Department of Human Resources
OPSEU Job Description
Job Title:
Job Number:
NOC:
Band:
Department:
Supervisor Title:
Fitness & Lifestyle Coordinator
A-212
4167
7
Athletics & Recreation
Director, Athletics & Recreation
Last Reviewed:
March 11, 2015
Job Purpose
This position is responsible for the full continuum of fitness and wellness programs and services
to meet the needs of Trent University students, staff/faculty, and community members. Areas
of responsibility include overseeing the fitness centre, the rowing and paddling tank, and the
climbing wall in the Trent Community Sport & Recreation Centre. This position sets and
achieves standards of program delivery to ensure the highest quality programs to promote
membership enrollment and ongoing member retention.
Key Activities
A) Fitness
1. Plans, organizes and directs the activities of the Fitness Centre program components to
include: fitness evaluations, orientation for new members, personal training programs, and
on-the-floor support by qualified staff.
2. Develops unique curriculum for a wide range of fitness and fitness-related programs to
meet the needs of a variety of age groups and abilities. This programming will utilize all
components of the facility, including: fitness equipment, climbing wall, paddling/rowing
tank, fitness studio, outdoor trails, canoeing, etc.
3. Works cooperatively with other program staff to deliver integrated programming that
promotes a varied selection of programs to members, and maximizes use of the entire
facility.
4. Promotes membership enrolment by providing or overseeing tours to prospective members.
Ensures the careful assimilation of new members into specific programs.
5. May participate in delivering program instruction.
6. Develops programs and makes available resource material focused on general fitness and
wellness topics that support members in reaching their health and wellness goals.
7. Contributes to the development of a healthy workplace initiative, creating programs,
activities, and educational programs that support the health and wellness of staff/faculty at
Trent (example: nutrition, smoking cessation, weight loss, stress management, back injuries,
etc.).
Job Number: A-212
Page 1 of 3
Last updated: April 2015
8. Provides oversight and direction to the Youth Development Co-ordinator in relation to
youth development programs.
B) Customer Service & Membership
1. Supports positive public relations with members, students, and user groups, ensuring the
delivery of excellent customer service.
2. Responds to inquiries or complaints from the public, students, and user groups about
programs and facility use.
3. Participates in delivery of facility tours and program information to prospective members.
4. Working in conjunction with the Marketing Coordinator, contributes ideas to support
ongoing membership and membership renewals, ensuring that fitness program information
is effectively communicated.
5. Participates in networking events to promote membership sales in the community, including
health and wellness expos, and attendance at various business groups (e.g. Chamber of
Commerce, Women’s Business Network, Rotary Club, Sales and Ad, etc.).
6. Working in conjunction with the Marketing Coordinator, contributes to developing
membership packages with corporations, sport organizations etc., particularly as they relate
to the use of the rowing/paddling tank and the climbing wall.
C) Human Resources
1. Hires, trains and evaluates all staff for the fitness centre, fitness classes, personal trainers,
rowing/paddling tank, and the climbing wall.
2. Develops and co-ordinates pre-season and on-going training programs for all staff.
3. Develops and maintains work schedule for all staff.
4. Completes bi-weekly timesheets for all staff, ensuring that they are coded correctly and
submitted to payroll in a timely manner.
5. Provides ongoing feedback to student staff and provides performance appraisals annually.
6. Co-ordinates integration of procedures and training needs with other Department staff for
security, building access, maintenance, first aid response, physical operations, management
of membership records, merchandise, financial management, and inventory control.
D) Financial
1. Develops annual budget for Fitness operations; develops and implements staffing plan
based on budget; makes spending decisions based on budget.
2. Monitors budget monthly and reports variances to the Assistant Director, Business
Operations.
E) Administration
1. Ensures that all fitness equipment is inspected, monitored to ensure compliance with
prescribed operating and safety standards. Ensures that all fitness equipment is kept clean
and in good repair.
2. Assists with the procurement of contracts and other formal relationships with designated
fitness suppliers.
3. Assists in developing contracts and agreements with external user groups/partners in the
use of the fitness facility, specifically the rowing/paddling tank, and climbing wall.
4. Contributes to the development of policies and procedures that support the operation of
the fitness facility and its associated programs, with specific emphasis on risk management.
Job Number: A-212
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Last updated: April 2015
Education
Post-secondary degree or diploma (3 year) in sports administration, physical health and human
performance, recreation administration or a related area.
Experience Required
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Four years’ experience providing leadership, supervising and programming within a
fitness and recreation environment
Demonstrated knowledge base in exercise and wellness theory and practice.
Registration with CanFitPro, or other recognized national certification as a Fitness
leader, instructor or Personal Trainer.
Education in nutrition and wellness.
Experience in developing policies and procedures, specifically risk management.
Excellent customer service skills. Ability to balance the interests of a variety of client
groups, adjusting priorities to meet client needs.
Communicates effectively with students, staff, faculty and members of the community,
using tact and discretion, treating others with respect.
Strong supervisory, interpersonal and training skills are essential.
Solid organizational, time management, financial control, and planning skills.
Good conflict resolution skills; ability to diffuse potentially volatile situations.
Demonstrated ability to work independently and as part of a team.
The ability to work extended hours and evening hours is required.
Proficiency in application of Microsoft Office Suite (Word, Excel, PowerPoint).
Current Standard First Aid and CPR.
Responsibility for the Work of Others
Indicate whether the incumbent is directly or indirectly responsible for the work of others. Provide the title
of the position(s) as well as an example of how the incumbent is responsible for the work of others on a
daily basis. Specifically, indicate whether the position has responsibility for hiring and supervision of
student workers.
Direct Responsibility
 Students
 Personal Trainers (external)
 Fitness Instructors (external)
Indirect Responsibility
Lead Hand to: Youth Development Coordinator
Job Number: A-212
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Last updated: April 2015