1 Prof. Anatoly Sachenko -Kontakt Zakład Informatyki i Ekonometrii Budynek A, pokój 414 Instytut Ekonomii i Informatyki Wydział Organizacji i Zarządzania http://dydaktyka.polsl.pl/roz6/asachenko/default.a spx sachenkoa@yahoo.com or a_sachenko@ieee.org 2 Informatics in Logistics Management Lecture 1. Logistics Origin and Basics Lecturer: Prof. Anatoly Sachenko 3 Lecture Overview Definition and Origins System Approach Logistics Management Logistics Perspective 4 Definition of Logistics - “Planning implementing and controlling the physical flow of material and finished goods from point of origin to point of use to meet customer`s need at a profit” Philip Kotler Logistics is the management of the flow of goods between the point of origin and the point of destination in order to meet the requirements of customers or corporations. Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging, and often security Logistics is one of the main functions within a company Logistics 5 Origin of Logistics The term logistics comes from the Greek logos (λόγος), meaning "speech, reason, ratio, rationality, language, phrase", and more specifically from the Greek word logistiki (λογιστική), meaning accounting and financial organization The word logistics has its origin in the French verb loger to lodge or to quarter Its original use was to describe the science of movement, supplying & maintenance of military forces in the field Later on it was used to describe the management of materials flow through an organization 6 Main Logistics Targets and Fields Its main targets are divided into performance related and cost related They are high due date reliability, short delivery times, low inventory level and high capacity utilization But when decisions need to be made, there is always a trade off between these targets It’s making a logistician challenging and interesting Main Logistics fields: Procurement Logistics Production Logistics Distribution Logistics After sales Logistics Disposal Logistics 7 Logistics Viewpoints Inbound logistics is one of the primary processes and it concentrates on purchasing and arranging inbound movement of materials, parts and/or finished inventory from suppliers to: manufacturing or assembly plants, warehouses or retail stores Outbound logistics is the process related to the storage and movement of the final product and the related information flows from the end of the production line to the end user 8 Scope of Logistic It is a critical importance for organization how it delivers tangible or intangible products & services to the customer Effective physical movement of the tangible product will speak of intangible services associated with the product and the delivered organization In Case of intangible product, the delivery of tangibles at the right place & right time will speak about its quality On the macro level infrastructure it’s contributing to a large extent in the physical movement of produced goods 9 Scope of Logistic This speed & reliability in distribution of products & services contribute to a great extent in the growth of a country`s domestic & international trade Logistic cost as a percentage of GDP across the world is shown in the following table Country Logistic cost as a percentage of GDP Korea 16 China 15 Japan 14 India 13 France 12 UK 11 USA 10 10 Logistics –A system approach Logistics recognizes that all the activities of material movement across the business process are interdependent and needs close coordination and these are to be maintained as a system Logistics System is an adaptive system including following functional Areas: Order Processing Information Flow Warehousing Inventory control Packaging Transportation 11 Order Processing Order checking for any deviation in agreed on negotiated term Technical details; price; delivery period; payment terms; taxes etc. Checking the availability of material in stock (material requisition) Production & material scheduling for shortage. Acknowledging the order, indicating deviation if any It is routine operation but require great deal of planning training of people involved and investment to bring about efficiency & accuracy 12 Information Flow It is basically info based activity of inventory movement across the supply chain Hence role of info system plays a vital role in delivering superior customer service This function is required to facilitate the following info needs Order registration Order checking & editing Order processing Coordination - means to integrate the total supply chain of the company with info needs as to time, quantity, value 13 Warehousing A storage place wherein finished goods are stored till they are sold. Effectiveness of an organization`s marketing strategy depends on making the right decision regarding warehouse Warehouse are treated as switching facilities rather than storage place Major decision of warehouse are as follows: Location ,Size & Number of warehousing facilities Warehouse layout Design of building Ownership of the warehouse 14 Modern Warehouse 15 Packaging It is also a critical element in physical distribution of the product, which influences the efficiency of the logistic system this is done with the view of following: For handling and damage prevention For communications For inter modal transportation Storage space economy Thus to reduce packaging cost 16 Transportation For goods movement of a transportation is the most fundamental and important component of logistic E.g. for low unit value products the transportation cost component is 20% of the product cost In logistic cost its share varies up to 65-70% There are the few decision involved in transportation Mode of transportation ( Cost & time factor) Own fleet or Outsourcing Route Planning Vehicle scheduling 17 Logistics Management Logistics Management is that part of Supply Chain Management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers’ requirements From a traditional point of a view a goal of any firm is to produce competitive products and increase its volume In this case management can boil down to a General Manager + minor staff-see next slide 18 Logistics Management – Traditional Structure Person’s Decision Making Process (Chief Manager) Supplier Production Material flow Information flow Customer 19 Logistics Management – Traditional Structure Both terms Flaw and Inventory are the main categories of Logistics In Logistics Management are diffeation Flows- see previous and next slides Material Flow red the Material and Informis the description of the transportation of raw materials, prefabricates, parts, components, integrated objects and finally products as a flow of entities Logistics operations with Information Flow include acquisition, storing, processing and transfer of info In next slide is shown a contemporary structure of Logistics Management 20 Logistics Management – Contemporary Structure 21 Logistics' perspective: Three Forces Three Forces which have change the perspective of logistics: Globalization Focus on Supply Chain Management Outsourcing of Non Core Competency Functional Area 22 Globalization The entire world has become a global village for marketers because of the liberalization of economics of most countries, and the emergence of World Trade Organization which is forcing business organizations to supply products beyond the national boundaries wherever there is a market opportunity However in such conditions the role of LOGISTICS will be to provide time and place time and place utility of the product to the customer 23 Focus on Supply Chain Management Business the world over are striving for competitiveness In their struggle for survival their focus has shifted to the supply chain i.e. Integrating the process of Procurement , processing & distributing to deliver value for money to the customer Two key roles logistics planning & support are Value delivery process Success of Supply Chain Management 24 Outsourcing of Non Core Competency Functional Area Outsourcing is a acceptable trend in business Corporation have realized that doing everything by themselves does not result in effective & efficient use of scare resources available to them It is better to outsource functional area to experts who can do job at the lowest cost and that to efficiently & Effectively LOGISTICS is one such area where most of business org. do not have enough expertise thus needs to be outsourced Thus Logistics have shaped into different service industry offering complete & customized logistics solutions