Print Security in a Mobile Environment
Presented by United Business Technologies
Steve Moss, Major Account Executive
Mobile Printing
Jesse Goldstein, Major Account Executive
BISG Planning & Product Management Division
1
Scanning and Printing Credentials
Canon U.S.A., Inc.
“jsmith”
******
1234
Username & password
PIN code
BISG Planning & Product Management Division
2
“Follow Me” Scanning Through Authentication
Unlimited Dynamic “Connectors” (configurable without programming)
•
•
Allows to request and send info to/from several external systems within the same
workflow
Can quickly and cheaply automate a very wide range of capture processes
Identify user
Present workflows
Scan
Straighten
Cleanup
Request from DB
Query User
Stephanie’s processing
workflow
(one of 8 HR workflows on her
company’s server.
Accessible to Stephanie from any of
her company’s MFPs)
Release device
Change
format
Compress
OCR
Write to DB
Send email
Send Folder
BISG Planning & Product Management Division
3
Consolidated Scanning Workflow
Canon U.S.A., Inc.
Scanning
BISG Planning & Product Management Division
4
What Happens Without Secure Printing?
Prints are laying on the tray for all
to see
Sometimes for hours
What are the consequences?
Information is compromised
Confidentiality obligations are not
fulfilled
What are the consequences of that?
Loss of your job
Loss of trust
Legal implications
Canon U.S.A., Inc.
BISG Planning & Product Management Division
5
Secure Printing Process
Print job is held on the server
uniFLOW Server or
Remote Print Server
Canon U.S.A., Inc.
User prints a document
BISG Planning & Product Management Division
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Secure Printing Process
Print job is held on the server
uniFLOW Server or
Remote Print Server
User walks to any
MFD on the network
Canon U.S.A., Inc.
BISG Planning & Product Management Division
7
Secure Printing Process
Job Queue
User can see the secure jobs waiting for them on any device
they go to.
Buttons on the
bottom of the UI
are configurable
by customer
All devices can
have the same
look and feel
Canon U.S.A., Inc.
BISG Planning & Product Management Division
8
Secure Printing Process
Job Preview
User can see the job information such as number of pages,
double sided and also a preview of the first page of the
document
Thumbnail helps
you to identify the
right document !
Thumbnail preview
requires Job
Conversion Instance
Only on MEAP enabled
devices
Canon U.S.A., Inc.
BISG Planning & Product Management Division
9
Secure Printing Process
Finishing Options
User can change the printing output options of the job at the
device panel, including double sided, the number of copies
and the page range to print
No problems if you
forgot – make it
duplex and stapled
now!
U/I will dynamically
display available
device options
Only on MEAP enabled
devices
Canon U.S.A., Inc.
BISG Planning & Product Management Division 10
Secure Printing Process
Additional Document Options
Device LCD Panel
Color device w/ Finishing
Canon U.S.A., Inc.
B&W device w/o any Finishing
BISG Planning & Product Management Division 11
Today's corporate users
Professionals carry more work content than ever on their mobile devices:
1. Emails, spreadsheet attachments,
PDF attachments, & Word
attachments
2. PDFs stored in Apps (e.g. iBooks)
3. PDFs, Word docs, spreadsheets
stored on the Cloud
Canon U.S.A., Inc.
4. Downloaded data from corporate
databases (billing system, ordering
system, reporting system, etc…
5. Documents written on the mobile
device
BISG Planning & Product Management Division 12
Mobile Printing
Users Perception & Problems
PC Content = Mobile Content
Mobile devices:
 Carry content around – Efficient!
 Make notes on the fly – Efficient!
 Printing – Not Possible, Not Seamless, Not Efficient!!!
 Need mobile printing to be EASY – same as PC !
 Want to pick up my mobile print from ANY device!
 Need mobile printing to be Secure!
Canon U.S.A., Inc.
BISG Planning & Product Management Division 13
Mobile Content an IT perspective
IT Managers Perception & Problems
How do I enable and manage mobile
Printing in my organization?
 for Company Staff:
 Support for Internal Printing
 Support for traveling mobile workers
 for Guests, Visitors, Vendors, etc…:
 Securely, without access to my local network
 With full control over costs
 Restricting device functions (like email,
color print, etc…)
 Without additional management overhead for IT
Canon U.S.A., Inc.
BISG Planning & Product Management Division 14
Solutions for a Mobile Environment
The basic mobile printing products simply focus only on the user’s
ability to print a job e.g.. send a job via email to a printer or
AirPrint – one dimensional solution
Other products focus on the owner of the printing equipment:
 Security - Who do I want to allow to print via mobile?
 Management - How will I charge for the print jobs?
 Reports - Track and generate usage reports
 How will I integrate it into my already
print environment?
Canon U.S.A., Inc.
managed
BISG Planning & Product Management Division 15
Types of Mobile Printing- eMail Mobile Printing
What is email Printing?
Unlike AirPrint, email printing allows anyone to print from
anywhere to any device
Simply create an email address
eg: print@company.com
Send/Forward all Mobile Print jobs to this email address
Canon U.S.A., Inc.
BISG Planning & Product Management Division 16
Types of Mobile Printing-
Example 1 – Employee printing
Email
Server
“user@company.com” sends
an email with a Word file
attachment to
print@company.com
Email is sent to the
mobile printing solution
server
Mobile printing recognizes registered user by email address
And deletes all unrecognized email addresses
uF Server
“user” identifies self at any
device and releases print job
PCL or PS Kit
Mobile user… anywhere
.
Company network
BISG Planning & Product Management Division 17
Mobile Printing
Key Advantages
Efficiency:
Same email address for all users and all printers
Same experience at device as with printing from PC
Can send PDF or Office files
Separate Email Body and Attachments into separate files
Can release form any printer
Security:
Email domains can be restricted (allow @company.com only)
All identities are centrally controlled and managed by uniFLOW server
Job is held in the secure print queue for release on any printer
Cost Control: All printing information is stored in the database for
complete reporting
Canon U.S.A., Inc.
BISG Planning & Product Management Division 18
Market Dynamics
BISG Planning & Product Management Division 19
InfoTrends 2012 Analysis
Is printing from mobile devices ready to take-off?
- InfoTrends 2012 Analysis
Canon U.S.A., Inc.
BISG Planning & Product Management Division 20
Some more data from InfoTrends
Canon U.S.A., Inc.
BISG Planning & Product Management Division 21
No access to
a printer or
printer is not
…but, why
supported
is mobile Not all files I
printing a challenge? need to
I don’t know
how to print
from my
mobile phone
print are
supported
My phone is
too old
Well, it’s
just too
hard!!!
No actual need
to print, as
viewing on the
phone is okay!
Canon U.S.A., Inc.
BISG Planning & Product Management Division 22
Mobile Printing – Definitions
• On-the-go printing
• Office printing
• Cloud-based printing
• SOHO printing
Canon U.S.A., Inc.
BISG Planning & Product Management Division 23
Mobile Printing Product Positioning
Cloud Printing
Solution
Office Printing
Peer-to-Peer
Mobile
Printing
 Direct
printing to
Canon MFP
& SFP
• iOS devices
• Android
devices
(TBD)
.
Peer-to-Peer
Mobile Printing
& Scanning
 Direct
communication
between mobile
device and Canon
MFP
• iOS devices
• BlackBerry
smartphones
Cloud-based
Printing
& Scanning
 Direct connection
between Canon MFP
and cloud services
Cloud-based
Mobile Printing
 Email print (forward
email) from mobile
device with output
to Canon MFP
• Any mobile device
with email capabilities
Server-based
Mobile Printing
& Scanning
 Complete output
management,
including mobile
printing and
scanning with
access to the cloud
• Google Docs
• MS SharePoint Online
On-the-go
Customers’ Requirement
BISG Planning & Product Management Division 24
.
BISG Planning & Product Management Division 25
About Direct Print And Scan For Mobile
Peer-to-peer (server-less) mobile solution, which provides mobile print
and scan functionality for iPhone® and iPads®, and BlackBerry®
smartphones
Send Print Jobs
from Mobile Device
to Canon MFP
.
Send Scan Jobs from
Canon MFP to Mobile
Device
BISG Planning & Product Management Division 26
Functionality
Direct Print and Scan for Mobile allows users to do the following:
• Print email body, email attachments, pdf, txt, tiff, and jpg files from their mobile devices
• Scan documents to their mobile devices
• Print photos from their photo album on their mobile devices
• Provide email support – email option to send out files from mobile device
(whether they were scanned in, or already on mobile device)
.
BISG Planning & Product Management Division 27
DPSM – Customer Scenarios
Where will DPSM fit?
• SMB offices
• Corporate offices
BISG Planning & Product Management Division 28
DPSM – Quick Review
What did we learn about DPSM?
• It's an easy peer-to-peer mobile print and scan solution
• It's an office and on-the-go solution
• It works with iPhones, iPads, and BlackBerry smartphones
• iOS 4.3 – 5.1
• BlackBerry OS 5 & OS 6
• Supports most commonly printed file types
• PDFs
• Photo and image files
• Email body (BlackBerry only) and email attachments
• Requirements:
1. iPhone, iPad, or BlackBerry smartphone
2. DPSM MEAP application on Canon imageRUNNER ADVANCE (with either Direct print kit or PS kit)
• Will fit in:
• SMB offices
• Corporate offices
BISG Planning & Product Management Division 29
Mobile Printing
Release date: TBD
Canon U.S.A., Inc.
BISG Planning & Product Management Division 30
About Mobile Printing
NO COST!!!  Only mobile application and Wi-Fi are required
Server-less, and MEAP application is NOT required
Supported file types:
•
•
•
•
Image and Photo files (JPEG, GIF, BMP, PNG, TIFF)
Adobe PDF
Web pages (HTML)
iWorks (Pages, Numbers, Keynote)
Platform support / Schedule (SUBJECT TO CHANGE)
• Apple iOS:
• Android: TBD
• BlackBerry: No support
Canon U.S.A., Inc.
BISG Planning & Product Management Division 31
Mobile Printing – Quick Review
What did we learn about Mobile Printing?
•
•
•
•
It's a peer-to-peer mobile print solution
It is an office and on-the-go solution
No application required
It works with iPhones and iPads
• iOS 5.1 and above
• Supports most commonly printed file types
• PDFs , Photo and image files & web pages
• Requirements:
• iPhone or iPad & a Canon device
$$ = No
Cost
• Will fit in:
• SMB offices
• Corporate offices
BISG Planning & Product Management Division 32
Canon Mobile Printing vs. Canon DPSM
Canon Mobile Printing
Canon Direct Print And Scan
For Mobile
Cost
No charge
$100 Per device (MSRP)
Mobile Platform Supported
• Apple (iOS 5.1 and above)
• Android (TBD)
Device Requirements
UFR II or higher
• Direct Print Kit or PS Printer Kit
• DPSM MEAP app.
Canon Device Support
• Most imageRUNNER and
imageRUNNER ADVANCE MFPs
• imageCLASS devices
• SFPs
• imageRUNNER 32xx series
• imageRUNNER ADVANCE MFPs
• Apple support (iOS 4.3.X – 5.1)
• BlackBerry (OS 5 & OS 6)
Great for RFP
responses!
Canon U.S.A., Inc.
BISG Planning & Product Management Division 33
Mobile Printing
Secure – Managed – Configurable
Canon U.S.A., Inc.
BISG Planning & Product Management Division 34
Submitting a print job…
Users can send a job to print from any device
• Send a job as an email attachment
• Print directly from iPhone/iPad using AirPrint (native app)
• Android app will be released very soon
Submit job via
email
Submit job via
web browser
“File, Print”
from any
application
Document
stored on
Cloud
Document
stored locally
Document as
email
attachment
Submit job via
AirPrint on
iOS
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Canon U.S.A., Inc.
BISG Planning & Product Management Division 35
Benefits / Summary
IT Manager
•
•
•
•
•
No need to change firewall
settings
No need for printers to be able
to connect directly to the
internet
No need for printers to directly
receive emails
No need to be on a local Wi-Fi
network
Will respect existing
username/password
requirements
Canon U.S.A., Inc.
End-user
•
•
•
Print directly – natively from
iOS, and soon Android
Same experience at device as
with printing from PC
Can release from any printer
Business Owner
•
•
•
Increase employee
productivity by allowing them
to use smartphones or tablets
to print
Still keep track of all printing
activity regardless of where
and who prints it
No new investment in printers,
as existing printers can be
“mobile enabled” too
BISG Planning & Product Management Division 36
Managed & Configurable Mobile Printing
Mobile printing as integral part of...
•
•
•
•
Current network security
Device access security
Print accounting and budgeting
Reporting
• Suitable for any kind of business operation (SMB,
Educational , Legal, Financial, Large Enterprise,
Medical , etc)
With minimum IT overhead and without
re-educating staff
UNIQUE!
Canon U.S.A., Inc.
BISG Planning & Product Management Division 37
Any Questions?
Canon U.S.A., Inc.
BISG Planning & Product Management Division 38
Thank you very much for
your time today!
Canon U.S.A., Inc.
BISG Planning & Product Management Division 39