Marta Valls Román
Career Objective
Seeking professional employment where I can improve my communication skills while
developing additional qualifications and training through related work experience with a
focus in Marketing.
Professional Skills
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Extensive Communication Skills.
Experience in communications and customer service.
Fluent in Spanish, English and Catalan.
Dedicated and self-motivated employee; able to work with minimal supervision.
Excellent organizational skills with close attention to detail, good time management,
proven ability to multi-task under pressure and meet required deadlines.
Outgoing, team player, creative, driven, and accessible.
Career Overview
hyperWALLET Systems Inc. Vancouver BC
Customer Service specialist
March 2013 – August 2014
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Provide support to customers with online issues as account sign-up and balance
inquiries.
Process financial transactions.
Splendid, Vancouver BC
Customer service
November 2012- March 2013
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Assisted with paperwork and accounting information.
Customer service.
Forever 21, Vancouver, BC
Sales Associate
October 2012 - December 2012
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Customer service.
M.U.T. Palma de Mallorca, (Spain)
Secretary
January 2012 - August 2012
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Accounting.
Prepared marketing brochures.
Answered phone calls, sent and responded to emails, followed up with potential
clients, old and new customers.
Organized meetings and scheduled appointments.
Prepared paperwork for deed signing.
Updated website and advertised promotions.
Rectificados Talleres Carman, Palma de Mallorca, (Spain)
Community Manager (freelance)
Dec 2011-Jul 2012
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Manage Social Media Information
Create Dialogue with potential customers.
Participated in creation and content of web site.
Radio Balear, Palma de Mallorca, (Spain)
Radio News Host
October 2008 – August 2009
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Wrote articles for the news program.
Transmitted the live news program.
Recorded musical programs for the radio station.
Used radio computer programs as: Viva, mar4win.
El Terrat de Produccions, Barcelona, (Spain)
Intern position
July 2008 - October 2008
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Participated in a pre-production and post-production TV late-night show.
In charge of music times in the TV program.
Volunteer experience
Vancouver Fashion Week, Vancouver, BC
Public Relations
August 2011 - November 2011
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Assisted Latin American Designers (PR).
Handled on-site problems.
Assisted in organization of the event.
Education
Post-graduated Course 2014
Complutense Universitiy of Madrid.
Marketing and Communications.
Master’s Degree 2009-2010
Pontificia de Salamanca University, Spain.
“Corporate communications and Strategic Marketing”
Post-graduated Course 2008
Pontificia de Salamanca University, Spain.
Audiovisual Locution
Bachelor of Audiovisual Communication 2003-2008 Pontificia
de Salamanca University, Spain.