Business Presentation 2015

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ALLIED EXPRESS
Remittance Distribution Service - Pakistan
Home Remittance Division
ALLIED EXPRESS Service – in a nutshell…
SERVICE DEFINITION
A proven, speedy and efficient service for the distribution of inbound Home
Remittances to Beneficiaries across Pakistan
EXPERIENCE / EXPERTISE
 Allied Express Service operating since 2005.
 75+ Correspondents Globally.
INFRASTRUCTURE / NETWORK
 1000+ Online Branches, covering hundreds of cities, towns and villages, reaching
millions of Pakistanis, instantly and a country wide net work of over 8000 ATM’s
of all banks in Pakistan.
 An efficient and state of the art Remittance Management System ensuring timely
and smooth processing and disbursement of Remittances.
 A team of dedicated operations and customer service staff, backed by an
experienced technology and business team.
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ALLIED EXPRESS Service – in a nutshell…
SERVICE OFFERING / FEATURES
 Within the hour turn around time from receipt of instructions to availability of
funds at ABL counters / credit to ABL account holders.

Multiple payout options including:
 Cash Over Counter payment at any ABL Branch.
 Direct Credit to Accounts with ABL.
 Credit to Accounts of Other Banks (via RTGS/AEC).

Multiple Instruction Receipt options including:
 Secure Emails [multiple files can be received up to 4:00pm].
 FTP Transfers [files are collected from FTP site every 15 minutes].
 ERI (E-Remittance International application with the innovative feature of
real time amendment & cancellation).
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ALLIED EXPRESS Service – Why ABL?
 One of the Top 5 Banks in Pakistan.
 Dedicated team for processing of Inbound Home Remittances since
2005.
 First bank to launch Cash over Counter service in Pakistan.
 Within the Hour processing time between receipt of instructions and
availability of Remittances across the network.
 Instantly available at all 1000+ locations upon completion of processing.
 Instruction files can be received every 15 minutes between midnight and
4 pm.
 Separate, dedicated team of operations staff managing this function,
focused on fast and timely delivery of service to all stakeholders
including our Correspondent Partners, Remitters and Beneficiaries.
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Transaction Flow Diagram
Remitter’s Location – Agents’ Counters
Correspondent’s Head Office
SWIFT / Correspondent Banking Network
Correspondent’s AML / KYC Controls
ABL Home Remittance Operations
ABL Branch Network Counters
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How to Sign Up for Allied Express Service
The procedure for signing up for Allied Express Service is extremely simple:

Review a standardized Correspondent Relationship Agreement whose general content is pre-approved by
State Bank of Pakistan

Discuss and make necessary amendments & Finalize Pricing / Rebate Share Ratios and include in Agreement

Provide 2 signed and stamped copies of the finalized agreement along with following documents.
o Regulator/central bank license
o Incorporation certificate
o Updated AML/CFT Compliance Policy
o
Articles of Incorporation
o Company profile, with bank details.
o Request on letter head for initiation of remittance business with ABL

Upon submission of agreement and all necessary documentation, ABL will submit the entire set to SBP for
approval.

While the approval is in process, you are required to prepare / format the Electronic Instructions File to be
sent to ABL, as per provided instructions.

Provide “dummy” Electronic Instruction File for testing and obtain clearance from ABL’s Home Remittance
Operations team.

Upon receipt of Approval from SBP, ABL will Open necessary PKR / FCY accounts

Establish Correspondent Account in Remittance Management System

Communicate the unique Correspondent ID and Account Numbers
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How to Sign Up for Allied Express Service
Following documents are required to open PKR & FCY accounts
1.Account Opening Form & SS Card duly completed in all respects and signed along with
company’s rubber stamp
2.Customer Profile of the entity signed along with company’s rubber stamp
3.Customer Profile of all individuals i.e. Directors and Authorized Signatories
NOTE: Normal CP of all authorized signatories and signatory directors will be obtained. However,
in case of nominee and non-signatory directors, Mini CP (as required vide circular number P/INST2013/221 dated July 16, 2013) will be obtained. .
4. Customer Due Diligence (CDD) / Know your Customer (KYC) Form of entity
5. Customer Due Diligence (CDD) / Know your Customer (KYC) Forms of authorized signatories
and signatory directors. However, duly verified copies of valid Passports of all individual directors
including nominee and non-signatory directors should be held on record.
6.Enhanced Due Diligence (EDD) Form of the entity
7. Enhanced Due Diligence (EDD) Form of authorized signatories/ signatory directors.
8. List of Directors duly signed by the Company Secretary / Chairman / CEO
9. List of persons (dully signed by Company Secretary) holding 10% or above in entity along with
their identity documents.
10.Board Resolution or a Power of Attorney for opening and operation of bank account to the
satisfaction of bank.
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How to Sign Up for Allied Express Service
11.Copy of the Charter/Statute /Memorandum & Articles of Association of the Company or
other documents constituting or defining the constitution of the company, duly certified
by Notary Public of Country of Origin.
12. Certificate of Incorporation
13. Certificate of Commencement of Business OR Certificate from the Company Secretary
(duly authorized by the Board) that the entity started its business from certain date &
that Certificate of Commencement of Business is not issued in that Country ( In case, at
the home country of the entity, Certificate of Commencement of business is not
issued/required by any Institution/Body
14. Photocopies of valid Passports of all individuals i.e. Directors and Authorized
Signatories to open and operate the account attested Notary Public of country of origin
15. Copy of valid Regulator License, authorizing to operate as a money remitting service
provider attested Notary Public of country of origin
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Mechanism by which correspondent could fund their PKR account
(1)Directly via NOSTRO account (2) Via Foreign Currency account with ABL
Mode 1 - Directly via NOSTRO account
o Correspondent will dispatch funding in its choice of foreign currency to any of ABL’s
Correspondent Banks [list is attached]
o Correspondent will advise dispatch of funding via MT 103 to ABL.
o Correspondent’s treasury team will then execute a DEAL with ABL’s treasury team, during ABL’s
banking hours [9am to 5pm, Islamabad time]
o Upon finalization of the DEAL, treasury will provide Home Remittance Department with the PKR
funds to be credited to Correspondents’ PKR FUNDING ACCOUNT
In Mode 2-Via Foreign Currency account with ABL
o Correspondent will open a Foreign Currency Account in a currency of its choice at ABL.
o Correspondent will dispatch foreign currency funds to its foreign currency account with ABL via
the corresponding NOSTRO Bank of ABL [list is attached]
o Correspondent will advise dispatch of funds and credit to its foreign currency account with ABL
using an MT 103
o The FCY funds will then be credited to Correspondent‘s FCY account
o As and when Correspondent requires replenishing its PKR FUNDING ACCOUNT, it will either deal
with TREASURY team directly or ask the ABL BRANCH TEAM holding its FCY deposit to obtain a
rate from Treasury, for the amount required to be converted into PKR and credited to PKR funding
account
o After DEAL is completed, ABL Treasury or relevant Branch shall advise Home Remittance
Department of the funds to be credited to PKR FUNDING ACCOUNT.
Both options, detailed above, are equally in use by our Correspondent Partners, depending on their
fund management practices.
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Contact Details
Ms. Sana Baig & Mr. Khayyam Juma
Allied Bank Limited
Home Remittance Division (HRD)
Corporate & Investment Banking Group (CIBG)
2nd Floor, Bath Island Building,
Bath Island, Main Clifton Road,
Karachi, Pakistan
Sana.baig@abl.com & Khayam.Juma@abl.com
+92 213 5387 5640
+92-111-110-110 Ext. 2584
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[Direct Line]
[UAN Number]
ALLIED EXPRESS SERVICE…
additional detailed information
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ALLIED EXPRESS Service – Detailed Information
Allied Bank Limited has been a frontrunner in the business of Remittance Distribution
Service in Pakistan since before 2005.
Through these years of unprecedented growth, Allied Bank’s Home Remittance
Division has evolved into a group of dedicated individuals, committed to the
provision of excellence to our customers.
Using state-of-the-art systems and constantly upgraded procedures, we have honed
the process of Remittance Distribution to very high levels of accuracy, efficiency and
productivity. Offering less than an hour of turnaround times for transactions [from
receipt to disbursement], we are currently handling 70 plus correspondents,
represented across the globe.
Our network of 1000+ Online Branches across Pakistan, represent unparalleled reach
to each and every corner of Pakistan. Transactions processed at our central
operations center in Karachi become available instantaneously across the entire
network for collection by Beneficiaries.
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ALLIED EXPRESS Service – Detailed Information
ALLIED EXPRESS offers multiple modes of distribution of Remittances to
beneficiaries in Pakistan.
Through Cash Pickup, Beneficiaries in Pakistan can collect their remittances at any
ABL branch in the network, on the very same day it was received from abroad.
Remittances can also be credited directly and immediately to any Account at ABL.
Direct Credit to Account service ensures funds are received by beneficiaries within an
hour of their receipt, from anywhere across the world.
Remittances can also be sent to any Account in any Bank in Pakistan through our
Allied Express Cheque service or RTGS.
ABL’s business model for the Remittance Distribution Service is quite flexible
depending on the needs and requirements of our Correspondent Partners.
Agreements for this relationship may be established based on the SBP’s Rebate
Regime offer or on a Per Transaction Fee basis.
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Key Features of ALLIED EXPRESS Service
CASH PICK-UP
Cash Pick-up is a real-time, online, over the counter product, which allows
beneficiaries to collect their inbound remittances from the nearest ABL Branch, all
across Pakistan.
This product facilitates those beneficiaries who do not maintain a bank account in
Pakistan, or whose remittance instructions are for cash payment to the beneficiary.
The beneficiary may access any of ABL’s 1000+ online branches. By simply presenting
their original ID cards or passports as proof of identity and filling out a very simple
form, Beneficiaries can collect their amounts within minutes.
All Beneficiaries, whose mobile numbers are provided by the Remitter, are sent an
SMS NOTICE advising them that their Remittance has arrived at ABL and they may
collect the same from any ABL Branch.
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Key Features of ALLIED EXPRESS Service
CASH PICK-UP
Product salient features are:

This is a FREE service; no charge applicable to Remitter or Beneficiary.

Instant payment at any of 1000+ ABL branches in Pakistan.

Beneficiary does not need to have a Bank Account, at any bank.

Instant SMS alert to beneficiary (subject to the availability of beneficiary’s
mobile number). The message will inform the beneficiary of the receipt of their
Remittance at ABL. No other sensitive information is provided via SMS.
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Key Features of ALLIED EXPRESS Service
ABL DIRECT CREDIT TO ACCOUNT
Direct Credit to Account remittance service provides instant credit to beneficiaries in
their Account maintained with Allied Bank Limited, at any of our 1000+ branches
across Pakistan. These transactions will be processed in bulk for real-time credit to
beneficiaries account.
Product salient features are:

This is a FREE service; no charge applicable to Remitter or Beneficiary.

Facilitates ABL Account Holders only.

Fund transfers are processed Instantly of receipt from International
Correspondents.

Instant advice of the transfer to the mobile phone of the beneficiary via a text
message (SMS Alert).
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Key Features of ALLIED EXPRESS Service
ALLIED EXPRESS CHEQUE(AEC)/RTGS
The AEC is a product which will facilitate those beneficiaries who are maintaining
accounts with banks other than ABL.
The Allied Express Cheque is payable at any branch of ABL. This enables the
beneficiary bank to present it to the nearest branch of ABL, throughout the country,
saving a large amount of document transmission time.
Allied
Express
Cheques
facilitate third party beneficiaries [non-ABL
accountholders] for remittance payments through the issuance of Allied Express
Cheques or by transferring funds through the Real Time Gross Settlement
System (RTGS) on the very same day of receipt.
RTGS is a central bank SBP developed system, allowing all participating banks to
send funds and instructions intended for their banks, via electronic file exchange.
RTGS has drastically reduced the turnaround time for third-bank payments.
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Key Features of ALLIED EXPRESS Service
ALLIED EXPRESS CHEQUE
Product salient features are:

This is a FREE service; no charge is applicable to Remitter or Beneficiary.

Facilitates beneficiaries maintaining accounts with banks other than ABL.

RTGS file exchanges occur twice daily: 11:00am and 4:00pm or as
communicated.

In case the beneficiary bank is not on RTGS, Allied Express Cheques will be
couriered to beneficiary branch on the very same day of receipt of instruction.
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File Processing Mechanism
Correspondent HO Sends Remittance File
(FTP or Email)
ABL Remittance
Processing Unit
HRBU makes Remittances available
at all 975+ branches
ABL’s AML / KYC Controls
ABL Accounts Credited
ABL Branch Network Counters
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Third Bank Credits
Producing the Electronic Text Files for ABL
Whether through Email or FTP, Remittance payments transmission is executed in
form of electronic wire file OR text file.
A comprehensive document is provided, explaining each and every aspect of the
development of the standardized Electronic File including:

The various data elements [fields] required.

The relationship between the Payment Modes discussed and the content to be
included in each field.

The sequence and format of each field.

Indication of Mandatory Fields for each Payment Mode.

The setup of the File Header and its contents.

File naming preference.

Reference Number preferences.
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File Transfer Protocol [FTP] Mechanism
In order to expedite the file processing for our valued foreign partners, we
are offering FTP (File transfer protocol) functionality to all our
Correspondents. We are already providing this wire file processing facility to
our top volume partners to instantly disbursement with excellent resultspayment gets ready for cash collection within next 15 Minutes after
executing from our partners.
Under the FTP mechanism, ABL will automatically “pick up” data files from
Correspondent identified secure data storage locations. The file “pickups”
are done every 15 minutes. The files are then made available for final review
and upload into our Remittance Management system.
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File Transfer Protocol [FTP] Mechanism
Benefits of FTP over EMAIL as mode of Communication

No human intervention required in raw file upload; safer and more secure

No access to anyone at either end of the file exchange mechanism

Automated upload by ABL every 15 minutes; no chance of delays or slippage

Files can be sent at Correspondent’s convenience between 12:00 Mid-Night
and 4:00pm Monday to Friday and between 12:00 Mid-Night and 12:00noon on
Saturdays
FTP Setup Requirements

FTP Site Address

User ID (Required to access the FTP site)

Password

“IN” folder path (where correspondent will place remittance files)

“OUT” folder path (this will be used to send status report to the
correspondent)
Note: Please ensure to issue full rights of deletion / re-write on specific folders for
Allied bank.
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Individual Transaction Tracker





A web-based Remittance Transaction Tracker is available on the web
(www.abl.com).
The service allows our Correspondents, Remitters and Beneficiaries to remotely
check the status of their Remittance Transaction, from anywhere in the world.
To use the service, the Unique Reference Number provided by the International
Correspondent is required.
Upon entering the Reference Number, the system will provide the current status
of the transaction i.e. processed, available for payout, paid, cancelled, etc.
Only limited information is reflected on the system to avoid disclosure of
sensitive information.
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Allied Express account
Key Features:
• No minimum deposit requirement for opening of Allied Express
Account
• This account will only be fed through remittance received from abroad.
No other credit is allowed in this account
• No minimum deposit balance requirement
• Free ATM Card issuance
• Free Cheque Book (10-Leaves)
• Free Internet Banking facilities
• Free 24/7 telephonic banking
• Automatic instant credit of Foreign Inbound Remittances directly to this
account
• Further details can be obtained from our web site (www.abl.com)
• ABL is pleased to offer Extended Hours Banking Services for its valued
customers, with an aim of accommodating their busy schedules and
making their modern-day banking tasks even simpler & easier.
• 25 selected branches will remain open from 9:00am to 8:00pm from
(Monday to Friday) and from 9:00am to 5:00pm on Saturdays across
the country. (list available on the website)
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