TATAP MUKA MINGGU KE XIII What You Will Learn Management Strategic Development Three different types of planning Some things that must be understood before engaging in strategic planning Ten steps to take when doing strategic planning Items frequently included in a strategic plan The importance of a clear vision and mission Clearly Understand What HRD Is, Is Not The integrated use of training and development, organization development, and career development to improve individual, group, and organization effectiveness. Knowing The Organizations Culture Product or services provided The legacy that founders have left Persons considered heroes Individuals looked upon as deviants or outcasts Knowing The Organization’s Culture Groups carrying the most clout Coalitions having the most power Persons who have sponsored the company stars Organizational slots reserved for heirs Knowing The Organization’s Culture Valued rituals and traditions Important symbols, including status symbols Cherished buzz words Dominant themes captured in company’s slogans and icons Knowing The Organization’s Culture The norms with respect to job performance and promotions The firm’s taboos Favorite company sport Favorite charitable social “hideouts” Clearly Understand The Organization’s & HRD Mission Understand Three Types Of Planning Strategic PLANNING Long Range Functional Understand The Things HRD Managers Plan For Work of subordinates Staff allocations & utilization Acquisition, maintenance, & utilization of facilities & equipment Learning activities Schedule & delivery of HRD programs Understand Roadblocks To Strategic Little involvement and/or support by top management Too much emphasis on SP process rather than content Product/service myopia Train Business Transportation Business Too much number crunching Unfounded optimism Too much attention given to immediate profits Strategic Planning Steps Identify Current Mission/Role Identify External Identify External Opportunities Identify Department’s Identify Department’s Opportunities Set And Prioritize Goals Establish And Prioritize Objectives For Each Goal Objectives Goals Determine Strategies Used For Accomplishing Each Objective Strategies Objectives Goals Identify And Prioritize Needed Resources Measure And Evaluate Performance Strategic Plans Include Mission/Role Statement External Strategies For Each Goal Needed Resources In Priority Order Means For Measuring & Evaluating Plan What Is A Mission? Why Is A Mission Important? Why Is A Mission Important? Makes purpose known Helps to stay focused Helps in managing priorities Helps in identifying clients Helps in making SP decisions Helps in establishing a public identity Belk/Leggetts’ Mission The mission of Belk and Leggett stores is to be the leader in our markets in selling merchandise that meets customers’ needs for fashion, quality, value and selection, to offer superior customer service, and to make a reasonable profit. ICB Mang. Dev’s. Mission The mission of ICB Management Development is to provide quality training and development to develop required skills and knowledge of key international consumer managers in priority countries in support of the business objectives. Coke’s Human Resource Department’s Mission We work in partnership with the CocaCola system to enable all associates to achieve excellence, develop their full potential and exceed expectations of customers, consumers, and shareholders. UNIUM T&D’s Mission Provide employees with a common foundation and framework needed to operate effectively in today’s business environment. UNIUM T&D’s Mission Design and implement training programs that teach critical competencies needed to meet business challenges. UNIUM T&D’s Mission Support the divisions in the delivery of corporate training programs within the business units and functions where applicable. Environmental Services’ Mission (student example) The Human Resources Development Department of Environmental Services is dedicated to providing a productive work environment and ensuring continued growth of the company through the following: Environmental Services’ Mission (student example) Quality training for employees, customers, and the community Environmental Services’ Mission (student example) Assistance for employees pursuing educational opportunities Environmental Services’ Mission (student example) Sixth Annual Wellness Conference Quality developmental programs for fostering employee growth Tying HRD Department’s Mission To Organ’ Bus Plan Create a business-focused mission in collaboration with senior management and communicate it widely throughout the organization. Tying HRD Department’s Mission To Organ’ Bus Plan Develop a business-focused, realistic plan to help keep yourself on track. Tying HRD Department’s Mission To Organ’ Bus Plan Deliver a first program that meets an important business need in a timely way. Signs Of A Good Mission Statement Signs Of A Good Mission Statement States the purpose/role of the department. Signs Of A Good Mission Statement States what and whose needs are being met. Signs Of A Good Mission Statement States relationships between HRD Department and other departments. Signs Of A Good Mission Statement States how the department contributes to the organization’s mission/plans. Signs Of A Good Mission Statement Brief statement (1/2 to 1 page). Signs Of A Good Mission Statement Statement is general-does not give details. Signs Of A Good Mission Statement Statement is clear--easily understood. Signs Of A Good Mission Statement Statement is easy to articulate. What Is A Vision? A Mental Image Why Is A Vision Important? Why Is A Vision Important? It gives people a goal to work toward (motivating) It helps in strategic progress Its forward looking Coke’s Human Resource Department’s Vision All people of the Coca-Cola System function as a powerful team with shared vision and goals to: Drive a global business which exceeds customer, consumer, and share owner expectations; Coke’s Human Resource Department’s Vision Continuously learn, innovate, execute, and unleash potential; Coke’s Human Resource Department’s Vision Change what inhibits the business and preserve what expands it; Coke’s Human Resource Department’s Vision Enrich themselves through accomplishment while leading balanced lives; and Coke’s Human Resource Department’s Vision Passionately pursue excellence! Criteria For A Great Vision Grounded In Business Knowledge Concrete Clear Destination Long Term Criteria For A Great Vision A Stretch Relates To Desires Significant For Everyone Contrasts Present With Future Reaching Agreement On A Shared Vision Nominal Group Technique 1. Group Members Write Key Ideas Silently & Independently 4. Group Members Rank The Merits Of Each Item 2.. Round Robin Recording Of Ideas 5. Brief Discussion Of The Preliminary Vote As Recorded On Flip Chart 3. Discuss Each Idea In Return 6. Group Members Vote Again Combining Individual Judgments What You Have Learned Three different types of planning Some things that must be understood before engaging in strategic planning Ten steps to take when doing strategic planning Items frequently included in a strategic plan The importance of a clear vision and mission