interaction and integration with social media technologies? If yes, list and describe all and provide an example 2. Describe all elements of social media technologies that require users (faculty and students) to permit access (i.e., Facebook friends) 21) Usability and Ease of Use Address the following: 1. How does the Respondent test the ease of use of the proposed solution for faculty? For students? 2. Provide user (faculty and student) testing reports 3. Describe the various forms of help and user guides that are available 4. Describe whether wizards are available and if yes, describe what forms (e.g., where and how they can be used) 5. What objective qualities make the proposed solution’s interface intuitive for faculty, students, and system administrators? 6. How is the proposed solution designed for skillsets in higher education? 22) Accessibility Standards and ADA Compliance Address the following: 1. Provide the Vendor’s statement of compliance to Section 508 and the American Disabilities Act (ADA). 2. Submit Appendices M and N, the Voluntary Product Accessibility Template (VPAT) statements for this solution. 3. How does the proposed solution address Web accessibility issues including a statement of the current level of compliance with the W3C Web Accessibility Initiative (WAI) and Section 508, and/or future plans to achieve compliance? 4. Do all users with or without disabilities have equally effective access, quality, timeliness, and availability to all functions and aspects of your product? 5. Are support materials (documentation, online help, video tutorials, etc.) accessible with equally effective access, quality, timeliness, and availabilityare they able to be enlarged, are they closed-captioned, and will screen readers or screen navigation software work with these materials? 6. What tests and tools have been applied to ensure accessibility compliancy? 7. Will the solution support items/tasks that can accommodate u s e r s ( f a c u l t y a n d students) with disabilities (e.g. items/tasks including Sign Language, refreshable Braille, text-to-speech tags, text magnifying software, and speech-to- text tags)? Braille support must include contracted, uncontracted, and Nemeth Braille. If yes, document and describe. 8. Does the solution allow for non-mobility users using, for example, Dragon™ software to navigate? 9. Describe the solution’s accommodations for u s e r s ( f a c u l t y a n d students) with disabilities. Describe how solution addresses different types of disabilities. 52 MnSCU RFP Content Authoring Tool, October 2015 10. Describe assistive technologies that have been tested and how they can be used with the proposed solution 11. Does the company test assistive technologies with product updates? What are the results of all tests? 12. Does the company respond with timely updates to the product when accessibility issues arise? 13. Can a disabled person use the company website to learn how to navigate through the proposed solution with accessibility tools? 14. Are mathematics symbols compatible with screen readers? 15. Does the solution provide a quality built-in screen reader? 16. What other modalities are available (e.g. Braille, paper/pencil, audio)? If available, how often do you refresh the items founds in these alternate formats? 17. Do you do testing with users with disabilities? If so, can you explain the process and identify, roughly, the range of disabilities and access technologies used? Provide user testing reports. 18. What experience do developers on your team have coding for accessibility? 19. Does your company have a road map for accessibility going forward? If so, describe it over the next two years. Outline goals and milestones 20. Have you tested and/or developed your mobile apps (especially iOS) with accessibility in mind? 23) New Releases, Upgrades, and Patches Address the following: 1. Describe the frequency schedule for release of major and minor upgrades 2. Describe average downtimes for upgrades, both major and minor 3. Does vendor offer flexibility of upgrades to coincide with client’s off-peak times? 4. What is the availability and release timeframe of upgrade documentation, including known issues and release notes? 5. What is the procedure for client notification of releases, patches and upgrades, both major and minor? 6. Describe vendor’s rollback procedures during upgrades 7. Provide vendor’s roadmap for product development for the next 2-3 years. 8. What is the availability to clients of beta versions of releases for quality assurance testing? 9. If there are any costs associated with upgrades please address in the Cost Proposal (Appendix O) 24) Feature Requests Address the following: 1. What is the process for users to request feature enhancements? 2. How are feature enhancement requests addressed? 3. Are users notified of a timeline for proposed feature enhancements? 4. Are feature enhancements created for other clients available and /or transferrable to MnSCU? If there are any costs associated with feature request, please address in the Cost Proposal (Appendix O) 5. What is the prioritization process for feature enhancements? 6. How is user group input used for product development? 53 MnSCU RFP Content Authoring Tool, October 2015 25) Intellectual Property Address the following: 1. Does the proposed solution meet the requirements of MnSCU policies 3.26 and 3.27 (link to them or repeat them) and protects Intellectual Property Rights? See http://www.copyright.mnscu.edu/index.html 2. Include an acknowledgement in your response that Respondent does not have any claim to intellectual property ownership of the content that resides in courses, Cloud-hosted or institutional databases via the use of the proposed solution 3. Are there any digital rights management tools in the proposed solution? If yes, how are they set up to allow faculty to offer an end-user license, especially easy-to-use tools for assigning Creative Commons licensing? (If already answered in Section 9, Question 4, vendor can copy answer here) 26) Test Site Address the following: 1. Is the vendor willing to make available a free test site for 6 users as part of the RFP selection process? 2. If yes, describe location of test site, length of the trial period, and all functionality available during trial period 3. Will the test instance be available on multiple platforms including mobile platforms? Which ones? 27) Training Services Address the following: 1. Describe in detail the Respondent’s services for training of users, including: a. Types of training (onsite, webinar, video tutorials, etc.) b. Implementation plan for a “train- the-trainer” model for consortia system clients c. Any user groups or user communities for proposed solution. Provide information (i.e., URL) and access (i.e., login requirements) for all available user groups/communities 2. Describe availability of user guides and other user help 28) Help Desk Services / Technical Support Address the following: 1. Describe in detail the availability and cost of Respondent’s ongoing technical and user support capability. Address the cost in the Cost Proposal (Appendix O). In your answer please include: a. Who provides the support? The Respondent or a third party? b. Describe all levels of support c. List hours of support including extended hours of support d. Describe all avenues of support (live chat, ticket, FAQ, and knowledge base, etc.) e. Describe ticketing solution (how it works, what system is used) f. Describe process and procedures for escalation g. Would Respondent supply a dedicated support manager for the MnSCU system? If yes, under what circumstances or criteria? h. Provide in detail Respondent’s service level metrics (i.e., response time, resolution time). i. Describe all Help documentation available 54 MnSCU RFP Content Authoring Tool, October 2015 Is there help documentation for version upgrades and when they become available relative to version release? k. Does Respondent track and measure customer satisfaction? If yes, describe process for doing so l. List all products within the solution that are supported m. List any web sites used for support j. 29) Performance Reliability and Stability Address the following: 1. What metrics are used for performance and reliability of the proposed solution (software and hosting services)? 2. What issues (software and hosting services) have been encountered in the last 12 months and how have they been resolved? 3. How are system failover and redundancy handled? By signing this statement, you certify the information provided in the Functional Requirements, Appendix K (and any attachments) is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company:_ Authorized Signature:_ Printed Name: Date: Title:_ Telephone number:_ 55 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX L. TECHNICAL REQUIREMENTS The Vendor Response Document for the Technical Requirements must be completed and is available in a separate Microsoft Excel document located on the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. Instructions for completing this worksheet are available within the document. If the format restrictions make it impossible for you to answer a question appropriately, please submit your inquiries as instructed in Section III, RFP Inquiries. Submitted questions and the responses will be posted at the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%20Tool %20RFP%202015.html. We realize there is redundancy in certain parts of the document. We used a series of process-discovery focus groups to arrive at these questions and some capabilities were important to more than one group of evaluators. Only responses made through this Vendor Response Document will be evaluated. APPENDIX M. VPAT WEB CONTENT ACCESSIBILITY GUIDELINES 2.0 LEVEL AA Completion of this form is mandatory. If you fail to complete this form, your RFP response may be rejected. It is strongly recommended Technical Staff who are trained in Accessibility complete this form. The comments portion must be filled in to further define how accessibility is or is not met. The quality of the comments impacts the reviewers’ understanding of the accessibility of your product/service. NOTE: MN only adopted the standards that are level A and level AA. This list includes level AAA standards, which are optional and highlighted in yellow. Comments are not required for level AAA. Comments must be provided even when you determine that the standard doesn’t apply to your product. Principle 1: Perceivable – information and user interface components must be presentable to users in ways they can perceive. Guideline 1.1 Text Alternatives: Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language. Item Description Supports?/ Supporting Features Comments 56 MnSCU RFP Content Authoring Tool, October 2015 1.1.1 1.1.1 Non-Text Content: All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below (Level A). Controls, Input: If non-text content is a control or accepts user input, then it has a name that describes its purpose. (Refer to Guideline 4.1 for additional requirements for controls and content that accepts user input.) Time-Based Media: If non-text content is time-based media, then text alternatives at least provide descriptive identification of the non-text content. (Refer to Guideline 1.2 for the additional requirements for media.) Test: If non-text content is a test or exercise that would be invalid if presented in text, then text alternatives at least provide descriptive identification of the non-text content. Sensory: If non-text content is primarily intended to create a specific sensory experience, then text alternatives at least provide descriptive identification of the non-text content. CAPTCHA: If the purpose of non-text content is to confirm that content is being accessed by a person rather than a computer, then text alternatives that identify and describe the purpose of the non-text content are provided, and alternative forms of CAPTCHA using output modes for different types of sensory perception are provided to accommodate different disabilities. Decorative, Formatting, Invisible: If non-text content is pure decoration, is used only for visual formatting, or is not presented to users, then it is implemented in a way that it can be ignored by assistive technology. Guideline 1.2 Time-based Media: Provide alternatives for time-based media. Item Description 1.2.1 Audio-Only and Video-Only (Prerecorded): For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such (Level A): Prerecorded Audio-Only: An alternative for time-based media is provided that presents equivalent information for prerecorded audio-only content. Prerecorded Video-Only: Either an alternative for time-based media or an audio track is provided that presents equivalent information for prerecorded video-only content. Captions (Prerecorded): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. (Level A) Audio Description or Media Alternative (Prerecorded): An alternative for timebased media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such. (Level A) Captions (Live): Captions are provided for all live audio content in synchronized media. (Level AA) Audio D e s c r i p t i o n ( Prerecorded): Audio d e s c r i p t i o n i s p r o v i d e d f o r a l l prerecorded video content in synchronized media. (LevelLanguage AA) Sign (Prerecorded): Sign language interpretation is provided for all prerecorded audio content in synchronized media. (Level AAA) 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 Supports?/ Supporting Features Comments 57 MnSCU RFP Content Authoring Tool, October 2015 Extended Audio Description (Prerecorded): Where pauses in foreground audio are insufficient to allow audio descriptions to convey the sense of the video, extended audio description is provided for all prerecorded video content in synchronized media. (Level AAA) 1.2.8 Media Alternative (Prerecorded): An alternative for time-based media is provided for all prerecorded synchronized media and for all prerecorded videoonly media. (Level AAA) 1.2.9 Audio-Only (Live): An alternative for time-based media that p r e s e n t s equivalent information for live audio-only content is provided. AAA) Guideline (Level 1.3 Adaptable: Create content that can be presented in different ways (for example simpler layout) 1.2.7 without losing information or structure. Item Description 1.3.1 Info and Relationships: Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. (Level A) Meaningful Sequence: When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined. (Level A) Sensory Characteristics: Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound. (Level A) 1.3.2 1.3.3 Supports?/ Supporting Features Comments Guideline 1.4 Distinguishable: Make it easier for users to see and hear content including separating foreground from background. Item Description 1.4.1 Use of Color: Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (Level A) Audio Control: If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level. (Level A) Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: (Level AA) Large Text: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1; Incidental: Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement. Logotypes: Text that is part of a logo or brand name has no minimum contrast requirement. Resize text: Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality. (Level AA) 1.4.2 1.4.3 1.4.4 Supports?/ Supporting Features Comments 58 MnSCU RFP Content Authoring Tool, October 2015 1.4.5 1.4.6 1.4.7 1.4.8 1.4.9 Images of Text: If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text except for the following: (Level AA) Customizable: The image of text can be visually customized to the user's requirements; Essential: A particular presentation of text is essential to the information being conveyed. Contrast (Enhanced): The visual presentation of text and images of text has a contrast ratio of at least 7:1, except for the following: (Level AAA) Large Text: Large-scale text and images of large-scale text have a contrast ratio of at least 4.5:1; Incidental: Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement. Logotypes: Text that is part of a logo or brand name has no minimum contrast requirement. Low or No Background Audio: For prerecorded audio-only content that (1) contains primarily speech in the foreground, (2) is not an audio CAPTCHA or audio logo, and (3) is not vocalization intended to be primarily musical expression such as singing or rapping, at least one of the following is true: (Level AAA) No Background: The audio does not contain background sounds. Turn Off: The background sounds can be turned off. 20 dB: The background sounds are at least 20 decibels lower than the foreground speech content, with the exception of occasional sounds that last for only one or two seconds. Visual Presentation: For the visual presentation of blocks of text, a mechanism is available to achieve the following: (Level AAA) Foreground and background colors can be selected by the user. Width is no more than 80 characters or glyphs (40 if CJK). Text is not justified (aligned to both the left and the right margins). Line spacing (leading) is at least space-and-a-half within paragraphs, and paragraph spacing is at least 1.5 times larger than the line spacing. Text can be resized without assistive technology up to 200 percent in a way that does not require the user to scroll horizontally to read a line of text on a full-screen window. Images of Text (No Exception): Images of text are only used for pure decoration or where a particular presentation of text is essential to the information being conveyed. (Level AAA) Principle 2: Operable - User interface components and navigation must be operable. Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard. Item Description 2.1.1 Keyboard: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints. (Level A) Supports?/ Supporting Features Comments 59 MnSCU RFP Content Authoring Tool, October 2015 2.1.2 2.1.3 No Keyboard Trap: If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away. (Level A) Keyboard (No Exception): All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes. (Level AAA) Guideline 2.2 Enough Time: Provide users enough time to read and use content. Item Description Supports?/ Supporting Features Comments Timing Adjustable: For each time limit that is set by the content, at least one of the following is true: (Level A) Turn off: The user is allowed to turn off the time limit before encountering it; or Adjust: The user is allowed to adjust the time limit before encountering it over a wide range that is at least ten times the length of the default setting; or Extend: The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times; or Real-time Exception: The time limit is a required part of a real-time event (for example, an auction), and no alternative to the time limit is possible; or Essential Exception: The time limit is essential and extending it would invalidate the activity; or 20 Hour Exception: The time limit is longer than 20 hours. 2.2.2 Pause, Stop, Hide: For moving, blinking, scrolling, or auto-updating information, all of the following are true: (Level A) Moving, blinking, scrolling: For any moving, blinking or scrolling information that (1) starts automatically, (2) lasts more than five seconds, and (3) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it unless the movement, blinking, or scrolling is part of an activity where it is essential; and Auto-updating: For any auto-updating information that (1) starts automatically and (2) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it or to control the frequency of the update unless the auto-updating is part of an activity where it is essential. 2.2.3 No Timing: Timing is not an essential part of the event or activity presented by the content, except for non-interactive synchronized media and real-time events. (Level AAA) 2.2.4 Interruptions: Interruptions can be postponed or suppressed by the user, except interruptions involving an emergency. (Level AAA) 2.2.5 Re-authenticating: When an authenticated session expires, the user can continue the activity without loss of data after re-authenticating. (Level GuidelineAAA) 2.3 Seizures: Do not design content in a way that is known to cause seizures. 2.2.1 60 MnSCU RFP Content Authoring Tool, October 2015 Item Description 2.3.1 Three Flashes or Below Threshold: Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds. (Level A) Three Flashes: Web pages do not contain anything that flashes more than three times in any one second period. (Level AAA) 2.3.2 Supports?/ Supporting Features Comments Guideline 2.4 Navigable: Provide ways to help users navigate, find content, and determine where they are. Item Description 2.4.1 Bypass Blocks: A mechanism is available to bypass blocks of content that are repeated on multiple Web pages. (Level A) Page Titled: Web pages have titles that describe topic or purpose. (Level A) Focus Order: If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. (Level A) Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. (Level A) Multiple Ways: More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process. (Level AA) Headings and Labels: Headings and labels describe topic or purpose. (Level AA) Focus Visible: Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. (Level AA) Location: Information about the user's location within a set of Web pages is available. (Level AAA) Link Purpose (Link Only): A mechanism is available to allow the purpose of each link to be identified from link text alone, except where the purpose of the link would be ambiguous to users in general. (Level AAA) Section Headings: Section headings are used to organize the content. (Level AAA) 2.4.2 2.4.3 2.4.4 2.4.5 2.4.6 2.4.7 2.4.8 2.4.9 2.4.10 Supports?/ Supporting Features Comments Principle 3: Understandable - Information and the operation of user interface must be understandable. Guideline 3.1 Readable: Make text content readable and understandable. Item Description 3.1.1 Language of Page: The default human language of each Web page can be programmatically determined. (Level A) Language of Parts: The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. (Level AA) 3.1.2 Supports?/ Supporting Features Comments 61 MnSCU RFP Content Authoring Tool, October 2015 3.1.3 3.1.4 3.1.5 3.1.6 Unusual Words: A mechanism is available for identifying specific definitions of words or phrases used in an unusual or restricted way, including idioms and jargon. (Level AAA) Abbreviations: A mechanism for identifying the expanded form or meaning of abbreviations is available. (Level AAA) Reading Level: When text requires reading ability more advanced than the lower secondary education level after removal of proper names and titles, supplemental content, or a version that does not require reading ability more advanced than the lower secondary education level, is available. (Level AAA) Pronunciation: A mechanism is available for identifying specific pronunciation of words where meaning of the words, in context, is ambiguous without knowing the pronunciation. (Level AAA) Guideline 3.2 Predictable: Make Web pages appear and operate in predictable ways. Item Description 3.2.1 On Focus: When any component receives focus, it does not initiate a change of context. (Level A) On Input: Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component. (Level A) Consistent Navigation: Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user. (Level AA) Consistent Identification: Components that have the same functionality within a set of Web pages are identified consistently. (Level AA) Change on Request: Changes of context are initiated only by user request or a mechanism is available to turn off such changes. (Level AAA) 3.2.2 3.2.3 3.2.4 3.2.5 Supports?/ Supporting Features Comments Supports?/ Supporting Features Comments Guideline 3.3 Input Assistance: Help users avoid and correct mistakes. Item Description 3.3.1 Error Identification: If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text. (Level A) Labels or Instructions: Labels or instructions are provided when content requires user input. (Level A) Error Suggestion: If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content. (Level AA) Error Prevention (Legal, Financial, Data): For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true: (Level AA) Reversible: Submissions are reversible. Checked: Data entered by the user is checked for input errors and the user is provided an opportunity to correct them. Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission. 3.3.2 3.3.3 3.3.4 62 MnSCU RFP Content Authoring Tool, October 2015 3.3.5 3.3.6 Help: Context-sensitive help is available. (Level AAA) Error Prevention (All): For Web pages that require the user to submit information, at least one of the following is true: (Level AAA) Reversible: Submissions are reversible. Checked: Data entered by the user is checked for input errors and the user is provided an opportunity to correct them. Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission. Principle 4: Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies. Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies. Supports?/ Supporting Features Item Description 4.1.1 Parsing: In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features. (Level A) Name, Role, Value: For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies. (Level A) 4.1.2 Comments By signing this statement, you certify the information provided in Appendix M is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company: Authorized Signature: Printed Name: Title: Date: Telephone number: 63 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX N. VPAT SECTION 508 OF THE REHABILITATION ACT It is strongly recommended Technical Staff who are trained in Accessibility complete this form. The comments portion must be filled in to further define how accessibility is or is not met. The quality of the comments impacts the reviewers’ understanding of the accessibility of your product/service. The comments portion must be filled in to further define how accessibility is or is not met. Apply Meets Stan Description Comments dar Yes/No Yes/No d Section 508: 1194.21 Software Applications and Operating Systems (a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. (b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. A well-defined on-screen indication of the current focus (c) shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. 64 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. (g) Applications shall not override user selected contrast and color selections and other individual display attributes. (h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. (i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. (k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. When electronic forms are used, the form shall allow (l) people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Section 508: 1194.22 Web-based Internet information and communications (a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). (b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. (c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. (d) Documents shall be organized so they are readable without requiring an associated style sheet. (f) 65 MnSCU RFP Content Authoring Tool, October 2015 Standard (e) (f) (g) (h) (i) (j) (k) (l) (m) (n) (o) (p) Description Apply? Yes/No Meets Yes/No Comments Redundant text links shall be provided for each active region of a server-side image map. Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Row and column headers shall be identified for data tables. Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Frames shall be titled with text that facilitates frame identification and navigation Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. A method shall be provided that permits users to skip repetitive navigation links. When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. 66 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Section 508: 1194.23 Telecommunications products Telecommunications products or systems which (a) provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Telecommunications products which include voice (b) communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Voice mail, auto-attendant, and interactive voice (c) response telecommunications systems shall be usable by TTY users with their TTYs. Voice mail, messaging, auto-attendant, and (d) interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Where provided, caller identification and similar (e) telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. For transmitted voice signals, telecommunications (f) products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. If the telecommunications product allows a user to (g) adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Where a telecommunications product delivers output (h) by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Interference to hearing technologies (including (i) hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. 67 MnSCU RFP Content Authoring Tool, October 2015 Standard (j) (k1) (k2) (k3) (k4) Description Apply? Yes/No Meets Yes/No Comments Products that transmit or conduct information or communication, shall pass through crossmanufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys. Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. 68 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Section 508: 1194.24 Video and Multi-media products All analog television displays 13 inches and larger, and (a) computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Television tuners, including tuner cards for use in (b) computers, shall be equipped with secondary audio program playback circuitry. All training and informational video and multimedia (c) productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. All training and informational video and multimedia (d) productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Display or presentation of alternate text presentation (e) or audio descriptions shall be user-selectable unless permanent. 69 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Section 508: 1194.25 Self-contained, Closed products Self-contained products shall be usable by people with (a) disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. When a timed response is required, the user shall be (b) alerted and given sufficient time to indicate more time is required. Where a product utilizes touchscreens or contact(c) sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4). When biometric forms of user identification or control (d) are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. When products provide auditory output, the audio (e) signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at any time. When products deliver voice output in a public area, (f) incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. (g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Products shall be designed to avoid causing the screen (i) to flicker with a frequency greater than 2 Hz and lower than 55 Hz. 70 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, nonportable, and intended to be used in one location and which have operable controls. (j2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. (j3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. (j4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. Section 508: 1194.26 Desktop and Portable Computers All mechanically operated controls and keys shall (a) comply with §1194.23 (k) (1) through (4). If a product utilizes touchscreens or touch-operated (b) controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4). When biometric forms of user identification or control (c) are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. (j1) 71 MnSCU RFP Content Authoring Tool, October 2015 Standard Description Apply? Yes/No Meets Yes/No Comments Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards Section 508: 1194.31 Functional Performance Criteria At least one mode of operation and information (a) retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. At least one mode of operation and information (b) retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. At least one mode of operation and information (c) retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided Where audio information is important for the use of a (d) product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. At least one mode of operation and information (e) retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. (d) 72 MnSCU RFP Content Authoring Tool, October 2015 Apply? Yes/N o Section 508: 1194.41 Information, Documentation, and Support Product support documentation provided to end(a) users shall be made available in alternate formats upon request, at no additional charge End-users shall have access to a description of the (b) accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Support services for products shall accommodate the (c) communication needs of end-users with disabilities. Standard Description Meets Yes/No Comments By signing this statement, you certify the information provided in Appendix N is accurate and that you are authorized to sign on behalf of the Respondent. Name of Company: Authorized Signature: Printed Name: Title: Date: Telephone number: 73 MnSCU RFP Content Authoring Tool, October 2015 APPENDIX O. COST PROPOSAL (FINANCIAL REQUIREMENTS) Instructions: Respondents are required to address all requirements in the order and sequence provided within each section. Cost Proposals must be submitted in a sealed envelope, separately from the General Proposal. For detailed instructions on how to submit the Cost Proposal, see Submission Requirements and Process. The Vendor Response Document for the Cost Proposal (Appendix O completed and is available in a Microsoft Word document located on the MnSCU Content Authoring Tool Web site: http://asa.mnscu.edu/educationalinnovation/RFP%20Documents%20and%20Files/Content%20Authoring%2 0Tool%20RFP%202015.html. The System Office on behalf of the MnSCU system is seeking to enter into an eighteen (18) month contract with one or more vendors with the option to renew for up to an additional six years. Pricing must be firm for the first four and a half (4.5) years. Vendor should include the annual price increase beyond the first four and a half (4.5) years. Respondent should address the following: 1. Detail available contract terms and options to renew 2. Describe options for multi-year discounts 3. Describe all pricing options available for proposed solution. Include in your descriptions: a. Tools and functionality included in the option b. License fees, annual charges, one-time special fees, start-up fees, branding fees, integration fees if implemented at the system level (solution is employed by all MnSCU institutions) c. License fees, annual charges, one-time special fees, start-up fees, integration fees if implemented by individually participating institutions d. License fees, annual charges, one-time special fees, start-up fees, branding fees, integration fees if implemented by individual users e. License fees, annual charges, one-time special fees, start-up fees, integration fees if implemented for students who might use the proposed solution as part of their academic requirements f. For questions above, describe if there are banding options (i.e., discounts for volume purchases) and if so on what basis (e.g., FTEs, FYEs, concurrent licensing, etc.) g. Describe maximum storage for pricing options for system level, institutions, and individuals and list costs associated with storage for all pricing options 4. List and describe costs for optional tools and functionality not included in a base package; specify tools and costs 5. List and describe any training and/or consulting costs associated with proposed solution 6. List and describe costs for customization required for proposed solution to integrate or interface with D2L Brightspace, Moodle, and other LMSs 7. List and describe costs associated with language conversion 8. List and describe the following related to vendor’s technical and user support and service: a. Describe levels of support and pricing for all levels b. Describe and note costs for dedicated MnSCU Institutional Administrator 74 MnSCU RFP Content Authoring Tool, October 2015 c. Describe and list costs for technical and user documentation d. Include Service Level Agreement(s) 9. List and describe costs associated with client requests for feature enhancement requests 10. List and describe costs for items which are part of the proposed solution that have not otherwise been specified above, but which are needed for successful installation, development, and operation of this service 75 MnSCU RFP Content Authoring Tool, October 2015 EXHIBIT P. PROFESSIONAL/ TECHNICAL SERVICES CONTRACT P.O. Number_________________ STATE OF MINNESOTA MINNESOTA STATE COLLEGES AND UNIVERSITIES SYSTEM OFFICE PROFESSIONAL/TECHNICAL SERVICES CONTRACT THIS CONTRACT, and amendments and supplements thereto, is between the State of Minnesota, acting through its Board of Trustees of the Minnesota State Colleges and Universities, on behalf of System Office (hereinafter MnSCU), and [INSERT CONTRACTOR’S LEGAL NAME AND FULL ADDRESS], an independent contractor, not an employee of the State of Minnesota (hereinafter CONTRACTOR). WHEREAS, MnSCU, pursuant to Minnesota Statutes Chapter 136F, is empowered to procure from time to time certain professional/technical services, and WHEREAS, MnSCU is in need of professional/technical services, and WHEREAS, the CONTRACTOR represents it is duly qualified and willing to perform the services set forth in this contract and WHEREAS, the CONTRACTOR represents that he / she is not a current state employee, and WHEREAS, the CONTRACTOR represents that he / she has not received an early separation incentive under Minnesota State Colleges and Universities Board Policy 4.11, Board Early Separation Incentive Program (BESI), during the one year post-separation period prior to the effective date of this contract. NOW, THEREFORE, it is agreed: 1. TERM OF CONTRACT. This contract is effective on [INSERT FULL DATE (e.g., January 29, 2013)] or upon the date the final required signature is obtained by MnSCU, whichever occurs later, and shall remain in effect until [INSERT FULL DATE (e.g., June 15, 2013)] or until all obligations set forth in this contract have been satisfactorily fulfilled, whichever occurs first. The CONTRACTOR understands that no work should begin under this contract until all required signatures have been obtained and the CONTRACTOR is notified to begin work by MnSCU’s authorized representative. 2. CONTRACTOR’S DUTIES. The CONTRACTOR will: Provide _____________________ to meet MnSCU requirements (detail TBD). 3. CONSIDERATION AND TERMS OF PAYMENT. a. Consideration for all services performed and goods or materials supplied by the CONTRACTOR pursuant to this contract shall be paid by MnSCU as follows: i. Compensation of TBD. 76 MnSCU RFP Content Authoring Tool, October 2015 ii. Reimbursement for travel and subsistence expenses actually and necessarily incurred by the CONTRACTOR in performance of this contract in an amount not to exceed TBD. IF NONE, INSERT “Zero Dollars ($0.00)] provided that CONTRACTOR shall be reimbursed for travel and subsistence expenses in the same manner and in no greater amount than provided in the current “Commissioner’s Plan” promulgated by the Commissioner of Employee Relations attached hereto. The CONTRACTOR shall not be reimbursed for travel and subsistence expenses incurred outside the State of Minnesota unless it has received prior written approval for such out-of-state travel from MnSCU’s authorized representative. iii. The total obligation of MnSCU for all compensation and reimbursement to the CONTRACTOR shall not exceed TBD. b. Terms of Payment. i. Payment shall be made by MnSCU promptly after the CONTRACTOR’S presentation of invoices for services performed and acceptance of such services by MnSCU’s authorized representative. All services provided by the CONTRACTOR pursuant to this contract shall be performed to the satisfaction of MnSCU, as determined at the sole discretion of its authorized representative, and in accordance with all applicable federal, state and local laws, ordinances, rules and regulations. The CONTRACTOR shall not receive payment for work found by MnSCU to be unsatisfactory or performed in violation of any applicable federal, state or local law, ordinance, rule or regulation. Invoices shall be presented by CONTRACTOR according to the following schedule: ii. Payments are to be made from federal funds obtained by MnSCU through Title ______ of the ________________ Act of ____________________ (Public law and amendments thereto). If at any time such funds become unavailable, this contract shall be terminated immediately upon written notice of such fact by MnSCU to the CONTRACTOR. In the event of such termination, CONTRACTOR shall be entitled to payment, determined on a pro rata basis, for services satisfactorily performed. iii. Nonresident Aliens. Pursuant to 26 U.S.C. §1441, MnSCU is required to withhold certain federal income taxes on the gross compensation paid to nonresident aliens, as defined by Internal Revenue Code §7701(b). MnSCU will withhold all required taxes unless and until CONTRACTOR submits documentation required by the Internal Revenue Service indicating that CONTRACTOR is a resident of a country with tax treaty benefits. MnSCU makes no representations regarding whether or to what extent tax treaty benefits are available to CONTRACTOR. To the extent that MnSCU does not withhold these taxes for any reason, CONTRACTOR agrees to indemnify and hold MnSCU harmless for any taxes owed and any interest or penalties assessed. iv. Entertainers. Pursuant to Minnesota Statutes 290.9201, MnSCU is required to withhold a two percent (2%) tax on the gross compensation, including reimbursable expenses, paid to nonMinnesota entertainers for any performance in Minnesota. 4. AUTHORIZED REPRESENTATIVES. All official notifications, including but not limited to, cancellation of this contract must be sent to the other party’s authorized representative. a. MnSCU’s authorized representative for the purpose of administration of this contract is: Name: Address: Telephone: E-Mail: Fax: Such representative shall have final authority for acceptance of the CONTRACTOR’S services and, if 77 MnSCU RFP Content Authoring Tool, October 2015 such services are accepted as satisfactory, shall so certify on each invoice presented pursuant to Clause 3, paragraph b. b. The CONTRACTOR’S authorized representative for the purpose of administration of this contract is: Name: Address: Telephone: E-Mail: Fax: 5. CANCELLATION AND TERMINATION. a. This contract may be canceled by MnSCU at any time, with or without cause, upon thirty (30) days written notice to the CONTRACTOR. In the event of such a cancellation, the CONTRACTOR shall be entitled to payment, determined on a pro rata basis, for work or services satisfactorily performed. b. Termination for Insufficient Funding. MnSCU may immediately terminate this contract if it does not obtain funding from the Minnesota Legislature or other funding source, or if funding cannot be continued at a level sufficient to allow for the payment of the services covered here. Termination must be by written or fax notice to the CONTRACTOR within a reasonable time of MnSCU receiving notice that sufficient funding is not available. MnSCU is not obligated to pay for any services that are provided after notice and effective date of termination. However, the CONTRACTOR will be entitled to payment, determined on a pro rata basis, for work or services satisfactorily performed to the extent that funds are available. MnSCU will not be assessed any penalty if the contract is terminated because of the decision of the Minnesota Legislature or other funding source not to appropriate funds. 6. ASSIGNMENT. The CONTRACTOR shall neither assign nor transfer any rights or obligations under this contract without the prior written consent of MnSCU. 7. LIABILITY. The CONTRACTOR shall indemnify, save, and hold MnSCU, its representatives and employees harmless from any and all claims or causes of action, including all attorney’s fees incurred by MnSCU, arising from the performance of this contract by the CONTRACTOR or CONTRACTOR’S agents or employees. This clause shall not be construed to bar any legal remedies the CONTRACTOR may have for MnSCU’s failure to fulfill its obligations pursuant to this contract. 8. WORKERS’ COMPENSATION. The CONTRACTOR certifies it is in compliance with Minnesota Statutes §176.181, subd. 2 pertaining to workers’ compensation insurance coverage. The CONTRACTOR’S employees and agents will not be considered MnSCU employees. Any claims that may arise under the Minnesota Workers’ Compensation Act on behalf of these employees or agents and any claims made by any third party as a consequence of any act or omission on the part of these employees or agents are in no way MnSCU’s obligation or responsibility. 9. PUBLICITY. Any publicity given to the program, publications, or services provided resulting from this contract, including, but not limited to, notices, informational pamphlets, press releases, research, reports, signs, and similar public notices prepared by or for the CONTRACTOR or its employees individually or jointly with others, or any subcontractors shall identify MnSCU as the sponsoring agency and shall not be released prior to receiving the approval of MnSCU’s authorized representative. 10. MINNESOTA STATUTES §181.59. The Contractor will comply with the provisions of Minnesota Statutes §181.59 which require: Every contract for or on behalf of the State of Minnesota, or any county, city, town, township, school, school district, or any other district in the state, for materials, supplies, or construction shall contain provisions by which the contractor agrees: (1) that, in the hiring of common or skilled labor for the performance of any work under any contract, or any subcontract, no contractor, material supplier, or vendor, shall, by reason or race, creed, or color, discriminate against the person or persons who are citizens of the United States or resident aliens who are 78 MnSCU RFP Content Authoring Tool, October 2015 qualified and available to perform the work to which the employment relates; (2) that no contractor, material supplier, or vendor, shall, in any manner, discriminate against, or intimidate, or prevent the employment of any person or persons identified in clause (1) of this section, or on being hired, prevent, or conspire to prevent, the person or persons from the performance of work under any contract on account of race, creed, or color; (3) that a violation of this section is a misdemeanor; and (4) that this contract may be canceled or terminated by the state, county, city, town, school board, or any other person authorized to grant the contracts for employment, and all money due, or to become due under the contract, may be forfeited for a second or any subsequent violation of the terms or conditions of this contract. 11. DATA DISCLOSURE. a. As a condition of this contract, CONTRACTOR is required by Minn. Stat. §270C.65 to provide a social security number, a federal tax identification number or Minnesota tax identification number. This information may be used in the enforcement of federal and state tax laws. These numbers will be available to federal and state tax authorities and state personnel involved in approving the contract and the payment of state obligations. Supplying these numbers could result in action to require CONTRACTOR to file state tax returns and pay delinquent state tax liabilities. This contract will not be approved unless these numbers are provided. b. Independent Contractors. Minn. Stat. §256.998 requires MnSCU to report the name, address and social security number of independent contractors to the New Hire Reporting Center of the Minnesota Department of Human Services unless this Contract is for less than two months in duration with gross earnings of less than $250.00 per month. This information may be used by state or local child support enforcement authorities in the enforcement of state and federal child support laws. 12. GOVERNMENT DATA PRACTICES ACT. a. Data Ownership and Control. The requirements of Minnesota Statutes § 13.05, subd. 11 apply to this contract. The CONTRACTOR and MnSCU must comply with the Minnesota Government Data Practices Act, Minnesota Statutes Chapter 13, as it applies to all data provided by MnSCU in accordance with this contract, and as it applies to all data, created, collected, received, stored, used, maintained, or disseminated by the CONTRACTOR in accordance with this contract. The civil remedies of Minnesota Statutes §13.08 apply to the release of the data referred to in this clause by either the CONTRACTOR or MnSCU. MnSCU solely and exclusively owns and retains all right, title, and interest, whether express or implied in and to its data. For purposes of this section “MnSCU data” has the meaning of “government data” in Minn. Stat. §13.02, subd. 7. CONTRACTOR has no and acquires no right, title, or interest, whether expressed or implied, in and too MnSCU data. b. Public Data Requests. In the event the CONTRACTOR receives a request to release the data referred to in this clause, the CONTRACTOR must immediately notify MnSCU. MnSCU will give the CONTRACTOR instructions concerning the release of the data to the requesting party before the data is released. c. Not-public Data. The CONTRACTOR acknowledges that the Contract may allow it to access private data, including but not limited to “educational data” as defined at Minnesota Statutes § 13.32; “not public data” as defined at Minnesota Statutes § 13.02, subd. 8a; and “nonpublic data” as defined at Minnesota Statutes § 13.02, subd. 9. CONTRACTOR is responsible for maintain the confidentiality, security, and protection of MnSCU data related to the Contract. CONTRACTOR acknowledges that information about the design and security of MnSCU computer systems and resources, including any security flaws or other vulnerabilities, is nonpublic data pursuant to Minnesota Statutes § 13.37(a). 79 MnSCU RFP Content Authoring Tool, October 2015 The CONTRACTOR further acknowledges that for the purposes of this Contract it will be designated as a “school official” with “legitimate educational interests” in MnSCU’s data, as those terms have been defined under the Family Educational Rights and Privacy Act (FERPA) and its implementing regulations, and the CONTRACTOR agrees to abide by the limitations and requirements imposed by 34 CFR 99.33(a) on school officials. The CONTRACTOR will use MnSCU’s data only for the purpose of fulfilling its duties under this Contract, and will not monitor or share such data with or disclose it to any third party except as provided for in this Contract, required by law, or authorized in writing by MnSCU. CONTRACTOR will not access MnSCU user accounts except to respond to service or technical problems or at MnSCU’s specific request. CONTRACTOR agrees that no MnSCU data shall be transmitted, exchanged or otherwise provided to other parties except as specifically agreed to in writing by MnSCU contract administrator or delegate. CONTRACTOR must ensure that any contractors, subcontractors, agents and others to whom it provides MnSCU data, agree in writing to be bound by the same restrictions and conditions under this Contract that apply to CONTRACTOR with respect to such data. d. Security Incidents. If CONTRACTOR becomes aware of a privacy or security incident regarding any MnSCU data, CONTRACTOR will immediately report the event to MnSCU and MNSCU’s Chief Information Security Officer. The decision to notify and the actual notifications to the MnSCU’s data subjects affected by the security or privacy incident is the responsibility of MnSCU. Notwithstanding anything to the contrary in this Contract, the CONTRACTOR shall indemnify, hold harmless and defend MnSCU and its officers, and employees for and against any claims, damages, costs and expenses related to any privacy or security incident involving any MnSCU data. CONTRACTOR shall reasonably mitigate any harmful effects resulting from any privacy or security incident involving any MnSCU data. For purposes of this sub-section, "security incident" means the successful unauthorized access, use, disclosure, modification or destruction of data or interference with system operations in an information system. For purposes of this sub-section, "privacy incident" means violation of the Minnesota Government Data Practices Act (Minnesota Statutes chapter 13) and/or federal privacy requirements in federal laws, rules and regulations. This includes, but is not limited to, improper or unauthorized use or disclosure of not public data, improper or unauthorized access to or alteration of public data, and incidents in which the confidentiality of the data maintained by CONTRACTOR has been breached. For purposes of this section, “not public data” has the meaning in Minnesota Statutes section 13.02, subdivision 8a. e. Security Program. CONTRACTOR must make all commercially reasonable efforts to protect and secure MnSCU data related to this Contract. CONTRACTOR will establish and maintain an Information Security Program (“Program”) that includes an information security policy applicable to any and all cloud computing or hosting services (“Policy”). CONTRACTOR’s Program and Policy must align with appropriate industry security frameworks and standards such as National Institute of Standards and Technology (“NIST”) 800-53 Special Publication Revision 4, Federal Information Processing Standards (“FIPS”) 199, Federal Risk and Authorization Management Program (“FedRamp”), or Control Objectives for Information and Related Technology (“COBIT”). For purposes of this section, “cloud computing” has the meaning defined by the U.S. Department of Commerce, NIST Special Publication 800-145, currently available online at: http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf. CONTRACTOR will make its Policy available to MnSCU on a confidential, need-to-know basis, along with other related information reasonably requested by MnSCU regarding CONTRACTOR’s security practices and policies. Unless inconsistent with applicable laws, CONTRACTOR and MnSCU must treat the Policy and related information on security practices and policies that are specific to the State as 80 MnSCU RFP Content Authoring Tool, October 2015 confidential information and as not public data pursuant to Minnesota Statutes §13.37. f. End of Agreement Data Handling. All MnSCU data shall be remitted, in a mutually agreeable format and media, to MnSCU by the CONTRACTOR upon request or upon completion, termination or cancellation of this Contract. The foregoing sentence does not apply if MnSCU’s Chief Information Security Officer or delegate authorizes in writing the CONTRACTOR to sanitize and/or destroy the data and the CONTRACTOR certifies in writing the sanitization and/or destruction of the data. Ninety days following any remittance of MnSCU data to MnSCU, CONTRACTOR shall, unless otherwise instructed by MnSCU in writing, sanitize and/or destroy any remaining data and certify in writing that the sanitization and/or destruction of the data has occurred. Any such remittance, sanitization or destruction will be at the CONTRACTOR’s sole cost and expense. 13. OWNERSHIP OF MATERIALS AND INTELLECTUAL PROPERTY RIGHTS. a. MnSCU shall own all rights, title and interest in all of the materials conceived or created by the CONTRACTOR, or its employees or subcontractors, either individually or jointly with others and which arise out of the performance of this contract, created and paid for under this contract, including any inventions, reports, studies, designs, drawings, specifications, notes, documents, software and documentation, computer based training modules, electronically, magnetically or digitally recorded material, and other work in whatever form (hereinafter MATERIALS). The CONTRACTOR hereby assigns to MnSCU all rights, title and interest to the MATERIALS. The CONTRACTOR shall, upon request of MnSCU, execute all papers and perform all other acts necessary to assist MnSCU to obtain and register copyrights, patents or other forms of protection provided by law for the MATERIALS. The MATERIALS created under this contract by the CONTRACTOR, its employees or subcontractors, individually or jointly with others, shall be considered “works made for hire” as defined by the United States Copyright Act. All of the MATERIALS, whether in paper, electronic, or other form, shall be remitted to MnSCU by the CONTRACTOR, its employees and any subcontractors, and the CONTRACTOR shall not copy, reproduce, allow or cause to have the MATERIALS copied, reproduced or used for any purpose other than performance of the CONTRACTOR’S obligations under this contract without the prior written consent of MnSCU’s authorized representative. b. The CONTRACTOR represents and warrants that MATERIALS produced or used under this contract do not and will not infringe upon any intellectual property rights of another, including, but not limited to, patents, copyrights, trade secrets, trade names, and service marks and names. The CONTRACTOR shall indemnify and defend, to the extent permitted by the Attorney General, MnSCU at the CONTRACTOR’S expense from any action or claim brought against MnSCU to the extent that it is based on a claim that all or part of the MATERIALS infringe upon the intellectual property rights of another. The CONTRACTOR shall be responsible for payment of any and all such claims, demands, obligations, liabilities, costs and damages, including, but not limited to, reasonable attorney fees arising out of this contract, amendments and supplements thereto, which are attributable to such claims or actions. If such a claim or action arises, or in the CONTRACTOR’S or MnSCU’s opinion is likely to arise, the CONTRACTOR shall, at MnSCU’s discretion, either procure for MnSCU the right or license to continue using the MATERIALS at issue or replace or modify the allegedly infringing MATERIALS. This remedy shall be in addition to and shall not be exclusive to other remedies provided by law. 14. ANTITRUST. The CONTRACTOR hereby assigns to the State of Minnesota any and all claims for overcharges as to goods or services provided in connection with this contract resulting from antitrust violations which arise under the antitrust laws of the United States or the antitrust laws of the State of Minnesota. 15. JURISDICTION AND VENUE. This contract, and amendments and supplements thereto, shall be governed by the laws of the State of Minnesota. Venue for all legal proceedings arising out of this contract, or breach thereof, shall be in the state or federal court with competent jurisdiction in Ramsey County, Minnesota. 81 MnSCU RFP Content Authoring Tool, October 2015 16. AMENDMENTS. Any amendments to this contract shall be in writing and shall be executed by the same parties who executed the original contract, or their successors in office. 17. STATE AUDITS. The books, records, documents, and accounting procedures and practices of the CONTRACTOR relevant to this contract shall be subject to examination by MnSCU and the Legislative Auditor for a minimum of six (6) years from the end of the contract. 18. SURVIVAL OF TERMS. The following clauses survive the expiration, cancellation or termination of this contract: Liability; Publicity; Data Disclosure; Government Data Practices Act; Ownership Of Materials and Intellectual Property Rights; Jurisdiction and Venue; and State Audits. 19. AFFIRMATIVE ACTION REQUIREMENTS FOR CONTRACTS IN EXCESS OF $100,000.00 AND THE CONTRACTOR HAS MORE THAN 40 FULL-TIME EMPLOYEES IN MINNESOTA OR ITS PRINCIPAL PLACE OF BUSINESS. MnSCU intends to carry out its responsibility for requiring affirmative action by its CONTRACTORS. a. Covered Contracts and Contractors. If the contract exceeds One Hundred Thousand and 00/100 Dollars ($100,000.00) and the CONTRACTOR employed more than forty (40) full-time employees on a single working day during the previous twelve (12) months in Minnesota or in the state where it has its principle place of business, then the CONTRACTOR must comply with the requirements of Minnesota Statutes §363A.36 and Minnesota R. Parts 5000.3400-5000.3600. A CONTRACTOR covered by Minnesota Statutes §363A.36 because it employed more than forty (40) full-time employees in another state and the CONTRACTOR does not have a Certificate of Compliance, said CONTRACTOR must certify that it is in compliance with federal affirmative action requirements. b. Minnesota Statutes §363A.36. Minnesota Statutes §363A.36 requires CONTRACTOR to have an affirmative action plan for the employment of minority persons, women, and qualified disabled individuals approved by the Minnesota Commissioner of Human Rights (hereinafter COMMISSIONER) as indicated by a certificate of compliance. The law addresses suspension or revocation of a certificate of compliance and contract consequences in that event. A contract awarded without a certificate of compliance may be voided. c. Minnesota R. 5000.3400-5000.3600. i. General. Minnesota R. 5000.3400-5000.3600 implement Minnesota Statutes §363A.36. These rules include, but are not limited to: criteria for contents, approval, and implementation of affirmative action plans; procedures for issuing certificates of compliance and criteria for determining a contractor’s compliance status; procedures for addressing deficiencies, sanctions, and notice and hearing; annual compliance reports; procedures for compliance review; and contract consequences for non-compliance. The specific criteria for approval or rejection of an affirmative action plan are contained in various provisions of Minnesota R. 5000.3400-5000.3600, including, but not limited to, parts 5000.3420-5000.3500 and 5000.3552-5000.3559. ii. Disabled Workers. The CONTRACTOR must comply with the following affirmative action requirements for disabled workers. A. The CONTRACTOR must not discriminate against any employee or applicant for employment because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified. The CONTRACTOR agrees to take affirmative action to employ, advance in employment, and otherwise treat qualified disabled persons without discrimination based upon their physical or mental disability in all employment practices such as the following: employment, upgrading, demotion or transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. 82 MnSCU RFP Content Authoring Tool, October 2015 B. The CONTRACTOR agrees to comply with the rules and relevant orders of the Minnesota Department of Human Rights issued pursuant to the Minnesota Human Rights Act. C. In the event of the CONTRACTOR'S noncompliance with the requirements of this clause, actions for noncompliance may be taken in accordance with Minnesota Statutes §363A.36, and the rules and relevant orders of the Minnesota Department of Human Rights issued pursuant to the Minnesota Human Rights Act. D. The CONTRACTOR agrees to post in conspicuous places, available to employees and applicants for employment, notices in a form to be prescribed by the Commissioner of the Minnesota Department of Human Rights. Such notices must state the CONTRACTOR'S obligation under the law to take affirmative action to employ and advance in employment qualified disabled employees and applicants for employment, and the rights of applicants and employees. E. The CONTRACTOR must notify each labor union or representative of workers with which it has a collective bargaining agreement or other contract understanding, that the CONTRACTOR is bound by the terms of Minnesota Statutes §363A.36 of the Minnesota Human Rights Act and is committed to take affirmative action to employ and advance in employment physically and mentally disabled persons. iii. Consequences. The consequences for the CONTRACTOR’S failure to implement its affirmative action plan or make a good faith effort to do so include, but are not limited to, suspension or revocation of a certificate of compliance by the COMMISSIONER, refusal by the COMMISSIONER to approve subsequent plans, and termination of all or part of this contract by the COMMISSIONER or MnSCU. iv. Certification. The CONTRACTOR hereby certifies it is in compliance with the requirements of Minnesota Statutes §363A.36 and Minnesota R. 5000.3400-5000.3600 and is aware of the consequences for noncompliance. 20. EQUAL PAY CERTIFICATION REQUIREMENTS FOR CONTRACTS IN EXCESS OF $500,000.00 AND THE CONTRACTOR HAS MORE THAN 40 FULL-TIME EMPLOYEES IN MINNESOTA OR ITS PRIMARY PLACE OF BUSINESS. MnSCU intends to carry out its responsibility for requiring equal pay by its CONTRACTORS. a. Covered Contracts and Contractors. If the amount of this contract is in excess of $500,000.00 and the CONTRACTOR has 40 or more full-time employees in Minnesota or a state where the business has its primary place of business on a single day during the prior 12 months, the CONTRACTOR must comply with the requirements of Minnesota Statutes §363A.44 prior to contract execution. CONTRACTOR must obtain an Equal Pay Certificate from the Minnesota Department of Human Rights (MDHR) or claim an exemption prior to CONTRACT execution. CONTRACTOR is exempt if it has not employed more than 40 full-time employees on any single working day in one state during the previous 12 months. A certificate is valid for four years. i. Consequences. The consequences for the CONTRACTOR’S failure to secure and comply with Minnesota Statutes §363A.44 or make a good faith effort to do so, include but are but are not limited to, suspension or revocation of a certificate of Compliance by the COMMISSIONER, and termination of all or part of this contract by the COMMISSIONER or MnSCU. ii. Certification. The CONTRACTOR hereby certifies it is in compliance with the requirements of Minnesota Statutes §363A.44 and applicable rules and regulations and is aware of the consequences for noncompliance. 83 MnSCU RFP Content Authoring Tool, October 2015 21. PAYMENT CARD INDUSTRY DATA SECURITY. a. CONTRACTOR agrees to establish security procedures to protect cardholder data and comply with the Payment Card Industry Data Security Standards (PCI DSS). Contractor can find details of the PCI DSS at https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml b. CONTRACTOR agrees to notify MnSCU and its participating member Colleges/Universities within 30 days if either CONTRACTOR establishes that it is not PCI-compliant or CONTRACTOR is notified by a Qualified Security Assessor (QSA) or CONTRACTOR’s acquiring bank that CONTRACTOR is not PCIcompliant. c. CONTRACTOR agrees to comply with all applicable laws that require the notification of individuals in the event of unauthorized release of cardholder data. In the event of a breach of any of CONTRACTOR's security obligations or other event requiring notification under applicable law, CONTRACTOR agrees to assume responsibility for informing all such individuals in accordance with applicable law and to indemnify, hold harmless and defend Minnesota State Colleges and Universities and its participating member Colleges/Universities and its trustees, officers, and employees from and against any claims, damages, or other harm related to such a breach. d. CONTRACTOR agrees to notify MnSCU’s authorized representative within 24 hours in the event of unauthorized release of cardholder data. 22. ENTIRE AGREEMENT. This Contract represents the entire agreement between the parties and supersedes any previous discussions or agreements, either verbal or written that occurred between the parties. This Contract may not be amended except by written agreement signed by the parties hereto. In the event of any conflict or inconsistency between this Contract and any riders, exhibits, addenda, or other document incorporated herein, this Contract shall govern. 23. OTHER PROVISIONS. [IF “NONE”, WRITE “NONE”] IN WITNESS WHEREOF, the parties have caused this contract to be duly executed intending to be bound thereby. APPROVED: 1. CONTRACTOR: CONTRACTOR certifies that the appropriate person(s) have executed the contract on behalf of CONTRACTOR as required by applicable articles, by-laws, resolutions, or ordinances. By (authorized signature and printed name) Title Date By (authorized signature and printed name) Title Date 84 MnSCU RFP Content Authoring Tool, October 2015 2. VERIFIED AS TO ENCUMBRANCE: Employee certifies that funds have been encumbered as required by Minnesota Statutes §16A.15. By (authorized signature and printed name) Title Date 3. MINNESOTA STATE COLLEGES AND UNIVERSITIES [INSERT NAME OF COLLEGE/UNIVERSITY/SYSTEM OFFICE]: By (authorized signature and printed name) Title Date 4. AS TO FORM AND EXECUTION: By (authorized signature and printed name) Title Date End of Document 85 MnSCU RFP Content Authoring Tool, October 2015