Data Broker & Digital Rights The Need for Dialogue ITU-T, Big Data Workshop Daniel Faulk, SAP AG June 17, 2014, Geneva CH Confidential The Telecommunications World Connecting information, people, and things Internet of content Internet of people © 2014 SAP AG or an SAP affiliate company. All rights reserved. Internet of things Public 3 Telecommunications world is investing 50 Billion connected devices / people / things by 2020 Big Data investment abounds – 2013 showed substance behind the Hype Customer Experience Enhancement 3.57 0.55 1.92 Operational Efficiency Precision Marketing 0.45 1.58 0.27 Real-time Analysis & Decision 1.4 0.35 Innovative Business Models 1.36 0.33 ($BN) 2020 2013 Source: Gartner 2013 © 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 4 Big Data & The Internet of People Advertising to the rescue ?! Mobile Operators See diminished revenue Need to find an alternative monetization scheme – the next big thing Attach a multimillion-dollar target to monetize data in the next six months Brand & Agencies Need a single source of truth using real-time data to answer seminal questions – who, what, and where Technology Levers: Predictive Analytics, Database and Technology, Application Innovation Business Levers: Sales force, Telco Relationships, Enterprise Relationships © 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 5 Big Data & The Internet of Things Asset management to the rescue ?! Mobile Operators See diminished revenue Need to find an alternative monetization scheme – the next big thing Attach a multimillion-dollar target to monetize data in the next six months Asset operators, owners, OEMS Need a single source of truth using real-time data to answer seminal questions – who, what, and where Technology Levers: Predictive Analytics, Database and Technology, Application Innovation Business Levers: Sales force, Telco Relationships, Enterprise Relationships © 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 6 The Big Data Opportunity The Data Broker Cloud Mobile Deidentification Anonymization Process Big Data © 2014 SAP AG or an SAP affiliate company. All rights reserved. Data Structure International Legal Compliance Collaboration Public 7 Data Broker challenges are procedural and regulatory Data Ownership • • Who is the owner of the data generated ? Can the ‚traditional‘ ownership rights to data continue? Data Custodian • • • In a Cloud scenario, who is a trustful data custodian Where will the data be kept, and which data privacy legislation applies to the data How to avoid access to data for litigation (e.g. US nationals can demand access to foreign-owned data hosted in US data centers) Access rights • • How do the data owners access the data for IoT commercial scenarios (e.g. for condition monitoring, performance benchmarking) How do operators, manufacturers and the responsible authorities gain access for forensics (or not) Picture Copyright: Bombardier © 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 8 Summary of SAP position SAP believes that the Data Broker Model is NOT a technical problem SAP believes that there can be additional value for Telcos, owners, operators and manufacturers from real-time data analysis and streaming SAP believes that legal frameworks & standards for data security and privacy need to be established for cloud based solutions which aid forensics SAP is looking to participate in a dialogue and can play multiple roles in forming international legal framework for data broker model • • • Supplier of Software Products Operator of complete solutions – single or multi-tennant Data Custodian in managed or public clouds © 2014 SAP AG or an SAP affiliate company. All rights reserved. Public 9