PRODUCTION AND OPERATIONS MANAGEMENT Introduction POM - J. Galván 1 Instructor Prof. Jesús Galván Ph. D. Telecommunications Engineering Independent consultant: • Telecommunications strategy • Business Reengineering • Training management • Internet POM - J. Galván 2 Course objectives and description: Basic methods and models of production management and operations research. Inventory control and demand forecasting. Emphasis is on analytical techniques of POM and modern topics such as lean production involving just-in-time systems, computer-integrated manufacturing, etc POM - J. Galván 3 Learning objectives: Upon completion of the course the student will be able to: • Demonstrate a competent knowledge of the basic methods and models of production management and operations research • Discuss the various elements of inventory control and demand forecasting • Analyze and evaluate the various techniques of operations research • Define and illustrate the use of such systems as lean production and computer integrated manufacturing • Demonstrate a familiarity with the assigned additional readings POM - J. Galván 4 COURSE STRUCTURE Student class presentations • Cases available from instructor Class dicussions Lecturing Midterm exam Final exam POM - J. Galván 5 Grading policy: TASK GRADING 1. Case presentation and class participation 30% 2. Midterm exam 20% 2. Final examination 50% POM - J. Galván 6 Course chapters: 0_INTRODUCTION 1_PRODUCTION AND OPERATIONS MANAGEMENT 2_OPERATIONS STRATEGY 3_OPERATIONS IN A GLOBAL ENVIRONMENT 4_MANAGING QUALITY 5_FORECASTING 6_DESIGN OF GOODS & SERVICES 7_PROCESS STRATEGY 8_CAPACITY PLANNING 9_LOCATION STRATEGIES 10_LAYOUT STRATEGY 11_HUMAN RESOURCE 12_SUPPLY CHAIN MANAGEMENT 13_INVENTORY MANAGEMENT 14_AGGREGATE PLANNING 15_MRP 16_PROJECT MANAGEMENT POM - J. Galván 7 Materials Basic Text: Heizer, J., and Render, B., Principles of Operations Management with Student CD, 7th ed., Prentice Hall, 2007. ISBN 0132449757 Course slides: Available at http://www.ingesfor.com/ BA537/BA537.htm Cases: Available at http://www.ingesfor.com/ BA537/BA537.htm and through e-mail POM - J. Galván 8 Case presentations Case presentations will take place during every class. 22 cases have been scheduled Every student must choose presentation dates The number of cases each student must present depends on the overall number of students in the class Cases will be forwarded to students by instructor Presentations will take place at the beginning of the classes Presentations should be made using Powerpoint Contents of the presentations • • • • Contents of the case Personal opinion about the contents Difficult points (not understood, unclear, etc.) Class discussion about the presentation POM - J. Galván 9 Methodology ACTIVITY MATERIALS 1. STUDY SLIDES 2. THINK 3. QUESTIONS? 4. LECTURES SUMMARIES 5. ANSWERS 6. APPLICATION CASES POM - J. Galván 10 SO… There we go! POM - J. Galván 11