Samuel Garment Factory
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Owned by a Hong Kong based company, Excel
Capital Industries, Ltd.
Built in 1988 in Shenzhen, China
2500 square feet
200 sewing machines
300 workers
Produce 30,000-40,000 pieces per month
Produce brands:
 s.Oliver, QS, Otto, comma for Germany
 Everlast, Converse for Denmark
 Agnes B for Japan
MGT 301 Operations Management
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Instructor:
Susan K. Williams
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Office:
330
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Phone:
523-0940
E-mail:
USE VISTA EMAIL
Schedule
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Class Hours:
MGT 301-01: M/W 12:45 pm – 2:00 pm FCB 345
 MGT 301-02: M/W 2:20 pm – 3:35 pm FCB 345
 MGT 301-03: M/W 5:30 pm – 6:45 pm FCB 437
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Office Hours:
Mon/Wed
11:30 am – 12:15 pm
 Mon/Wed
4:30 pm – 5:15 pm
 Or by appointment
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Course objectives
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Course objectives: By the end of the course a
student should be able to:
Demonstrate familiarity with the use of each of
the following analytical techniques: 1)
forecasting techniques 2) inventory models 3)
statistical process control charts 4) aggregate
planning 5) material requirements planning 6)
simulation 7) waiting-line models 8) project
management.
Course objectives
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Describe the applications, advantages, and
disadvantages for each tool listed above.
Define and describe the strategic and
operational advantages of Total Quality
Management, Supply Chain Management, and
the Just-in-time philosophy for operations.
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Prerequisites: Business major
status (or CIS 120, Mat 119, and BA
201 for non-business majors).
Textbook: Operations
Management, Heizer & Render,
Prentice Hall, 9th edition
VISTA
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vista.nau.edu
Note: no www
 Help available 24/7
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928-523-9294
 1-888-520-7215
 StudentComputing@nau.edu
 http://www4.nau.edu/achd/
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CHECK BROWSER!!
Buzz Group: Getting to know you
1.
Name
2.
Where are you from?
3.
Why did you come to NAU?
4.
What is your major?
5.
What have you DISLIKED most about other classes that you have
taken?
6.
Are you currently working? Where and position?
7.
Did you do anything fun or interesting over the break/summer?
ACADEMIC CONTACT
HOUR POLICY
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The Arizona Board of Regents Academic Contact Hour Policy
(ABOR Handbook, 2-206, Academic Credit) states: “an hour of
work is the equivalent of 50 minutes of class time…at least 15
contact hours of recitation, lecture, discussion, testing or
evaluation, seminar, or colloquium as well as a minimum of 30
hours of student homework is required for each unit of credit.”
The reasonable interpretation of this policy is that
for every credit hour, a student should expect, on
average, to do a minimum of two additional hours
of work per week; e.g., preparation, homework,
studying.
Syllabus Buzz Group
Group 1 – Class notes
Group 2 – Grading policy
Group 3 – Mini-cases
Group 4 – Assignments
Group 5 – VISTA Quizzes
Group 6 – Exams/Final
Group 7 – In-class activities
Group 8 – Class attendance
Honor policy
Syllabus Buzz Group
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Form group – count off 1..8
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Introduce yourselves
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Pick a spokesperson
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Read your section of the syllabus
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Ask me privately any questions you have regarding your topic
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Help prepare spokesperson to
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Present a summary of your section
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Answer class questions regarding your section
Class Notes
 Complete
Power Point slides are
available on the web page.
 Note
packet may be
 purchased
at the FCB supply
center
 Available on the class website
Grading Policy
Exams
Final
Partner Assignments
Individual Assignments
Quizzes
In-class
A
B
C
D
F
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20%
20%
20%
20%
15%
5%
90% or above
80-89%
70-79%
60-69%
Below 60%
The instructor may lower cutoffs depending on class performance
Mini-cases
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There will be 4 Mini-cases throughout the semester.
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These mini-cases will be computer assignments that
require the use of
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Excel
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Excel OM
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Comes with the text
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Available in the FCB labs
Word or other word processor
Mini-cases (cont)
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All mini-cases
 Contain an A4 Report
 Must be typed
 Show all work
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You will be required to work with a partner.
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We will form partnerships during class and you may
choose a partner to work with.
Quizzes
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Material on a quiz will be the information
covered since the last quiz.
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There will be a total of 10-12 quizzes.
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Quizzes will be taken outside of class time
using VISTA
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You will have a week to complete the quiz.
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NO MAKE-UP QUIZZES.
In-class activities
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There will be many in-class activities.
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Demonstrations
Computer game
Games
Group discussions
Presentations
After each activity, you will have a brief
writing assignment which will be turned in for
all or nothing credit.
In-class activities
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18 of the buzz groups count toward your
grade – this allows you to miss some buzz
groups without penalty.
There will be no make-ups for the in-class
activities.
Some in-class activities will occur as
scheduled and announced. Some will be
unscheduled/unannounced in-class activities.
Exams/Final
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Final will be COMPREHENSIVE, CLOSED
BOOK, and CLOSED NOTES.
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Any necessary formulas or tables will be provided.
Calculators may be used during the exam.
Calculators may not be shared during the exam.
For the final, you must attend the section for
which you are registered.
The final exam is mandatory for all
students.
Exam/Final (cont)
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Missed final
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An unexcused absence will result in an F for
the class.
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In the case of an excused absence,
arrangements will be made with the professor.
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Missed exam
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An unexcused absence will result in 0 for the
exam.
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In the case of an excused absence,
arrangements will be made with the professor.
Exams/Final (cont)
An excused absence will be granted only for
an absence that meets all of the following
conditions:
1) the instructor is notified PRIOR to the
exam and the instructor APPROVES the
absence prior to the exam
OR
2) In the case of an unforeseen
emergency absence, appropriate
documentation is provided – police
report, doctor’s report, etc…
Policies
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Class Attendance
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You are expected to attend all classes.
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If you miss a class, you may attend the
corresponding class from another section.
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EXCEPTION: You must take exams with
the section for which you are registered.
Policies
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Withdrawal Policy: You may withdraw from the class until the
drop date, Mar 13, 2009. After this date, as per the college
policy, you may not drop for academic reasons.
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Incomplete Policy: The I grade will be given only if a student,
through no fault of his/her own, is unable to complete the
course and has an excused absence from the final. Students
receiving an I grade must contact the instructor ASAP and no
later than the first week of the following semester to setup the
contract for completing the course.
Policies (cont)
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Honor Policy: Exams and quizzes will be “closed-book” and are to be
the sole work of each student. Anyone cheating or assisting another
during an exam or quiz will be given a 0 for that exam/quiz and possibly
a grade of F for the class. College procedures will be followed and the
undergraduate dean will be notified. If warranted, additional action will
be taken. Assignments should be the work of the partners. In
particular, the A4 report must be unique to the partnership.
University Policies: University policies regarding Safe Working and
Learning Environment, Students with Disabilities, Institutional Review
Board, Academic Integrity, and Classroom Management are attached.
Questions??