6 GREAT Reasons to talk to Colonial Life Presented by Robert Richey Agency Development Manager 6 GREAT Reasons to talk to Colonial Life Expand your income NOW Differentiate yourself with services Rest easy with enrollment quality for all sizes Open doors with Group Medical Bridge 1.0 Increase sales with guaranteed issue Count on the industry’s top choice 1. Expand your income NOW with our 1-to-1 voluntary benefits model Immediate revenue… Flexible Enrollment Options …no additional overhead/investment …no need to become a voluntary benefits expert …simply plug in to our turnkey VB model IndustryLeading Products Benefits Counseling & Education Value-Added Services 1. Expand your income NOW with our turnkey voluntary benefits model 1 new 100-life account a month= $75,600 1-to-1 benefits counseling = 46% increase in participation Renewals for life on qualified business in commissions alone Every benefit-eligible employee in your accounts= $63 in annual commissions Assume: 100-life account, 50% participation, $707 annual premium per person, 75% collected premium rate, and Colonial Life product mix of 30% disability, 30% Group Medical Bridge, and 40% universal life insurance. This is an estimate only. Results may vary based on actual performance levels and other factors. 2. Differentiate yourself with services, not just products 2. Differentiate yourself with services, not just products Limited-time WELLNESS OFFER We pay for the wellness program your client selects for one full year! Choice of one of three wellness programs, depending on account size Life Health Assessment - Ceridian NurseLine - Optum Health Wellness Screening - Optum Health For new Colonial Life cases offering 2 employee-paid Colonial Life products and that allow us to meet with at least 75% of their eligible employees Certain steps and requirements must be met for your client to participate. Ask your Colonial Life contact for complete details. 2. Differentiate yourself with services, not just products Benefits communication & education services • Better benefits understanding • • and appreciation Better educated health care consumers Cost savings & happier, healthier employees! 2. Differentiate yourself with services, not just products Benefits Learning Center Welcome to Youville®! • Helps employees get a • • jump start on pre-enrollment benefits education Interactive online tool offering entertaining way for employees to explore their unique benefits needs Employees can print recommendations to bring to their enrollment session 2. Differentiate yourself with services, not just products Paycheck illustrations Allow employees to see how their choices affect their paycheck 2. Differentiate yourself with services, not just products Benefits Statements Illustrate employer’s investment in employee Flexible enrollment options Consolidated core and voluntary options for anytime, anywhere enrollment Employees may enroll: One-to-one Co-browse Call center Alternatives: Group enrollment Self-enroll online Flexible enrollment options Consolidated core and voluntary options for anytime, anywhere enrollment Approach supports: Streamlined enrollment Consistent message Accurate post-enrollment data Ongoing local service Multi-year & new hire enrollment Business quality index/ client satisfaction 2. Differentiate yourself with services, not just products Dependent verification Benefit counselors can: • Clearly explain eligibility criteria • Remove ineligible dependents • Add newly eligible dependents • Return employee’s electronic signature Minimum account size of 500 lives required. Ask your Colonial Life benefits contact for details. 2. Differentiate yourself with services, not just products Employer Benefits Statement Illustrates value of Colonial Life services Shows cost savings overview based on: • Employer information • Standard services • More complex services 3. Rest easy with our transparent enrollment quality for all sizes • Post-enrollment “Benefits • • • • Guys” surveys Daily enrollment reporting Consistent oversight with Business Quality Index (BQI) National training program – Colonial Life College Certification programs and ongoing education 3. Rest easy with our transparent enrollment quality for all sizes Overall Employee Satisfaction Overall Employee SatisfactionPayer Size Importance of One-to-One Improve Understanding 3. Rest easy with our transparent enrollment quality for all sizes Large-Case Expertise • 57+ years of success • Dedicated corporate team National Benefits Counselor Team • 1,350 certified local benefit counselors across 50 states • 8.5-year average tenure • Annual re-certification requirement • Multi-year enrollment • Ongoing local service 4. Open doors with our NEWEST product: Group Medical Bridge 1.0 Current Health Plan New Health Plan Employee out-ofpocket costs Employers respond to rising costs Employer saves money with new plan design • Higher annual deductible • Higher co-insurance amounts Employees face more costs • 2X increase in employees covered by plan with a $1,000+ deductible1 Expenses covered by health plan 1 • 60% of Americans do not have funds to cover unexpected costs2 Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2006-2010. National consumer study, Financial Industry Regulatory Authority Investor Education Foundation In consultation with U.S. Dept. of Treasury and President’s Advisory Council on Financial Literacy, 2009. 2 4. Open doors with our NEWEST product: Group Medical Bridge 1.0 Out-ofpocket costs Medical Bridge solution Expenses covered by by Expenses covered healthhealth insurance insurance 1 • Benefits help employees pay out-of-pocket costs from a hospital confinement or other covered health care event • Pays lump-sum benefits directly to employees • Benefits for outpatient surgery, diagnostic tests, and wellness visits may also be available1 Plan design and benefits vary by state. See state specific plan information for availability in each state. 4. Open doors with our NEWEST product: Group Medical Bridge 1.0 Group contract • Situs state • Optionally renewable; no portability option • Min. 10 enrolled + participation Flexible plan designs • HSA-compliant option (in most states) • Higher benefit amounts and flexibility • Employer optional benefits Underwriting options • Guaranteed issue (GI) • Guaranteed issue with pre-ex waived (GX2) Premium options Enrollment • Age-banded • Composite • Discounted composite • Defined enrollment period required Benefits vary by state, and product may not be available in all states. 4. Open doors with our NEWEST product: Group Medical Bridge 1.0 Current Plan Proposed Plan Annual deductible $500 $1,500 Co-insurance 80/20 70/30 EE Cost $177 $154 ER Cost $532 $461 Total Cost $708 $615 % Change +17% -13%: $71 x 100 EEs = $7,100/mo Add Group Medical Bridge 1.0 Hospital Confinement Premiums have decreased… $1,000 Outpatient Surgery Option 1 Employees’ out-of-pocket exposure has increased… Health Screening $50 Solution… GMB 1.0 Premium EE Discounted Composite Rate = $17.47/mo TOTAL SAVINGS $7,100 - $1,747 = $5,353/mo = $64,236/yr Plan design and benefits vary by state. See state specific plan information for availability in each state. 5. Increase sales and revenue with our guaranteed issue (GI) underwriting Help most employees qualify: • Underwriting approach simplifies enrollment and encourages higher participation • GI and post-enrollment GI underwriting options available for disability, accident, hospital confinement indemnity, cancer and critical illness products • Pre-established limits for certain underwriting levels • Many health questions are “knock-out” questions Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. Products have exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states. 5. Increase sales and revenue with our guaranteed issue underwriting Limited-time offer for DISABILITY & GROUP CRITICAL ILLNESS INSURANCE! Guaranteed issue ... NO minimum participation ... NO health questions ... ... what a BRIGHT idea! For new Colonial Life cases offering 2 employeepaid Colonial Life products and that allow us to meet with the majority of their employees. New hires may also receive GI if guidelines are met. Certain steps and requirements must be met for your client to qualify. Benefits may vary and may not be available in all states. Policies have limitations and exclusions that may affect benefits payable. Ask your Colonial Life contact for complete details. 6. Count on the industry’s top choice Voted brokers’ top choice and most broker-friendly carrier 6 years in a row Benefits Selling Readers’ Choice Awards, 2006-11 In U.S. top 5 voluntary carriers for sales and in-force premium Eastbridge U.S. Worksite Sales Report, Eastbridge Consulting Group, 2010 Named #1 worksite/voluntary benefits company National Association of Health Underwriters (NAHU) members, 2010 CASE STUDY The Client • Multi-state affordable housing provider • 213 benefit-eligible employees • 41 locations Client Consultant CASE STUDY The Challenge • Rising costs and dissatisfaction with PEO/payroll firm caused client to move employees in-house and switch payroll and benefits to broker handling their workers’ comp. • Client concerns included employee confusion, increased staff workload, and enrollment timing to ensure new health plans and payroll services were implemented before enrollment. CASE STUDY The Solution Broker brought in Colonial Life to assist with: • Creating a tight schedule for implementation and enrollment. • Conducting group meetings both in-person and via conference calls, including core benefits communication in the more remote locations. • Providing 1-to-1 benefits counseling with eligible employees in all 41 locations, with bilingual benefits counselors where needed. CASE STUDY The Results • Met 1-to-1 with 100% of eligible employees. • Completed the multi-state enrollment in 10 days – as promised! • Required little time or effort by client, allowing staff to focus on other parts of the transition. • Provided electronic and hardcopy election forms and core benefit applications to broker and payroll provider. • Enrolled 64% of employees in our voluntary benefit plans, including disability and hospital confinement indemnity that was offered GI due to the high participation. • Generated $100,000+ in annual voluntary premium – and met guideline of one to one-and-a-half hour’s pay per week max. • Increased employer and employee tax savings due to increasing participation in flex accounts and pre-taxed voluntary benefits.