CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
OCTOBER15
ASSESSMENT_CODE BBA205_OCTOBER15
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
14972
QUESTION_TEXT
What is Intranet? Explain its applications to business and its advantages.
SCHEME OF
EVALUATION
Definition (1 mark)
Explanation with usage of HTTP and FTP and other protocols (3 marks)
Advantages (increased productivity, reduced time, improved
communication, web publishing, business operations and management,
cost-effective, enhanced collaboration (6 marks)
An intranet is a private computer network. Intranet uses Internet
protocols and network connectivity to securely share part of an
organization's information or operations with its employees. The
same concepts and technologies of the Internet such as clients and
servers running on the Internet protocol suite are used to build an
intranet. HTTP, FTP and other Internet protocols are used in
intranet. There is often an attempt to use Internet technologies to
provide new interfaces with corporate "legacy" data and
information systems.
Intranets are generally restricted to employees of the organization
while extranets can generally be accessed by customers, suppliers or
other approved parties.
Advantages of intranets
a. Increased Productivity: Intranets can help users to locate and
view information faster and use applications relevant to their roles
and responsibilities. With the help of a web browser interface, users
can access data held in any database the organization wants to make
available, anytime and - subject to security provisions - from
anywhere within the company workstations, increasing employees'
abilities to perform their jobs faster, more accurately, and with
confidence that they have the right information. It also helps to
improve the services provided to the users.
b. Reduced Time: With intranets, organizations can make more
information available to employees in less time.
c. Improved Communication: Intranets can serve as powerful tools
for communication within an organization, vertically and
horizontally. From a communications standpoint, intranets are
useful to communicate strategic initiatives that have a global reach
throughout the organization. The type of information that can easily
be conveyed is the purpose of the initiative and also what the
initiative is aiming to achieve, who is driving the initiative, results
achieved to date, and who to speak to for more information. By
providing this information on the intranet, the staff have the
opportunity to keep up-to-date with the strategic focus of the
organization.
d. Web Publishing: Web publishing allows 'cumbersome' corporate
knowledge to be maintained and easily accessed throughout the
company using hypermedia and Web technologies.
e. Business operations and management: Intranets are also being
used as a platform for developing and deploying applications to
support business operations and decisions across the internetworked enterprise.
f. Cost-effective: Users can view information and data via webbrowser rather than maintaining physical documents such as
procedure manuals, internal phone list and requisition forms.
Enhanced Collaboration: With information easily accessible by all
authorized users, teamwork is enabled.
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72676
QUESTION_TEXT
Enumerate the OLAP concept with example.
SCHEME OF
EVALUATION
Online Analytical Processing (OLAP)
OLAP refers to a system in which there are predefined multiple instances
of various modules used in business applications. Any input to such a
system results in verification of the facts with respect to the available
instances.
A nearest match is found analytically and the results displayed form the
database. The output is sent only after thorough verification of the input
facts fed into the system. The system goes through a series of multiple
checks of the various parameters used in business decision making.
OLAP is also referred to as a multi dimensional analytical model. Many
big companies use OLAP to get good returns in business.
The querying process of the OLAP is very strong. It helps the
management take decisions like, which month would be appropriate to
launch a product in the market, what should be the production quantity to
maximize the returns, what should be the stocking policy in order to
minimize the wastage etc. (10 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72679
QUESTION_TEXT
What is value chain and what is its significance in MIS?
Value-addition activities like production, marketing delivery and servicing of
the product. These activities are connected in a chain. It is possible to reduce
the transaction cost by proper coordination of all the activities. It should be
possible to gather better information for various controls and also to replace the
same by less costlier activities. It will also be possible to reduce the overall
time required to complete an activity.
Any activity of an organization is subjected to one or more of the following –
SCHEME OF
EVALUATION

New technologies – Newer technologies change the direction of
the value chain.

Shifting buyer needs –The buyers have been increasing their
demands to satisfy their needs in the form of convenience and
better prices and features.

Variation in industry segmentation – The value system
undergoes a change depending upon the existence of old and new
systems and their components in the value chain.

Changes in the costs – It is possible to gain competitive
advantage by optimizing the activities based on present
conditions.

Changes in government regulations–If there is a change in the
standards of the product of the enterprise, with respect to the
environmental controls, restrictions on entry to the market, and
trade barriers affect the performance of the enterprise. (10
marks)
QUESTION_T
DESCRIPTIVE_QUESTION
YPE
QUESTION_ID 124249
QUESTION_T
Distinguish between Prototyping approach and Life cycle approach
EXT
SCHEME OF
EVALUATION
(10 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
124250
QUESTION_TEXT
Write a note on knowledge generation and knowledge delivery. What
are the tools available to handle functions of knowledge management
SCHEME OF
EVALUATION
Knowledge generation:
After identification , definition and structuring the knowledge process
must be set for acquisition of knowledge.
Knowledge delivery:
One may create knowledge and place it in knowledge database, but
owning to its nature, it needs to be protected and made secure and
also simultaneously made available to users for viewing,
manipulating and application. (5 marks)
Tools for knowledge management:
1.
Database management tools
2.
Data warehousing, data mart, data mining tools
3.
Process modeling and management tools
4.
Work flow management tools
5.
Search engine tool
6.
Document management tools(5 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
156304
Discuss the five levels of Scott Morton model.
QUESTION_TEXT
SCHEME OF
EVALUATION
ANS: The following five levels of Scott Morton indicate how it is
possible to reconfigure strategic information system based on the
influence of IT.
1. Localised exploitation: This is part of the evolutionary level and
exists within individual business functions. It addresses the local
efficiency and effectiveness of an information system. (2 marks)
2.
3.
4.
5.
Internal integration: This is part of the evolutional level and exists
between different systems and applications. It evolves out of
rationalization using a common IT platform. Efficiency and
effectiveness are enhanced by co-ordination and co-operation within
the enterprise. (2 marks)
Business process redesign: This is a part of the revolutionary
level. It involves a more thorough re-evolution of the enterprise
value chain and the production process. (2 marks)
Business network redesign: This is also a part of the revolutionary
level. It involves reconfiguration of the scope and the tasks of the
business network. It also helps in the Creation and delivery of
products and services. Coordination and co-operation extend,
selectively beyond the enterprise’s boundaries.(2 marks)
Business scope redefinition: It is also a part of the revolutionary
level. It involves migration of functions across the enterprise’s
boundaries. It may change the organization’s conception of the
business. (2 marks)