course syllabus O n l i n e M o d e l I n s t r u c t o r V e r s i o n Online Certificate HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT next Cover course syllabus Addresses the educational needs of adult students by developing and providing engaging, relevant and accelerated programs. blended model MGT 264 Enhances scholarship, leadership skills, social responsibility, and promotes life-long learning. Provides high-quality, easily accessible educational opportunities for adult learners. EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT instructor version contents links about this document about Moser College about blended learning hallmarks of a Benedictine education student expectations attendance policy submission of work netiquette _________________________ course overview required textbooks grading scale learning outcomes IDEA objectives & IDEA description course schedule external links financial aid library resources Academic Honesty Policy APA formatting and style APA resources for students Student Success Center (SSC) services for students with disabilities _________________________ Benedictine Current Students Moser Center Student Information Student Login to D2L Student E-Mail Login Academic Calendars BenUConnect MyBenU Enables adults to earn specific undergraduate and graduate degrees while maintaining their personal and professional commitments. Develops new degree and non-degree programs that address the expressed needs of the professional community. Moser College Mission Statement: Moser College embodies the values of respect, excellence, collaboration, and professionalism. We are committed to delivering innovative and dynamic programs designed for adult students who are dedicated to enhancing their professional, local, and global communities. Moser College Vision Statement: To be one of the premier university colleges in the nation. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community Benedictine University Margaret and Harold Moser Center 1832 Centre Point Circle Naperville, IL 60563 Phone: (630) 829-6289 Fax: (630) 829-1375 http://www1.ben.edu/programs/a dult_cohorts/mission_vision.asp 2 Content Links HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT About Your Program at Benedictine University – Moser College About This Document This is a hypermedia document – it has been built to mimic navigation on the web. This document can also be viewed as a presentation or it can be printed like a traditional document. We use this sort of document because it allows for navigation links (hyperlinks) to text, graphics, audio/video, and the web. This type of document also allows you to navigate in a nontraditional, nonlinear way – by following the page links you are not bound to read or flip through the document in any sort of order. This is yet another example of Moser College’s commitment to advancements in technology and blended learning. About Moser College The Moser College of Adult & Professional Studies delivers its curricular programs in a specifically designed structure deliberately oriented for working, adult learners. The Moser College is committed to providing a learning environment which extends beyond the classroom and is designed specifically to meet the needs of its students and their employers by bringing a quality educational experience without requiring the student to relocate or travel extensively beyond their home area. Benedictine University's Moser College of Adult & Professional Studies is fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools*. * http://www.ben.edu/academic_programs/moser/about/index.cfm About Blended Learning Blended learning is the integration of different learning environments: mainly the online format with the face-to-face format, but may also include mobile learning. Blended learning, also referred to as hybrid learning, relies on both the advantages of digital/technology innovation and the methods of face-to-face instruction. At Moser College, we use blended learning by combining asynchronous online classroom sessions with a face-to-face classroom environment. We alternate between the online session and the face-to-face session in 5-week courses, with the A session being face-to-face and the B session being online. hallmarks of a Benedictine Education: Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 3 About HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT The Ten Hallmarks of a Benedictine Education A Benedictine Education Based on the Rules of Saint Benedict, a Benedictine Education is based on the Benedictine Wisdom Tradition that sets as its goals the transformation of the Human mind AND Heart and has at its foundation “The Ten Hallmarks of a Benedictine Education”. The Ten Hallmarks Each academic year Moser College will be celebrating two of the Hallmarks. This academic year 2011-2012, the Hallmarks Stability and Stewardship have been chosen. The ten hallmarks are: 1. Love of Christ and Neighbor 2. Prayer: a Life marked by liturgy, lection and Mindfulness 3. Stability: commitment to the daily life of this place, its heritage and tradition 4. Conversatio: the way of formation and transformation 5. Obedience: a commitment to listening and consequent action 6. Discipline: a way toward learning and freedom 7. Humility: knowledge of self in relation to God, others and creation 8. Stewardship: responsible use of creation, culture and the arts 9. Hospitality: openness to others 10. Community: call to serve the common good Portrait (1926) by Herman Nieg (1849–1928); Heiligenkreuz Abbey, Austria Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 4 Hallmarks HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Student Expectations Expectations of Students In order to get the maximum use of the time available, it is expected that you will: • Read the material to be covered in the class and complete required assignments prior to attending the class/session; • Arrive/login to class/session prepared to participate actively; • Be prepared to actively participate in the collaborative activities of each class/session; and • Always feel free to seek additional help from the instructor when the need arises. Attendance Policy Students may not miss more than 25% of the live classroom sessions. Doing so will result in an F for the course. financial aid information Submission of Work All assignments are to be submitted into Desire 2 Learn (D2L) unless otherwise noted by instructor. Assignments must be submitted by due date. Any assigned work submitted late for any unexcused reason will receive a lowered grade. Please refer to your instructor’s late work policy located in D2L. In the event that you miss an examination for due cause, arrangements must be made with the instructor for a make-up examination. Make-up examinations may differ from the original class examination. Per University policy, assignments cannot be accepted by an instructor after the last day of the course. To receive a minimum passing grade on D2L discussions, you must make a posting by midweek of B sessions and a response to at least one other posting by the end of the B session which must be on two separate days. Only discussions threads posted by 11:59 pm CST on the due date will count for grading purposes. information concerning netiquette: Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 5 Expectations HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Financial Aid Information Applying for Financial Aid A college education is one of the largest financial investments a family will make. We believe that an education from Benedictine University will provide valuable returns throughout a student's lifetime. The Office of Financial Aid is dedicated to helping students and their families make a Benedictine University education affordable. We view the process of financing an education as a partnership. Although the student and his/her family have primary responsibility for meeting college costs, Benedictine University, as well as the federal and state governments have a variety of financial aid programs available to students who need financial assistance. Types of Financial Aid Benedictine University's Office of Financial Aid administers a variety of federal, state and institutional programs of student financial assistance. All financial aid recipients must maintain satisfactory academic progress in accordance with the published, "Satisfactory Academic Progress Policy for Financial Aid Recipients.“ • After completing the financial aid application process, the student will receive a financial aid award notification letter. The award letter will include the program(s) that the student is eligible to receive and the award amount(s). • Grants/Scholarships - Grants and scholarships are considered to be gift assistance. This means the awards do not have to be repaid. • Loans - Loans are considered to be a form of self-help assistance. Loan programs provide funds for educational purposes and are paid back with interest. • Employment - Part-time jobs on campus are available to students through the University and Federal Work-Study program. Students working on campus receive a bi-weekly paycheck. • Applying for Financial Aid – All students applying for financial aid are asked to complete the Free Application for Federal Student Aid (FAFSA). FAFSA – Free Application for Federal Student Aid The FAFSA is required for all federal, state (Illinois residents) and Benedictine University need-based assistance. It should be completed as soon as possible after January 1st. Applying online with FAFSA on the Web at www.fafsa.gov is faster and easier than using a paper FAFSA. Have your completed U.S. Federal Income Tax returns readily available when completing the FAFSA. Include Benedictine University's school code: 001767 so the results of your FAFSA application will automatically be sent to our financial aid office. Sign you FAFSA with a Federal Student Aid PIN. Apply for a PIN at www.pin.ed.gov. If you are providing parent information, one parent must also sign you FAFSA. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 6 Financial Aid HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT About Netiquette What is Netiquette? "Netiquette" stands for "Internet Etiquette", and refers to the set of practices which help to make the online experiences pleasant for all involved. As you might expect, netiquette, like other forms of etiquette, is about courtesy, manners, codes of behavior, protocols and respect. Netiquette primarily focuses on how we interact with one another online, by being aware of: our use of language, others’ cultural background, conventional norms, and other behaviors. Below you will find guidelines concerning the basics of online interaction. If it isn’t something you would say or do in the face-to-face classroom, it is probably inappropriate in the online class as well. Netiquette Basics 1. Follow the Golden Rule (“One should treat others as one would like others to treat oneself”) 2. Be ethical, fair, tolerant and mindful of others – avoid stereotyping, judgment and prejudice 3. Know the boundaries of particular cyberspaces – what is acceptable in a text or chatroom with friends may not be appropriate in a classroom or in an online conversation with an instructor 4. Respect the time of others by: 1) using descriptive subject lines, 2) resizing images for the web, 3) providing links instead of copying and pasting content, 5) using white space by inserting blank lines between paragraphs and headers and 6) limiting your use of attachments 5. Copy the minimum number of people – it is tempting to send “email” or “message blasts” because it is easier for the poster, but it is not easier for the reader Inappropriate Online Usage 1. Avoid “flaming” – flaming is sending offensive, insulting or criticizing messages. This happens more often online then in face-to-face interaction, because there is an illusion of anonymity. 2. Flaming is neither productive nor appropriate for the learning environment 3. Always avoid flaming when it comes to content and opinions, but also avoid it when it comes to grammar, punctuation and spelling corrections 4. Avoid using CAPS if possible and never type messages in ALL CAPS – this is considered yelling and is often seen as a form of aggression 5. Use emoticons ( :) , :( , :-) ) sparingly and avoid the use of JK, BRB, LOL and other text language Confidentiality and Privacy 1. 2. 3. 4. Email, messaging and posting are forms of written record and are just as permanent as a letter or document Do not publicize your own or others’ personal information (such as email, phone numbers, last names etc.) Respect copyright and cite any and all sources Do not expect that your communications are private, instead assume all communications are public For more information please review Netiquette by Virginia Shea Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 7 Netiquette HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Resources for Success Benedictine’s Library Resources Benedictine University Libraries strive to provide the resources for all of your academic and research needs. Providing access to over 120 databases, 200,000 books and eBooks, and helpful librarians 7 days a week, we are here to assist you in person and online. The primary mission of the Benedictine University Library is to provide library resources and services that support the Benedictine University community and meet its academic and research needs. To support our mission, the Library has made provisions for all students to gain access to important academic resources through the Benedictine Library Website. As you begin your academic journey please take note of these key concepts that will affect that access: • Entry into academic databases and most Library resources must be made through the Benedictine Library Website at www.ben.edu/library • Within one week of your official enrollment your patron information will be automatically entered into the library system, where once entered, you will be able to check out books and access databases • When off-campus you will be prompted by authentication software (a proxy server) to provide your Library ID number and last name to access article databases and request books. This software proxy server confirms that you are a current Benedictine University student and thus allowed access • Your Library ID number is a combination of the Benedictine Library prefix 2281100 and your seven-digit student ID number (also called your “b” number). Thus 2281100XXXXXXX is the Library ID number with X’s being the seven digit student number. This number is prominently located just below the barcode on your Benedictine ID card • For further information on any aspect of Library resources and access please call or write the Benedictine Library Reference Desk at 630-829-6057 or libref@ben.edu. Please take note of Library hours and staff directory located on the Library Website under About the Library and feel free to contact us about any concern or need you might have additional resources for student success: Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 8 Library HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Resources for Success University Academic Honesty Policy The search for truth and the dissemination of knowledge are the central missions of a university. Benedictine University pursues these missions in an environment guided by our Roman Catholic tradition and our Benedictine Heritage. Integrity and honesty are therefore expected of all University students. Actions such as cheating, plagiarism, collusion, fabrication, forgery, falsification, destruction, multiple submission, solicitation, and misrepresentation are violations of these expectations and constitute unacceptable behavior in the University community. To access the complete Academic Honesty Policy, which includes student responsibility, responsibility and authority of faculty, violations, reporting and communicating, responsibilities of the provost, appeals, composition of the academic appeals board, procedures of the academic appeals board, and records, please select the following link: www.ben.edu/ahp APA Formatting and Style All course assignments must use APA citation and formatting. This is a mandatory requirement for all assignments, including discussions, if a publication or other work is being referenced. For more information on APA, please see the APA Style section at the website of the American Psychological Association, linked here: www.apa.org/ APA resources for students: www.apa.org/about/students.aspx Services for Students with Disabilities Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990 prohibit discrimination against individuals with disabilities by standing provision of reasonable accommodations to make programs and activities accessible to qualified individuals with disabilities. If you have a documented learning, psychological, or physical disability, you may be eligible for reasonable academic accommodations or services. To request accommodations or services, please contact the Student Success Center, Krasa Center - 012A, 630-829-6340. All students are expected to fulfill essential course requirements. The University will not waive any essential skill or requirement of a course or degree program. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 9 Other Resources HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Individual Development and Educational Assessment IDEA Objectives • Acquiring skills in working with others as a member of a team. • Developing creative capacities (writing, inventing, designing, performing in art, music, drama, etc.) • Gaining a broader understanding and appreciation of intellectual/ cultural activity (music, science, literature, etc.) • Developing skill in expressing oneself orally or in writing. • Learning how to find and use resources for answering questions or solving problems. • Developing a clearer understanding of, and commitment to, personal values. • Learning to analyze and critically evaluate ideas, arguments, and points of view. • Acquiring an interest in learning more by asking questions and seeking answers. IDEA Description The IDEA student survey focuses on the instructor’s learning objectives for the course and on the progress each student made toward achieving those objectives. By answering thoughtfully and honestly, your ratings and comments will be much more helpful – to the instructor, the department chair, and the dean of the college. As students, you should also know that student ratings and comments have been used to help evaluate courses and to improve the educational experience at Benedictine University. The appropriate standard of conduct with respect to student surveys is thoughtful comments and constructive criticism – respectfully communicated. A Focus on Learning “The IDEA Student Ratings system looks at instruction in terms of its endgame. Rather than emphasizing teaching style or personality, the IDEA system focuses on student learning and the methods used to facilitate it.” – from the IDEA website: www.theideacenter.org/node/5 Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 10 IDEA HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Course Overview Course Description This course will focus on developing, implementing and evaluating activities and programs that address employee training and development, performance appraisal, talent and performance management. Identify the unique needs of employees to ensure that the skills, knowledge, behaviors and attributes are aligned, and the performance of the workforce meet current and future needs of individuals and the organization. Course Materials Required Textbook and Materials Dessler, G. (2011). Human Resources Management, New Jersey, Prentice Hall, (12th ed.). ISBN 9780136089957 Required Textbook Materials Latham, G. & Wexley, K. (1994). Increasing Productivity Through Performance Appraisal. (2nd ed.). ISBN 9780201514001 Technological Computer Requirements Students in the Blended program will need: High-speed Internet access; a sound card and speakers; Windows XP (minimum)/Windows 7 (recommended) or Mac OS X 10.5 or higher; and Firefox 3.6 or higher. It is also highly recommended that students have access to a microphone or webcam for optional audio/videoconferencing. The Course Grading Scale A = 4.00 90 - 100% EXCELLENT B = 3.00 80 – 89% GOOD C = 2.00 70 – 79% SATISFACTORY D = 1.00 60 – 69% PASS F = 0.00 BELOW 60% FAIL I = INC INCOMPLETE Discussion Forum Guidelines To receive a minimum passing grade, students must make a post to each discussion question for that week by day 4 of each week and respond to at least two other postings by the end of the week. Individual Posts are worth up to 5 points and the total Response Posts are worth up to 5 points total. Each discussion will total up to 10 points. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 11 Course Overview HRM MGT SERIES Course Outcomes Based in Bloom’s Taxonomy Wk Bloom’s Level Learning Objective Benedictine Hallmark and/or IDEA Obj COI Assignment Pts 1A Level 5 Evaluating Discover core processes that drive effective professional development • Elaborate on the relationship among learning styles and training design effectiveness • Adapt and communicate best practices that drives the key role of a performance appraisal on employee productivity • Assess the legal implications of performance appraisals Learning to apply course material (to improve thinking, problem solving, and decisions) Training and Learning Style Paper 50 pts Learning how to find and use resources for answering questions or solving problems Case Study 25 pts 1B Level 4 Analyzing Distinguish key concepts from course topics and discuss these ideas in thoughtful, comprehensive ways. IDEA COI: Social Hallmark: Community Discussion Posts 50 pts 2A Level 5 Evaluating Analyze Performance Management structures with specific focus on Appraisal Tools • Evaluate, develop and administer at least one appraisal tool. • Explain and illustrate the problems to avoid in appraising performance • Compare and evaluate the various performance appraisal tools. Learning to apply course material (to improve thinking, problem solving, and decisions) Individual Assignment (Memo) 50 pts Learning how to find and use resources for answering questions or solving problems Case Study 25 pts 2B Level 4 Analyzing Distinguish key concepts from course topics and discuss these ideas in thoughtful, comprehensive ways. IDEA COI: Social Hallmark: Community Discussion Posts 50 pts 3A Level 5 Evaluating Develop skills in the area of Performance Appraisals • Analyze how to perform an effective appraisal interview. • Categorize problems to avoid in the appraisal performance process • Create a performance appraisal form Learning to apply course material (to improve thinking, problem solving, and decisions) Techniques Paper 200 pts Learning how to find and use resources for answering questions or solving problems Case Study 50 pts Distinguish key concepts from course topics and discuss these ideas in thoughtful, comprehensive ways. IDEA COI: Social Hallmark: Community Discussion Posts 50 pts 3B Level 4 Analyzing Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 12 Learning Outcomes HRM MGT SERIES Course Outcomes Based in Bloom’s Taxonomy Wk Bloom’s Level Learning Objective Benedictine Hallmark and/or IDEA Obj COI Assignment Pts 4A Level 5 Evaluating Analyze the critical components that are important to the success of a Performance Management process • Distinguish between performance management and performance appraisal. • Examine common performance measures in evaluating employees • Discuss factors affecting the relevance and effectiveness of performance measures. Learning to apply course material (to improve thinking, problem solving, and decisions) Performance Management Term Paper 200 pts Learning how to find and use resources for answering questions or solving problems Case Study 50 pts 4B Level 4 Analyzing Distinguish key concepts from course topics and discuss these ideas in thoughtful, comprehensive ways. IDEA COI: Social Hallmark: Community Discussion Posts 50 pts 5A Level 5 Evaluating Examine the critical success factors associated with Talent Management • Explain the importance of talent management in attracting developing, and maintaining key human resources • Evaluate the key areas of talent management and describe differences among traditional and career planning-oriented HR focuses. • Compare and contrast coaching and mentoring Learning to apply course material (to improve thinking, problem solving, and decisions) Team Evaluation 25 pts Learning how to find and use resources for answering questions or solving problems Case Study 50 pts Acquiring skills in working with others as a member of a team Team Charter 25 pts Acquiring skills in working with others as a member of a team Team Final Project 100 pts IDEA COI: Social Hallmark: Community Discussion Posts 50 pts 5B Level 4 Analyzing Distinguish key concepts from course topics and discuss these ideas in thoughtful, comprehensive ways. Total Points for the Course Discussion Posts 5 x 50 pts ea 250 pts 25% of the total points Written Assignments various point totals 450 pts 40% of the total points Team Assignments 1 x 150 pts 300 pts 35% of the total points Total Points for the Course = 1000 pts Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 13 Learning Outcomes HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Course Schedule Session Loc. Class Title Assignments 01 Online Training and Employee Development • • • • • • 02 Online Appraisal Tools • • • • 03 Online Performance Appraisals • • • • 04 Online Performance Management • • • • 05 Online Talent Management Instructor will review chapter 8 in HRM, pp. 262 -303 Read chapters 1 and 2 in Increasing Productivity Through Performance Appraisal, pp. 1-41 Review Problem Based Learning Orientation Review Problem Solution Structure & case study Week 01 Written Assignments –Training designs Week 01 Team Assignments - Create a team charter Read chapter 9 in HRM, pp. 304 -341 Read chapters 3,4, 5 and 6 in Increasing Productivity Through Performance Appraisal, pp.45-165. Week 02 Written Assignments –Pros and cons of using different potential raters Week 02 Team Assignments - continue working on team project, talent management Review chapter 9 in HRM, pp. 304-341 Read chapter 7 in Increasing Productivity Through Performance Appraisal, pp.168-192. Week 03 Written Assignments Appraisal performance standards Week 03 Team Assignments - Work on team project, talent management Review chapter 9 in HRM, pp. 304-341. Read chapters 8 and 9 in Increasing Productivity Through Performance Appraisal, pp.196-238. Week 04 Written Assignments –effectiveness of performance measures Week 04 Team Assignments - continue working on team project, talent management • Read chapter 10 in HRM, pp. 342-383 • Week 05 Written Assignments –Key areas of talent management • Week 05 Team Assignments - Turn in team project Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 14 Course Schedule Threaded Discussion Guidelines Faculty HRM On-Line Series Threaded Discussion Guidelines Threaded Discussion Guidelines Threaded Discussion (Clarification after the First Week) You are required to post a minimum of three postings in order to obtain full points. The following are requirements for posting in the D2L system: Team I would like to ensure that we are getting off to a great start in terms of threaded discussions and its overall intent. The only way that I can do this effective and consistently is to foster insight, increase awareness and put forth personal challenges through a feedback format. 1.) First posting is a direct response to the question and/or content presented in the system. The overall context of the post should be a representation of knowledge acquired from reading your textbook or additional research you have done based on prompting. The following are observations and/or feedback for your consumption and consideration for ongoing improvement: Receive and/or accept what may apply to you. 2.) Second posting should be a response to one of your class-mates posting commenting on the quality and depth of their post, seeking clarification on content reviewed and voice a difference of opinion. • When preparing to implement your first post, ensure that you have read required assignments and glanced through addition support information for clarity on concepts, key terminology and factual details. 3.) Personal Reflection Post that summaries the context/flow of the discussion, characterize new learning as a result of your involvement in the discussion and new opinions formed, as well as, personal feelings experienced as a result of the discussion. • Make a conscious effort to approach this activity with an open mind and demonstrate a level of readiness to engage in personal and professional discovery. • Remember, whenever you are documenting in threaded discussions that it is a formal communication tool designed to share information, exchange ideas and facilitate a deeper level of critical thinking. • As a result, your written correspondence should be formal and utilize APA formatting when required. Avoid the use of short cuts and/or texting technology in this formal communication environment. After all, what you document represent you and your personal brand. • Maintain a consistent presence in threaded discussions so that you can follow the communication flow, as well as ensure that your documentation is relevant. • As your third (3) posts, embrace the opportunity to reflect. Quite honestly, when do you get an opportunity to re-account what you have learned, form new opinions and communicate how you think and feel about a given topic? • Always meet and/or exceed requirements for the number of postings. (Never leave low hanging fruit on the table as related to points) 4.) All post should not be more than a reasonable paragraph, form your own ideas and avoid copying from online sources to fulfill content requirements. Make a conscious decision to not take short cuts and embrace the opportunity to enhance self-awareness, as well as, improve your learning depth. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 15 Session 3A HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Session 1 Activities, Assignments and Agenda Reading: 1. Read chapter 8 in Human Resources Management 2. Read chapter 1 and 2 in Increasing Productivity Through Performance Appraisal. 3. Review Problem Based Learning Student Orientation (See Week One Content) 4. Review Problem Solution Structure (See Week One Content) Individual Assignments 5. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a wellorganized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – What learning principles would you consider in designing a training program? How might this program be adapted to accommodate different types of learners (be sure to discuss types of learning styles; auditory, tactile and visual)? Discussion question two – What are the legal issues regarding performance appraisals? What steps can organizations take to minimize legal challenges, as it relates to their appraisal system? 6. Due by Day 7 of week 1, complete the Application Case, Reinventing the Wheel at Apex Door Company, on pps. 298-299. Answer questions 1-3. Submit your answers in .doc or .docx Word document (an attachment) in the assignment dropbox. The response to each question should include a topic sentence and at least three supporting sentences to demonstrate application of the concepts discussed in the reading material for Week 1. Be sure to number your answers to the corresponding questions. 7. Training Activities/Learning Styles Paper. Students will write a paper, describing how to implement training activities that incorporate the three major learning styles: auditory, tactile, and visual. Students should also address how the needs of adult learners are considered when designing effective training programs. All papers must be 300–500 words; comply with APA format; and include a title page, in-text citations, and a reference page. Be sure to list at least two credible sources to support the claims asserted in the paper 8. Performance Management Term Paper (due in week 4) Students will write a paper, describing the basic concepts of performance management and performance appraisal, compare and contrast performance management and performance appraisal, and their roles in affecting performance among employees and managers in an organization. All papers must be 700–900 words; comply with APA format; and include a title page, in-text citations, and a reference page. Be sure to list at least two credible sources to support the claims asserted in the paper. Be sure to review the grading requirements found in the grading rubrics at the end of the syllabus. Problem Statement (360 Degree Feedback Appraisal Model) The problem with the 360 Degree evaluation model is that it consistently lacks valuable peer review feedback. Problem Based Learning (Case Study) 1. After extensive review of an appraisal model call 360 Degree Feedback, orientation to the Problem Resolution structure and review of the provided case study, as a group you will be required to engage in the following work stream activities: a) Construct an additional problem statement that address the depth of the problem for which you seek resolution b) Adapt the Problem Resolution structure as a tool to guide your research and documentation on potential resolution outcomes c) On a weekly basis (The Seventh Day) the team leader is required to provide an executive summary of the following critical actions: Upload to D2L Drop Box under Problem Resolution Proposal (Weekly, One Page Document) 1. Describe research techniques and strategies used 2. Highlight new facts and details discovered 3. Information found to support potential problem resolution as stated in problem statement 4. Brief overview of team dynamics (Both Positive and Improvement Oriented) 2. Final Problem Resolution Proposal is due the 7th day of week five in the designated drop box area. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 16 Session 1A HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Session 1 Activities, Assignments and Agenda (Continuation) Team Assignments 1. Post a new thread in your designated learning team discussion forum, introducing yourself to your learning team members. 2. Create a Team Charter that includes the following items in a well-organized document, and submit it to your instructor. (Each learning team member must retain a copy of this charter throughout this course.) Learning team members will work together to create a Team Charter that addresses five specific areas of concern: contact information, individual competencies, goals and expectations, team rules, and conflict resolution a. Contact Information Learning team discussion forums will be created for each team, to be used as the primary means of collaboration and communication throughout this course. In addition, each team member should share a phone number and/or an e-mail address that may be used as a secondary means of contact throughout this course. b. Individual Competencies Each learning team member has specific strengths to offer the team. Identify each member’s competencies, professional skills, academic experience, and unique aptitudes that will contribute to the success of this team. c. Goals and Expectations Discuss and provide a brief summary of each member’s goals and expectations for this course, including grades, assignment quality and completion time frame, communication frequency, and time commitment. d. Team Rules Identify basic rules that all team members agree to abide by during this course. Include member roles and responsibilities, as well as any established times that team members are to check in or post progress updates in the learning team discussion forum. Remember, this program does not require face-to-face meeting time, so plan to organize your time in the online environment. e. Conflict Resolution It is unrealistic to expect a team of any type to work successfully without experiencing some degree of conflict. The key to successful team collaboration is to anticipate and address any possible sources of conflict and to agree upon a plan of resolution for any unexpected controversies. The team should identify steps to be taken in order to resolve any team member grievances. Feel free to include a team conference with the instructor as a source of resolution. Learning team members will work together to create a Team Charter that addresses five specific areas of concern: contact information, individual competencies, goals and expectations, team rules, and conflict resolution. 3. Team Talent Management Project (due in week 5) Teams will create a PowerPoint presentation with detailed speaker’s notes that describes an organization’s talent management strategy. Major areas of talent management to be addressed include training, career planning, coaching, and performance management. Each PowerPoint presentation must be 8 slides (minimum), which include: Introduction that briefly previews major discussion points to follow; Discussion of each talent management area: training, career planning, coaching, and performance management; Conclusion that briefly summarizes discussion points. Be sure that each slide offers speaker’s notes. Be sure the last slide lists all sources used and is formatted using APA formatting guidelines. Be sure to review the grading requirements found in the grading rubrics at the end of the syllabus. *Be sure to turn in the Group Assignment Cover Sheet with the final project. SUBMISSION OF WORK Any work submitted late for any unexcused reason will be penalized by one third of a grade for each day past the due date. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 17 Session 1A HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Session 2 Activities, Assignments and Agenda Reading: 1. Read chapter 9 in Human Resource Management 2. Read chapters 3, 4, 5 and 6 in Increasing Productivity Through Performance Appraisal. Individual Assignments 3. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a well-organized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – What are the pros and cons of using different potential raters to appraise a person’s performance? Be sure to incorporate performance appraisal tools in your discussion. Discussion question two – What are some of the common rating errors? Discuss at least three errors. How can organizations reduce rating errors? 4. Appraisal Instrument Selection Memo (due in week 2) This memo will address advantages and disadvantages of a selected appraisal instrument and reasons why some organizations choose one appraisal instrument over another. It will also require the student to make recommendation regarding implementation of their selected appraisal instrument. (refer to Chapter 4 of the Latham & Wexley book for examples of appraisal instruments) a. Through a 300–500 word memo, analyze uses of the appraisal instrument selected and make a recommendation supporting or opposing the implementation the appraisal instrument(s) not selected for a hypothetical corporation, providing rationale for this recommendation based on team discussion and analysis. For proper format of a business memo, students may refer to Purdue University‘s Online Writing Lab (OWL) for professional, technical, and job search writing resources at http://owl.english.purdue.edu/owl/resource/590/04/. 5. Due by Day 7 of week 2, complete the Application Case, Appraising the Secretaries at Sweetwater U, on pps. 336-337. Answer questions 2 & 3. Submit your answers in .doc or .docx Word document (an attachment) in the assignment dropbox. The response to each question should include a topic sentence and at least three supporting sentences to demonstrate application of the concepts discussed in the reading material for Week 2. Be sure to number your answers to the corresponding questions. Team Assignments 1. Continue working on the Team Talent Management Project (due in week 5) Teams will create a PowerPoint presentation with detailed speaker’s notes that describes an organization’s talent management strategy. Major areas of talent management to be addressed include training, career planning, coaching, and performance management. Each PowerPoint presentation must be 8 slides (minimum), which include: Introduction that briefly previews major discussion points to follow; Discussion of each talent management area: training, career planning, coaching, and performance management; Conclusion that briefly summarizes discussion points. Be sure that each slide offers speaker’s notes. Include a title page that lists all team members names. Be sure the last slide lists all sources used and is formatted using APA formatting guidelines Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 18 Session 1B HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Session 3 Activities, Assignments and Agenda Reading: 1. Review chapter 9 in Human Resource Management 2. Read chapter 7 in Increasing Productivity Through Performance Appraisal. Individual Assignments 3. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a well-organized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – Does providing feedback on performance being helpful or not helpful? Be sure to include in your discussion what makes for a feedback system to be effective or not effective. Discussion question two – How can goal setting affect performance? Be sure to include in your discussion how goal setting can be applied. 1. Day 7 of week 3, complete the Translating strategy into HR policies & practices case, The Hotel Paris Case on p. 337-388. Perform and present your answers to questions 1 & 2. Submit your completed assignment in .doc or .docx Word document (an attachment) in the assignment forum. When responding to question 1, feel free to use the example of a frontdesk clerk to answer question 1. 2. Techniques for Appraising Performance Paper. Students will write a paper, describing the techniques (at least 3) for appraising performances which are often used by managers. Students should include in their discussion, in practice, how employers use computerized, web-based performance appraisal and electronic performance monitoring. All papers must be 300–500 words; comply with APA format; and include a title page, in-text citations, and a reference page. Be sure to list at least two credible sources to support the claims asserted in the paper. Group Assignments 1. Continue working on the Team Talent Management Project (due in week 5) Teams will create a PowerPoint presentation with detailed speaker’s notes that describes an organization’s talent management strategy. Major areas of talent management to be addressed include training, career planning, coaching, and performance management. Each PowerPoint presentation must be 8 slides (minimum), which include: Introduction that briefly previews major discussion points to follow; Discussion of each talent management area: training, career planning, coaching, and performance management; Conclusion that briefly summarizes discussion points. Be sure that each slide offers speaker’s notes. Be sure the last slide lists all sources used and is formatted using APA formatting guidelines Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 19 Session 1A HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty HRM Session 4 Activities, Assignments and Agenda Reading: 1. Review chapter 9 in Human Resource Management 2. Read chapters 8 & 9 in Increasing Productivity Through Performance Appraisal. Individual Assignments 3. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a well-organized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – What are some of the approaches in conducting a formal appraisal? Discussion question two – How would you avoid defensiveness during an appraisal interview? Be sure to include in your discussion some of the basics in conducting an effective appraisal interview. 4. Performance Management Term Paper (due in week 4) Students will write a paper, describing the basic concepts of performance management and performance appraisal, compare and contrast performance management and performance appraisal, and their roles in affecting performance among employees and managers in an organization. All papers must be 700–900 words; comply with APA format; and include a title page, in-text citations, and a reference page. Be sure to list at least two credible sources to support the claims asserted in the paper 5. Due by Day 7 of week 4, complete the Continuing Case, The Performance Appraisal, on p. 337. Answer questions 1 & 2. Submit your answers in .doc or .docx Word document (an attachment) in the assignment dropbox. The response to each question should include a topic sentence and at least three supporting sentences to demonstrate application of the concepts discussed in the reading material for Week 2. Be sure to number your answers to the corresponding questions. Team Assignments 1. Continue working on the Team Talent Management Project (due in week 5) Teams will create a PowerPoint presentation with detailed speaker’s notes that describes an organization’s talent management strategy. Major areas of talent management to be addressed include training, career planning, coaching, and performance management. Each PowerPoint presentation must be 8 slides (minimum), which include: Introduction that briefly previews major discussion points to follow; Discussion of each talent management area: training, career planning, coaching, and performance management; Conclusion that briefly summarizes discussion points. Be sure that each slide offers speaker’s notes. Be sure the last slide lists all sources used and is formatted using APA formatting guidelines Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community 20 Session 1B HRM MGT 264 | EMPLOYEE PERFORMANCE AND APPRAISAL MANAGEMENT Faculty Weekend Session 5 Activities, Assignments and Agenda Reading: 1. Read chapter 10 in Human Resource Management Individual Assignments 2. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a well-organized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – What is the employee’s role in the career development process? The manager’s role? The employer’s role? Discussion question two – What does coaching mean to you? What does mentoring mean to you? In your discussion compare and contrast coaching and mentoring and describe the importance of each. 3. Due by Day 7 of week 5, complete the Continuing Case, Carter Cleaning Company, on pps. 365-366. Answer questions 1 & 2.. Submit your answers in .doc or .docx Word document (an attachment) in the assignment dropbox. The response to each question should include a topic sentence and at least three supporting sentences to demonstrate application of the concepts discussed in the reading material for Week 5. Be sure to number your answers to the corresponding questions. 4. By Day 7, turn in your Team Evaluation Form (found in the syllabus Appendix) in your individual Assignment box. Team Assignments 2. Post and reply to the instructor’s discussion board questions. Respond to each discussion question by the end of Day 3 with a well-organized, 150- to 250-word posting. Throughout the remainder of the week, continue to engage in online discussion, and respond to at least two classmate or instructor postings with your own substantive posting. The minimum standard for discussion and participation requires your initial response to each question by Day 3 (two postings) and a minimum of two additional substantive responses for each discussion question by Day 7 (six postings in total each week). Discussion question one – What is the employee’s role in the career development process? The manager’s role? The employer’s role? Discussion question two – What does coaching mean to you? What does mentoring mean to you? In your discussion compare and contrast coaching and mentoring and describe the importance of each. 3. Due by Day 7 of week 5, complete the Continuing Case, Carter Cleaning Company, on pps. 365-366. Answer questions 1 & 2.. Submit your answers in .doc or .docx Word document (an attachment) in the assignment dropbox. The response to each question should include a topic sentence and at least three supporting sentences to demonstrate application of the concepts discussed in the reading material for Week 5. Be sure to number your answers to the corresponding questions. 4. By Day 7, turn in your Team Evaluation Form (found in the syllabus Appendix) in your individual Assignment box. Love of Christ and Neighbor Prayer Stability Conversatio Obedience Discipline Humility Stewardship Hospitality Community21 Session 1A