CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
JAN2016
ASSESSMENT_CODE BBA205_JAN2016
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
14972
QUESTION_TEXT
What is Intranet? Explain its applications to business and its advantages.
SCHEME OF
EVALUATION
Definition (1 mark)
Explanation with usage of HTTP and FTP and other protocols (3 marks)
Advantages (increased productivity, reduced time, improved
communication, web publishing, business operations and management,
cost-effective, enhanced collaboration (6 marks)
An intranet is a private computer network. Intranet uses Internet
protocols and network connectivity to securely share part of an
organization's information or operations with its employees. The
same concepts and technologies of the Internet such as clients and
servers running on the Internet protocol suite are used to build an
intranet. HTTP, FTP and other Internet protocols are used in
intranet. There is often an attempt to use Internet technologies to
provide new interfaces with corporate "legacy" data and
information systems.
Intranets are generally restricted to employees of the organization
while extranets can generally be accessed by customers, suppliers or
other approved parties.
Advantages of intranets
a. Increased Productivity: Intranets can help users to locate and
view information faster and use applications relevant to their roles
and responsibilities. With the help of a web browser interface, users
can access data held in any database the organization wants to make
available, anytime and - subject to security provisions - from
anywhere within the company workstations, increasing employees'
abilities to perform their jobs faster, more accurately, and with
confidence that they have the right information. It also helps to
improve the services provided to the users.
b. Reduced Time: With intranets, organizations can make more
information available to employees in less time.
c. Improved Communication: Intranets can serve as powerful tools
for communication within an organization, vertically and
horizontally. From a communications standpoint, intranets are
useful to communicate strategic initiatives that have a global reach
throughout the organization. The type of information that can easily
be conveyed is the purpose of the initiative and also what the
initiative is aiming to achieve, who is driving the initiative, results
achieved to date, and who to speak to for more information. By
providing this information on the intranet, the staff have the
opportunity to keep up-to-date with the strategic focus of the
organization.
d. Web Publishing: Web publishing allows 'cumbersome' corporate
knowledge to be maintained and easily accessed throughout the
company using hypermedia and Web technologies.
e. Business operations and management: Intranets are also being
used as a platform for developing and deploying applications to
support business operations and decisions across the internetworked enterprise.
f. Cost-effective: Users can view information and data via webbrowser rather than maintaining physical documents such as
procedure manuals, internal phone list and requisition forms.
Enhanced Collaboration: With information easily accessible by all
authorized users, teamwork is enabled.
QUESTION_T
DESCRIPTIVE_QUESTION
YPE
QUESTION_ID 72674
QUESTION_T
Discuss the role of MIS for decision making.
EXT
Basically decision is the outcome of any analysis. The decision process is a
“collection of steps, starting with information output and analysis and
culminating in resolution, namely a selection from several available
alternatives. The information is needed for both structured and unstructured
decisions.
Differences between structured and unstructured decisions
SCHEME OF
EVALUATION
The Relationship between Information System and Decisions-making
The need for information in an organization is met by information system.
Information is very important for planning and control. Decision making is a
very important necessity of management function. When any function of the
organization needs to take a decision, the major input to take a decision is
information. To make a right decision you should have right
information. (10 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
124250
QUESTION_TEXT
Write a note on knowledge generation and knowledge delivery. What
are the tools available to handle functions of knowledge management
SCHEME OF
EVALUATION
Knowledge generation:
After identification , definition and structuring the knowledge process
must be set for acquisition of knowledge.
Knowledge delivery:
One may create knowledge and place it in knowledge database, but
owning to its nature, it needs to be protected and made secure and
also simultaneously made available to users for viewing,
manipulating and application. (5 marks)
Tools for knowledge management:
1.
Database management tools
2.
Data warehousing, data mart, data mining tools
3.
Process modeling and management tools
4.
Work flow management tools
5.
Search engine tool
6.
Document management tools(5 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
124251
QUESTION_TEXT
What are the components of data mining architecture and
characteristics of data warehouse?
SCHEME OF
EVALUATION
Components of data mining architecture:
1.
Database, data warehouse and information repository
2.
Database server
3.
Data mining engine
4.
Pattern evaluation model
5.
Graphical user interface
characteristics of data warehouse:
1.
Subject oriented
2.
Integrated
3.
Non volatile
4.
Time variant
QUESTION_T
DESCRIPTIVE_QUESTION
YPE
QUESTION_ID 124252
QUESTION_T
As per porter, how is it possible to attain above- average performance?
EXT
Under porter’s framework, enterprises have 4 generic strategies available to
them
Lower
cost
SCHEME OF
a. Broad Target
EVALUATION
b.
Narrow target
Differentiation
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
156301
Discuss various steps in problem solving.
QUESTION_TEXT
SCHEME OF
EVALUATION
ANS: Basically problem solving is a process consisting of six steps
which include the following:
1. Recognizing and defining the problem: Some stimulus indicates
that a decision must be made, whether it is positive or negative. (1
mark)
2. Identifying the alternatives: In both obvious and creative
alternatives are desired. In general, the more significant the
decision, the more alternatives that should be generated. (2 marks)
3. Evaluating the alternatives: Each alternative is evaluated to
determine its feasibility, satisfactoriness and its consequences. (1
mark)
4. Selecting the best alternative: Consider all situational factors and
choose the best alternatives to fit the manager’s situation.(2 marks)
5. Implementing the chosen alternative: The chosen alternative is
implemented into the organization system. (2 marks)
Follow up and evaluation: How the chosen alternative has been
implemented, is to be seen by the manager. (2 marks)