DEVELOPING The HRD Strategic Plan

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TATAP MUKA MINGGU KE XIII
What You Will Learn
Management Strategic Development
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Three different types of planning
Some things that must be understood
before engaging in strategic planning
Ten steps to take when doing strategic
planning
Items frequently included in a strategic
plan
The importance of a clear vision and
mission
Clearly Understand What
HRD Is, Is Not
The integrated use of training and
development, organization
development, and career
development to improve individual,
group, and organization
effectiveness.
Knowing The
Organizations Culture
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Product or services provided
The legacy that founders have left
Persons considered heroes
Individuals looked upon as deviants or
outcasts
Knowing The
Organization’s Culture
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Groups carrying the most clout
Coalitions having the most power
Persons who have sponsored the
company stars
Organizational slots reserved for heirs
Knowing The
Organization’s Culture
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Valued rituals and traditions
Important symbols, including status
symbols
Cherished buzz words
Dominant themes captured in company’s
slogans and icons
Knowing The
Organization’s Culture
The norms with respect to job
performance and promotions
 The firm’s taboos
 Favorite company sport
 Favorite charitable social “hideouts”
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Clearly Understand The
Organization’s & HRD
Mission
Understand Three Types
Of Planning
Strategic
PLANNING
Long Range
Functional
Understand The Things
HRD Managers Plan For
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Work of subordinates
Staff allocations & utilization
Acquisition, maintenance, & utilization
of facilities & equipment
Learning activities
Schedule & delivery of HRD programs
Understand Roadblocks
To Strategic
Little involvement and/or
support by top management
Too much emphasis on SP
process rather than content
Product/service myopia
Train Business
Transportation Business
Too much number
crunching
Unfounded optimism
Too much attention given
to immediate profits
Strategic Planning Steps
Identify Current
Mission/Role
Identify External
Identify External
Opportunities
Identify Department’s
Identify Department’s
Opportunities
Set And Prioritize
Goals
Establish And Prioritize
Objectives For Each Goal
Objectives
Goals
Determine Strategies Used
For Accomplishing Each
Objective
Strategies
Objectives
Goals
Identify And Prioritize
Needed Resources
Measure And Evaluate
Performance
Strategic Plans Include
Mission/Role Statement
External Strategies For Each Goal
Needed Resources In Priority Order
Means For Measuring & Evaluating Plan
What Is A Mission?
Why Is A Mission
Important?
Why Is A Mission
Important?
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Makes purpose known
Helps to stay focused
Helps in managing priorities
Helps in identifying clients
Helps in making SP decisions
Helps in establishing a public identity
Belk/Leggetts’ Mission
The mission of Belk and Leggett stores
is to be the leader in our markets in
selling merchandise that meets
customers’ needs for fashion, quality,
value and selection, to offer superior
customer service, and to make a
reasonable profit.
ICB Mang. Dev’s.
Mission
The mission of ICB Management
Development is to provide quality
training and development to develop
required skills and knowledge of key
international consumer managers in
priority countries in support of the
business objectives.
Coke’s Human Resource
Department’s Mission
We work in partnership with the CocaCola system to enable all associates to
achieve excellence, develop their full
potential and exceed expectations of
customers, consumers, and shareholders.
UNIUM T&D’s Mission
Provide employees with a common
foundation and framework needed
to operate effectively in today’s
business environment.
UNIUM T&D’s Mission
Design and implement training
programs that teach critical
competencies needed to meet business
challenges.
UNIUM T&D’s Mission
Support the divisions in the delivery of
corporate training programs within
the business units and functions where
applicable.
Environmental Services’
Mission (student
example)
The Human Resources Development
Department of Environmental Services is
dedicated to providing a productive work
environment and ensuring continued
growth of the company through the
following:
Environmental Services’
Mission (student
example)
Quality
training for
employees,
customers,
and the
community
Environmental Services’
Mission (student
example)
Assistance for employees
pursuing educational
opportunities
Environmental Services’
Mission (student example)
Sixth Annual
Wellness Conference
Quality developmental programs for
fostering employee growth
Tying HRD Department’s
Mission To Organ’ Bus
Plan
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Create a business-focused
mission in collaboration with
senior management and
communicate it widely
throughout the organization.
Tying HRD Department’s
Mission To Organ’ Bus
Plan
 Develop
a business-focused,
realistic plan to help keep
yourself on track.
Tying HRD Department’s
Mission To Organ’ Bus
Plan
 Deliver
a first program that
meets an important business
need in a timely way.
Signs Of A Good
Mission Statement
Signs Of A Good
Mission Statement
States the purpose/role of
the department.
Signs Of A Good
Mission Statement
States what and whose needs
are being met.
Signs Of A Good
Mission Statement
States relationships between
HRD Department and other
departments.
Signs Of A Good
Mission Statement
States how the department
contributes to the
organization’s mission/plans.
Signs Of A Good
Mission Statement
Brief statement (1/2 to 1
page).
Signs Of A Good
Mission Statement
Statement is general-does
not give details.
Signs Of A Good
Mission Statement
Statement is clear--easily
understood.
Signs Of A Good
Mission Statement
Statement is easy
to articulate.
What Is A Vision?
A Mental Image
Why Is A Vision
Important?
Why Is A Vision
Important?
 It
gives people a goal to work
toward (motivating)
 It helps in strategic progress
 Its forward looking
Coke’s Human Resource
Department’s Vision
All people of the Coca-Cola System function as
a powerful team with shared vision and goals
to:
Drive a global
business which
exceeds customer,
consumer, and share
owner expectations;
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Coke’s Human
Resource Department’s
Vision
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Continuously learn,
innovate, execute, and
unleash potential;
Coke’s Human Resource
Department’s Vision
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Change what inhibits
the business and
preserve what
expands it;
Coke’s Human
Resource Department’s
Vision
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Enrich themselves
through
accomplishment
while leading
balanced lives; and
Coke’s Human
Resource Department’s
Vision
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Passionately
pursue excellence!
Criteria For A Great
Vision
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Grounded In Business
Knowledge
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Concrete
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Clear Destination
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Long Term
Criteria For A Great
Vision
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A Stretch
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Relates To Desires
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Significant For
Everyone
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Contrasts Present With
Future
Reaching Agreement
On A Shared Vision
Nominal Group
Technique
1.
Group Members Write
Key Ideas Silently &
Independently
4.
Group Members Rank
The Merits Of Each Item
2..
Round Robin Recording
Of Ideas
5.
Brief Discussion Of The
Preliminary Vote As
Recorded On Flip Chart
3.
Discuss Each Idea In
Return
6.
Group Members Vote
Again Combining
Individual Judgments
What You Have
Learned





Three different types of planning
Some things that must be understood
before engaging in strategic planning
Ten steps to take when doing strategic
planning
Items frequently included in a strategic
plan
The importance of a clear vision and
mission
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