December 20, 2013
SALEM-KEIZER TRANSIT Temporary
Information Support Analyst
Anticipated six month assignment
HOURLY: $ 22.79
Open until filled
First Review Date January 10, 2014
JOB SUMMARY:
Under the direction of the Manager of Planning and Technology Services, perform a wide
variety of moderately complex technical duties including, but not limited to, administration of
workstations, peripheral devices, desktop software, and operating systems.
This position
provides end user support and instruction for hardware and software.
ESSENTIAL JOB FUNCTIONS:
Provide prompt and courteously technical support to users of District systems and
technology by diagnosing problems and taking appropriate corrective action.
Install, administer, and maintain workstations, peripheral devices, desktop software, and
operating systems.
Provide support for server-based, District-wide software systems to include end-user
support, vendor coordination, troubleshooting, documentation, and training.
Provide individual and group instruction and training on office and transit specific
technology.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Extensive knowledge, ability, and skill in the administration, installation, repair, and support of
desktop computers and peripherals. This includes, but is not limited to, peripherals, printers,
network connectivity, security, Microsoft Windows desktop operating systems, Microsoft Office
applications, desktop applications, and other technology.
Job Announcement
Temporary Information Support Analyst
Extensive knowledge, ability, and skill in customer service, teamwork, and technical
communication. This includes, but is not limited to, communicating effectively with technical and
non-technical staff, working with external vendors, collaborating with peers, and providing
management with updates on outstanding projects and issues.
Enthusiasm for technology. This includes, but is not limited to, comfort with change, recognizing
alternative solutions, seeking business improvement, and advocating for innovation.
DESIRED KNOWLEDGE, SKILLS AND ABILITIES:
Extensive knowledge, ability, and skill in the administration and support of server-based,
District-wide software systems. This includes, but is not limited to, RouteMatch,
Trapeze, FleetNet, Accufund, People-Trak, and other transit technology.
Some working knowledge in the administration, installation, repair, and support of network and
communication technology, including, but not limited to, Active Directory, Group Policy, security,
servers, telephony, Wireless, and LAN/WAN technology.
SPECIAL REQUIREMENT:
No criminal conviction which may, in the sole judgment of the District, constitute a threat to
property or the safety of others.
REQUIRED EDUCATION AND EXPERIENCE:
Associate’s Degree or two-year technical certificate in computer science and two years of
experience installing, configuring, and maintaining computers and peripherals or any
satisfactory equivalent combination of related experience and training which provides the
required knowledge, abilities, and skills.
WORKING CONDITIONS:
Usual office working environment.
May occasionally have to drive or take the bus to perform position functions. If incumbent
wishes to drive, incumbent must present District with valid Oregon Driver’s License and must
maintain driving record which demonstrates adherence to safety and traffic laws and
regulations.
Must occasionally lift or move materials weighing up to 75 pounds.
Must occasionally work in confined spaces or under desks to access desktop or transit
computer equipment
Must carry a cell phone during working hours for accessibility purposes.
Job Announcement
Temporary Information Support Analyst
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND
LEVEL OF WORK BEING PERFORMED BY AN EMPLOYEE ASSIGNED TO THIS JOB
CLASSIFICATION. THIS DESCRIPTION DOES NOT INCLUDE OTHER OCCASIONAL
WORK THAT MAY BE ASSIGNED WHICH WOULD BE SIMILAR, RELATED, OR A
LOGICAL ASSIGNMENT TO THE POSITION.
SPECIAL REQUIREMENT:
No criminal conviction which may, in the sole judgment of the District, constitute a threat
to property or the safety of others.
REQUIRED EDUCATION AND EXPERIENCE:
TO APPLY:

Please submit our application form and a cover letter explaining your qualifications
for this position. You may obtain an application:
 On-Line: You may download application materials in Microsoft Word format (.doc) from
Salem Area Mass Transit’s District About Us page. Refer to specific current job
opportunity of interest for application materials. Website: www.cherriots.org
 In Person: At 925 Commercial St SE Suite 100 Salem OR 97302. Our office hours are
from 8:00 a.m. to 5:00 p.m., Monday through Friday.
 By Request: Call our Human Resources Division at 503-588-2424 or write us at 925
Commercial St SE Suite 100 Salem, OR 97302. Application materials will be sent via
U.S. Mail. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

Applications should be submitted to:
Human Resources Division
925 Commercial St SE Suite 100
Salem, OR 97302
OR
recruitment@cherriots.org
Faxes or resumes in lieu of original official District application form not accepted. Salem-Keizer
Transit District is not responsible for lost or delayed mail. Applications sent via email must be
signed.
Note: Salem-Keizer Transit is an equal opportunity employer. All interested applicants are
encouraged to apply.