MONITOR & CONTROL 1 Focus is on Integrated Change Control OBJECTIVES Identify the purpose of integrated change control Understand inputs, tools and techniques, and outputs of integrated change control 2 WHERE ARE WE? Initiation Planning Execution Monitor and Control Closing 3 QUESTIONS TO ASK DURING THIS PHASE OF THE PROJECT? How is the project progressing against Objectives? Milestones? Schedule? Budget? 4 THINGS YOU WILL DO Measure against the baseline Determine Variances and return to schedule. Meet Objectives. Respond to threats and opportunities. User the change control procedures you have identified. Leverage tools and techniques such as Earned Value Control procurement. Configuration Management Integrated Change Control 5 PROCESS The next two slides describe the PMBOK 4th Edition Processes that occur during this phase of the game. 6 MONITORING & CONTROLLING PROCESSES Integration Scope Monitor & Control Project Work Perform Integrated Change Control Verify Scope Control Scope Time Control Schedule Cost Control Cost 7 Quality Perform Quality Control 1 of 2 MONITORING & CONTROLLING PROCESSES (CONTD.) 2 of 2 Communications Report Performance Risk Monitor & Control Risks Procurement Administer Procurements 8 WHAT IS CHANGE CONTROL? Integrated Change Control deals with coordinating and managing changes across the entire project. Identifying, documenting, approving or rejecting, and controlling changes to the project baseline. (PMBOK) 9 WHY CHANGE CONTROL? Change is inevitable on any project Managing change well will ensure success Documentation is key: Example: If scope change was not documented then “it was NOT REQUESTED”. 10 CHANGE CONTROL A change control system is a collection of formal, documented procedures that defines how project performance will be monitored and evaluated, and includes steps by which official project documents may be changed. It includes: Documentation Tracking systems (PMIS) Processes Approval levels necessary for authorizing changes 11 CHANGE CONTROL BOARD A formally constituted group of stakeholders responsible for reviewing, evaluating, approving, delaying, or rejecting changes to a project, with all decisions and recommendations being recorded. PMBOK 4th Edition p. 428 12 CHANGE REQUEST: ISSUES TO THINK ABOUT Oral/Written Direct/Indirect Internal/External Legal • In what format was it sent? • How was it requested? • Where was it initiated? • Contracts require formality 13 CHANGE CONTROL PROCESS • Request Submitted Change Analysis Decision • PM • Change Control Board • Approved • Not Approved Communicate Status 14 OUTCOME No Change: No impact on the schedule or budget Minor Change: Altered schedule; Additional time and resources needed Major change: Redefining the scope of the project Multiple release versions, prioritizing deliverables across release dates Changing baseline Communicate Status 15 SUMMARY: CHANGE CONTROL SYSTEM A collection of formal documented procedures that define how project deliverables and documentation will be controlled, changed and approved. In most applications areas, CCS is a subset of the configuration management system (CMS). PMBOK 4th Edition p. 428 16 SUMMARY: CONFIGURATION MANAGEMENT Used to ensure the description of the project’s product is correct and complete by applying technical and administrative direction and surveillance to: The functional and physical characteristics of an item or system Control any changes to such characteristics Record and report the change and its implementation status Audit the items and system to verify conformance to requirements 17 SUMMARY: CONFIGURATION MANAGEMENT SYSTEM (CMS) Collection of formal documented procedures used to apply technical and administrative direction and surveillance to: identify and document the functional and physical characteristics of a product, result, service, or component; control any changes to such characteristics; record and report each change and its implementation status; and support the audit of products, results, or components to verify conformance to requirements. It includes the documentation, tracking systems, and defined approval levels necessary for authorizing and controlling changes. PMBOK 4th Edition p. 428 18 WORKSHOP Comment on the change control request in your organization. Identify the size of your project under discussion. What works? What does not work? Recommendations for improvements? 19