tonyc@microsoft.com
So what is Unified Communications?
• Ask 100 people, get 100 different answers
• But it’ll probably include some or all of these:
– IP Telephony, Web Conferencing, Unified Messaging,
Video, Presence, Instant Messaging, Fax to desktop
• Our take
– All this always available on every device and in every
application.
Consumerisation of IT
Lync @ the Core
SharePoint
CRM
Exchange
Forefront
System
Center
Windows
Server
Cost Savings and Efficiencies
Voice Mail (20 – 60%)
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
Voice Investments
OCS 2007 R2
OCS 2007
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“Anywhere Access”
IM and Rich Presence
Common voice
features
Unified messaging
Audio and video
conferencing
Desktop integration
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Single Number reach
Attendant Console
Delegation/TeamCall
Response Groups
Session Initiation Protocol (SIP)
Trunking
Dial-in audio conferencing
Higher definition video
UC Workflow activities
Lync
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Enhanced 9-1-1 for North
America (NA)
Branch Resiliency (SBA)
Datacenter Resiliency
Call Admission Control
Call park, Unassigned #
Private line, Malicious Call Trace
(MCT)
Topology changes
Media bypass
Routing changes
Analog devices
Common area phones
Larger device portfolio
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Audio Devices Ecosystem and Innovation
Snom 3001
$100+
Polycom CX500
Aastra 6721 iP
$150-200
Snom 821
Polycom CX600
Aastra 6725 iP
$200-300
Meeting Room Solutions
Business Productivity Online Suite
Developer, developer, developer
Silverlight & WPF support
Find/Browse people
View availability, photo, location
Check contact card
Click to communicate
Host and run custom apps in:
Conversation window extension
Contact Card extension
Extend menus to launch custom apps
Customer Adoption
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Three ways to Lync
Complements existing phone systems with full
unified communications functionality, and
extends company calls to the road or to users’
home office. AT Kearney and Royal Dutch Shell
Brings presence, instant messaging, and
conferencing with the option to easily deploy
full communications functionality in the future
Intel
Delivers a complete communications solution
with enterprise-grade telephony
Sprint Colombian National Police and
Lionbridge
Some things to do…
“”
tonyc@microsoft.com
Lync 2010
Audio, Video,
and Web Conferencing
Gartner Magic Quadrant for Unified
Communications,
August 22, 2011
“Magic Quadrant for Unified Communications,” by Bern Elliot
and Steve Blood, July 28, 2010.
The Magic Quadrant is copyrighted by Gartner, Inc. and is reused with
permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's analysis
of how certain vendors measure against criteria for that marketplace, as
defined by Gartner. Gartner does not endorse any vendor, product or
service depicted in the Magic Quadrant, and does not advise technology
users to select only those vendors placed in the "Leaders" quadrant. The
Magic Quadrant is intended solely as a research tool, and is not meant
to be a specific guide to action. Gartner disclaims all warranties, express
or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
The Magic Quadrant graphic was published by Gartner, Inc., as part of a
larger research note and should be evaluated in the context of the entire
report. The Gartner report is available upon request from Microsoft.
“”We expect to be saving across the board with UC suite
in the neighborhood of 9 to 10 million dollars a year just
in our enterprise cost.”
Mike Browne, Director of IT, Sprint
Chung
Hwa
Teleco
m
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Who did the best on
Miercom’s SIP torture test?
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Microsoft Lync Server 2010 Planning Guide(s)›
Microsoft Lync Server 2010 Standard Edition Deployment Guide›
Microsoft Lync Server 2010 Active Directory Guide›
Microsoft Lync Server 2010 Enterprise Edition Deployment Guide›
Microsoft Lync Server 2010 Security Guide
Microsoft Lync Server Virtualisation (Virtualization if you like ) Whitepaper
Download details- Client Virtualization in Microsoft Lync 2010
Microsoft Lync Server 2010 Administration Guide
Microsoft Lync Resource Kit (Book) – download available chapters
Microsoft Technet Lync TechCenter
Microsoft Lync Server 2010 Edge Server Reference Architecture Diagrams›
Microsoft Lync Server 2010 Documentation Help File (Download a compiled .chm file)
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Microsoft Lync Server 2010 Protocol Workloads Poster›
Microsoft Lync Server 2010 Protocol Workloads Poster
Microsoft Lync Server 2010 Capacity Calculator›
Microsoft Lync Server 2010 Visio Stencil›
Microsoft Lync Server 2010, Planning Tool›
Microsoft Lync Training and Adoption Kit – Tools and Apps page
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Microsoft Lync Server 2010 Edge Server Deployment Guide›
Microsoft Lync Training and Adoption Kit – Getting Started Home Page
Unified Communications Open Interoperability Program – Lync Server
VoiceCon 2010 IP-PBX RFP Context – Microsoft response with Lync
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• http://www.microsoft.com/lync
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• http://www.microsoft.com/licensing/
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• https://partner.microsoft.com/licensing
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• https://partner.microsoft.com/lync
• https://partner.microsoft.com/global/productssolutions/40171702
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• https://training.partner.microsoft.com/