Workforce Development Summit
Welcome
Risk Management/
Insurance Education
The industry needs skilled workers.
Students need jobs.
WE ALL CAN HELP.
The Good Works Fund:
• Established in 2009.
• Supports charitable giving in the insurance field
with an emphasis on insurance education.
• Governed by a volunteer leadership committee
composed of independent insurance agents.
The Good Works Fund:
• Provides guidance and support for colleges to
establish insurance specialization programs.
• Provides funds to state colleges for scholarships
to students pursuing an AA or AS with
insurance specialization.
The insurance talent gap is huge
• Most of you already feel the pain.
– Older workers are retiring even as the
industry is growing.
– Qualified workers are increasingly difficult to
find.
– Intra-industry poaching is rampant.
Industries Gaining the Most New Jobs
Statewide
Rank Title
19
Insurance Carriers & Related Activities
Forecast: 9.7 percent growth over next 8 years
Source: Florida Department of Economic Opportunity, 2014-2022 forecast
We’re adding jobs
Average Annual Openings, Growth
Claims Adjusters, Examiners, and Investigators
Customer Service Representatives
Insurance Sales Agents
Insurance Underwriters
4,537
Source: Florida Department of Economic Opportunity, 2014-2022 Statewide forecast
We need to replace workers
Average Annual Openings, Replacement
Claims Adjusters, Examiners, and Investigators
Customer Service Representatives
Insurance Sales Agents
Insurance Underwriters
7,406
Source: Florida Department of Economic Opportunity, 2014-2022 Statewide forecast
It’s time to
build the bench
GWF Game Plan:
Establish
Establish insurance specializations
programs at state/community colleges to
develop a pipeline of job candidates who are
“work ready” on day one.
GWF Game Plan
• Recruit agent and industry “ambassadors”
with relationships at state colleges (board
members, civic group activities, etc.) to
open doors.
GWF Game Plan
• Offer colleges financial support to market
the program to students
• Grant colleges money to provide student
scholarships and assistance
• Create an internship program
GWF Game Plan:
Enhance & Expand
Enhance insurance specialization programs
for students and incent more colleges to
offer by passing workforce development
legislation.
Workforce bill now law
As of July 1, 2015, students who graduate
with an AA or AS degree with nine (9) credit
hours of insurance instruction approved by
DFS receive both a 4-40 and a 20-44 license.
Good Works Fund Game Plan
Established programs
• St. Johns River State College
• St. Pete College
• Santa Fe College
Good Works Fund Game Plan
New programs
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Broward College
Polk State College
Seminole College
Tallahassee Community College
Good Works Fund Game Plan
Programs under consideration
• Gulf Coast
• Hillsborough Community College
• State College of Florida
Good Works Fund Game Plan
Think students aren’t interested in working in the insurance industry?
IT’S NOT WHAT YOU SAY, IT’S
HOW YOU SAY IT.
GWF Game Plan:
Reframe the career
• 9 out of 10 students
surveyed said they are
not interested in working
in the insurance industry.
• But 6 in 10 said they
would like a job that
includes analyzing risk
and recommending
solutions.
Source: The Griffin Insurance Education Foundation
Appeal to millennials
• Insurance-industry jobs are projected to grow
and offer above average work-life balance.
• Insurance jobs offer ample opportunity for
advancement.
• Insurance is virtually recession proof:
consumers never stop needing it.
Good Works Fund Game Plan
Not just jobs…good jobs
• Insurance agent ranks #7 on U.S. News &
World Report’s 2015 Business Best Business
Jobs list
• Also on the list: sales manager (#13), sales
rep (#15), and customer service rep (#22)
Good Works Fund Game Plan
Discussion Points
– How best to support the colleges, i.e. social media,
collateral supporting materials, faculty, curriculum or
scholarships.
– What industry participation do colleges need? Job
fairs, on campus recruiting, guest speakers?
– How important is an internship/capstone
component? Do you currently offer paid
internships? Will the industry support interns?
– What is the biggest challenge we have not addressed
that you foresee?
GWF Game Plan:
Work together
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Agencies
Carriers
Local boards
State colleges
Associates
GWF-FAIA-DFS Resources
• Greg Thomas – Florida DFS Director of
Agent and Agency Services
– Greg.Thomas@myfloridacfo.com
• Lee Martin – FAIA, GWF Staff Liaison
– lmartin@faia.com
• Sue Ray – FAIA, Dir. Of Communication
– sray@faia.com