POSTGRADUATE SYLLABUS TEMPLATE
Course Number: MSUS802
Course Name: Operations Management and Supply Chain: Green Production
Instructor: John Wilkes
Credit Hours: 3
Class Room: Mont Blanc
E-mail:
Class Time: 2-5pm
Course Prerequisite: none
1. Course Description
This course introduces the students to the field of Operations Management. The course
is decision-oriented and provides students with a wide knowledge of operations
management concepts. The concepts include operational planning and control, lean
management, operations strategy, forecasting and inventory. The sustainable
application of these concepts to actual business situations will be explored.
2. Course Objectives
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to provide students with theoretical insights about operations management
to provide students with the knowledge to enable them to undertake operations
management and supply chain management in a sustainable way.
to train students to be able to evaluate the difference between responsiveness and
efficiency
to develop the skills of students in looking at operations management in a holistic
way.
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3. Learning Outcomes
Upon successful completion of the course, students should be able to:
 Identify the operational and administrative processes in an organization.
 Describe the boundaries of an operations system, and recognize its interfaces with
other functional areas within the organization and with its external environment.
 Outline operational strategies such as low cost, regular products, differentiated
products, and services.
 Establish appropriate and measurable operational objectives. Critically evaluate
various operations strategies
 Propose strategies for operations management by making use of process design and
process technology routines.
 Analyse and compare how organizations can and should deal with operational
strategic decisions in a sustainable way.
4. PDF files of the required Text book
Operations Management, 9/E
Jay Heizer, Texas Lutheran University
Barry Render, Graduate School of Business, Rollins College
ISBN-10: 0136119417
ISBN-13: 9780136119418
Publisher: Prentice Hall
Copyright: 2008
5. Class Material
Material will be presented by a variety of teaching approaches including lectures, inclass exercises, multimedia cases, short videos, web site exercises, homework, case
analysis and presentation, and class discussion of assigned readings.
6. Course Approach
When possible a cooperative, student-centered learning approach will be utilised to
enable a high level of student involvement.
A high level of discussions will be encouraged to consolidate the lecture element.
A group assignment will develop the skills of working together in teams.
Personal assignments (homeworks) will be given.
7. Grading Criteria
Your grades for the course will be determined from a variety of activities, as given
below.
Personal Assignments (Homeworks)
25 % (25 points)
Final Class Exam
35 % (35 points)
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Participation and attendance
10 % (10 points)
Group case analysis and Presentation
30 % (30 points)
Total
100 % (100 points)
8. Grading Scale
[Postgraduate]
A = 93-100
A - = 90-92
B+ = 87-89
B = 83-86
B - = 80-82
C+ = 77-79
C = 73-76
F = 0-72
9. Main Grading Activities
The grade in this course will be determined by performance in both individual and
group activities.
9.1. Personal Assignments (Homework) (25%)
Students will be given assignments that will be developed in class. The assignments
must be finished individually at home. Homework submitted past the provided due date
will be downgraded for lateness. Therefore, if you must be absent, submit your
homework early. Please submit all homework typewritten.
9.2. Final Exam (35%)
There is one final closed-book exam. The exam lasts two hours. The final exam will be
directed at testing your knowledge of materials covered in your textbook and in class,
and ability to apply them to a scenario. The exams may consist of a variety of question
types eg calculation, short answers, essay questions, and self-reflection.
9.3 Participation and attendance(10%)
The students will take part in constructive class discussion. Class participation includes
answering questions related to assigned problems, cases, or readings.
It should be noted that although attendance is noted, attendance is not mandatory in
the same manner as passing the exams, reading the course material, and doing the
homework is not mandatory. But, if a class is missed, it may be the class for a pop quiz
or completion of a graded in-class assignment. Missed quizzes and assignments earn
scores of 0.
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9.4 Group case analysis and Presentation (30%)
Students will work in teams to prepare a case analysis on a subject to be selected in
consultation with the instructor. The report should include an introduction, statement of the
problem, analysis and discussion, and a conclusion. A group (PowerPoint) presentation will
be made in front of the class.
The grade earned will be based on the quality of oral presentation and on the quality of
the group case write-up.
Presentation Format: The presentation should be a PowerPoint presentation and should
last for 8- 10 minutes for each member of the group – no longer, no shorter. You will be
timed and timing will count towards your mark. Students will also reply to questions
from the class and the ensuing debate.
10. Classroom Participation
It is expected that all students will:
 Be present (attend class).
 Be on time (promptness matters).
 Be prepared (read the assigned material).
 Be considerate of others (listen, do not interrupt, switch cell phones off).
 Be engaged (actively participate in the class).
11. Appeals
There are no verbal appeals on any assignment or the final exam. If you feel that your
contributions have not been graded correctly, please provide a statement in writing as
to why you believe there is a problem. The Academic Director will then provide you
with a decision before the end of the term. Please note that in this case the Professor
will re-grade the entire exam and your grade may decrease or increase.
12. Attendance
In the event of illness or other exceptional circumstances, students must get written
permission from the Academic Director to be excused from classes.
12.1. Class punctuality
Students arriving more than fifteen minutes late to the class are asked to remain
outside until the next class break.
12.2. Examination Punctuality
No student is permitted to take examinations later than fifteen minutes from the start
time. No exceptions. Students who are late due to a non-medical reason must meet
with the Academic Director.
13. Make-Up Examinations
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Make-up examinations may only be taken if the original exam date was missed due to a
medically related issue. A stamped medical certificate from a local certified physician
or an official translated medical document in French of English must be submitted as
proof. Only the Academic Director can grant permission for a student to take a makeup examination. Each Make-Up Examination costs a fee of 600 CHF.
All make-up examinations will be taken on the day set by the Academic Officer.
14. Academic Integrity
If caught cheating, submitting plagiarised work, or any other act of
dishonesty, students will be subject to failure upon a first offence and
academic dismissal thereafter.
PLAGIARISM is when a student submits written material copied from other sources
without the acknowledgement of its author(s). This is a serious academic offence and
will result in failure.
15. Student and Professor Conduct
The School has strict rules, which apply to all students and professors. Please refer to
the Students Book for the Code of Conduct.
16. Teaching schedule
Week
1
2
3
4
5
6
7
8
9
10
Date
23-27
September
2 October
Subject:
Induction Week
Required Reading :
N/A
Operations and Productivity
Operations Management in a
Global Environment
Chapter 1 and 2
9 October
16 October
23 October
30 October
6 November
13 November
20 November
27 November
4 December
Design of Goods and Services
Location and Layout Strategies
Fall Break
Supply Chain management
Lean management
Inventory management
Forecasting
Decision Making Tools
Final Class exam
Chapter 5
Chapters 8 and 9
Chapter 11
Chapter 16
Chapter 12
Chapter 4
Module A
N/A
17. Common Professional Component (CPCs)
Functional Areas
CPC
HOURS
5
a.
b.
c.
d.
Marketing
Business Finance
Accounting
Management, including productions and Operations
Management, Organizational Behavior, and Human
Recourses Management
The Business Environment
e. Legal Environment of Business
f. Economics
g. Business Ethics
h. Global Dimensions of Business
Technical Skills
i. Information Systems
j. Quantitative Techniques and Statistics
Integrative Areas
k. Business Policies, or
l. A comprehensive or integrating experience that
enables a student to demonstrate the capacity to
synthesize and apply knowledge and skills from an
organizational perspective
Total Estimated CPC Coverage Hours
6
1
30
3
3
12
2
51