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Copyright Copyright©©2003 2003Prentice PrenticeHall, Hall,Inc Inc NEXT SLIDE 2 COMPUTERS IN YOUR FUTURE 2004 by Bryan Pfaffenberger and Bill Daley Chapter 16 What You Will Learn Chapter 16 Careers andand Certification Careers Certification Traditional information technology career paths Differences between computer science, systems engineering, and computer information science curricula in colleges and universities Employment in information technology Job titles and performances in IS departments Skills that IS managers are looking for in IT workers Skills that are in high demand Pros and cons of certification NEXT Copyright © 2003 Prentice Hall, Inc SLIDE 3 Traditional Information Technology (IT) Career Paths Companies will create an estimated 95,000 new information technology jobs each year. By 2005, the service sector will need: 158% more systems analysts. 142% more computer scientists and engineers. 37% more programmers. IT careers are for people interested in gaining new knowledge and more skills. IT careers require a minimum of a four-year college degree. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 4 Typical Job Titles and Responsibilities in a Corporate IS Department Job Title Responsibilities Chief Information Officer (CIO) Senior-level management Defines the IS department’s mission, objectives, and budgets Director of Computer Operations Middle-management position Emphasizes overall system reliability Director of Network Services Middle-management position Emphasizes overall network reliability Network Engineer Installs, maintains, and supports computer networks Systems Programmer/ Administrator Installs, maintains, and supports the operating system Client/Server Manager Installs, maintains, and supports client/server applications Systems Analyst Interacts with others to design information systems Programmer/Analyst Designs, codes, and tests software Programmer Writes code according to specifications Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 5 Typical Job Titles and Responsibilities in a Software Development Firm Job Title Responsibilities Director of Research and Development Senior-level management position in charge of all product development activities Software Architect Computer scientists who are challenged to create new, cutting-edge technologies Software Engineer Manages the details of software development projects Systems Engineer Gives technical presentations and supports products on-site Software Developer Develops new programs under the direction of the software architect Customer Support Technician Provides assistance to customers who need help with products Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 6 Computer Science (CS) Uses the principles of science and engineering to improve computing. Emphasizes theory rather than practical applications of computing. Training is technical and involves higher mathematics (calculus). Training also involves: Programming languages Programming language structure Advanced computer graphics Artificial intelligence Relational database design Graduates find jobs in software development firms and information systems departments. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 7 Computer Information Systems (CIS) Are located in business schools. Focus on the practical applications of computing. Emphasize the skills needed by businesses. Training involves: Programming Systems analysis Finance and marketing Communications skills Interpersonal skills Graduates find jobs in corporate information systems departments as well as software development companies. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 8 Systems Engineering Uses the scientific method to create and maintain systems in business and industry. Emphasizes looking at the whole picture (people, organization, and technology). Students learn project management skills. Graduates are in high demand in the areas of software development, system analysis, and program development. Electrical Engineering Focuses on digital circuit design and communication technologies. Jobs are in hardware development. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 9 Traditional Methods of Continuing Education Training Seminars Are computer-related. Last from one day to one week. Presented by hardware or software developers or companies specializing in training for new technology. Conferences and Shows Are a way of keeping in touch with the profession. Trade shows– Annual meetings in which manufacturers, designers, and dealers showcase their products. Computer Magazines, Professional Organizations Newspapers, and Journals Provide a way for one to Are indispensable resources keep up with his/her area for IT professionals. of interest. Some cover entire world of computer issues, others are aimed at a specific part. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 10 New Information Technology (IT) Career Paths New technologies and the nature of businesses are changing IT careers. A four-year college degree is insufficient for some employers. Employees need skills in communication, business savvy, and technology. Corporate downsizing or mergers may affect IT careers. IT workers must manage their own careers. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 11 New Jobs in Information Technology Job Title Responsibilities Interactive digital media specialist Creates engaging presentations, including animation and video Webmaster Designs and maintains a Web server and related database servers Web application engineer Designs, develops, tests, and documents new Web-based services for Web sites Web specialist Creates high-quality content pages for Web sites Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 12 Sought-After Business Skills Teamwork– Ability of an individual to work effectively in a team environment. Project management– Ability to plan and manage a project. Communication– Includes writing and interpersonal skills as well as the ability to give presentations. Business savvy– IT employees are expected to have some knowledge of business. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 13 Sought-After Technology Skills Networking– Skills related to Ethernet, TCP/IP, and LAN administration. Microsoft Windows XP– Integration of .NET Passport with Windows XP. UNIX– Demand for system configuration, maintenance, networking, and programming. TCP/IP– Knowledge of Internet protocols. Oracle– Experience in working with Oracle database and client/server applications. C++– Language of choice for software development. Microsoft Visual Basic– Rapid application development and code reusability. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 14 Certification Is a skills and knowledge assessment organized by computer industry vendors. To obtain a certificate you: Take courses at a college, training center, or study on your own. Take a comprehensive examination. Certificate is issued when the exam is passed. Certificates need to be renewed periodically. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 15 Certification cont. Certification benefits– Enable employers to assess skills from a pool of applicants; may increase salary offers. Certification risks: 1. 2. 3. 4. Students focus on a specific vendor’s technology. Vendor’s technology may become obsolete. Having one skill isn’t enough. Hiring people with narrow training may be risky for employers. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 16 Selected Certification Programs Certification Program Microsoft Certified Systems Engineer (MCSE) Description Microsoft Windows NT Server and Engineer (MCSE) BackOffice applications; operating system and network configuration and maintenance as well as LAN-based client/server development (Microsoft Corporation) Microsoft Certified Systems Engineer (MCSE) + Internet Microsoft Windows NT Server configuration and maintenance for Internet and intranet sites (Microsoft Corporation) Microsoft Certified Solution Developer (MSCD) Programming and application development with Microsoft development tools, such as Visual BASIC (Microsoft Corporation) Certified NetWare Engineer (CNE) Novell networking and NetWare network operating systems (Novell Corporation) Certified Java Programmer Programming in Java (Sun Microsystems) Certified Java Developer Programming and application development in Java (Sun Microsystems Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 17 The Effect of Computers on Employment Creating new jobs. Shifting labor demands to computer skilled workers. Earning power increases. Eliminating some jobs through automation. Half of all the jobs that will be available in 10 years do not exist today. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 18 Chapter 16 Summary 1. Information technology (IT) careers require a fouryear college degree in computer science (CS) or computer information systems (CIS). 2. Training in computer science emphasizes the theoretical and cutting-edge aspects of computing. 3. Training in computer information systems emphasizes more practical aspects of computing in business settings. 4. Recruiters are looking for teamwork, project management skills, communication skills, and business savvy as well as technical skills. 5. Certification provides one means of demonstrating your skills to an employer. Copyright © 2003 Prentice Hall, Inc NEXT SLIDE 19 THE END Copyright © 2003 Prentice Hall, Inc 20