Unit 2: Microeconomics: Understanding the Canadian Market Economy Chapter 4: Demand and Supply Chapter 5: Applications of Demand and Supply Chapter 6: Business Organization and Finance Chapter 7: Production, Firms, and the Market Chapter 8: Resource Economics: The Case of Labour Economics Chapter 7: Production, Firms, and the Market • Overview • Determining how much to produce of a product and the best way to do it • The role that profit plays in a market • The nature and importance of productivity and efficiency • The nature and importance of competition in different markets • The forms and importance of market regulation • Analyzing proposals to change the way in which goods and services are provided How to Produce • The function of any economic system is to provide goods and services to satisfy wants and needs • In Chapter 2, we learned that all economic systems must answer three basic production questions in order to achieve this goal • What to produce? • How to produce • For whom to produce? How to Produce • Our comic kingdom illustrates how these questions are answered in a command economy • An economy directed by a central governing body • The central authority is the King, who owns and controls all productive resources • He speaks of “my fields” and “my shops” and he can command his workers to do everything from “[die] in my battles” to “take tomorrow off ” • Although markets exist where goods may be purchased for a price, consumers in the Kingdom of Id have little market power because their choices are limited, and His Majesty sets the prices How to Produce • All real systems have elements of this comic kingdom’s economy • For example, Canada’s governments own: • Productive economic resources (such as crown land) • Rights to natural resources • Public infrastructure (including most roads and public buildings) • The three levels of government provide a wide variety of public goods and services, such as education How to Produce • However, more differences than similarities exist between Canada’s and Id’s economic systems • Primarily, the Canadian economy is a market economy – one largely determined by free competition among businesses • Private companies play a very large role in the production and sale of goods and services in Canada How to Produce • The Canadian government does take part by providing services funded by taxes • If Canadians decide that the prices (i.e. the taxes they pay) are too high, they can always elect a new government that promises lower taxes How to Produce • No Canadian prime minister has the King of Id’s power to determine what people will do, what goods and services are produced, and what price will be paid for them • The prime minister also doesn’t have the power to make a profit • Canada does have a monarch (The Queen of England) but the power she wields is purely symbolic Table 7.1: Canada’s Gross Domestic Product (in millions of dollars) 1997 1998 1999 2000 2001 Real GDP 885,022 919,770 966,362 1,009,182 1,024,196 Government Expenditure 171,183 174,947 179,555 183,562 187,634 How to Produce • Figure 7.1 shows the real and relative value of the goods and services provided by the Canadian government • Real Gross Domestic Product (GDP) is a measure of the total value of goods and services produced by the Canadian economy in a year, taking into account the influence of price changes • This figure includes the goods and services produced by private industry for both national consumption and export • GDP also includes everything that the government produces • This can be measured by looking at how much the government spends in a given year, called government expenditure How to Produce • The data in this figure indicates that government produces nearly 20% of the total value of goods and services produced by the economy • Who provides the rest? • The answer is a wide variety of firms that vary in size, from large to small, and vary in legal form, from small sole proprietorships to large corporations and co-operatives • These commercial enterprises make up the private sector • Some firms provide goods and services to other companies, while many others provide goods and services to consumers • Some produce primarily for export while others sell mostly to Canadians How to Produce • Sometimes businesses behave unethically and seek to benefit their board managers and top executives • However, most firms seek to make a profit to benefit the shareholders who own them and to stay in business • In a market economy, it is a multitude of private firms (not a king’s court) that answers the basic economic question “How will we produce?” How to Produce • Canadians, through their governments, create laws to define, limit, and protect the process of producing • Our society has taken action to give individuals within firms the power to make most of the production decisions • In Canada, private firms largely determine how our scarce economic resources will be developed and used to meet Canadian’s needs Origins of the Firm • Where did the structure known as the firm come from? • At one time all people hunted, fished, or gathered their food and were self-sufficient • Eventually humans learned to grow their own food, which led to trading • Trading led to the invention of money, a necessary ingredient of the firm, and people could hire others for a wage or invest in other people’s enterprises Origins of the Firm • Eventually firms got bigger and bigger when: • People figured out the benefits of the division of labour • Individual workers specialized in the various tasks required to produce a good • They learned to build machinery that made large-scale production possible • What is the goal of the firm? • Its primary goal is to create profit • Its role is to create the goods and services that society needs How Firms Think: Calculating Profit • Firms can’t think or have goals • It’s the people within firms that make economic decisions about what and how much to produce as well as about how to do it, all with the principal goal of helping the firm make a profit • In a small firm, one person may make all the decisions • In a large firm, decision making is delegated to a small group of executive managers with specialized training and experience • One manager may handle suppliers while another oversees the delivery of finished goods • This illustrates Adam Smith’s division of labour in the realm of decision making, leading to better decisions and greater productivity How Firms Think: Calculating Profit • Firms may make decisions for a wide variety of reasons, but all decisions should take into account the “bottom line” • This expression originally referred to the last line of an accounting sheet • Shows whether a firm is taking a loss or earning an accounting profit • Accounting profit is what we usually think of and refer to simply as profit, that is, the excess of revenues over costs • Most firms attempt to maximize profit • All must ultimately break even How Firms Think: Calculating Profit • Profits are beneficial to a business’s success for many reasons • For producers, profits act as an incentive and a reward for the work they do and the risks they take • Profits are the producer’s least expensive source of money for expanding or improving production • Producers also use profits to evaluate how well their firm is doing by comparing theirs with those of their competitors How Firms Think: Calculating Profit • Producers pay close attention to which of their product lines are selling the most and making the most profit • They may shift resources to increase the production of goods and services that clearly meet the most urgent demands • As a result, consumer choice improves along with the company’s profitability How Firms Think: Calculating Profit • High profits also allow privately owned companies to pay dividends to their shareholders • Many shares in companies are owned by: • Pension funds • Insurance companies (which invest premiums for eventual payment on claims) • Individuals purchasing stocks or mutual funds through their retirement savings plans • When companies make profits, many people within the community benefit because their savings grow Theory of the Firm • To understand how firms make decisions, we must analyze the relationship between profits, revenues, and costs • This is referred to as the Theory of the Firm • This theory assumes that producers are all profit maximizers • Adam Smith’s “invisible hand” of self-interest leads them to increase their revenues and decrease their costs in order to increase their profits Theory of the Firm • This theory seems quite simple, and it is! • If we return to the Kingdom of Id, which of the 5 products at the beach would you choose to sell? • Obviously you would choose the one that you thought would be the most profitable • The Theory of the Firm (i.e. the relationship between profits, revenues, and costs) can be expressed in the simple equation of accounting profit: Total profit = total revenues – total costs Total Revenue • Total revenue refers to the money a firm receives from its sales • Only two factors influence how much total revenue will be: • The price firms decide to charge • The quantity firms can sell at that price • This can be placed in our equation showing the relationship between profits, revenues, and costs: Total profit = (price X quantity sold) – total costs Total Revenue • To be profitable, a firm must maximize its revenues • Before launching a new product, a firm’s economic decision makers gather information from markets about how many people would probably purchase the potential product and at what price • i.e. they must determine the demand for the product • At the beach in the Kingdom of Id, which of the 5 products do you think would be in highest demand? • It is highly likely that sunburn ointment would be in highest demand Total Costs • Higher priced products don’t necessarily mean greater profit • A higher price may simply reflect a higher cost of production • A high price may also discourage sales • To determine profitability, firms must gather information about the necessary costs Total Costs • A firm’s total cost of production refers to the money the firm spends to purchase the productive resources it needs to produce its good or service • This money includes all payments a firm must make to its suppliers, employees, landlords, bankers, and so on • When economists analyze the production decisions of firms, they divide cost into two categories Total Costs Fixed Costs Variable Costs Must be paid and remain the same whether or not production occurs Vary with the level of production. They tend to rise with an increase in production and fall with a decrease in production Include such items as: • Lease payments or rent for premises • Loan payments to a bank or lending institution • Property taxes • Payment of insurance premiums • Cost of security Includes such items as: • Wages or salaries paid to labour • Costs of raw materials or inventory • Cost of electricity used for productive purposes • Costs of fuel, power, and transportation Total Costs • This can be placed in our equation showing the relationship between profits, revenues, and costs: Total profit = (price X quantity sold) – (fixed + variable costs) • After determining revenue and costs, we can calculate potential profits • This calculation can sometimes hold surprises (see Table 7.3) and can definitely influence a firm’s business decisions Table 7.3: Information about the five businesses of the King of Id Business Selling Price Total Sold Total Costs of Goods Sold Leg casts $50.00 10 $300 Rubbing liniment $12.00 5 $5 First aid kits $28.95 25 $400 Resuscitator $70.00 2 $130 Sunburn ointment $25.00 50 $1000 Calculate the profit made by each of the king’s businesses. Why was the sunburn ointment not the most profitable? The Short Run and the Long Run • When assessing the overall costs of a business, economists consider both the short run and the long run • The costs of some resources, such as labour, fuel, and raw materials, are relatively flexible and can be adjusted very quickly The Short Run • Period over which the firm’s maximum capacity becomes fixed because of a shortage of at least one resource • Ex: A printing company has purchased enough paper to keep its printing presses running at 80% capacity • Suddenly it gets a new contract that requires it to expand production immediately • If it is able to acquire the additional paper it needs, the paper is a short-run, or variable cost and doesn’t limit the firm’s ability to expand production The Short Run • Some resources can’t be quickly increased • Ex: If the new contract was for a huge job, the printing company might have to build and addition to its factory to handle it • This change couldn’t be accomplished quickly, so the company would be unable to accept the order • Its ability to produce is limited, or fixed, by the size of its plant • The length of the company’s short run would be defined by the length of time it would need to build an extension to its plant so that production could increase The Long Run • Period when all costs become variable • Over the long run, a firm will be able to adjust not only its labour, fuel, and raw material, but also its plant or factory facilities • In a firm’s long run, there are no fixed costs of production • All costs become variable, from staffing to location • The long run is considered the planning period when the firm has enough time to: • Enlarge its productive capacity • Shift production to generate other goods or services • If necessary, shut down completely The Long Run • The long run is considered the planning period when the firm has enough time to: • Enlarge its productive capacity • Shift production to generate other goods or services • If necessary, shut down completely The Short Run and the Long Run • The long-run and short-run periods are not measured in a fixed number of days, months, or years • The periods are different for various firms • Ex: When executives at the Honda car plant in Alliston, Ontario, realized the plant was operating at capacity, they decided to expand. The years it took to build the new facility and add new production and assembly lines constituted Honda’s long run • Ex: When a small textile firm operating in downtown Vancouver found that it was near plant capacity, it found more space nearby and stocked it with more sewing machines in a matter of weeks. These weeks constituted the long run for that firm Marginal Revenue and Marginal Cost • When determining how to maximize profits, economists must try to determine the exact production level that will result in the most profit • These detailed calculations nearly always involve a consideration of the costs and benefits of making small changes in production Marginal Revenue and Marginal Cost • If a firm wishes to maximize its profit, it should always produce up to the point at which there is no added benefit (profit) from producing any more • It should keep producing to the point at which the marginal cost (additional cost) of producing one more unit equals the marginal revenue (additional revenue) received from the unit’s sale • At the point when the marginal cost exceeds the marginal revenue that results from producing one more unit, the firm would waste resources and reduce its profit Marginal Revenue and Marginal Cost • Let’s consider an example of a dairy that specializes in goat cheese • The dairy is located near a dozen goat famers, which regularly supply it with the goats’ milk it requires to make cheese • If the dairy decides to increase production, it would have to transport the additional milk from another area, requiring a sharp increase in transportation costs • If the additional revenue to be had from producing more goat cheese doesn’t exceed the additional costs, the dairy will have no incentive to produce more Marginal Revenue and Marginal Cost • A firm will maximize its profit by producing up to the point at which its marginal revenue equals its marginal cost • The following equation sums up this concept: Marginal revenue = marginal cost Marginal Revenue and Marginal Cost • The King of Id’s rubbing liniment offers an example of the value of marginal analysis • Table 7.3 indicated that, at a price of $12, the firm sold 5 units that cost a total of $5 to produce • That’s an impressive $11 profit per unit sold (for a total of $55 profit), but so few units were sold at that price that only the resuscitators produced less total profit ($10), which is what really counts • Perhaps the King of Id forgot the law of demand and set his prices too high Marginal Revenue and Marginal Cost • Let’s say the King decides to reassess what he’s charging for rubbing liniment • We’ll assume cost of production stays at $1 per bottle and that the King could sell one more bottle for each dollar reduction in price • What price should he charge, and how many units should he produce to maximize his profit? • The King uses marginal analysis • He knows his marginal cost will always be $1, so he needs only to calculate the marginal revenue he would earn from each additional sale • He can then see at which point his marginal cost would equal his marginal revenue Table 7.4: The King of Id’s marginal analysis Price Units of Rubbing Liniment Sold Total Revenue Marginal Revenue (revenue for additional unit) $12 5 $12 X 5 = $60 - $11 6 $11 X 6 = $66 $66 - $60 = $6 $10 7 $10 X 7 = $70 $70 - $66 = $4 $9 8 $9 X 8 = $72 $72 - $70 = $2 $8 9 $8 X 9 = $72 $72 - $72 = $0 At which price level does the marginal revenue no longer exceed the marginal cost of $1? Marginal Revenue and Marginal Cost • From his marginal analysis, the King can tell he will maximize his profit by reducing his price to $9 and selling 8 units • This will allow him to maximize his total profit at $64 rather than the $55 he received when he charged $12 • The lower price will also please consumers, who now purchase more Marginal Revenue and Marginal Cost • An even lower price would please more consumers, but the King would never sell at this price because his analysis indicates there is no incentive for him to do so • If he charged $8, his total revenues would not increase and he would have to pay an additional dollar in costs to produce the extra unit • His total profits would fall from $64 to $63 Table 7.5: Confirming the King of Id’s marginal analysis conclusions Price Total Cost Total Profit (revenue – costs) $12 $1 X 5 = $5 $60 - $5 = $55 $11 $1 X 6 = $6 $66 - $6 = $60 $10 $1 X 7 = $7 $70 - $7 = $63 $9 $1 X 8 = $8 $72 - $8 = $64 $8 $1 X 9 = $9 $72 - $9 = $63 Do the data in this table confirm the price level you decided would maximize profits? Making Production Choices: Costs of Production • Many firms have little control over the total revenue they receive in a market • Consumer demand plays a major role in determining market price and total sales (the two factors that determine total revenue) • Competition also contributes to control of revenue Controlling the Costs of Production • Instead of attempting to control revenue, firms tend to focus their efforts on controlling the costs of production • The firm that is able to produce the desired product at the lowest possible cost has the best chance of maximizing profits • This is why productivity (maximizing the output from the resources used) and efficiency (producing at the lowest possible cost) are of such importance to a firm Controlling the Costs of Production • Output per worker is the most common measure of productivity • A great many factors influence productivity • The skills, education, and experience of the workforce • The quantity and quality of the resources with which labour works • A factory with constantly breaking down machinery will produce less than a factory with state-of-the-art machinery • How the work is organized Controlling the Costs of Production • When a firm improves its productivity (and not its costs) it can produce more goods and services for the same cost • Consequently, it can offer its goods or services at a lower price, making the firm more competitive • The same equation applies to an economy • When an economy becomes more productive, it can produce more for the same cost and can, therefore, offer its goods and services to other countries for a lower price • Increased productivity results in increased competitiveness Controlling the Costs of Production • Cost per unit produced and unit labour cost are the most common measures of efficiency when applied to either a firm or an economy • Cost per unit takes into account all costs entailed in creating a product • Unit labour cost measures only the cost of labour involved in producing one unit • These measures of efficiency help us gauge competitiveness in the local, national, and global markets • A firm or economy becomes more efficient when its productivity is increasing faster than its costs of production Table 7.6: Measures of efficiency in Canada’s business sector (shown as percentage change from the previous year) Year Labour Productivity (%) Hourly Compensation (%) Unit Labor Cost (%) 1997 +2.5 +4.7 +2.0 1998 +2.1 +3.9 +1.7 1999 +2.5 +2.0 -0.4 2000 +1.5 +4.2 +2.6 When did increases in labour productivity actually outpace increases in labour costs? Controlling the Costs of Production • Table 7.6 shows how labour productivity and hourly compensation affect the unit labour cost, as demonstrated in Canada’s business sector • The data indicate that, while average productivity was increasing each year, average hourly compensation paid to labour increased more rapidly, with the exception of 1999 • As a result, unit labour cost (the cost of producing the average unit of output) went up • In other words, efficiency declined • If the efficiency of the firm decreases, or if the efficiency of its competitors improves, the firm will be at a competitive disadvantage Controlling the Costs of Production • Many Canadian businesses compete in a global marketplace • If unit labour costs in other countries are decreasing faster than they are in Canada (or at least increasing at a slower rate), then Canada will be less competitive internationally and will lose both sales and profits Controlling the Costs of Production • Competitiveness is ultimately determined market by market and company by company • Ex: Bombardier, a Canadian aerospace company, is one of the largest producers of transportation vehicles in the world. It would be in trouble if its competitors production efficiency improved more rapidly than its own. Its international sales and profits would slump if its competitors’’ unit labour costs decreased more, or increased less, than its own Choosing Production Methods • With the goal of keeping production costs to a minimum, firms will try to produce goods or services in a way that makes the most productive use of available resources • This combination will vary among countries, regions, industries, and individual firms, depending on the available resources • Firms will choose resources and mix them in a way that will result in the most efficient method of production • Ex: Producers may use parts supplied by another company instead of producing all parts themselves Choosing Production Methods • Many factors influence the choices made in production • In the medieval times of Europe most production was carried out in a labourintensive fashion • Most work was conducted by hand • People worked in small shops or in their homes so this approach is called the cottage system of production Choosing Production Methods • This system made economic sense because it was the most efficient way to produce • Labour was plentiful and cheap • The market was usually a small local one • Neither technology nor large sums of capital existed to do it any other way • Most of the costs of production were variable costs that could be adjusted easily to meet demand • Fixed costs were extremely low Choosing Production Methods • The Industrial Revolution began in the 18th century with the development of new technologies • Entrepreneurs created large pools of investment capital, which they invested in a new form of business called joint stock company • These firms were owned jointly by a large number of individuals according to the number of shares of stock they have purchased Choosing Production Methods • Transportation improved, trade became more certain, and populations and markets grew • Workers flowed from their rural cottages to the rapidly developing urban centres, where work became centralized in large factories with machinery Choosing Production Methods • Labour-intensive production gave way to the capitalintensive production of the factory system • This development made economic sense because the capital investment in buildings and machinery made the labour force more productive and the production process more efficient • The drawback to switching to capital-intensive production was a sharp increase in fixed costs relative to variable costs • It became difficult to increase production in a boom or decrease costs in bad times • Financial risks grew, but so did the potential for profit, thanks to economies of scale Choosing Production Methods • Economies of scale refers to the greater efficiency that some firms can achieve when they produce a very large amount of output • While some firms may become less efficient owing to the law of diminishing returns, others may see their cost per unit drop sharply as output increases Choosing Production Methods • This is particularly true for firms that produce in a capital-intensive way • This method of production has high fixed costs and lower variable costs • Increasing output allows a firm to spread its fixed costs over the increasing number of units produced • Ex: A firm produces 200 units per month. If it pays $2000 per month to rent its premises, the rental cost per unit is $10. If the company could increase production to 400 units per month, the rental cost per unit would drop to $5 Choosing Production Methods • Other benefits are derived from the greater specialization of labour that is possible in a large staff • Large firms also have more market power to negotiate better prices from their suppliers Choosing Production Methods • Firms in the private sector largely determine the economic question of “How do we produce?” in a market economy • The decision-making process involves the artful acquisition and balancing of economic resources whose prices have been determined by resource markets • Resources must be blended and organized to avoid diminishing returns and maximize productivity at the lowest possible cost Firms, Competition, and the Market • Firms in the private sector consider many factors in determining the business strategies that will best serve their self-interest • Financial considerations related to profitability motivate all firms • However, the ultimate purpose of all economic activity is not the profit of individual firm but the satisfaction of consumer needs • In this larger picture, both firms and profits are means to an end, not ends in themselves Firms, Competition, and the Market • In Canada, we rely mainly on private firms operating in markets to produce the goods and services we need • A market is a group of buyers and sellers of particular goods or services • We rely mainly on competition among producers to create choices for consumers and to keep prices down within markets • Competition is the primary mechanism that ensures firms remain accountable to consumers as well as their managers and shareholders Firms, Competition, and the Market • Firms compete against one another in many ways • Price competition • A lower price will increase the sale of most products • Non-price competition • Involves changing anything but price • Ex: Firms compete on the basis of quality • Which firm offers the best-built good or delivers the most complete and timely service? Which one offers the best warranty, the latest style, the best location, or most convenient care? Firms, Competition, and the Market • The competition for customers among firms in the market encourages the supply of good products at low prices • It also encourages firms to use their resources to produce new and better products and do so more efficiently • However, not all markets are the same and there are some that have little competition or choice for consumers Market Structure • What factors influence the production decisions of large corporations? • Do the same factors affect the decisions of a small restaurant in a rural area? • Clearly a large corporation and a rural restaurant operate in different market structures • The structure of the industry or market in which a firm operates influences its decisions regarding price and output Market Structure • The five factors that help determine market structure are: The number and size of firms in the market The degree to which competitors’ products are similar A firm’s control over price The ease with which firms can enter or leave the market • The amount of non-price competition • • • • Market Structure • Most markets and industries can be classified into one of four basic market structures • • • • Perfect competition Monopolistic competition Oligopoly Monopoly Market Structure • Perfect competition and monopoly represent opposite poles of the market spectrum • Monopolistic competition and oligopoly represent benchmarks along this spectrum and characterize conditions faced by most firms in the Canadian economy Market Structure Perfect Competition • Perfect competition is characterized by many producers and a uniform product • Ex: Suppliers of agricultural goods operate in such a market • A perfectly competitive market is distinguished by five main characteristics Perfect Competition • There are many buyers and sellers in the market • There are so many sellers that individual firms have no control over total market supply • All the firms sell a standardized product • Imagine a very long country road along which every second farmer has a stand selling the same produce: corn peaches, and apples Perfect Competition • Producers must accept the market equilibrium price for their product • They can sell as much or as little as they choose at that price without changing it • They are price takers (they must take the market price) because individually they have no impact on total supply • It is relatively easy to enter and exit the market • The start-up costs or the costs of leaving are not so great as to prevent firms from doing either one • Because all firms sell the same product and each firm can sell as much or as little as it wants as the market price, there is little non-price competition among them Perfect Competition • The success of a firm in a perfectly competitive market depends entirely on how well it manages its costs • Decision making focuses entirely on reducing the costs per unit produced • Because the firm has not influence on price or total quantity sold, profitability depends entirely on making efficient use of the economy’s scarce resources • Those firms that are most efficient (that is, can maintain low costs) will be rewarded with profit Perfect Competition • Achieving low costs can work against a firm, however, because the large profits will attract more producers, who, collectively, will increase supply and drive market prices and profits down • Such competitive pressure guarantees the lowest price to consumers with just enough profit for producers to keep them producing • In reality, the perfectly competitive market doesn’t exist • Primarily because there are always some start-up costs and some use of non-price competition Perfect Competition • The classic example of a group of producers that comes closest to being perfect competitors are wheat farmers • They produce an identical product, have no influence over the market price, and don’t participate in non-price competition • Nonetheless, wheat farmers need huge amounts of capital to start up a new business, so there is a barrier to entering the market Monopolistic Competition • When the product can be differentiated and there are a substantial number of firms operating in the market, the market structure is called monopolistic competition Monopolistic Competition • The major characteristics of monopolistic competition are: • A substantial number of firms compete in the market • Firms sell a similar but not identical product • Individual firms are large enough to influence total supply, and so they have some influence over price • It is relatively easy for a new firm to start up • Non-price competition is significant Monopolistic Competition • Monopolistically competitive markets are most prevalent in the service and retail sectors of the Canadian economy • As consumers we shop at them frequently • Ex: Think of your favorite pizza store. It competes with several other pizza stores. The competition might come in the form of a price war if each store attempts to increase its market share by offering lower prices and special deals Monopolistic Competition • Competition might also include non-price factors • Ex: Each pizza store might try to differentiate itself from the rest by offering different services, such as guaranteed 15-minute delivery, gourmet toppings, thincrust or deep-dish pizza, and 24-hour service • It might expand its product line or advertise its goods in various media • The problem with any of these initiatives is that they all have to be factored into the firm’s cost of production Monopolistic Competition • Relatively easy to enter and exit the market • Generally, the firms are fairly small • The economies of scale and capital requirements are limited • Firms must distinguish their products from those of competitors, so this can create a financial barrier to entry • Firms seek to distinguish their product or service from those of their competitors in some desirable way • They use a number of techniques to accomplish this product differentiation Product Differentiation 1. Product Quality: Firms attempt to create a physical or qualitative differences Examples - Tender vs. tough meat (at restaurants) - High-end computer hardware (in the home computer business) 2. Services: Firms offer special follow-up services surrounding the sale of a product Examples - “Delivery in 15 minutes or your pizza’s free!” - Providing an extended warranty for a new home computer 3. Location and accessibility: Firms choose location convenient to their customers or stay open long hours Examples - 24-hour stores - Locating a gas station on a highway rather than along a rural route 4. Promotion and packaging: Firms attempt to differentiate their products by packaging them in different ways or by advertising them Examples - Glitzy packaging - Advertising with a celebrity endorsement of one product that is virtually identical to another Monopolistic Competition • When product differentiation is successful, it leads to something marketers call brand loyalty, a situation in which consumers become attached to a product and will pay more to satisfy that preference • Because of brand loyalty, successful firms in a monopolistically competitive market do have some control over price Oligopoly • The main characteristics of the market structure known as an oligopoly are: • It is dominated by a few, very large firms • Competing firms may produce products as similar as steel or as different as automobiles • The firm’s freedom to set price varies from slight to substantial • Significant financial and other barriers to entry exist • Non-price competition can be intense Oligopoly • Examples of firms in this market include airline providers, banks, gas stations, and grocery stores • Many consumers become frustrated as they watch competition play out between firms in an oligopoly • Their frustration comes from a sense of helplessness because oligopolies seem to raise and lower prices at will Oligopoly • Prices do move up or down, but competitiors’ prices all seem to move in exactly the same way at exactly the same time • Gasoline prices are an excellent example of this: they all go up about the same time and then go down about the same time • At times, observers suspect a price conspiracy exists, and they demand that the firms be investigated for illegal activity Oligopoly • Further suspicion arises because prices for products in an oligopoly tend to stay within a particular range • Ex: The service charges on your bank account will be pretty similar no matter which bank you decide to trust with your savings. Similarly all banks charge about the same rate of interest on funds borrowed on a credit card • Again, is there a conspiracy going on? No necessarily. Oligopoly • By shopping around for the lowest price, consumers push firms to compete on the basis of price • In a free-market economy, firms have the right to set prices at any level they see fit • A firm that sticks with a slightly higher price will lose a lot of business • Nonetheless, a common pricing strategy among oligopolists may occur • Collusion is a secret agreement among firms to set prices, limit output, or reduce or eliminate competition • It is illegal in Canada and the US for firms to collude Monopoly • The word monopoly comes from the Greek words monos polein, which mean “alone to sell” • In a monopoly, one firm or organization enjoys complete control of the market Monopoly • The major characteristic of a monopolistic market are: • It is a market completely dominated by a single firm • This firm has complete control over total supply • The firm produces a unique product for which there are no close substitutes • The firm is a price maker • By changing supply, it can set whatever price will maximize its profits • Major barriers to entry prevent other firms from entering the market • Because it has no direct competitors, a monopoly need not engage in non-price competition Monopoly • A firm can establish a monopoly by gaining legal control of its product and the exclusive right to benefit from its sale • Copyright law gives writers control of the work they produce • Patent law protects the inventors and developers of a new product or technology by giving them the sole right to benefit from its sale for a period of time • Many a private firm owes its birth, growth, and profitability to patent protection Monopoly • Government may also create at least a local monopoly by awarding the sole right to provide a product or service to a particular firm • In a few cases, producers themselves may create a monopoly by selling franchises • Ex: Professional sport leagues (Hamilton would probably love to have an NHL team in their city, but NHL team owners in Toronto and Buffalo would oppose it) Monopoly • Are monopolies better at producing goods at lower prices than perfect competitors? • Monopolies are able to produce large quantities of output • They have the financial resources to assume the costs and risks of capital-intensive production and can achieve efficiencies that come from economies of scale Monopoly • Some products, particularly those with high fixed costs, are more efficiently produced by a monopoly than by a few or many smaller producers • This type of monopoly is referred to as a natural monopoly • It is found most often in the field of public utilities, where having more than on supplier would be impractical and wasteful. Examples include: • The generation, supply, and delivery of natural gas or electricity • Local telephone service • Water and sewer supply Monopoly • Many markets that were once considered more efficient as natural monopolies as now being opened up for market competition through a process of deregulation or privatization • Deregulation involves opening a market to more competition, which can be accomplished in a variety of ways • Privatization refers to one method of deregulation that involves, among other things, the sale of public assets to private firms