Peralta Community College District – LIS85 & Library Program and Service Needs Annual Program Update Template 2010-11 Library Services and Instructional Program I. OVERVIEW Manager: Dr. Rebecca Kenney Date Submitted: 10/11/10 Dept Chair: David H.Sparks BI Downloaded: 10/7/10 Discipline Campus: LIS Alameda Mission: The College of Alameda Library strives to be a learning-centered library for a diverse community by providing physical and online access to quality print, electronic, and multi-media resources, services, and instruction. The library faculty and staff strive to promote academic excellence and student success by emphasizing skills in library research, information literacy, and critical thinking. As a result of encouraging intellectual curiosity, independent thinking, and lifelong learning the library helps to facilitate students, faculty, and staff to achieve their individual educational, occupational, and life goals. II. New Student Data: LIS85 from 10/7/10 download from District A. Enrollment Sections (master sections) FTES FTEF FTES/FTEF B. Retention Enrolled Retained % Retained C. Success Total Graded Success % Success Withdraw % Withdraw Fall 2008 Fall 2009 Fall 2010 26 28.0 40 2.0 5.0 1.0 1.73 0.13 12.98 1.87 0.15 12.1 2.67 0.13 20.03 22.0 17.0 77.0 24.0 24.0 100.0 N/A N/A N/A 22.0 13.0 59.0 5.0 22.0 24.0 15.0 62.0 0.0 0.0 N/A N/A N/A N/A N/A Comment Only one section offered; 1 Peralta Community College District – LIS85 & Library Program and Service Needs III-IV. Faculty Data and Faculty Data Comparables F2010 Full Time FTEF/ Total FTEF ratio – for COURSES OFFERED (LIS 85) Full Time Faculty FTEF (A) Extra service FTEF (B) .13 Temp FTEF (C) Total FTEF (A+B+C) 0 .13 .13/.13=100% 3 .2 3.2 Full Time FTEF/ Total FTEF ratio – for OTHER Library Instruction (Orientations, Workshops) Narrative: are PT faculty available? Can FT faculty be reassigned to this program? Implications if not filled: Ratio A/ (A+B+C) 3/3.2=94% Part Time Library Faculty is available on a regular and on-call basis. Primary assignments are for evening hours and weekends, backfill for Head Librarian (.2), Intersessions, and Summer Sessions. FT Faculty can volunteer for these assignments as Extra Service, but not part of their regular contractual assignment. If not filled library open hours would be restricted to day-time and M-F only. The library, as required in Title 5, must be open during class times and without P.T Librarians this would be impossible to do outside of the regular semester. Faculty FT/PT ratio Current If filled If not filled 3 to .8 See above See above Classified Professional Personnel ▪ Vacant, (Cataloging/Pr ocessing) Total: IF FILLED: 3 filled, 1vacant – Maintain acceptable level of performance for cataloging library materials for student use. All contract positions # FTE faculty assigned 3.8 IF NOT FILLED: Would need to continue to hire P.T. Cataloger/Processing Librarian New material purchased would take longer to be ready to be shelved for student use. Staffing of library would become difficult in times of furloughs and during illnesses, or any other retirements. Library Technician ▪ 1 Principle Library Technician ▪ 2 Senior Library Technicians Lili Tavassoli, 2 Peralta Community College District – LIS85 & Library Program and Service Needs Library Tech I ▪ 1 Library Technician II ▪ Vacant, (Cataloging/Pr ocessing) Library Technician ▪ 1 Principle Library Technician ▪ 2 Senior Library Technicians Lili Tavassoli, Library Tech I ▪ 1 Library Technician II 2009-10 Orientations & LIS500 Workshops 1. Enrollment -- No. of Orientations 2. Orientations: Students Attended /Average Class Size 3. 4. Enrollment – No. of Workshops/Attendance/Average Student Success (see 2008 Report) 2008-09 2007-08 2006-07 2005-06* (Sp & Fall) 59 78 62 53 42 1689/28 1442/18 1466/ 22 1230 969 / 42 0– Pending redesign N.A. 25/47/ 1.9 24/10/ .42 24/NA 17/NA student per wksht student per wksht N.A. N.A. .11 N.A. Includes LIS500 Wkshs &, Orientation Pending new survey & analysis Pending new survey & 3 Peralta Community College District – LIS85 & Library Program and Service Needs analysis increase 5. Persistence (see 2008 Report) N.A. N.A. N.A. N.A. N.A. 6. GPA Average (see 2008 Report) N.A. N.A. .25 increase N.A. N.A. REFERENCE DESK INSTRUCTION ONE-ON-ONE* SUMMER INSTRUCTION SESSIONS STUDENTS ATTENDING: Total/Session 5342 2010 5701 2009 5843 2008 6 7 7 226/38 300 232 6,025 5,723 2007 2006* Not offered Not offered Not offered Not offered Pending new survey & analysis Pending new survey & analysis 2007-08 excludes Summer Offered 1st time 2008 Narration – Staffing Hire of retired Library Technician (Cataloging/Processing) is crucial to maintain good level of service providing resources to students. P.T. Library Faculty are primarily scheduled in the evenings, weekends, Intersessions, and Summer Sessions. Additional staffing or extra service, or additional funding for P.T. hours, is needed for expansion of orientations, workshops, or other library instruction if offered outside of the regular academic year. Extra services cost for Summer instruction would be minimal. For example for 4 hrs of instruction per week with 4 hrs of preparation the cost for the average Intersession would be under $1,000. Cost for a summer session would average about $3,000. for similar hours. Total budget for all extra session last year ran about $18,642 (staffing and supplies) of additional funds not included in our regular budget allocation. V. Qualitative Assessments CTE and Vocational: PCCD Libraries are not currently included in analysis of community and labor market relevance evidence of community need based on Advisory Committee input, industry need data, McIntyre Environmental Scan, McKinsey Economic Report, etc. Due to lack of district statistical support and services, library-related statistics are managed and collected by COA librarians with support district researcher. Librarians have conducted some local research included here as well as Stable, consistent budget for minimum library services is needed. Current level of services and resources, while improved due to Measure A funding, remain below standards for our students. Faculty and staff provide an excellent service and instruction within very limited financial constraints. Narrative Studies from several California Community Colleges, such as that prepared by Glendale Community College, have shown instruction in Information Literacy/Competency increases student GPA, persistence, the number of units they complete, and their performance in individual classes.” i This is demonstrated by our own data collected here at COA. The Academic Senate for California Community Colleges continues to reaffirm its support for information competency for AA degrees. This body also continues to recommend that IC/IL be a graduation requirement. ii The COA and Peralta Librarians, with the support of the Chancellor, continue to pursue the concept of 4 Peralta Community College District – LIS85 & Library Program and Service Needs state library statistics, results and conclusions creating an information competency requirement at Peralta. See 2009-10 Findings and Analyses Report on the Library Homepage/Handouts.* As indicated by the statistical charts below and attached appendices, the Library is showing increase demand in its instructional programs and service areas. Demand for instruction increased 25% in 2008-09 with a similar increase in students attending 2009-10. We believe this is directly related to increased outreach to faculty via the Course Outline approval system and individual consultations with faculty. However, lost of evening open hours also resulted in several instructors not bringing their classes to the library resulting in decreased number of class sessions Increased instruction (whether students attending or sessions) also stimulates more productive use of Reference instruction. Embedding library instruction into specific courses also aids effectiveness and means of assessment and analysis. See previous Unit Plan & Program Review for recent experiment with Eng. 1A classes. \ Also significant was the funding of library instruction during the summer semesters. Increase in use of the print collection (checkout and in-house use) may be tied to the updating of library collections, the new materials purchased, and the reliance of students on the reserve collection (due to increase in textbook costs). V. Basic Skills Components: Students attending instructional sessions increased by 17% in 2009-10. Offering LIS 85 Online consistently since Summer 2008 Offered Summer Instruction for third year. Increase in Textbook Reserve transactions by 48% from previous year Increased student learning in online research spurred 200% increase in database usage Information Literacy as a Basic Skill: See detailed narrative rationale for inclusion of information literacy as a basic study skill in 2007-08 Unit Plan.iii. The library has either already integrated, or is exploring instructional practices that relate to those listed for programs in the Basic Skills Initiative (section D1-D10) including: 5 Peralta Community College District – LIS85 & Library Program and Service Needs Curriculum and teaching methodology developed and materials purchased for new emphasis on Basic Skills in Library Resources and Instruction At the ASCCC Spring 2008 Plenary Session the committee, Resolved, That the Academic Senate for California Community Colleges request that the Basic Skills Initiative Steering Committee incorporate appropriate library activities into the assessment tool and effective practices portion of any future editions of Basic Skills as a Foundation for Student Success in California Community Colleges. Application of current learning theory in information competency; Tailoring orientations to specific disciplines, assignments, and needs of instructor/student; Uses a variety of teaching methods (audio, visual, small groups, etc.) to address holistic development of all students (social, emotional, class, and cultural experience), also providing public access to research materials on campus for student without such resources Creation of new testing and assessment tools for evaluating skill set for Basic Skills via library assignments Orientations and workshop are presented in a highly structured environment physically in the library to orient student to facilities and resources; Works with English basic skills, ESL, DSPS, other student success, basic skills and learning community programs, instructors sharing and developing library instruction and resources for student in these programs; the library has created a new special collection for ESL materials and purchased recommended resources for EMOJA, APASS, and ADELANTE Has begun a series of assessment tests to help access instruction and monitor student performance including: bibliographic assignments, critical thinking assignments – “What is your assignment?” What is the research process?” “Assignment topic as search strategy.” Pre/post tests. At COA, librarians attend Basic Skills workshops and keep undated concerning the Basic Skills & Student Success/ Enrollment Management Committee. VI. Strategic Planning Goals Advance Student Access, Success & Equity Engage our communities and Partners Build Programs of Distinction Create a Culture of Innovation and Collaboration Develop Resources to Advance and Sustain Mission The Library supports all these Strategic Planning Goals that meet the educational needs of its multicultural and diverse community by emphasizing the teaching of library research and information literacy (LIS85, LIS500 & other Instructional Sessions, by acquiring a current, authoritative, and appropriate collection of resources through research and collaboration with instructional faculty in order to serve this community and provide the basic resources necessary for programs of distinction, including our specialized “learning communities” and to advance and sustain the college’s mission. The library strives to provide excellent, comprehensive and flexible services, resources, and programs that embrace a range from introductory and basic research skills to more advanced information literacy skills. In this way the library can help prepare and empower all students for further education and occupational goals. By insisting on a vision of a teaching-centered library, librarians support the college goals in using, traditional individual, as well as newer team, or group oriented teaching methodologies to train student as innovative seekers of knowledge. Through the processes of learning how to access library services, one-on-one reference, or classroom instruction, library faculty assists the college’s goal by teaching students how to seek, evaluate information, as well as communicate effectively and efficiently. The library also support the college’s Goals and Objectives for 6 Peralta Community College District – LIS85 & Library Program and Service Needs Improvement, 2003-05 by assisting in the development of student learning outcomes at library course and program levels that will be used across disciplines. The library assists the college in other goals such as improving student persistence, retention and completion rates and increasing student success. This assistance is needed especially for at-risk students and can be achieved throughout the college by promoting clearer lines of communication, more stable student services and staff, and respect and civility between faculty, staff, students. VII. College Strategic Plan Relevance New Program Under Development Program that is integral to your college’s overall strategy Program that is essential for transfer Program that serves a community niche Programs where student enrollment or success has been demonstrably affected by extraordinary external factors, such as barriers due to housing, employment, childcare, etc. Library services and instructional programs strive to provide basic informational resources to support the whole college curriculum. This is especially true for the development of new programs/subject areas that come to the attention of librarian via the course development process at the college and result in developing library collections in new directions. Library services and programs are essential to the colleges strategy and are mandated by Title V The LIS85 Introduction to Library Information Studies prepares all students with essential skill necessary in our 21st century information society. This course is transferable to CSU and fulfills a basic requirement. Contemporary employers expect a basic knowledge of critical search for information, evaluation of information, and presenting the results of research to colleagues. Action Plans & Steps: Library Instruction, Collections, and Services Please describe your plan for responding to the above data. Consider curriculum, pedagogy/instructional, scheduling, and marketing strategies. Also, please reference any cross district collaboration with the same discipline at other Peralta colleges. PRIORITIZED ACTION PLANS: 2011-12 GOALS AND TASKS DETAILS included for overall plans/goals and specific action steps. 1. DISTRICT-WIDE: New Integrated Library System: Implementation of new system. 2. BUDGET & PLANNING: Agreement on Maintenance of Effort Library Budget – MOU with Managers to fund minimum/maintenance of effort budget each year, regardless of funding source; establishment of detailed maintenance budget at the line item level for annual costs and expenses. Post TTIP State Categorical Cuts – Regular funding for library research electronic online databases, cover short-fall of $48,000. for 2011-12. A MOU for a minimal annual or “maintenance of effort” budget for annual library expenses. Approval by Budget Committee, Business Office, College Council, & District to create “roll-over” budget that reflect actual annual expenditures. 7 Peralta Community College District – LIS85 & Library Program and Service Needs 3. STAFFING: 4. Post Measure A Planning: Promote growth and development of programs and services by including library in Regular and New Money funding, not just Measure A as has become the district practice Educational Master Plan: Inclusion of Library Services and Instruction section. Adopt regular funding of extra sessions (Intersessions, Summer) including Instructional Librarian. STAFFING NEEDS: FILL CURRENT VACANT POSITION FOR LIBRARY TECHNICIAN (CATALOGING/PROCESSING) Continue to hire P.T. Cataloger/Processor until hiring of above Funding for student assistant (Obj. Code 2453) to assist with increase work flow in technical services, acquisitions, and public services. See staffing request below. Formal establishment of Circulation Services for AV/Listening. Hiring 1.0 FTE Student Assistant for AV/LISTENING Center -- Adequate staffing, technology, and supplies to realize this project MAINTAIN LIS Instructional Program: Library Instruction – Increased demand shown since 2002 – Until faculty/staffing increased in proportion to increased demand; analysis has shown (see above) this contributes to Student Success by reflecting an 81% persistence rate. Continuing offering LIS85 each semester Feasibility study and planning for district requirement for Information Competency as supported by Chancellor Feasibility study of developing Workshop series (LIS500) in conjunction with ESL, DSPS, and EOPS faculty o Or development, including reinstatement of LIS048 or adoption of LIS200 for additional classes and workshops: Information Literacy (IL) for tutors, for ESL and other basic skills and learning community groups, and ASTI using various techniques, formats, and methodologies (based on DHS Sabbatical findings) Online Reference: Evaluation of experiment and survey of Virtual Reference services 5. SLOs: Ongoing assessment of analysis and revision of teaching methods in Taskstream 6. COLLECTION DEVELOPMENT Online Databases: Depending on funding, review selection of current databases. Continued Upgrade of collections based on Measure A funding: Bring COA up to accreditation standards (volumes, currency, and curricular appropriateness) research materials for student needs. Complete the collection upgrade within ten years first with Measure A funds, then applying annual funding to accomplish the goal. Continue Collection Review and Development Project for specific subject area crucially needing updating New emphasis on Basic Skills and ESL materials Review and acquisitions that has an impact on staffing, including: research for new resources, contact time with teaching faculty for recommendations, refinement of weeding process in technical processing. Review print ordering and outsourcing processing. Periodicals: Stabilize budget allocations for periodical collection. Begin revision of collection development policy statement for periodicals. Weed collection. Reserve Textbook: Develop additional sources for funding Reserve Books (Book Store, Student Government funds, President, development of E-Reserve – copyright issues). Collections: Funding support for library materials to research, select, and processes a new Multimedia Collection (including captioned VHF, video disks, DVDs, and CDs, for use by entire 8 Peralta Community College District – LIS85 & Library Program and Service Needs 7. campus community as required by professional standards and Title V Ed. Code. $10,000 of Measure A Library Funds if supply funds found EBOOKS: Hold on purchase until NetLibrary is migrated to EBSCOHost and/or a stable platform for remote access to EBook collections is established for a district-wide proxy services for access. College Archive: Begin design and organization of College Archive. Based on supplies already ordered, plan for future equipment and supplies for archive. TECHNOLOGY NEEDS – IT TEAM/LIBRARIANS Preparation for Upgrade of District-wide Library Upgrading of New Integrated Library System Upgrade Library’s Student use research stations – Possible change to THIN CLIENT with server versions of readers and Public Web Browser for easier installation and maintenance, other server software as needed. Upgrade of EZProxy – no costs; switch to authentication via student ID numbers Upgrade of Library Office computers (approximately 3 units) Upgrade of Library Instructional Laptop Listening Viewing Center Equipment – equipment and multimedia collection development; assess standards and costs for collection and new processing. Purchase needed equipment. 8. MARKETING NEEDS: Community Outreach to Alameda Public for collaboration on a literacy event Feasibility of having Information Literacy Workshops (LIS500) at Alameda Public and/or advertize LIS85 Funds for printing Library Pamphlets about: 1. Regular services and instruction 2. Specialty pamphlets titled: “How a book gets on the library’s shelves,” and “What do librarians do?” 3. Library Bookmark with services and hours 9. FACILITIES NEEDS 10. Finalize Safety Plan for Library/LRC based on campus plan including security camera, report on status of alarms o Inclusion in District Lighting Project: Replace AND/OR repair L Bldg ceiling lighting, switches, and exit/emergency lights. ONGOING REVISION OF LIBRARY POLICIES: Continued revision of copyright policy for circulating materials Additional Planned Educational Activities Health/safety/legal issues: Student Retention and Success FACITLITIES: Space Use analysis; L Bldg. Safety/Health Plan prepared including disaster preparedness, daily security, address inadequate cleaning, maintenance of lighting, air filtering system. Plan to be completed May 2012 Continued development of EZ READING COLLECTION for BASIC SKILLS, 1ST TIME READERS, & ESL STUDENTS 9 Peralta Community College District – LIS85 & Library Program and Service Needs Continuation of Creative Writing/Reading Series (Spring 2011) Literacy/Reading Projects, including Big Read Program, and Banned Books Reading Special National, Educational, Ethnicity, & Topic Open Displays to promote reading and circulation. iv RESOURCE NEEDS (Equipment, Materials, Supplies, Staffing) Budget Categories Fund 1 (Supplies/Fees) Fund 1 (Staffing) Fund 14 Fund 17 Measure A Allocated 09/10 3,788 26,743 222 1140 50,000. Expended 09/10 6,313.73 54,308.92 0 1151.46 50,000 Requested 10/11 6,026 45,230 Comments 50,000 45,000. 44,673.88 50,000 As per bond agreement for upgrading library collections & 09/10 for TTIP cuts for electronic databases Purchase of new library materials (books for research) 0 0 0 0 0 0 131,893 156,447.99 151,256 (Resources) Measure A (Databases) VTEA Other: Fund 12 (TTIP) Total Additional Revenue (grants, fee-based, and donations etc) COA Faculty Senate Awarded/Generated 09/10 %Expended 09/10 1,832 100% See goals and task details above, and attached budget for line item details above categories. State Categorical Fund Cut F2009 See Attached 09-10 “Fixed Costs” doc for details. Comments Grant for Reserve Textbooks Please describe any needs in the RESOURCE NEEDS DETAILS: Library Program, Services & Courses STAFFING SUMMARY Currently, COA Library has 4.0 FTE classified staff (library technicians) and one vacancy, and 3.8 FTEF Faculty. o HISTORY: CUT FALL, 2008: One .1 (Sat.) part-time classified staff position, and Saturday, two adjunct librarians. o According to Title V of the California Education Code recommendations, a library the size of COA Library should have a minimum faculty/staff of 11.5 FTE to maintain current DAY HOURS of operation and development of library programs and A/V, including a library director. Audio-Visual Staff includes 1 full time media specialist. Additional staff assistant also cut. STAFFING PRIORTIES: 10 Peralta Community College District – LIS85 & Library Program and Service Needs FILL VACANT LIBRARY TECH POSITION; CONTINUE TO HIRE CATALOGER/PROCESSER 6 HRS WEEKLY UNTIL HIRED STUDENT ASSISTANT 1 FTE (Obj. Code 2352) 20 hrs. to work as a floater between public services and technical processing. o Currently the library receives no funds for student assistants from non-instructional funds and replies only on work study. Need for additional staffing for technical services, acquisitions, and public services due to increased work load caused by Upgrade & Weeding, organization of college archive projects increasing work load in Cataloging/Processing, and unreliability of work study students to adequately cover public services (Circulation, Reserve) SUMMER SESSIONS & INTERSESSION ADJUNCT FACULTY HIRING: Work into budget MOE Winter / Spring Intersession, Summer Session Reference Librarians Extra service for Summer Library Instruction – 30 hours FORMAL ESTABLISHMENT OF CIRCULATION SERVICES FOR AV/LISTENING. STAFFING: Hiring 1.0 FTE Student Assistant for AV/LISTENING Center -- Adequate staffing and supplies to realize this project COLLECTIONS: PRINT & ELECTRONIC MATERIALS NEEDS SUMMARY: ALTERNATIVE FUNDING FOR ONLINE DATABASES: Maintain extra funding to cover database expansion & annual rise in costs: $48,000. Instructional Equipment & Library Materials (Fund 14) -- 5% ANNUALLY FROM TOTAL OF FUND 14 ALLOCATED Reference Collection’s annual standing orders. Annual budget for “standing orders” in Reference -- $3,000. UPGRADE OF COLLECTIONS FROM MEASURE A -- $50,000 annually including development research, select, and processes a new Multi-Media Collection (including captioned VHF, video disks, DVDs, and CDs), for use by entire campus community as required by professional standards and Title V Ed. Code. RESERVE TEXTBOOKS: $6,000 annual (Maintain + Grow) Develop additional sources for funding Reserve Books (Senate, Book Store, Student Government funds), and/or include costs in budget plans and goals. SUPPLIES SUMMARY: CATALOGING/PROCESSING: Maintain level of funding, plus additional cataloging/processing and office supplies: Increase in cataloging supplies necessary to process and prepare for circulation due to increase in purchase of new library materials, including multimedia (CD, DVD) formats Increased funding for processing Multimedia Collection in order to implement Listening/Viewing Center EQUIPMENT/IT (software, hardware) NEEDS SUMMARY: Cabling for Library Open Classroom and 1 Replacement bulb – Cabling initiated by work order, ceiling mount and bulb – equipment order (Measure A) Replacement of Library OPACs for student use with Thin Client (12) units facing Ref Desk ($8,000 extimate) Includes electrical outlets for individual computer use on reverse side. Library CD/DVD Server – TurboPlus/Kintronics estimate $3,000 – $17,500. OR NEW WIRELESS TOWERS STREAMING MEDIA CONTENT TO LISTENING-VIEWING STATIONS (Sami Ali’s Project) 11 Peralta Community College District – LIS85 & Library Program and Service Needs Annual 3 M security gates maintenance contract -- $2,000. Upgrade of EZProxy – no additional costs. Bi-annual renewal fee for Public Web Browser – 250 upgrade to server version Walky-Talky for Librarian on duty – Connected to Safety Aides or Sheriff FACILITIES NEEDS SUMMARY (Items to be included in our Facilities master Plan for Measure A funding) Security Camera at main entrance – part of District project – need to know where placed Repair/replacement of exit and emergency lighting in cataloging/processing area – part of District project? Student Learning Outcomes & Assessment for Courses and Services Number of active courses in your discipline 2 Number with SLOs 2 % SLOs/Active Courses 100% Number of course with SLOS that have been assessed 2 Describe types of assessment method you are using: Annotated Biography (paper), Skill Demonstration, Skills Worksheet, Quiz & Questions, Course Evaluation Surveys, Library Services Surveys, Various graded assignments based on “one-shot” instructional sessions, pre/post tests Describe result of your SLO assessment progress: See extensive analysis at: http://alameda.peralta.edu/apps/page.asp?Q=Library%20Handouts&menutab=3&pro=20013 Hellenius, Shawna. 2007. “Information Competency Graduation Requirement Programs: A Survey of Methods.” Academic Senate for California Community Colleges Newsletter (SENATEROSTRUM), Sacramento, CA. ii “Reaffirm the Need for Information Competency,” by Sharon Vogel, Butte College, Executive Committee Information Competency, http://www.topsy.org/infocomp.html (accessed Oct 16, 2007). iii California State Academic Senate Homepage, http://www.asccc.org/ . iv See above for analysis of library research on student success via instructional program participation. i 12