E-Commerce & E-bay
Ashley Abate
Jennifer Briggs
Jonelle Gordon
CS 107
Professor Tarudt
Commerce
• “com.merce n [MF, fr. L commercium, fr.
com- + merc-, merx merchandise] (1537)
1: social intercourse: interchange of ideas,
opinions, or sentiments
2: the exchange or buying and selling of
commodities on a large scale involving
transportation from place to place
3: sexual intercourse”
3 Components of a Sale
1. Buyers
2. Sellers
3. Producers
Requirements for Sale
1.
2.
3.
4.
5.
6.
Product
Location to sell the product from
Advertising
A way to accept orders
Sale fulfillment
Customer support, warranty claims and
general returns
E-Commerce Necessities
1.
2.
3.
4.
5.
6.
7.
A product
A website through which to sell the product
A way to attract consumers to the website
An online form to accept orders
A way to accept payment
A place to ship orders from
A way to accept returns, handle warranty
claims and provide customer service.
Statistics
• “...the estimate of U.S. retail e-commerce sales for the
third quarter of 2005, adjusted for seasonal variation and
holiday and trading-day differences, but not for price
changes, was $22.3 billion, an increase of 5.7 percent
(±1.7%) from the second quarter of 2005."
• "2004 online retail sales rose 23.8 percent to $89 billion,
representing 4.6 percent of total retail sales. Including
travel, online sales also rose 23.8 percent to $141.4 billion.
Online retail sales will reach $109.6 billion [in 2005].
Online sales including travel will rise to $172.4 billion this
year."
What are popular E-Commerce
Items?
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•
•
•
•
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Computers and electronics
Books
Apparel
Music
Financial and Travel services
Toys
Event tickets
Introduction to E Commerce and
EBay
E-Commerce has provided a fresh platform for
business that has changed the way businesses and
consumers think about buying and selling.
Increasingly buyers and sellers are turning to
their computers to buy and sell products using
such websites as eBay. EBay is the world’s online
market place enabling trade on a local, national
and international basis. With a diverse and
passionate community of individuals and small
business. EBay offers an online platform where
millions of items are traded each day.
History of E-Commerce and
eBay
History of ecommerce dates back to the invention of the very old
notion of “sell and buy”, electricity, cables, computers, modems,
and the Internet. Ecommerce became possible in 1991 when the
Internet was opened to commercial use. Since that date thousands
of businesses have taken up residence at web sites.
Ecommerce has a great deal of advantages over “brick and
mortar” stores and mail order catalogs. Consumers can easily
search through a large database of products and services. They
can see actual prices, build an order over several days and email
it as a “wish list” hoping that someone will pay for their selected
goods. Customers can compare prices with a click of the mouse
and buy the selected product at best prices.
History of E-Commerce and
eBay (Cont.)
Online vendors, in their turn, also get distinct advantages. The web and its
search engines provide a way to be found by customers without expensive
advertising campaign. Even small online shops can reach global markets.
Web technology also allows to track customer preferences and to deliver
individually-tailored marketing.
History of ecommerce is unthinkable without Amazon and EBay which
were among the first Internet companies to allow electronic transactions.
Thanks to their founders we now have a handsome ecommerce sector and
enjoy the buying and selling advantages of the Worldwide Web. History of
ecommerce would have never been possible without plastic cards, online
shopping carts, secure payment gateways and many other inventions
which had their say in the online world.
History of E-Commerce and
eBay (Cont.)
EBay, a website that began in 1995 that allows buyers and
sellers to trade items on the internet. Items are listed by
category and anyone with an account can bid on the items of
their choice. You can find just about anything you can
possibly imagine on ebay, including cars, real-estate,
collectibles, concert tickets, cd’s, clothing, dvd’s, and art
work. Rare items can sell at very high prices. When you list
an item for auction on ebay it can be seen by millions of
people all over the world. The very nature of online auctions
requires that strangers trust each other. Along with growth as
a site for buying and selling, ebay worked hard to make their
website a community.
Conclusion
In conclusion I would like to add that
without e-commerce their would be no
ebay, without ebay, there would be no
online shopping and this excludes the
hectic frustrations that some people
experience in stores around major holidays
and at times when people are just not able
to go out.
E-Bay
The World’s Online
Marketplace
Frequently Asked Questions..
• What is E-bay?
• Where is E-bay?
• Why is there E-bay?
• How does it work?
Assets of E-bay & E-commerce
When receiving a service online, customers look for specific
qualities in an business.
• Comfort
• Languages
• Foreign currencies
• Shipping abilities
Types of E-commerce that
E-bay offers…
• Business to Business
* Wholesaling
• Business to Customer
* Retail & Clearinghouse
• Customer to Customer
* Any format
Outline of E-Bay..
• Auction vs. Fixed Price Format
• What is an E-Bay store?
• How can you “Buy it Now”
• AllGoodCauses – E-Bay Store