Instructional Design Presentation of Management Plan by Ryan Vierheller November 10, 2010 POLICE PATROL AND THE FOURTH AMENDMENT Presented to: Bladensburg Police Department Training Division Presentation Purpose Management Plan presentation is designed to outline the necessary steps and stakeholder actions required to develop prototype course into fully implementable course for use in police training environments. Stakeholder actions and responsibilities necessary for full development of course will be identified in the subsequent presentation under the topics Current Status, Resources, Schedule, and Challenges. Stakeholders must understand and plan to act on their respective areas of responsibility as identified in the following presentation. Current Status of Project Project Objective: To develop and present a course to law enforcement officers that comprehensively outlines the fourth amendment to the US Constitution and how it applies to their daily work functions in the patrol division. What has been accomplished: Syllabus Draft Complete Course Prototype drafting is underway Course content has been identified Necessary work to complete project: Complete Syllabus and prototype course Test prototype course and peer review Follow timeline steps for course rollout in spring 2011 Resources Required for Completion Police Trainers, either in house or contracted. IT professionals, either in house or contracted. The client organization will need to identify a funding source for the licensing of the LMS. Consulting for peer review of prototype course. IT professionals to vet client systems and to troubleshoot the implementation of the LMS and the course rollout will be necessary. Funding for licensing of LMS. Police trainers have unique experience with target student group and will have intimate knowledge of police procedures. This group will be necessary in selection of subject matter and peer review of course. Either design consultants or police trainers will need to be utilized to conduct peer review of the prototype course. Funding for Police Trainers and IT in participating in course transition from prototype to implementable version. Funding for man-hours necessary to involve training staff and IT professionals in the course rollout will need to be identified by the client organization. Proposed Schedule of Tasks Task Defined Stakeholder Responsible Completion Date A. Course prototype and syllabus complete Instructional Designer November 21, 2010 B. Peer Review Instructional Designer November 30, 2010 C. Client obtains licensing for Learning Management Software Client/ Bladensburg Police Department December 2, 2010 D. Transfer of course content Instructional Designer and to LMS Client December 6, 2010 E. Online learning orientation for students Client/ Bladensburg Police Department December 13, 2010 F. Student enrollment Client/Bladensburg Police Department December 13, 2010 G. Course begins Client/Bladensburg Police Department January 3, 2011 Proposed Schedule of Tasks November 2010 A. Course Prototype and syllabus complete 1 2 3 4 5 6 7 8 9 10 11 12 13 B. Peer review 14 15 16 17 18 19 20 C. BPD licensing of LMS 21 (A) 22 23 24 25 26 27 28 29 30 (B) 1 (C) 2 3 4 8 9 10 11 D. Transfer of content to LMS December 2010 E. Online learning orientation for BPD officers 5 6 (D) 12 13 (E/F) 14 15 16 17 18 F. Course enrollment 19 20 21 22 23 24 25 G. Course begins: 26 27 28 29 30 31 1 4 5 6 7 8 January 3, 2010 7 January 2011 2 3 (G) Challenges for Client Organization in completing the project. Challenge: Orientation for Police Trainers to online instruction and mediation Summary: Police trainers at client organization may not be well versed in online instruction and mediation. Impact of failure: If this challenge of orientation of police trainers to online instruction and mediation is not met, then police trainers will negatively affect the learning outcomes of the students, thereby making the training ineffective through negative student perceptions. Orientation for students to online learning Summary: Students at client organization may be unfamiliar with online learning. Impact of failure: Failure to properly familiarize students with online learning and the proposed LMS will leave students at a disadvantage in participating fully within the classroom, leading to negative impact in student success. Challenges for Client Organization in completing the project. (Continued) Technical support and technological requirements Summary: The IT department at the client organization must vet the departments computers for system requirements prior to the online course. The IT department must also obtain the system requirements for the LMS to be used and publish these system requirements as a part of the student orientation in order to ensure that students working from personal computers at home and in mobile settings are able to participate without problems. Impact of Failure: Failing to vet the current client computer system and to plan for system compliance among the student group may cause students to be unable to participate in online training. Planning and obtaining state training board approval for in-service credit Summary: Client organization training staff must make application to the Maryland Police Training Commission via standard application and submission of lesson plans for annual inservice training credit hours certification. Impact of Failure: Failing to apply for and obtain in-service credit certification will cause the course to lack value to the client organization and to lack purpose for the students. Overcoming Challenges: Recommendations Orientation for Police Trainers to online teaching and mediation Allow the training staff early access to the LMS and involve the training staff in transferring the course content to the LMS. Also allowing access to the results of the peer review of the course and access to the instructional design team throughout the first implementation of the course, possibly as a consulting contract will aid in the familiarization with and the ability of the trainers to teach and mediate the course in the online format. Planning to have training staff well versed in the LMS and online learning is a proactive step in enhancing student success, rather than waiting for the first presentation to come to an end and find through student surveys that the instructors were not knowledgeable or unprepared to assist with problems in the LMS experienced by students. Orientation for students to online learning Working with the LMS staff, police trainers, and the IT staff, a course orientation should be conducted for students who may be unfamiliar with online learning. Trainers should also keep in mind that many students may be learning online for the first time and therefore should be accessible in order to solve any problems that may arise. Planning to orient students to the LMS is preferable to operating on as experienced basis to problem solving for students. The preparation of students in navigating the LMS as opposed to solving problems along the way will reduce student time spent that could otherwise be dedicated to learning the content. Overcoming Challenges: Recommendations (Continued) Technical support and technological requirements Having the IT department in the practice of communicating with the LMS company and having a plan to look for potential system incompatibilities prior to the rollout of the course for the first time is preferable to troubleshooting problems as they occur. Student success will suffer if a number of technical problems are experienced, even if they are solved quickly. Planning and obtaining state training board approval for in-service credit Submission of lesson plans and supporting documentation for state training board approval prior to the rollout of the first course is necessary in case any minor changes to the course structure is necessary to meet the board’s requirements. Changing curriculum, timelines, or adding/deleting content during a course in progress would be disruptive to the trainers and students. Also, having training board approval and in service credit hours is a motivational factor to students, thus having this certification completed prior to the course beginning may lead to increased student motivation. Presentation Summary Presentation Purpose The purpose, stakeholders, and actions to be taken were introduced. Current Status of Project The current status of the project was outlined, with necessary actions required for project completion. Resources required for completion Necessary resources required for project completion were identified and defined. Presentation Summary (Continued) Timeline/Schedule for completion A timeline, calendar, and outline of the necessary steps for completion of the project were presented. Also the stakeholder responsible for each step was defined. Challenges faced by client organization Four major challenges in project completion and product implementation were identified by the instructional design team along with implications for failure to address these challenges. Recommendations to overcome challenges introduced. Recommendations to overcome the four challenges were presented. Summary and Clarification The presentation has been summarized by section. Questions on any section of this management plan are encouraged and the section can be revisited at this time. QUESTIONS/CONCERNS ? Client Recommendations After presentation of the management plan, I encourage you the client organization to commit the financial and manpower resources outlined throughout in order to fully develop and implement this course. Further, I submit that committing to the timeline or working with the ID team to create a timeline that better suits your organizational demands will ensure that this course is completely developed and implemented.