Others Major Worldwide Customers Toyota Honda Isuzu Subaru Mazda Daihatsu Hino Suzuki Mitsubishi Nissan Hyundai Kia Volkswagen GM Chrysler Ford Volvo Jaguar Land Rover OPEL BMW Mercedes-Benz Volkswagen Audi Renault PSA Fiat Tata Tesla John Deere Caterpillar Cummins CNH Harley-Davidson Perkins Paccar Volvo Trucks Freightliner Major North American Customers GM Chrysler Ford BMW Mercedes-Benz Hyundai Kia Tesla Volkswagen Toyota Honda Isuzu Subaru Mazda Hino Suzuki Mitsubishi Nissan John Deere Caterpillar Cummins CNH Harley-Davidson Perkins Paccar Volvo Trucks International Truck & Engine Polaris Mack Trucks Freightliner Product Flow Vehicle Purchaser OEM Customer First Tier Supplier DENSO Second Tier Supplier Second Tier Supplier DENSO’s Procurement Policy • Open door • Mutual growth based on mutual trust • Promotion of local procurement • Promotion of green procurement • Strict legal compliance and confidentiality Purchasing Process Flow SUPPLIER DENSO First Contact Presentation Issue of Quotation Prototype Production Issue of Final Quotation First Contact Preliminary Review Second Review Quotation Request Evaluation of Quotation Initial Plant Visit Prototype Order Evaluation of Prototype Quality Process Audit Final Quotation Request Overall Evaluation Final Selection Contract Order Placement Regular Production Setup DENSO Culture in North America Culture Blending Management Principles American Culture Development for Every Associate DENSO Philosophy Good Company Japanese Culture Community Commitment DENSO Corporate Culture American Culture DENSO Philosophy Creativity Entrepreneurial spirit Equality Volunteerism Recognition Respect humanity Long-term vision Continuous Improvement Japanese Culture Long-term vision Continuous improvement Consensus Teamwork Participation DENSO Culture Consensus Equality Teamwork Recognition Participation Monozukuri (Making Things) DENSO is committed to making high-quality components. Quality Strong attention to even a single defect. Delivery Strict adherence to delivering on time. Competitiveness Continuous improvement with technologies & skills. Safety & Environment Cherishing people, community, and environment. Humanity Participative management with self-improvement. Corporate Social Responsibility Goals • Achieve growth of DENSO Groups through contribution to sustainable development of society. • Practice responsible corporate activities with a good balance of economic aspects (business results). • Environmental and social aspects.