Role: Director of Human Resources
Location of Employment
63-66 Amiens Street, Dublin 1
Role
Director of Human Resources
Reporting to
Chief Executive
Responsible for
HR Executive, HR Assistant
Contract
Permanent
Salary
€72,619 - €97,582
Hours
35 hours worked over 5 days
Probation
6 months
Pension
Available on completion of probation
Leave
22 days (+ 3 days office closure at Christmas)
Travel
Mileage Allowance Operates
Clúid Housing (Clúid) is a not-for-profit organisation with a vision of a society where
everyone has a great place to live. Clúid achieves this through its mission of providing
quality housing and services which enable residents to create homes and thriving
communities. Clúid has 135 staff to ensure that it has the capacity to meet this mission. To
date Clúid has provided over 5,150 properties to low income families and single people in
housing need all over Ireland.
This is a fantastic opportunity to join a vibrant company voted a Great Place to Work® in
2011, 2012, 2013, 2014 & 2015. You will be working as a member of the Executive Team
leading the organisation to deliver its strategy and business plan. As a member of the
Executive Team you will bring forward new initiatives and processes to enhance our people
management processes and ensure Clúid Housing has an environment which fosters
continuous improvement and innovation.
Role: Director of Human Resources
Role Overview: To work with the Executive Team to deliver the corporate strategy. To contribute a
progressive HR agenda which is aligned with the business plan. To champion the corporate values of the
organisation ensuring all our activities are imbued with these values. You will be accountable for all
aspects of the HR function including HR Strategy, HR Budget, Employee Relations, Compensation and
Benefits, Recruitment, Organisational Development, Talent Management, Performance Management
and Communications. You will work closely with the Board and convene the Building our Capacity Board
Committee.
Reporting to: Chief Executive
Key responsibilities
Executive Team:
 Provide support and advice to the Executive Team on all human resource matters
 Help to guide the Executive Team on all change management initiatives
 Source and instruct external consultants and advisers where appropriate
 Provide advices to the Executive Team on organisational planning
 Maintain and continuously update your own skills and knowledge so as to fulfil your brief to
the Executive Team and Board
 Maintain and complete the annual HR work-plan and meet the HR expectations contained
within the business plan
Recruitment & Selection:
 Participate in the drive for operational excellence by managing on-site recruitment in a timely
manner after internal & external approval is received
 Liaise with managers to plan recruitment in advance of budget preparation
 Manage the sourcing, selection and placement of employees at all levels in the organisation
 Manage the recruitment process from drawing up job descriptions, selecting the appropriate
sourcing methods right through to offer and induction stage
 Drive recruitment and resource management processes to ensure right talent and capabilities
are in place
 Ensure an active and engaged probation process is used so that only appropriate staff are
retained to work in Clúid
 Develop Resource Planning processes for Clúid.
Performance Management:
 Implement the People Support Process throughout the organisation ensuring the approach is
maintained whilst professional and consistent measures are employed
 Provide coaching to line managers in dealing with performance
 Ensure all managers are trained to fulfil the requirements and expectations of Clúid Housing
 Provide advice to managers to encourage behaviours that reinforce the values of Clúid
Housing
Learning & Development:
 Manage the learning and development plans throughout Clúid
 Ensure alignment of the learning plan with the Clúid business plan and objectives.
 Manage and organise the training plans alongside the departmental Managers & Directors,
taking ownership of the delivery plan and roll out
 Ensure training and opportunities for learning and new experience are available to staff to
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facilitate continuous improvement and up to date knowledge
Monitor, assess and report on training outcomes
Ensuring the right resources are available and agree project milestones
Maintain and enhance the trainee recruitment programme which ensures the availability of
professional property managers to Clúid Housing
Build and maintain relationships with key external accrediting bodies
Internal Communications and Staff Engagement:
 Continue to lead and deliver on the internal communications infrastructure which will ensure
regular two way communication and encourage staff engagement
 Manage the Great Place to Work project through the employee “Inclúid to Improve” Group.
 Identify specific areas of focus in terms of continuously improving the levels of employee
engagement throughout the organisation
 Continuously review and upgrade the benefits package obtaining value for money for Clúid
 Create and employ staff retention policies that help to retain core staff
Talent Management:
 Manage Organisational Talent Review Process & Succession planning as appropriate
 Lead the continuous assessment of business capabilities to ensure Clúid is fit for purpose
and HR supports the business challenges e.g. resource planning and capacity building.
 Facilitate organisation capability initiatives such as the Building Potential programme
 Manage Effective Mentoring Interventions including cross organisational peer support
 Facilitate and roll out changes to Company policy.
Organisational Development:
 Oversee the implementation of the strategic plan and the Business plan as a member of the
Executive Team
 Advise and support on the people element of any change processes within Clúid
 Facilitate Clúid in managing any structural changes and work closely with the Executive
Team to ensure optimal organisational structures are in place to meet business objectives
 Develop close working relationship with the business units to gain commercial understanding
of their business strategies and people requirements
 Assist in the implementation of HR initiatives throughout Clúid, ensuring a pragmatic,
effective implementation
 Facilitate management to utilise people programmes and tools to motivate teams and create
a culture that encourages the development and retention of high calibre people, high
performance and ongoing employee engagement.
Employee Relations:
 Provide support and advice on employee relations matters to all employees
 Ensure timely handling of all employee relation matters, ensuring correct grievance /
disciplinary procedures are adhered to
 Provide interpretation and advice on all HR policies to promote consistent application
 Provide expert advice and guidance on the legal & HR implications of people management
decisions
 Manage all disciplinary processes, supporting relevant managers and liaising with official
bodies as required
 Prepare managers and staff in advance for appearances to external bodies
 Manage Clúid’s Dignity at Work policies and procedures & liaise with the H&S where
appropriate
HR Administration and Reporting:
 Maintain the HR database and manage the HR administration function including the time
management system
Ensure all HR Policies and Procedures are widely communicated and comply with current
Employment Legislation
Review and approve contracts/amendments and correspondence to employees before issue.
Operate an efficient and effective leave management system
Promote consistency of approach and equality in the application of all HR policies
Produce reports on key measures for managing the Human Capital of Clúid Housing
Prepare and present as required HR Reports to the Board of Directors
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Payroll & Benefits / Compensation and Benefits:
 Continue to deliver the Remuneration & Benefits strategy for Clúid Housing
 Ensure that compensation & benefit activities (pay, pension, etc) are delivered on time and
that information is accurate
 Manage delivery of the pension scheme through our 3rd party scheme administrator
 Manage the Employee Benefits schemes
 Manage, through liaising with Finance, employee expenses through payroll
 Manage the Company fleet
Support for Board Committees:
 Prepare and disseminate information to enable the Board Committees to carry out their role
and meet the objectives of the Board
 Establish and maintain good working relationships with all committee members
 Make presentations to the Board on matters under your brief
 Make presentations, carry out studies and commission papers as instructed by the Board &
CX
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Any other duties which are consistent with your role
Key competencies required in the role
 Commitment
 Negotiation
 Customer Care
 Communication and Influencing
 Flexibility and Effectiveness
 Innovation & Change
 Leadership
 Team Work
Person Specification
Essential
Desirable
Key Skills
Candidates will be shortlisted on the basis of illustrating in their application that they fulfil the
following criteria. Examples that demonstrate the ability to fulfil the criteria should be included as well
as the above competencies.
Essential
Desirable
Education/ Qualifications:
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 Degree in Human Resources Management (HRM) or related subject.
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A post graduate / Master’s degree will be considered an advantage
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 Professional qualification CIPD
Essential
Desirable
Knowledge/skills:
 Employment law, health & safety, selection methods, change
management methodologies
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 Exposure to business principles and practices
 Excellent decision making skills based on data and analyses
 A passion for improving the delivery of services with a commitment to
continuous improvement
 Confident, independent decision making with an ability to operate
effectively in a changing environment
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Essential
Experience:
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 Minimum of 10 years’ experience of working in a generalist HR role,
at least five years with Managerial responsibility
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 Experience of working at all levels of an organisation from Board
level to individual staff
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Experience of effectively interchanging between strategic and
hands-on Human Resources activities.
Proven ability to integrate within a senior management team as a
valued advisor and implementer
Experience in a property, construction or real estate environment
Experience of managing disciplinary/grievance processes
Proven track record of delivering remuneration strategies
Line Management Experience
Change Management experience
Managing HRIS to record accurate employee data and produce
relevant MIS for the Executive Team
Experience of working closely with line managers to deal with a wide
variety of people issues
Proven financial control, budget management skills and strong
commercial acumen
Experience of leading and implementing employee engagement
initiatives
Awareness of Systems Thinking / Lean Methodology
High energy, personal presence and maturity as components of
leadership ability in order to facilitate good decision making
Desirable
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Clúid’s Values are:
Professionalism: Clúid drives up standards through a commitment to high-quality services,
continuous improvement and investment in its people.
Innovation: Clúid works at the forefront of the sector, focusing on solutions and innovating in a
constantly changing Ireland.
Respect: Clúid’s work is underpinned by a mutual respect and trust between customers, staff and
managers. Clúid listens to and learns from its customers and staff and recognises those staff who go
the extra mile.
Collaboration: Clúid values partnerships in achieving the best outcomes. Clúid is open, co-operative
and easy to do business with.
Sustainability: Clúid ensures that all its activity is socially, financially and environmentally
sustainable.
Our vision for service delivery at Clúid is that residents are able to say:
That I have a comfortable home and Clúid help me if I have a problem
I am treated fairly & equitably
I have choice
I am dealt with quickly & correctly