Library and information services : the growing global trends

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By
Dr Sangeeta Kaul
Network Manager, DELNET
sangskaul2003@yahoo.co.in,
sangs@delnet.ren.nic.in
“Without Libraries what do we have ?
We have no past and we have no future”
……… Ray Bradbury
“It is not the strongest of the species that
survive ….. But the ones most responsive to
change” …. Charles Darwin
 From
Silos to Synergy.
 Access to every material published in every
language by every publisher in all mediums
 Users- Does the Library matter ?
 Spaces – Do we lead with facilities and
technology and the mindset to create new
spaces in the library
 Partnerships- Are we ready for it ?
 Resources – Are our collections relevant ?
 The
library building
 The Online Public Catalogue
 A general purpose searching
 A specific electronic resource
 Discipline
based tools
 Customer user-centric services
 Local embedded Librarianship
 According
to OCLC survey in 2005 about the
perceptions of libraries and information
resources, some of the astonishing facts
include




The first point of contact in the library is the
person who is least paid
Physical qualities students seek !
Be staffed by friendly people
Have library hours that fit the lifestyle of your
users.
 Difficult
to house the print collections with
the shrinking library spaces.
 Movement from “Warehouse” to “Their
house”
 Reduce and improve onsite collection and
increase user spaces.
 Create welcoming spaces which are easily
configured
 Need for new seating standards
 Proactive
services – online, real-time
including social media.
 Embedded Librarians
 The
dramatic change in the collections
expenditure on purchasing electronic
content. In USA

on Journals

Print
– 5%

Electronic – 95 %



on Books
Electronic – 20 %
Print
- 80 %
 Demand
Driven purchasing

YOU CLICK, WE BUY

(Vendors like Overdrive are providing this
facility)
 Enabler
of Success for the entire community.
 Source complex array of resources that
supports research.
 Partner with faculty, knowledge experts.
 Destination : a place to go, a place to be.
 Trend





: Cloud computing
A new technology buzzword.
Gartner, a research firm defines cloud computing
as a style of computing in which scalable and
elastic information technology enabled
capabilities are delivered as a service to
customers using Internet technology.
Amazon, Rackspace, 3M, Sun are already
providing the cloud computing services for
libraries.
Maturation of Cloud Information Systems.
Privacy, confidentiality, ownership of data,ROI
are some of the issues of great concern.
 Computation


Knowledge Search Engine.
Wolfram/Alpha – Having 10 trillion pieces of
data, 50000 different types of algorithms for
1000 domains
Aardvark.

Recently acquired by Google. You have to be a
facebook user. The questions are forwarded to
the facebook users.
 Hakia
a semantic search engine.
Results from authentic websites recommended by
the Librarians.
 Trend


: Social Networking
Humanity is the new technology.
Micro-interaction tools. Need for innovation,
collaboration and connection.
 Trend
: The victory of the portable device
 The iphones, smart phones and the new
capabilities of the portable devices have
impacted libraries and how the users access
information.
 Banning the use of cellphones, portable
devices in the libraries is not going to work
anymore.
 We should concentrate on devising userdriven policies rather than driving the users
away.
 Libraries
to provide Iphone, ipod touch,
laptops to build up the “connections”.
 Personalization


The users wants to feel welcomed, whether it is
in the physical spaces or the virtual spaces in
which they spend time.
Need for providing personalised services to the
users community.
 Trend



: Embedded Librarianship
Need for redefining their roles.
To act as subject specialists and to develop
stronger connections with those whom they
serve.
Embedded librarianship takes a librarian out of
the context of the traditional library and places
him or her in an “on-site” setting or situation
that enables close coordination and collaboration
with researchers or teaching faculty.
 Digital



Lifestyle
Users opting for the digital content over the print
medium e.g. reading e-books, electronic
newspapers, etc.
The time compression is changing the lifestyle of
the library users.
According to a survey, 43 percent of the people
are having trouble making decisions because of
the data overload.
The Pearson Foundation Survey on Students and
Tablets draws three conclusions:
 • E-reading devices (tablets) are on a drastic rise among
students;
 • Students believe that e-reading devices help them in
school, and
 • More students are reading digital books than paper print.
 • Tablet ownership has tripled year-over-year from 2011
to 2012 (see below), with the biggest rise among high
school seniors (4 percent in 2011 to 17 percent in 2012).


• Sixty-five percent believe that e-reading
devices help them study and perform better in
class.
 • Sixty-seven percent believe that e-reading
devices/tablets will replace printed text books
within 5 years.
 • Fifty-eight percent of high school seniors have
read digital textbooks this year, compared to 40
percent in 2011.
 • Sixty percent of college students prefer
reading digitally for fun and for class compared
with 33 percent who said they prefer print.








What are international readers buying and what devices
are they using?
The U.S. ISBN Agency RR Bowker revealed insightful
statistics from a survey of international respondents in 120
countries on e-book buying habits. Among the findings:
• Fiction has its greatest appeal in developed countries;
• Non-fiction and technical books have greater appeal in
emerging e-book markets;
• The PC is still the most popular reading device in all
markets;
• E-readers are the most popular reading device in the
United States and the United Kingdom, and smartphones
win in South Korea, and
• India and Brazil have the greatest potential for growth,
both in terms of low resistance and high enthusiasm.
 The
online retailer 'Amazon' which started
selling downloadable books in the United
Kingdom in August 2010, has sold 114
internet book downloads for every 100 print
books this year.

Wikipedia
Content development exclusively by the Library and
Information Science professionals for knowledge sharing
purposes.
 Wikipedia is the fifth most popular website in the world,
way ahead of comparable educational or informational sites
such as those of the New York Times, CNN, BBC, and
Merriam-Webster. Over 371 million people read it every
month.
 QRpedia is a mobile web based system which uses QRpedia
to deliver Wikipedia articles to users, in their preferred
language.
 QRpedia was conceived by Roger Bamkin, then chair of
Wikimedia UK, coded by Terence Eden, and unveiled in April
2011. It is currently in use at institutions including museums
in the United Kingdom, United States and Spain. The
project's source code is freely reusable under the MIT
License.

 Transition
from the Centres of Information to
the Community Knowledge Centres


Access the needs of your users, opinions and
figure out the need for developing specific
knowledge-based services for them.
Preserve the local community information.
 Creating



new spaces
Need for creating creative spaces like Blogger
Stations, Podcasting stations, Recording studios,
etc in the libraries.
To create a niche for learning spaces in the
libraries e.g. “Learning Curves” at Marion County
Central Library, Indianapolis, Indiana, USA. An
ALA award winning space with areas dedicated to
providing babies, children and teens with
supporting technologies in an environment
conducive for learning.
Infoguides, laptops are issued to the users, kid
picks – digital activity software, language labs,
etc.
 We,
the LIS professionals, must have an open
thinking, to innovate new ideas, developing
new services and to inspire connectivity.
 The LIS professionals are needed more than
ever to qualify, analyse, filter and deliver
needed information in an actionable form.
THANK
YOU !
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