Awais Ejaz (M.B.A) Business Management Professional E-mail: owaisijaz@hotmail.com Contact: 0557037582 Visa Status: Visit (23 JAN, 2014 to 21 FEB, 2014) Passport No: DE1518051 Profile Summary MBA qualified professional with 5+ years of extensive experience in diversified fields & currently working as customer services representative in United Bank Limited Pakistan. Having Dynamic, enthusiastic and goal oriented approach towards targets, maintaining highest quality standard service, resolving problems, driving solutions and making a difference to the organization. Possess strong communication, coordination, analytical, time management and interpersonal skills. STRENGTHS + Well experienced & trained Professional + Creative problem-solver + Sound planning & organizational capabilities + People Management & Leadership Skills + Commitment to service excellence + + + + + Superb in expanding relationship Technically competent/qualified Highly motivated – Confident Outstanding Negotiation – Coordination Loyal ,determined and reliable Qualifications Master of Business Administration – Finance COMSAT Institute of Information Technology, Pakistan 2010 Achievements Successfully increase 30% business and expanding relationship with clients during service as Personal Banking Officer in United Bank Limited. Performed assigned workload with indefinable enthusiasm, commitment, honesty and dedication with drive towards contributing to continued business growth thus presented as Meezan Bank officer of the Year in 2012. Areas of Expertise Customer Services Competency in aggressive business promotion, result-oriented client relations and customer service. Adopt strategic and systematic approach for expanding relations with customer. Handle product promotion, create awareness and increase brand image in target market. Understand prevailing market trends and issues; analyze its impact towards the organization in long run. Business Development Understand and engage with key markets, clients. Generate new business, explore potential markets and develop business relations. Direct business development initiatives to achieve financial results according to strategy. Define, set and impose distribution strategy as well as enterprise growth opportunities in line with strategy and within correct levels of authority. Prompt efforts towards improving revenue, increasing brand visibility and identifying optional product characteristics that will appeal to target market. General Management (Accounts) Competencies in Prepare Accounts such as Journals, Ledger, trial balance, other fiscal record, and maintain cash book, cash inflow outflow reports on daily basis and posting of various accounts. Support overall business performance, operational duties, administrative functions, internal-external coordination with business contacts. Recommend and implement strategies to improve efficiencies and optimize costs. 1 | Page Awais Ejaz Career Snapshot Personal Banking Officer (United Bank Limited) May 2013– Present Expanding relationships by lead generation, deposit mobilization and cross selling to existing customers. Responsible for facilitating delivery of seamless services to customers. Resolve queries regarding account balance, transaction, products and services. Assist in opening bank accounts and other available banking products to new and existing customers. Secure existing business relationship through analysis of needs and stipulation of products and good quality services. Receive and respond to customer inquiries on account balances, transaction details, and statements. Answer customers' questions, and explain available services such as deposit accounts categories. Compile information about new accounts, feeding account information into system, and prepare related forms or other documents. Inform customers regarding procedures for applying services such as ATM cards, Credit cards, SMS alert service, deposit of cheques, and other customer inquiries. Investigate and correct errors upon customers' request, according to customer and bank records. Open and close accounts for customers. Business Development Officer Dec 2011– May 2013 (Meezan Bank Limited) Following up existing customers and setting up meetings, planning and preparing presentations for new customers. Prospect for potential new clients and correspond new product developments to prospective clients. Support implement new business initiatives and generate new revenue sources for the bank. Cater to diversified needs of customers by providing them customized solutions. Maintain accurate and up to date records of all actual and attempted customer interactions. Writing reports, and provide to management with feedback. Management Trainee Officer (Executive District Officer Finance & Planning) Receiving the budget estimate from all the departments. Studying and analyzing with previous budget. Prepares budget charts, tables and spreadsheets. Consolidate and suggest suitable amendment with higher authority. Finally edit data on SAP/R3 System. April 2011 – Sep 2011 Accounts Officer July 2010 – Mar 2011 (Mar-v Industry Sialkot) Prepares financial statements, compile and analyze financial data. Prepare Accounts such as Journals, Ledger and trial balance and other fiscal record. Supervise and handling the financial data and reports of the company. Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Establish tables of accounts, and assign entries to proper accounts. 2 | Page Awais Ejaz Accountant Sep 2007 – Aug 2008 (Zensheno International) Review and processes cash payment vouchers, Journals Vouchers, Bank Payment Vouchers and Invoices. Maintain various ledger, journals, and registers. Maintain cash book, cash inflow outflow report on daily basis and posting of various accounts. Interface with other departments to verify transaction report data and issues. Ensure the timely reporting of all monthly financial information. Review and monitor costs of the business. Forecasting and planning for future and Perform variance analysis. Personality Development Internship (Capital Sports Corporation (PVT) Ltd) I have also taken 6 weeks internship during MBA in “Capital Sports Corporation (PVT) Ltd”, Sialkot. Area of Study: Accounts Department, Finance Department, Financial Analysis (Vertical, Horizontal, Ratio and SWOT analysis) of Capital Sports Corporation for the year 2007-2009. Trainings Attend 1 week training on Islamic Banking & Finance in Meezan Bank Faisalabad. Participate in all Pakistan Business Plan Development exhibitions TECHNOMOT held in COMSAT Abbottabad. IT Skills Well-Versed in hardware & software installation Proficient in MS Office 2010 - (Word, Excel, PowerPoint, Outlook Express) Proficient in MS Windows – (XP, Vista, Win 7 & Win 8) E-mail & Internet applications. Personal Details Nationality Date of Birth CNIC Marital Status Languages : : : : : Pakistani 17th July, 1987 34603-8429805-5 Single English, Urdu, Punjabi References 1. Mr. Fahad Ali Khan, Sales & Operations Executive - Sphinx Marine Equipment Trading L.L.C (Ajman- U.A.E) +971557836757 2. Mr. Naeem Ahmed Sukhera, HR Assistant - Suprema Marine L.L.C (Dubai) 0526991330 3 | Page