MGT 5024 IP Production and Operations Management (Spring 2014)
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Instructor
Name: Dr. James Lawson
Email: jlawson@fit.edu
Objective
The objective of this course is to introduce managers to the concepts, tools, techniques, and
procedures involved in managing and controlling a variety of business operations from hightechnology manufacturing to functional service activities with a balanced treatment of the
manufacturing and service aspects.
Students will be presented with the basic concepts relating to the management of production
facilities including aggregate planning and the planning of material requirements including inventory
control and operations decisions relating to component and finished product.
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Textbooks
REQUIRED TEXTBOOK:
� Operations Management
� 11th edition by J. Heizer & B. Render
� ISBN 10: 0132921146
� ISBN 13: 9780132921145
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Materials
Additional study material will be provided by your instructor.
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Prerequisites
Graduate standing
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Grading
Term Paper: 40%
Mid-Term: 20%
Final Exam: 20%
Class Participation: 20%
The grade for each grading component will be curved.
Final course grades are computed as follows:
90 - 100 A
80 - 89 B
70 - 79 C
60 - 69 D
Below 60 F
Exams
Some, if not all, exams may require a proctor. If a proctor is required, the instructor will provide
details on how a proctor is to be identified.
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Location
There are no scheduled class ground meetings. All information, assignments, and grades are
recorded on the Angel System.
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Chat
Participation in live chat sessions is one way to fulfill your class participation requirement. They are
normally held every other Tuesday from 7-8pm EST as scheduled except for an adjustment for
Spring Break. Students are expected to read the live chat postings during the live chat and
participate in the discussion.
The second way to satisfy the class participation requirement is to answer all the live chat questions
and post your answers in the appropriate drop-box before the live chat occurs. Also, you are
encouraged to read the live chat transcript after the live chat is completed.
You are not required to both participate in a live chat and post your answers to the live chat
questions for a given live chat. However, you may do both. Also, you may participate in a live chat
and post your answers for another live chat.
Live chat questions will be provided at least one week before the scheduled live chat.
The Instructor reserves the right to reschedule a live chat, if necessary.
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Schedule
Week 1 (01/06-12) Course review and introductions/Chapter 1-1.1, 1.3, 1.5, 1.7 & 1.9*/
Live Chat 1-Tues. 01/07
Week 2 (01/13-19) Chapter 2-2.1, 2.2, 2.4, 2.5 & 2.11*
Week 3 (01/20-26) Chapter 3-3.2, 3.4, 3.13, 3.22 & 3.25*/Live Chat 2-Tues. 01/21
Week 4 (01/27-02/02) Chapter 4-4.5, 4.12, 4.26, 4.34 & 4.40*/Term Paper Outline Due
Midnight Sun. 02/02
Week 5 (02/03-09) Chapter 5-5.5 ,5-10, 5.11, 5.12 & 5.21*/Live Chat 3-Tues. 02/04
Week 6 (02/10-16) Chapter 6-6.1, 6.5, 6.12, 6.15 & 6.16*/Term Paper Draft Due
Midnight Sun. 02/16
Week 7 (02/17-02/23 Chapter 7-7.5, 7.9, 7.11, 7.12 & 7.14*/Live Chat 4-Tues. 02/18
Week 8 (02/24-03/02) Take-home Midterm Exam Due Midnight Sun. 03/02**
Week 9 (03/03-09) Spring Break/No Live Chat
Week 10 (03/10-16) Chapter 8-8.5, 8.9, 8.12, 8.15 & 8.19*/Live Chat 5-Tues.03/11
Week 11 (03/17-23) Chapters 9-9.4, 9.6 & 9.8 & 10-10.6 & 10.7*
Week 12 (03/24-30) Chapters 11-11.2, 11.3 & 11.4 & 12-12.4 & 12.8*/
Live Chat 6-Tues. 03/25
Week 13 (03/31-04/06) Chapters 13-13.3, 13.7 & 13.9 & 14-14.5 &14.9*
Week 14 (04/07-13) Chapter 15-15.3, 15.6, 15.8, 15.11 & 15.15*/Live Chat 7-Tues. 04/08
Final Term Paper Due Midnight Sun. 04/13
Week 15 (04/14-20) Chapters 16-16.3, 16.4 & 16.5 & 17-17.6 & 17.8*
Week 16 (04/21-27) Take-Home Final Exam Preparation
Week 17 (04/28-30)/Final Exams/Take-Home Final Exam Due Midnight Mon. 04/28**
*Ungraded homework consists of Problems at the end of each chapter. After reading
each chapter, you should do the homework assigned for the week. Answers will be
posted weekly so you can check your homework answers. An earnest attempt at doing
the homework should better prepare you for the exams. The homework will not
be �collected.�
**You will be provided with the Midterm Exam and Final Exam at least two weeks prior to
their due dates. The exams will be similar in nature to some of the homework problems.
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Projects
After a very successful career managing hedge funds, you have decided to purchase and operate a
manufacturing business. As a result you have located a business in southwest Florida that is for
sale.
ABC manufactures, installs, maintains and repairs solar heating systems for swimming pools and
domestic hot water. It sells directly to the consumer and therefore is considered a turnkey firm.
There are neither distributors nor dealers. Furthermore, all major components are manufactured by
ABC using patents they hold.
Your accountant has completed a thorough financial study of ABC and concludes that the asking
price is actually up to 20% lower than fair market value depending upon the valuation method used.
Also, you know that the owner has some health issues and is looking for a fast sale.
Your assessment of the business indicates that the current return on investment (ROI) after taxes is
30% based on the asking price. Also, you conservatively forecast that in an expanding market your
net ROI would be about 40%. You are further comforted by the willingness of the current owner to
serve as a contract employee for one year after you purchase the business. If need be you are in a
position to pay cash for the business.
You have become familiar with ABC�s operations and like what you see except for three
operational issues that need improvement. Identify three such issues of your choice. Fully describe
each issue and select at least three quantitative operations modeling techniques from your textbook
to resolve the issues. Show all calculations in the appendices.
Once you have developed the solutions, develop an implementation plan to rectify the problems.
Feel free to make reasonable assumptions. However, you must state and defend them.
Aim to produce a 3,000-4000 word Term Paper exclusive of references but including pertinent
appendices. Use APA style.
Submit a tentative outline of your paper to your instructor by the end of Week 4. A draft of your Term
Paper is due by the conclusion of Week 6. The final Term Paper, reflecting your instructor�s
feedback, is due the end of Week 14.
It is necessary that you begin by researching the solar industry from the perspective of residential
applications. This should enable you to select systems to offer homeowners and generate a
production process concept after components are identified. Try to keep your two basic product
models simple. Also, keep in mind that some customers purchase solar systems for both pool water
and domestic hot water heating. So in actuality ABC offers three systems.
A high quality Term Paper emphasizes modeling and solving the three operations management
problems of your choice. However, a fair amount of description is necessary to set up each analysis.
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