CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE EVENT_CODE OCTOBER15 ASSESSMENT_CODE BBA205_OCTOBER15 QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 14972 QUESTION_TEXT What is Intranet? Explain its applications to business and its advantages. SCHEME OF EVALUATION Definition (1 mark) Explanation with usage of HTTP and FTP and other protocols (3 marks) Advantages (increased productivity, reduced time, improved communication, web publishing, business operations and management, cost-effective, enhanced collaboration (6 marks) An intranet is a private computer network. Intranet uses Internet protocols and network connectivity to securely share part of an organization's information or operations with its employees. The same concepts and technologies of the Internet such as clients and servers running on the Internet protocol suite are used to build an intranet. HTTP, FTP and other Internet protocols are used in intranet. There is often an attempt to use Internet technologies to provide new interfaces with corporate "legacy" data and information systems. Intranets are generally restricted to employees of the organization while extranets can generally be accessed by customers, suppliers or other approved parties. Advantages of intranets a. Increased Productivity: Intranets can help users to locate and view information faster and use applications relevant to their roles and responsibilities. With the help of a web browser interface, users can access data held in any database the organization wants to make available, anytime and - subject to security provisions - from anywhere within the company workstations, increasing employees' abilities to perform their jobs faster, more accurately, and with confidence that they have the right information. It also helps to improve the services provided to the users. b. Reduced Time: With intranets, organizations can make more information available to employees in less time. c. Improved Communication: Intranets can serve as powerful tools for communication within an organization, vertically and horizontally. From a communications standpoint, intranets are useful to communicate strategic initiatives that have a global reach throughout the organization. The type of information that can easily be conveyed is the purpose of the initiative and also what the initiative is aiming to achieve, who is driving the initiative, results achieved to date, and who to speak to for more information. By providing this information on the intranet, the staff have the opportunity to keep up-to-date with the strategic focus of the organization. d. Web Publishing: Web publishing allows 'cumbersome' corporate knowledge to be maintained and easily accessed throughout the company using hypermedia and Web technologies. e. Business operations and management: Intranets are also being used as a platform for developing and deploying applications to support business operations and decisions across the internetworked enterprise. f. Cost-effective: Users can view information and data via webbrowser rather than maintaining physical documents such as procedure manuals, internal phone list and requisition forms. Enhanced Collaboration: With information easily accessible by all authorized users, teamwork is enabled. QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 72676 QUESTION_TEXT Enumerate the OLAP concept with example. SCHEME OF EVALUATION Online Analytical Processing (OLAP) OLAP refers to a system in which there are predefined multiple instances of various modules used in business applications. Any input to such a system results in verification of the facts with respect to the available instances. A nearest match is found analytically and the results displayed form the database. The output is sent only after thorough verification of the input facts fed into the system. The system goes through a series of multiple checks of the various parameters used in business decision making. OLAP is also referred to as a multi dimensional analytical model. Many big companies use OLAP to get good returns in business. The querying process of the OLAP is very strong. It helps the management take decisions like, which month would be appropriate to launch a product in the market, what should be the production quantity to maximize the returns, what should be the stocking policy in order to minimize the wastage etc. (10 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 72679 QUESTION_TEXT What is value chain and what is its significance in MIS? Value-addition activities like production, marketing delivery and servicing of the product. These activities are connected in a chain. It is possible to reduce the transaction cost by proper coordination of all the activities. It should be possible to gather better information for various controls and also to replace the same by less costlier activities. It will also be possible to reduce the overall time required to complete an activity. Any activity of an organization is subjected to one or more of the following – SCHEME OF EVALUATION New technologies – Newer technologies change the direction of the value chain. Shifting buyer needs –The buyers have been increasing their demands to satisfy their needs in the form of convenience and better prices and features. Variation in industry segmentation – The value system undergoes a change depending upon the existence of old and new systems and their components in the value chain. Changes in the costs – It is possible to gain competitive advantage by optimizing the activities based on present conditions. Changes in government regulations–If there is a change in the standards of the product of the enterprise, with respect to the environmental controls, restrictions on entry to the market, and trade barriers affect the performance of the enterprise. (10 marks) QUESTION_T DESCRIPTIVE_QUESTION YPE QUESTION_ID 124249 QUESTION_T Distinguish between Prototyping approach and Life cycle approach EXT SCHEME OF EVALUATION (10 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 124250 QUESTION_TEXT Write a note on knowledge generation and knowledge delivery. What are the tools available to handle functions of knowledge management SCHEME OF EVALUATION Knowledge generation: After identification , definition and structuring the knowledge process must be set for acquisition of knowledge. Knowledge delivery: One may create knowledge and place it in knowledge database, but owning to its nature, it needs to be protected and made secure and also simultaneously made available to users for viewing, manipulating and application. (5 marks) Tools for knowledge management: 1. Database management tools 2. Data warehousing, data mart, data mining tools 3. Process modeling and management tools 4. Work flow management tools 5. Search engine tool 6. Document management tools(5 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 156304 Discuss the five levels of Scott Morton model. QUESTION_TEXT SCHEME OF EVALUATION ANS: The following five levels of Scott Morton indicate how it is possible to reconfigure strategic information system based on the influence of IT. 1. Localised exploitation: This is part of the evolutionary level and exists within individual business functions. It addresses the local efficiency and effectiveness of an information system. (2 marks) 2. 3. 4. 5. Internal integration: This is part of the evolutional level and exists between different systems and applications. It evolves out of rationalization using a common IT platform. Efficiency and effectiveness are enhanced by co-ordination and co-operation within the enterprise. (2 marks) Business process redesign: This is a part of the revolutionary level. It involves a more thorough re-evolution of the enterprise value chain and the production process. (2 marks) Business network redesign: This is also a part of the revolutionary level. It involves reconfiguration of the scope and the tasks of the business network. It also helps in the Creation and delivery of products and services. Coordination and co-operation extend, selectively beyond the enterprise’s boundaries.(2 marks) Business scope redefinition: It is also a part of the revolutionary level. It involves migration of functions across the enterprise’s boundaries. It may change the organization’s conception of the business. (2 marks)