TEMPLE UNIVERSITY
MSOM 3901: Operations Management (Honors)
Spring 2013
Instructor:
Dr. Edward C. Rosenthal
Alter Hall, room 526
(215) 204-8177
edward.rosenthal@temple.edu
http://astro.temple.edu/~rosenthl
Section:
CRN: 6431. Tuesdays and Thursdays 11:00 – 12:20 in room SP 26 (lab).
Text:
Operations Management by Jay Heizer and Barry Render (“customized” 10th
ed. for Temple University), Prentice Hall, 2011.
About the textbook: You can purchase the book for $121.65 new from the T.U.
bookstore. You can also purchase an “e-book” directly from Prentice Hall, for
$100. Note, however, that the e-book will disappear after the semester has
ended. You can also browse for a cheaper version of the book online, but please
note, it MUST be the 10th edition and it CAN’T be the “flexible” version.
Office Hours: Tuesdays and Thursdays 10:00 – 11:00 AM, or after class; other times by
appointment.
Software:
Microsoft Excel; POM-QM for Windows (by Howard J. Weiss). Please
download the POM-QM for Windows software at:
http://wps.prenhall.com/bp_heizer_opsmgmt_10/147/37741/9661929.cw/index.html .
Week
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Topics
Introduction; Capacity Planning and
Decision Analysis
Decision Analysis
Forecasting
Linear Programming (LP)
LP and Transportation
Facility Location
Facility Layout
review and MIDTERM EXAM
Waiting line models
Inventory Management
JIT and MRP
Project Management
TQM
Quality Control
Chapters
1; Supplement 7; Module A
Supplement 7; Module A
4
Module B
Modules B,C
8
9
Module D
12
16; 14
3
6
Supplement 6
Prerequisites:
STAT 2903 (old numbering 2901, 2902), or equivalents.
Notes: (1.) Bring a USB drive to the lab sessions so that you can save files!
(2.) The class notes are available on our class’s Blackboard (Bb) site under “Course
Documents.” Please locate this this file (154 pp. in Word) and either download it
onto your laptop or print it out as soon as possible.
(3.) We will be using the Blackboard site for the class for weekly communication and
posting of files.
Overview:
The production and operations functions are integral to any organization.
Essentially one can think of these functions as the subsystem of the organization
that converts inputs into goods and services. This course will examine the
efficient design and control of this subsystem. Naturally, much of the analysis
involved is quantitative; therefore much of the work will be aimed at
mathematical formulation and solution of the problems typically encountered.
The course will be an introduction to and survey of the field.
Objectives:
Students are expected to leave the course with a basic familiarity with the
different models used to analyze the various features of the operations function.
Another aim is for students to become proficient in the use of software as an aid
to analysis of operations problems. Additionally, it is important to grasp how
disparate operations functions are integrated not only among themselves but with
other functional areas in the organization.
Grading:
Team homework project (10%)
Class presentation (team grade) (7.5%)
Class participation (7.5%)
Midterm exam (35%)
Final exam (40%). The final exam will be comprehensive.
Exams:
Both exams will be done with the computer as a tool for you to carry out
necessary analysis. The exams will be open book as well (i.e., free access to your
textbook, notes, files, etc.). However, you are not allowed to use the Internet (for
Bb, e-mail, etc.) or a cell phone during exams.
Teams:
You will do some of your work in teams. A team is a group of TWO or THREE
people. Please form yourselves into teams as soon as possible (definitely during
the first week of class) and let me know who is on your team.
Homework: The team HW project will be done in teams and will be collected as two separate
assignments. There will be regular HW assignments that will not be
collected, but which will be reviewed. Each team will be assigned certain HW
problems that they will work out and present to the class. (This HW presentation
will count toward the class participation grade.) It is important that you keep up
with the HW and master the assigned problems.
Presentation: The primary purpose of this exercise if for all of us to stay current with
operations management practice (in the “real world”). Each team will make one
5 – 10 minute presentation on a recent article (or articles) in the media that
focuses on one or more operations management topics. (The topics are basically
the ones listed in the syllabus or additional ones covered in the textbook.)
On the Blackboard site I will give more instructions about this task.
Blackboard: We will be using the Bb site weekly. Among other things, on this site I will post
HW solutions (after we go over the problems in class).
Miscellaneous:
No additional work will be required or accepted.
There will be no make-up exams, excepting extraordinary circumstances.
Eating and drinking are prohibited in the lab.
A reminder: all coursework (except for the work done as teams) is supposed
to be individual work. In particular, copying, soliciting or receiving help from
others on exams and homework, and abetting such activity are prohibited and
can result in failure for the work in question or for the course.
Finally: The following is taken from Temple University’s policies on student and faculty rights:
Disability Statement: This course is open to all students who meet the academic
requirements for participation. Any student who has a need for accommodation based on the
impact of a disability should contact the instructor privately to discuss the specific situation as
soon as possible. Contact Disability Resources and Services at 215-204-1280 in 100 Ritter
Annex to coordinate reasonable accommodations for students with documented disabilities.
Statement on Academic Freedom: Freedom to teach and freedom to learn are inseparable
facets of academic freedom. The University has adopted a policy on Student and Faculty
Academic Rights and Responsibilities (Policy # 03.70.02) which can be accessed through the
following link: http://policies.temple.edu/getdoc.asp?policy_no=03.70.02.