CHAPTER 4: Procurement McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Overview of procurement • Procurement objectives • Procurement strategy • Supplier selection and assessment • Logistical interfaces with procurement 4-2 Procurement is now a strategic activity of the firm • Several factors have elevated the importance of procurement to the firm – Purchased goods and services are among the largest cost elements for most firms – The growing emphasis of outsourcing has expanded the supply base of organizations • This added complexity requires more management attention on the organizational interfaces with suppliers 4-3 Purchasing perspective • Purchasing was historically perceived as just a buying function for manufacturing and repair materials and supplies – Purchasing agent tried to get lowest price possible for acceptable quality – Transactional focus led to getting the best possible “deal” today • Did not focus on future transactions – No concept of Supply Chain • Purchasing seldom looked beyond the first-tier supplier – Purchasing simply responded to demands of production group 4-4 Purchasing perspective • Procurement is an organizational capability that ensures the firm is positioned to implement its strategies with support from its supply base – Procurement looks up and down the entire supply chain for impacts and opportunities • Goods and service account for 55 cents of every sales dollars – Focuses on building relationships with suppliers and downstream customers – Involvement with outsourcing includes more than just purchasing raw materials and parts • Also includes finding alternate sources for manufactured products or services to help manage demand 4-5 Procurement focuses on several issues related to the firms’ supply base • • • • Ensuring continuous supply Minimizing inventory investment Quality improvement of supply Supplier development – Supplier selection – Building supplier relationships – Supplier continuous improvement • Lowest total cost of ownership 4-6 Figure 4.1 - Major categories for the components of total cost of ownership 4-7 Procurement strategies • Insourcing vs. outsourcing – Make vs. buy decision • Alternative procurement strategies – User buy • Volume consolidation • Reducing total number of suppliers while minimizing risk – Supplier operational integration • Building partnerships • Sharing information and knowledge • Identifying linked processes and shared opportunities for improvement – Value management extends beyond buyerseller operations • Involving the supplier early in product design • Reducing complexity • Value engineering 4-8 Savings potential from volume consolidation • Purchases average 55% of every sales dollar • Cost savings estimated between 5% to 15% of purchases • Potential savings is $5.5 million annually for a company with revenues of $100 million 4-9 Supplier operational integration • Primary objective of operational integration is to cut waste, reduce cost, and develop a relationship that allows both buyer and seller to achieve mutual improvements • Integration can take many forms – Buyer providing detailed sales information to supplier – Buyers and suppliers working together to redesign linked processes – Eliminating duplicated activities performed by both the buyer and supplier • Can provide incremental savings of 5% to 25% over the benefits of volume consolidation 4-10 Value management through early supplier involvement in product design Figure 4.2 Flexibility and Cost of Design Changes 4-11 Procurement strategy portfolio • • • • Routine purchases Bottleneck purchases Leverage purchases Critical purchases 4-12 Figure 4.3 Procurement strategy matrix High Level of Supply Risk Low Level of Supply Risk Bottleneck Purchases Multiple Suppliers Routine Purchases Reduce Buying Effort Critical Purchases Integrated with Suppliers Leverage Purchases Concentrate Purchases Low Value to Firm High Value to Firm Adapted from Robert Monczka et al., Purchasing and Supply Chain Management, 4th Edition (Mason, OH: South-Western Cengage Learning, 2009), P. 211. 4-13 Supplier selection and assessment • • • • • Supplier audits Supplier development Monitoring performance Supplier certification E-commerce and procurement – Electronic data interchange (EDI) – Internet 4-14 E-Commerce and procurement • Electronic Data Interchange (EDI) is the electronic transmission of data between a firm and its suppliers – Shares information and knowledge such as order entry, planning/scheduling, tracking, delivery, billing and payment • Internet-based communications offer several opportunities for making product information available while overcoming compatibility issues between computer systems – Electronic catalogs allow rapid access to product info, specifications, pricing and ordering – Buying exchanges allow sellers or buyers of specific goods or services to find each other on a common web site 4-15 Figure 4.4 Example supplier scorecard Category Weight Score (100 maximum points) Weighted Score Correct quantities .15 95 14.25 No defective items .10 100 10.00 All shipments on time .15 80 12.00 Correct documentation .10 95 9.50 No damage .05 90 4.50 Flexibility .10 80 8.00 Responsiveness .20 90 18.00 Communication .15 90 13.50 TOTAL 1.00 89.75 4-16 Purchase requirement segmentation • Pareto Principle is a small percentage of items account for a large percentage of the dollars spent – For example, “A” items in ABC inventory • Purchasing processes should be tailored to the value and/or criticality of the materials needed • Segmented approach is used to prioritize resources for purchasing – The most procurement effort goes to the most critical supplies/suppliers 4-17 Logistics interfaces with procurement • Just-in-Time – JIT delivery • More frequent delivery of smaller quantities • Close cooperation and communication – JIT II • Integration of suppliers into manufacturing processes • Procurement of logistics services • Performance-based logistics 4-18 Performance based logistics interface • Initiated by US Department of Defense to purchase performance outcomes instead of individual transactions defined by product specifications • Government specifies desired outcomes and lets suppliers determine the best way to meet those requirements • Currently limited to government purchasing but business organizations are expected to adopt the practice 4-19