$12.50 user/month
Hero offer for SMB – rich tools for most SMB productivity needs
Evolution of Small Business Premium & Midsize Business
$8.25 user/month
For customers who want just the Office apps
Move customers off Office on-premises
All plans include:
300 seat cap
99.9% financially-backed
uptime guarantee
$5 user/month
Competitively priced/featured for entry-level cloud services
Evolution of Small Business
24/7 phone support
for critical issues
Active Directory integration
Standard
services
Office
applications
Core
details
Business
Price
$8.25
Seat Cap
Business
Essentials
Business
Premium
$5
$12.5
300 (for each plan)
Office desktop apps


iPad, Windows RT & smartphone apps


Office Online



1TB cloud storage (OneDrive for Business)



Email, calendar (Exchange)


Online meetings, IM (Lync)


Team sites, internal portals (SharePoint)


Enterprise social (Yammer)


All Office 365
plans include
99.9% financially-backed
uptime guarantee
24/7 phone support
for critical issues
Active Directory integration
Business
Core needs
Enterprise
Advanced needs
One single, scalable admin experience
Combine ANY of these plans in a single Office 365 account
Business plans have 300 seat cap, per plan
Enterprise plans have no seat cap
Office
Target
customer
Business
Price
Standard
services
Business
Business
Essentials
Business
Premium
ProPlus
E1
E3
$8.25
$5
$12.5
$12
$8
$20
Seat Cap
24/7 phone support from Microsoft1
300 (for each plan)
Unlimited
Critical issues
All issues
Word, PowerPoint, Excel, Outlook, OneNote, Publisher


2
2
iPad, Windows RT & smartphone apps




Office Online




Access
1TB cloud storage (OneDrive for Business)




Email, calendar (Exchange)

Online meetings, IM (Lync)







Team sites, internal portals (SharePoint)




Enterprise social (Yammer)









Supports hybrid deployment



Support for shared computer activation (RDS)





Upcoming services – Office 365 Video



Active Directory integration
Advanced
services
Enterprise



Compliance – Archiving, eDiscovery, mailbox hold

Information protection – message encryption, RMS, DLP

Pitching the
right suite plan
Customer
asks:
Core needs
Advanced needs
Office
Business
ProPlus
Email
Business Essentials
Enterprise E1
Move me to
the cloud
Business Premium
Enterprise E3
Upsell opportunities
Add email, online meetings and other cloud services
Customer profile
Email, calendar (Exchange)
Business
Unlimited
online meetings, IM (Lync)
30 users
Team sites, internal portals (SharePoint)
Using Office 2007/2010
Enterprise Social (Yammer)
Has mobile devices (smartphones
or tablets
Has point solutions for
collaboration & storage (Box,
Dropbox, etc)
$8.25 user/month
Office desktop apps - Word, PowerPoint,$12.50
Excel,u/m
Outlook, OneNote, Publisher
Office mobile apps on tablet & smartphones
1 TB cloud
storage
Office apps
A more
advanced
set built-in
of Officetoapps
Office Online
Add Access
Enterprise business intelligence
Support for shared computer activation
Support for Exchange, SharePoint & Lync
on-premises setups
$12 u/m
Upsell opportunities
Add Office to complete the suite
Customer profile
Office desktop apps - Word, PowerPoint,
Excel,
Outlook, OneNote,
Publisher
Business
Essentials
75 users
Office mobile apps – tablet, smartphone
Looking to replace aging email
server OR for a more professional
email solution
Access
on almost any device
Office
Online
Possible cloud storage needs
May be using point solutions for
storage & online meetings
$5 user/month
50GB
inbox
withbuilt-in
custom
domain,
shared$12.5
calendars
1 TB
cloud
storage
to Office
apps
u/m
Built in malware and spam filters
Additional
online
services – 1TB of storage
Additional
online
services
(OneDrive), unlimited online meetings, IM (Lync),
team365
sites,
internal portals (SharePoint), Yammer
Office
Video
Supports hybrid deployment
$8 u/m
Upsell opportunities
Support advanced needs
Customer profile
150 users
Running out of date productivity
infrastructure, looking to go to
the cloud
Add Access
Business
Premium
Enterprise
business
intelligence
$12.50 user/month
Support for shared computer activation
Office
apps on desktop, tablet & smartphones +
Hybrid
deployment
$20 u/m
Office
Online
Archiving, eDiscovery, information
protection
Business(DLP,
classRMS)
email (Exchange)
1 TB cloud storage built-in (OneDrive)
Cover other user types
Unlimited online meetings (Lync)
And more!
Combine
with any other plan
Deskless workers, contractors
Add other online services like Project,
Visio & Dynamics CRM Online
Exchange Online
Plan 1
$4 user/month
Business
$8.25 user/month
Add 1 TB of storage and additional services for $1
Exchange Online
50GB inbox with custom domain
Shared calendars
Access on almost any device
Built in malware and spam filters
$4 user/month
1TB of cloud storage & collaboration
(OneDrive)
Unlimited online meetings, IM (Lync)
Team sites, internal portals (SharePoint)
Enterprise Social (Yammer)
$5 u/m
Add Office apps & additional services for $8.50
Combine with any other plan
Deskless workers, contractors
Add other online services like Project,
Visio & Dynamics CRM Online
$12.5 u/m
Office 365 Business
Plan description
Target customer
1-250 seats
Using Office 2003, 2007, 2010,
wants the latest Office apps
Wants to access and edit Office
files on tablet and smartphone
Has employees using pointsolutions for collaboration and
storage like Dropbox and Google
Drive/Apps
$8.25 per user/month
Included Office 365 services
Plan notes
Included apps: Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Apps can be fully installed to a PC or Mac, available offline
1TB of OneDrive for Business cloud storage
No domain setup required
Supports on-premises Active Directory sync for single sign on
Businessclass email
& calendar
(Exchange)
Online
meetings,
IM, video
chat (Lync)
Team sites
& internal
portals
(SharePoint)
Private
social
networking
(Yammer)
300 user cap
Financially-backed 99.9% uptime service level agreement
24/7 support for business critical issues
Office 365 Business Essentials
Plan description
Target customer
1-250 seats
In need of a new email solution –
either first professional email or to
replace aging email server
Wants to access and edit Office
files on tablet and smartphone
Has many point-solutions for
collaboration, storage & online
meetings and would like to
manage holistically, while saving
money
$5 per user/month
Included Office 365 services
Plan notes
50 GB mailboxes with custom domains (me@mybusiness.com) & shared calendaring
Office apps
on up to 5
PCs & Macs
Office apps
for tablets &
smartphones
1TB of OneDrive for Business cloud storage
Online meetings for up to 250 participants, with screen sharing, audio and video, virtual
whiteboards, polls, and shared notes.
Supports on-premises Active Directory sync for single sign on
300 user cap
Financially-backed 99.9% uptime service level agreement
24/7 support for business critical issues
Office 365 Business Premium
Plan description
Target customer
1-250 seats
Using Office 2003, 2007, 2010,
wants the latest Office apps
In need of a new email solution –
either first professional email or to
replace aging email server
Has many point-solutions for
collaboration, storage & online
meetings and would like to
manage holistically, while saving
money
$12.5 per user/month
Included Office 365 services
Plan notes
Included apps: Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Apps can be fully installed to a PC or Mac, available offline
50 GB mailboxes with custom domains (me@mybusiness.com) & shared calendaring
1TB of OneDrive for Business cloud storage
Online meetings for up to 250 participants, with screen sharing, audio and video, virtual
whiteboards, polls, and shared notes.
Supports on-premises Active Directory sync for single sign on
300 user cap
Financially-backed 99.9% uptime service level agreement, 24/7 support for business
critical issues
Core
Details
Office
Applications
Standard
Services
Other
value
Price per user per month $USD (with annual commitment)
Business
Business
Essentials
Business
Premium
$8.25
$5
$12.5
300 (for each plan)
Seat Cap
Word, Excel, PowerPoint, Outlook, OneNote, Publisher


Install Office desktop applications on up to 5 Windows PCs or Macs


Access to core Office apps and documents from all major smartphones, Windows tablets and iPad


Office Online - online versions of Word, Excel, PowerPoint and OneNote for collaborating on documents



OneDrive for Business – 1TB personal online document storage & access on PCs, smartphones and tablets



Email - 50 GB email, contacts, shared calendars (Exchange)


Online meetings - Web conferencing, IM, video, presence (Lync)


Sites - team collaboration & internal portals, public website (SharePoint)


Private social networking (Yammer)


99.9% financially-backed uptime guarantee



24/7 phone support from Microsoft for critical issues



On-premises Active Directory synchronization for single sign on



Target
Customer
Business
Price per user per month $USD (with annual commitment)
Standard
Services
Business
Business
Essentials
Business
Premium
ProPlus
E1
E3
$8.25
$5
$12.5
$12
$8
$20
Seat Cap
24/7 phone support from Microsoft1
300 (for each plan)
Unlimited
Critical issues
All issues
Business2
Business2
ProPlus3
ProPlus3
Access to Office apps and documents from all major smartphones and iPad




Office Online - online versions of core Office apps for collaborating on documents






OneDrive for Business – 1TB personal online document storage






Email - 50 GB email, contacts, shared calendars (Exchange)




Online meetings - Web conferencing, IM, video, presence (Lync)




Sites - team collaboration & internal portals, public website (SharePoint)




Private social networking (Yammer)














Install Office desktop applications on up to 5 computers per user (Office)
On-premises Active Directory synchronization for single sign on
Advanced
Services
Enterprise
Supports hybrid deployment with on-premises servers

Upcoming services: Office 365 Video
Legal compliance & archiving needs for email – archiving, eDiscovery, mailbox hold

Information protection – message encryption, rights management, data loss prevention

1. Business plans include business hours support for all non-critical issues
2. Includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher
3. Adds Access, Group Policy, Telemetry, support for shared computer activation (RDS), Push Deployment, Update Controls, IRM, DLP, BI, Enterprise Voice, Site Mailboxes, Archiving & Retention
Office Applications
Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Access, Lync
Core Value
OneDrive for Business cloud storage
Office Online
Core Excel BI features: PowerMap, PowerQuery (public data)
Enterprise Value
Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise
data), PowerView, spreadsheet controls (compare/inquire)
Compliance: create IRM mail, email retention, data loss,
prevention (for use with on-premises deployments)
IT controls: group policy, app telemetry, update controls
Enterprise voice
Support for shared computer activation (RDS)
Licensing
Price/user/month $USD (with annual commitment)
Seat Cap
PC/Mac installs
Tablet installs
iOS/Android smartphone
iPad Apps
Office 2013 RT commercial use rights
Office 365
Business
●
Office 365
ProPlus
●
●
1TB
●
●
1TB
●
●
●
●
●
●
●
$8.25
300
5
5
5
●
●
$12
N/A
5
5
5
●
●
Office Applications
Version of Office applications included:
Word, Excel, PowerPoint, OneNote, Outlook, Publisher
Lync Basic (core Lync functionality)
Lync PSTN capability (for enterprise voice)
Access
Core Value
OneDrive for Business cloud storage
Office Online
Core Excel BI features: PowerMap, PowerQuery (public data)
Enterprise Value
Enterprise Excel BI features: PowerPivot, PowerQuery (enterprise
data), PowerView, spreadsheet compare/inquire
IT controls: group policy, app telemetry
Licensing
PC/Mac installs
Tablet installs
iOS/Android smartphone
iPad Apps
Office 2013 RT commercial use rights
Small Business
Premium
custom
●
●
●
●
Midsize
Business
ProPlus
●
●
●
●
Business
Premium
Business
●
●
1TB
●
1TB
●
●
1TB
●
●
●
●
5
5
5
●
●
5
5
5
●
●
5
5
5
●
●