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Copyright © 2003 Prentice Hall, Inc
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COMPUTERS IN YOUR FUTURE 2004
by Bryan Pfaffenberger and Bill Daley
Chapter 16
What You Will Learn
Chapter 16
Careers andand
Certification
Careers
Certification
 Traditional information technology career paths
 Differences between computer science, systems
engineering, and computer information science
curricula in colleges and universities
 Employment in information technology
 Job titles and performances in IS departments
 Skills that IS managers are looking for in IT workers
 Skills that are in high demand
 Pros and cons of certification
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Traditional Information Technology
(IT) Career Paths
 Companies will create an estimated 95,000 new
information technology jobs each year.
 By 2005, the service sector will need:
 158% more systems analysts.
 142% more computer scientists and engineers.
 37% more programmers.
 IT careers are for people interested in gaining new
knowledge and more skills.
 IT careers require a minimum of a four-year college
degree.
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Typical Job Titles and Responsibilities in
a Corporate IS Department
Job Title
Responsibilities
Chief Information
Officer (CIO)
Senior-level management
Defines the IS department’s mission, objectives, and budgets
Director of Computer
Operations
Middle-management position
Emphasizes overall system reliability
Director of Network
Services
Middle-management position
Emphasizes overall network reliability
Network Engineer
Installs, maintains, and supports computer networks
Systems Programmer/
Administrator
Installs, maintains, and supports the operating system
Client/Server Manager
Installs, maintains, and supports client/server applications
Systems Analyst
Interacts with others to design information systems
Programmer/Analyst
Designs, codes, and tests software
Programmer
Writes code according to specifications
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Typical Job Titles and Responsibilities in
a Software Development Firm
Job Title
Responsibilities
Director of Research and
Development
Senior-level management position in
charge of all product development activities
Software Architect
Computer scientists who are challenged
to create new, cutting-edge technologies
Software Engineer
Manages the details of software
development projects
Systems Engineer
Gives technical presentations and supports
products on-site
Software Developer
Develops new programs under the direction
of the software architect
Customer Support
Technician
Provides assistance to customers who
need help with products
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Computer Science (CS)
 Uses the principles of science and engineering to
improve computing.
 Emphasizes theory rather than practical applications
of computing.
 Training is technical and involves higher
mathematics (calculus).
 Training also involves:





Programming languages
Programming language structure
Advanced computer graphics
Artificial intelligence
Relational database design
 Graduates find jobs in software development firms
and information systems departments.
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Computer Information Systems (CIS)
 Are located in business schools.
 Focus on the practical applications of computing.
 Emphasize the skills needed by businesses.
 Training involves:





Programming
Systems analysis
Finance and marketing
Communications skills
Interpersonal skills
 Graduates find jobs in corporate information
systems departments as well as software
development companies.
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Systems Engineering
 Uses the scientific method to create and maintain
systems in business and industry.
 Emphasizes looking at the whole picture (people,
organization, and technology).
 Students learn project management skills.
 Graduates are in high demand in the areas of
software development, system analysis, and
program development.
Electrical Engineering
 Focuses on digital circuit design and
communication technologies.
 Jobs are in hardware development.
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Traditional Methods of Continuing
Education
Training Seminars
 Are computer-related.
 Last from one day to one
week.
 Presented by hardware or
software developers or
companies specializing in
training for new technology.
Conferences and Shows
 Are a way of keeping in
touch with the profession.
 Trade shows– Annual
meetings in which
manufacturers, designers,
and dealers showcase
their products.
Computer Magazines,
Professional Organizations
Newspapers, and Journals
 Provide a way for one to
 Are indispensable resources
keep up with his/her area
for IT professionals.
of interest.
 Some cover entire world of
computer issues, others are
aimed at a specific part.
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New Information Technology
(IT) Career Paths
 New technologies and the nature of businesses are
changing IT careers.
 A four-year college degree is insufficient for some
employers.
 Employees need skills in communication, business
savvy, and technology.
 Corporate downsizing or mergers may affect IT
careers.
 IT workers must manage their own careers.
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New Jobs in Information Technology
Job Title
Responsibilities
Interactive digital
media specialist
Creates engaging presentations, including
animation and video
Webmaster
Designs and maintains a Web server and
related database servers
Web application
engineer
Designs, develops, tests, and documents new
Web-based services for Web sites
Web specialist
Creates high-quality content pages for Web
sites
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Sought-After Business Skills
 Teamwork– Ability of an individual to work
effectively in a team environment.
 Project management– Ability to plan and manage a
project.
 Communication– Includes writing and interpersonal
skills as well as the ability to give presentations.
 Business savvy– IT employees are expected to have
some knowledge of business.
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Sought-After Technology Skills
 Networking– Skills related to Ethernet, TCP/IP, and
LAN administration.
 Microsoft Windows XP– Integration of .NET Passport
with Windows XP.
 UNIX– Demand for system configuration,
maintenance, networking, and programming.
 TCP/IP– Knowledge of Internet protocols.
 Oracle– Experience in working with Oracle database
and client/server applications.
 C++– Language of choice for software development.
 Microsoft Visual Basic– Rapid application
development and code reusability.
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Certification
 Is a skills and knowledge assessment organized by
computer industry vendors.
 To obtain a certificate you:
 Take courses at a college, training center, or study on
your own.
 Take a comprehensive examination.
 Certificate is issued when the exam is passed.
 Certificates need to be renewed periodically.
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Certification cont.
 Certification benefits– Enable employers to assess
skills from a pool of applicants; may increase salary
offers.
 Certification risks:
1.
2.
3.
4.
Students focus on a specific vendor’s technology.
Vendor’s technology may become obsolete.
Having one skill isn’t enough.
Hiring people with narrow training may be risky for
employers.
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Selected Certification Programs
Certification Program
Microsoft Certified Systems
Engineer (MCSE)
Description
Microsoft Windows NT Server and Engineer
(MCSE) BackOffice applications; operating
system and network configuration and
maintenance as well as LAN-based
client/server development (Microsoft
Corporation)
Microsoft Certified Systems
Engineer (MCSE) + Internet
Microsoft Windows NT Server configuration
and maintenance for Internet and intranet
sites (Microsoft Corporation)
Microsoft Certified Solution
Developer (MSCD)
Programming and application development
with Microsoft development tools, such as
Visual BASIC (Microsoft Corporation)
Certified NetWare Engineer
(CNE)
Novell networking and NetWare network
operating systems (Novell Corporation)
Certified Java Programmer
Programming in Java (Sun Microsystems)
Certified Java Developer
Programming and application development in
Java (Sun Microsystems
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The Effect of Computers on Employment
 Creating new jobs.
 Shifting labor demands to computer skilled workers.
 Earning power increases.
 Eliminating some jobs through automation.
 Half of all the jobs that will be available in 10 years
do not exist today.
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Chapter 16 Summary
1.
Information technology (IT) careers require a fouryear college degree in computer science (CS) or
computer information systems (CIS).
2.
Training in computer science emphasizes the
theoretical and cutting-edge aspects of
computing.
3.
Training in computer information systems
emphasizes more practical aspects of computing
in business settings.
4.
Recruiters are looking for teamwork, project
management skills, communication skills, and
business savvy as well as technical skills.
5.
Certification provides one means of
demonstrating your skills to an employer.
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THE
END
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