The Catholic University of America Columbus School of Law Interviewing, Counseling, and Negotiation Syllabus Fall Semester 2012 Gretchen McMullen, Adjunct Clinical Instructor E-mail: gretmcmullen@hotmail.com Cell: 202 253 2420 Office Hours: Tuesday and Thursdays 6:45 to 7:30 pm and Other times by appointment Class sessions: T, Th 7:45 to 9:00 pm in Room 217 Required Text: Stefan F. Krieger & Richard K. Neumann, Jr., Essential Lawyering Skills: Interviewing, Counseling, Negotiation, and Persuasive Fact Analysis (“ICN”), (4th ed. Aspen 2011). Roger Fisher, William Ury, & Bruce Patton, Getting to Yes: Negotiating Agreement Without Giving In (“GTY”), (3rd ed. Penguin Books 2011). Course Overview: Welcome to Interviewing, Counseling, and Negotiation. This is a practical skills seminar offering students the opportunity to develop and practice the essential lawyer skills of interviewing clients and witnesses; counseling clients; and negotiating on behalf of clients. During the course we will read and discuss theory and concepts about effective lawyering in these three areas; in addition, students will engage in interactive role-playing exercises and simulations in which students will practice these skills and apply the concepts discussed in the readings. In addition, during the seminar students will apply the principles of experiential learning: learning from experience requires planning, doing, and reflecting. Students will plan each major exercise in interviewing, counseling, and negotiation by preparing a memorandum outlining the student’s goals, strategy, and plans for each exercise; after participating in the role-play exercise, students will then evaluate and critique their own performance and the extent to which they achieved their goals in each exercise. Students will prepare and share with the class a “lessons learned” summary after every role-play exercise, in order to further clarify and articulate insights and observations about the effectiveness of different techniques and concepts from the reading material as applied in each exercise. 1 Research has shown that lawyers need about 10 years of consistent application to become proficient in the skills and techniques covered in this class. That said, by the end of the seminar students should have gained a solid introduction in both the theory and the practice of these essential lawyering skills – interviewing, counseling, and negotiation. In addition to practicing these lawyering skills in simulated role-play exercises, students will study and apply persuasive factual analysis, the analytical framework lawyers use to develop the facts of the case, determine the legal issues, counsel clients as to the best course of action, and negotiation on behalf of clients. Along with gaining these important practical and theoretical skills in interviewing, counseling, and negotiations skills, with careful preparation and reflection, students should also gain important insight and clarity into how to become an effective lawyer. Grading Rubric: 1. Client Interview and Witness Interview Simulations Each student will write a three to six page preparation memorandum to the client's file explaining your goals, plans, and strategies to be achieved in the client interview and the witness interview. In addition, each student will write two journal entries: (1) immediately after your role-play that includes a critique of your performance as the attorney and the extent to which you achieved your learning goals set forth in the planning memorandum; and (2) a second journal entry critiquing your performance after you review the recording of your role-play to include post-client interviewing reflections about how to improve upon your performance based on the techniques discussed in class and in the assigned readings. This constitutes 20% of the course grade as follows: (5% for the preparation memo; 5% for the initial post–role play journal entries; 5% for the post-role-play video review journal entries; and 5% for a 5-8 minute class presentation of lessons learned from your recorded role play). 2. Client Counseling Simulation Each student will write a three to six page preparation memorandum to the client’s file explaining your counseling goals, plans, and strategies based upon the principles learned in-class. That memorandum will require nominal legal research of the client matter. And require two journal entries: (1) immediately after your roleplay that includes a critique of your performance as the attorney and the extent to which you achieved your learning goals set forth in the planning memorandum ; and (2) a second journal entry critiquing your performance after you review the video tape of your role-play to include post-client counseling reflections about how to improve upon your performance based on the techniques discussed in class and from the assigned readings. 2 This constitutes 25% of the course grade as follows: (5% for the preparation memo; 5% for the initial post–role play journal entries; 5% for the post-role-play video review and journal entries; and 10% for a 5-8 minute class presentation of teachable moments from your recorded role play). 3. Transactional Negotiation Simulation Each student will write a three to six page preparation memorandum to the client's file explaining your negotiation strategy. Also two journal entries: (1) immediately after your role-play that includes a critique of your performance as the attorney and the extent to which you achieved the learning goals set forth in your planning memorandum; and (2) a second journal entry critiquing your performance after you review the video tape of your role-play to include post-negotiation reflections about how to improve upon your performance based on the techniques discussed in class and in the assigned readings. This constitutes 25% of the course grade as follows: (5% for the preparation memo; 5% for the initial post–role play journal entries; 5% for the post-role-play video review and journal entries; and 10% for a 5-8 minute class presentation of teachable moments from your recorded role play). 4. Dispute Resolution Negotiation Simulation Each student will write a three to six page preparation memorandum to the client's file explaining your negotiation strategy. Also two journal entries: (1) immediately after your role-play that includes a critique of your performance as the attorney; and (2) a second journal entry critiquing your performance after you review the video tape of your role-play to include postnegotiation reflections about how to improve upon your performance based on the techniques discussed in class and in the assigned readings. This constitutes 25% of the course grade as follows: (5% for the preparation memo; 5% for the initial post–role play journal entries; 5% for the post- role-play video review and journal entries; and 10% for a 58 minute class presentation of teachable moments from your recorded role play). 5. Class Participation and Attendance is mandatory and includes (1) participation in class discussion, in-class exercises, maintaining a journal of your role-play performances, and attendance at every class. 6. Note: Your journal can also be used for recording questions you want answered, issues you want to explore, in addition to your pre and post simulation self-evaluation of your performance. Fewer points are 3 awarded if upon review of your journal you did not cover all of the required journal entry topics. . This Syllabus sets forth topics and assignments covered in ICN. It includes all assignments, assignment due dates, and reading to be completed before each class. The syllabus may change with notice of those changes given to you and posted on TWEN. COURSE ASSIGNMENTS Part I. Becoming a Lawyer________________________ August 21 Course Introduction Assigned Reading: ICN Chap. 1 What This Book is About ICN Chap. 2 Professionalism After discussing the concepts and theory in the assigned reading, students will discuss learning goals for the course and conduct brief Interviewing Exercise and debrief the results in class. August 23, 2012 Course Introduction Continued Assigned Reading: ICN Chap. 3 Lawyers for and with the Client ICN Chap. 4 Lawyering as Problem Solving ICN Chap. 5 Communication Skills ICN Chap. 6 Multicultural Lawyering After discussing the assigned reading, students will conduct an Interviewing Exercise and debrief the results in class. Part II. Client & Witness Interviewing_______________ August 28, 2012 Class Discussion of Interviewing a Client; What are you trying to accomplish in the initial client interview? Reading: ICN Chap. 7 Observation, Memory, Facts, and Evidence ICN Chap. 8 Interviewing the Client Instructor to assign Client Interview Role-play for next class; Students to prepare Learning Goals Planning Memo for Client Interview Role-play due August 30th. 4 August 30, 2012 Conduct a Client Interview Role-play: students will participate in the role-play either as the attorney or the witness; record the session, and complete the first reflective journal entry on August 30th; prior to the next class session, students will review the recording of the role-play, complete the second reflective journal entry, and prepare a brief presentation of lessons learned to present in next class. September 4, 2012 Continue Class Discussion about Interviewing a Client; Debrief of Role-Play; students to present lessons learned from Client Interview Role-play to class. Reading: Review ICN Chap. 8 Interviewing the Client ICN Chap. 9 Interviewing the Witness September 6, 2012 Questioning Techniques, Active Listening, & Responding Empathetically After discussing the reading, students will participate in exercise in these techniques in class and debrief results. Part III. Persuasive Fact Analysis____________________ September 11, 2012 No class: Students to complete reading and prepare three (3) separate outlines (legal elements, chronology, and story model) using facts from the first Client Interview role-play. Reading: ICN Chap. 10 How We Organize and Think About Facts ICN Chap. 11 The Legal Elements Model of Organizing Facts ICN Chap. 12 The Chronology Model of Organizing Facts ICN Chap. 13 The Story Model of Organizing Facts September 13, 2012 Class Discussion of Persuasive Fact Analysis; students to present examples of three models for organizing facts in class for discussion of pros and cons/effectiveness of each model. 5 Part II. Witness Interviews Continued_______________ September 18, 2012 Class Discussion of Witness Interviews; Applying Persuasive Fact Analysis in Practice Reading: Review ICN Chap. 9 Interviewing the Witness Instructor to Assign Witness Interview Role-play for next class; Students to prepare learning goals memo for witness interview Role-play prior to next class. September 20, 2012 Conduct Witness Interview Role-play; record session and complete first reflective journal entry; prior to next class, complete second reflective journal and brief lessons learned presentation for next class. September 25, 2012 Debrief of Witness Interview Role-play; Students to Present Lessons Learned from Witness Interview Roleplay; Wrap up of Interviewing and Persuasive Fact Analysis. Part IV. Client Counseling_________________________ September 27, 2012 Class Discussion of Client Counseling Reading: ICN Chap. 18 What Happens When a Lawyer Counsels a Client ICN Chap. 20 Preparing for Counseling: Structuring the Options October 2, 2012 Continue Discussion of Client Counseling Reading: ICN Chap. 21 The Counseling Meeting with the Client ICN Chap. 22 Overcoming Special Problems in Counseling 6 Instructor to assign Client Counseling Role-play for next class; students to conduct Legal Research in preparation for the Client Counseling Role-Play; students to prepare learning goals memorandum for Client Counseling RolePlay before next class; After discussing the reading, students will perform brief exercise in Client Counseling and debrief during class. October 4, 2012 Conduct Client Counseling Role-play; record session and complete first reflective journal entry; prior to next class, review recording and complete second reflective journal entry; prepare brief lessons learned for class discussion. October 9, 2012 No class; administrative Monday October 11, 2012 Debrief Results of Client Counseling Role-play and Wrap Up of Client Counseling Review readings from these ICN chapters: ICN Chap. 18 What Happens When a Lawyer Counsels a Client ICN Chap. 20 Preparing for Counseling: Structuring the Options ICN Chap. 21 The Counseling Meeting with the Client ICN Chap. 22 Overcoming Special Problems in Counseling Part V. Negotiation_______________________________ October 16, 2012 Introduction to Negotiation Reading: ICN Chap. 23 How Negotiation Works ICN Chap. 25 Developing a Negotiation Strategy GTY Chap. 1 The Problem: Don’t Bargain Over Positions After discussing the reading, students will conduct a negotiation exercise and debrief the results. 7 October 18, 2012 Interest Based Negotiations Reading: GTY Chap. 2 Separate People from the Problem GTY Chap. 3 Focus on Interest Not Positions After discussing the reading, students will conduct a negotiation exercise and debrief the results. October 23, 2012 Interest Based Negotiations Continued Reading: GTY Chap. 4 Invent Options for Mutual Gain GTY Chap. 5 Insist on Using Objective Criteria After discussing the reading, students will conduct a negotiation exercise and debrief the results October 25, 2012 Power and Influence in Negotiations Reading: GTY Chap. 6 What If the Other Side is More Powerful? GTY Chap. 7 Negotiation Jujitsu GTY Questions About Fairness and “Principled” Negotiation ; Questions 1-3, pgs. 151-57 Instructor to assign Negotiation Role-Play for next class; Students to prepare learning goals memorandum for Negotiation Role-play before next class. October 30, 2012 Conduct Negotiation Role-play; record role-play; complete first reflective journal entry; before next class review recording and complete second reflective journal entry; prepare “lessons learned” summary for next class. November 1, 2012 Debrief Negotiation Role-play; students to present lessons learned from Negotiation Role-play. 8 November 6, 2012 No class: Students to complete assigned reading and be prepared to discuss how reading applies to Negotiation Role-play exercise. Reading GTY Chap. 8 Taming the Hard Bargainer GTY Questions About Dealing with People Questions 4-6, pgs. 151-68 November 8, 2012 Discussion of Negotiation Tactics and Dealing with Difficult People in Negotiation Reading: ICN Chap. 27 Following Through on Your Negotiation Plan ICN Chap. 28 Negotiation Tactics Instructor to assign second Negotiation Role-Play; Students to prepare goals memorandum second for Negotiation Role-play. November 13, 2012 Conduct second Negotiation Role-play; record session; complete first reflective journal entry; before next class review the recording and complete second reflective journal entry; prepare brief lessons learned summary for class discussion next class. November 15, 2012 Debrief second Negotiation Role-play; students to present lessons learned from role-play; November 20, 2012 Continue discussion second Negotiation Role-play and Effective Negotiation Technique November 22, 2012 No Class; Thanksgiving Holiday November 27th Course wrap up and course evaluations due November 29, 2012 Reserved. 9 Policy Regarding Laptop Computer Use in Class: due to the interactive nature of this seminar, the Instructor does not permit the use of laptop computers or other electronic devices during class; please turn off cell phones before entering class.. 10