The American Board of Pediatrics: Efforts in Patient Safety and Maintenance of Certification Wednesday, December 5, 2007 12:00 – 1:00 p.m. EST Moderator: Marlene R. Miller, MD, MSc, FAAP Vice President, Quality National Association of Children’s Hospitals and Related Institutions (NACHRI) Alexandria, Virginia This activity was funded through an educational grant from the Physicians’ Foundation for Health Systems Excellence. Disclosure of Financial Relationships and Resolution of Conflicts of Interest for AAP CME Activities Grid The AAP CME program aims to develop, maintain, and increase the competency, skills, and professional performance of pediatric healthcare professionals by providing high quality, relevant, accessible and cost-effective educational experiences. The AAP CME program provides activities to meet the participants’ identified education needs and to support their lifelong learning towards a goal of improving care for children and families (AAP CME Program Mission Statement, August 2004). The AAP recognizes that there are a variety of financial relationships between individuals and commercial interests that require review to identify possible conflicts of interest in a CME activity. The “AAP Policy on Disclosure of Financial Relationships and Resolution of Conflicts of Interest for AAP CME Activities” is designed to ensure quality, objective, balanced, and scientifically rigorous AAP CME activities by identifying and resolving all potential conflicts of interest prior to the confirmation of service of those in a position to influence and/or control CME content. The AAP has taken steps to resolve any potential conflicts of interest. All AAP CME activities will strictly adhere to the 2004 Updated Accreditation Council for Continuing Medical Education (ACCME) Standards for Commercial Support: Standards to Ensure the Independence of CME Activities. In accordance with these Standards, the following decisions will be made free of the control of a commercial interest: identification of CME needs, determination of educational objectives, selection and presentation of content, selection of all persons and organizations that will be in a position to control the content, selection of educational methods, and evaluation of the CME activity. The purpose of this policy is to ensure all potential conflicts of interest are identified and mechanisms to resolve them prior to the CME activity are implemented in ways that are consistent with the public good. The AAP is committed to providing learners with commercially unbiased CME activities. DISCLOSURES Activity Title: Safer Health Care for Kids - Webinar The American Board of Pediatrics: Efforts in Patient Safety and Maintenance of Certification Activity Date: December 5, 2007 DISCLOSURE OF FINANCIAL RELATIONSHIPS All individuals in a position to influence and/or control the content of AAP CME activities are required to disclose to the AAP and subsequently to learners that the individual either has no relevant financial relationships or any financial relationships with the manufacturer(s) of any commercial product(s) and/or provider of commercial services discussed in CME activities. Name Paul V. Miles, MD, FAAP Name of Nature of Commerci Relevant al Financial Interest(s)* Relationship(s) (*Entity (If yes, please producing list: health care Research Grant, goods Speaker’s or services) Bureau, Stock/Bonds excluding mutual funds, Consultant, Other - identify) CME Content Will Include Discussion/ Reference to Commercial Products/Servi ces Disclosure of Off-Label (Unapproved)/Investigational Uses of Products AAP CME faculty are required to disclose to the AAP and to learners when they plan to discuss or demonstrate pharmaceuticals and/or medical devices that are not approved No Yes No No DISCLOSURES SAFER HEALTH CARE FOR KIDS - PROJECT ADVISORY COMMITTEE AND STAFF DISCLOSURE OF FINANCIAL RELATIONSHIPS All individuals in a position to influence and/or control the content of AAP CME activities are required to disclose to the AAP and subsequently to learners that the individual either has no relevant financial relationships or any financial relationships with the manufacturer(s) of any commercial product(s) and/or provider of commercial services discussed in CME activities. Name Name of Commercial Interest(s)* (*Entity producing health care goods or services) Nature of Relevant Financial Relationship(s) (If yes, please list: Research Grant, Speaker’s Bureau, Stock/Bonds excluding mutual funds, Consultant, Other - identify) CME Content Will Include Discussion/ Reference to Commercial Products/Services Disclosure of Off-Label (Unapproved)/Investigational Uses of Products AAP CME faculty are required to disclose to the AAP and to learners when they plan to discuss or demonstrate pharmaceuticals and/or medical devices that are not approved Karen Frush, MD, FAAP (PAC Member) No No No No Uma Kotagal, MD, MBBS, MSc, FAAP (PAC Member) No No No No Christopher Landrigan, MD, MPH, FAAP (PAC Member) No No No Not sure Marlene R. Miller, MD, MSc, FAAP (PAC Chair) No No No No Paul Sharek, MD, MPH. FAAP (PAC Member) No No No No Erin Stucky, MD, FAAP (PAC Member) No No No No Nancy Nelson (AAP Staff) No No No No Melissa Singleton, MEd (Project Manager – AAP Consultant) No No No No Junelle Speller (AAP Staff) No No No No Rev 9/2007 DISCLOSURES AAP COMMITTEE ON CONTINUING MEDICAL EDUCATION (COCME) DISCLOSURE OF FINANCIAL RELATIONSHIPS All individuals in a position to influence and/or control the content of AAP CME ac tivities are required to disclose to the AAP and subsequently to learners that the individual either has no relevant financial relationships or any financial relationships with the manufacturer(s) of any commercial product(s) and/or provider of commercial services discussed in CME activities. Name Name of Commercial Interest(s)* (*Entity producing health care goods or services) Nature of Relevant Financial Relationship(s) (If yes, please list: Research Grant, Speaker’s Bureau, Stock/Bonds excluding mutual funds, Consultant, Other - identify) CME Content Will Include Discussion/ Reference to Commercial Products/Services Disclosure of Off-Label (Unapproved)/Investigational Uses of Products AAP CME faculty are required to disclose to the AAP and to learners when they plan to discuss or demonstrate pharmaceuticals and/or medical devices that are not approved Ellen Buerk, MD, FAAP No No No No Meg Fisher, MD, FAAP No No No No Robert A. Wiebe, MD, FAAP No No Not sure No Jack Dolcourt, MD, FAAP No No No No Thomas W. Pendergrass, MD, FAAP No No No No Beverly P. Wood, MD, FAAP No No No No CME CREDIT The American Academy of Pediatrics (AAP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The AAP designates this educational activity for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity. This activity is acceptable for up to 1.0 AAP credit. This credit can be applied toward the AAP CME/CPD Award available to Fellows and Candidate Fellows of the American Academy of Pediatrics. OTHER CREDIT This webinar is approved by the National Association of Pediatric Nurse Practitioners (NAPNAP) for 1.2 NAPNAP contact hours of which 0.0 contain pharmacology (Rx) content. The AAP is designated as Agency #17. Upon completion of the program, each participant desiring NAPNAP contact hours should send a completed certificate of attendance, along with the required recording fee ($10 for NAPNAP members, $15 for nonmembers), to the NAPNAP National Office at 20 Brace Road, Suite 200, Cherry Hill, NJ 08034-2633. The American Academy of Physician Assistants accepts AMA PRA Category 1 Credit(s)TM from organizations accredited by the ACCME. Paul V. Miles, MD, FAAP Vice President Director of Quality and Practice Assessment The American Board of Pediatrics Chapel Hill, North Carolina Learning Objectives Upon completion of this activity, you will be able to: • Discuss the role of the American Board of Pediatrics (ABP) in improving children’s health care quality and safety. • Apply the new Maintenance of Certification process to your own individual situation. • Describe the role of the ABP in specific projects to improve knowledge and delivery of safe care to children. Patient Safety as a Professional Competency The American Board of Pediatrics: Efforts in Patient Safety and Maintenance of Certification Safer Health Care for Kids Webinar Dec 5, 2007 Paul V. Miles MD Vice President for Quality and Practice Assessment American Board of Pediatrics To Err is Human: The IOM recommended that standards for provider competence and knowledge of patient safety be developed and that assessment and reassessment on a periodic basis be done. P Miles ABP 13 “The ability to assess and systematically improve the safety of medical practice is an essential competency of every certified physician.” …..ABMS-CMSS Joint Planning Committee, December 2002 P Miles ABP 14 Six Core Physician Competencies Applied to Patient Safety • Patient care • Medical knowledge • Interpersonal and communication skills • Professionalism • Practice-based learning and improvement • Systems-based practice (Adopted by the ACGME and all twenty four ABMS specialty boards) P Miles ABP 15 Person Approach vs. System Approach “Naturally enough, the associated countermeasures are directed mainly at reducing unwanted variability in human behavior. These methods include poster campaigns that appeal to people's sense of fear, writing another procedure (or adding to existing ones), disciplinary measures, threat of litigation, retraining, naming, blaming, and shaming. Followers of this approach tend to treat errors as moral issues, assuming that bad things happen to bad people what psychologists have called the just world hypothesis.1” Reason, J BMJ 2000;320:768-770 ( 18 March ) P Miles ABP 16 Person Approach vs. System Approach “The basic premise in the system approach is that humans are fallible and errors are to be expected, even in the best organizations. Errors are seen as consequences rather than causes, having their origins not so much in the perversity of human nature as in "upstream" systemic factors.” Reason, J BMJ 2000;320:768-770 ( 18 March ) P Miles ABP 17 Dreyfus Model for Learning • • • • • Novice Advanced beginner Competent Proficient Expert P Miles ABP 18 Medical Career Continuum • • • • • Novice………………………Medical student Advanced beginner…….Beginning resident Competent………..…………Senior resident Proficient………….…7-10 years into career Expert……...…....Senior faculty/practitioner P Miles ABP 19 Number of Pediatricians Improvement Focus Educational System Improvement Residents Faculty Standard Novice – Competent - Expert P Miles ABP 20 Team and System Competency • The same progression from novice to expert applies to teams and microsystems • The ABP will accept team data for certification of individuals P Miles ABP 21 Personal Competency and Quality Care IOM QUALITY ACGME/ABMS COMPETENCIES SAFE TIMELY EFFECTIVE EFFICIENT PT CENTERED EQUITABLE PT CARE MEDICAL KNOWLEDGE COMMUNICATION PROFESSIONALISM PRACTICE BASED LEARNING AND IMPROVEMENT SYSTEM BASED PRACTICE J. Bingham & D. Quinn Vanderbilt P Miles ABP 22 Personal Competency and Patient Safety ACGME/ABMS Competencies Patient care Safety Clinical and procedural skills Medical Knowledge Knowledge about best practices, potential complications Communication Closed loop communication, negotiated narratives Professionalism Commitment to safety, transparency, a different view of autonomy Practice based learning & improvement Improvement science, measurement and reporting of errors, a commitment to telling the truth System based practice Team knowledge skills and attitudes, root cause analysis, process flow diagrams, microsystem and macrosystem knowledge, crew resource management P Miles ABP 23 Competency in Teamwork • Team Knowledge: – Knowledge about components of teamwork – Shared models – Knowledge of teammate characteristics – Knowledge of team mission, norms, objectives, and resources – Task-specific responsibilities Baker et al J Comm J Qual Patient Saf 31:185-202, Apr. 2005 P Miles ABP 24 Competency in Teamwork • Skills: – Closed-loop communication – Team leadership – Mutual performance monitoring – Backup behavior – Adaptability • Attitudes: – Belief in the importance of teamwork – Mutual trust – Team orientation Baker et al J Comm J Qual Patient Saf 31:185-202, Apr. 2005 P Miles ABP 25 Measurement of Team Performance • Must be grounded in team theory • Must account for individual and team-level performance • Must capture team process and outcomes • Must adhere to accepted standards for reliability and validity • Must address and real or perceived barriers to measurement Baker et al J Comm J Qual Patient Saf 31:185-202, Apr. 2005 P Miles ABP 26 ABP Maintenance of Certification Version 1.1: Requirements Part 1: License Part 2: Knowledge & Decision Skills SA Part 3: Secure examination Part 4: Component A – Patient Survey Component B – Approved activity P Miles ABP 27 Version 1.1: How much time? Part Activity Approx. Time Commitment 1 Licensure 0 hr 2 A - Knowledge Self-assessment B - Decision Skills 5 hr 5 hr 3 Examination 5 hr 4 A - Patient Survey B - eQIPP (or similar) - Credit for participating in approved QI 2 hr 10+ hr 10+ hr NOTE: Approximate times are actual “seat” time and do not include preparation time P Miles ABP 7-year certificate 27+ hours 3.9+ hr/yr 28 What is Part 4? Component A • Patient Survey Component B + Option 1: Approved web-based module • AAP eQIPP modules • Patient Safety module • PIM module + selfassessment combination package eg. Asthma PIM + QI Self-assessment Note: Activities listed under the Component B options are for example purposes only; other activities exist. Option 2: Approved collaborative • P Miles ABP eg. VON project + QI Selfassessment 29 A Proposal to Design, Develop, and Deploy a Web-based Patient Safety Education and Improvement Module That Will Meet the Requirements for Part 4 Maintenance of Certification TM A Collaborative Effort • • • • • • • ABMS – lead organization ABP/AAP ABFP/AAFP ABIM/ACP Surgery, anesthesiology, other specialties VA, DoD, AHRQ, National experts on patient safety P Miles ABP 31 Features • Designed to work for all 650,000+ board certified physicians across 24 specialties • Designed to work for non practicing physicians • Before and after knowledge self assessment • Quality improvement approach • Designed to work with local improvement efforts • Hot Links to key Patient Safety Web sites P Miles ABP 32 www.abms.org P Miles ABP 33 www.abms.org P Miles ABP 34 ABMS Patient Safety Improvement Program www.abms.org P Miles ABP 35 Other ABP Safety Initiatives • Patient safety content in certifying exams and other parts of the certifying process • ABP approval of patient safety improvement projects to meet the requirements for MOC Part 4 • Alliance for Pediatric Quality has selected patient safety as one of the three initial Improve First initiatives P Miles ABP 36 Eliminating Bloodstream Infections NACHRI CA-BSI Collaborative In the first 6 months, 29 children’s hospitals reduced infection rates in the PICU by nearly 70 percent by adhering to a rigid set of evidencebased practices shown to prevent infections in children. Monthly Aggregate PICU CA-BSI Rate BSI Collaborative Began Oct 2006 8 7 BSI Rate per 1,000 Line Days 6 5 4 3 2 1 Notes: 1) Prior to October 2006, the aggregate monthly collaborative rate is the average of the rates from all PICUs due to unavailability of line days data. Beginning in October 2006 the aggregate rate is calculated by dividing the total number of infections for the entire collaborative by the total number of line days. 2) Begining November 2006 control limits have been recalculated to illustrate the apparent change in the process of care. The new control limits are variable, taking into account the number of line days for each month (u-chart) while the previous control limits were constant, only taking into account the change in average BSI rate from month to month (XmR chart) 03/07 n=28 04/07 n=28 01/07 n=28 02/07 n=28 11/06 n=29 12/06 n=29 09/06 n=22 10/06 n=29 07/06 n=23 08/06 n=22 05/06 n=27 06/06 n=27 03/06 n=29 04/06 n=27 01/06 n=29 02/06 n=29 11/05 n=28 Center Line 12/05 n=28 09/05 n=28 10/05 n=28 07/05 n=28 08/05 n=28 05/05 n=28 06/05 n=28 03/05 n=28 04/05 n=28 01/05 n=27 02/05 n=27 11/04 n=26 12/04 n=26 09/04 n=27 Monthly BSI Rate 10/04 n=27 07/04 n=27 08/04 n=27 05/04 n=23 06/04 n=25 03/04 n=23 04/04 n=25 01/04 n=23 02/04 n=23 0 Control Limits 70% improvement: estimated 20 lives saved, 160 infections prevented, $6.4 million not spent in the first 6 months P Miles ABP 37 Resources for Patient Safety • • • • • AHRQ Web M&M site www.ahrq.gov To Error is Human IOM Creating systems of safe care IOM To Do No Harm – Julie Morath ABMS Web-based patient safety module P Miles ABP 38 Now What?!? Some take-away points from the Webinar: • The ABMS Patient Safety Program is valuable for all physicians • Participate in a local, regional or national safety improvement project • Engage in the AAP Safer Health Care for Kids effort • Create a culture of safety in your practice • Maintain board certification