Sanchit Aneja
Mobile No :(91)-9711993266
Address-H-14/4, Malviya Nagar
New Delhi-110017
Email Id: sanchit.02806@gmail.com
Recent Position: Manager-Operations
PROFESSIONAL SUMMARY
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A proficient and outcome determinative professional with more than four years of
experience in Restaurants..
Efficiently and effectively handle all the major functions of the department – training,
complaint handling and guest interaction.
A thorough professional with zeal for excellent performance with traits required to be
the same
WORK EXPERIENCE (5 years)
Restaurant Name-The Flying Saucer Cafe
Designation-Manager-Operations
Duration-Aug 2013 till present
Achievement Includes
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Taking responsibility for the business performance of the restaurant.
Analysing and planning restaurant sales levels and profitability.
Organising marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and
sales.
Creating and executing plans for department sales, profit and staff development.
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menus.
Restaurant name –Fat Ninja & Sparta
Designation-Restaurant Manager
Duration-Oct 2012 till Aug 2013
Achievement Includes
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Oversees and manages all areas of the restaurant
Ensures guest service meets company standards and customer satisfaction is
maintained
Respond to customer complaints, taking appropriate action to solve the problem
Staff, train and develop floor managers and hourly employees through orientations,
ongoing feedback and by conducting performance reviews
Closely monitor the safety of the restaurant guests and staff through execution of
food safety and restaurant safety standards and guidelines
Lead all financial areas including sales growth, cost management, and profit growth
Have a good working knowledge of all equipment and efficiently takes care of
preventative maintenance
Restaurant Manager Job Skills
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Excellent leaders with great people skills
Possess good communication and interpersonal skill
Sound decision making and problem solving
High level of initiative
Time management and deadline oriented
Ability to multitask
Restaurant name-PVR Director`s Cut
Designation- Sr.Captain
Duration-Dec 2011 till Oct 2012
Achievement Includes
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Supervising the day to day activities of a team of 20 staff.
Driving operational efficiencies, raising customer service levels and cutting costs.
Organising work load, allocating tasks, tasking team on daily basis.
Managing team and individual performance.
Ensuring all administrative records are completed accurately.
Preparation of relevant reports and documents for senior managers.
Identifying areas of the business where improvement can be made.
Developing policies to create and maximise performance.
Opening and closing the office premises.
Restaurant name –Spaghetti Kitchen
Designation-Captain
Duration-May 2010 to November 2011
KEY SKILLS AND COMPETENCIES
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Having a proven ability to plan, organize and control activities and staff.
Disciplined approach and strong, effective communicator at all levels.
Able to manage available resources to maximise productivity and efficiency
Possessing a responsible attitude and also calm under pressure
Having the availability to manage people.
Achievements Includes
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Underwent various self development programmes and was successfully able to
implement the same in executing various tasks and decision making.
Was awarded “Certified departmental Trainer” for being able to successfully undergo
the training programme.
INDUSTRIAL TRAINING
Undergone 20 weeks industrial training from ITC Maurya , New Delhi.
EDUCATIONAL QUALIFICATIONS
2007-2010
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2007
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2005
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B. Sc in Hospitality and Hotel Administration
IHM Pusa, Delhi
Higher Secondary School in Commerce, CBSE
From: SBDAV Public School, CBSE
Secondary School Certificate
From: New Green Field Public School, CBSE
COMPUTER SKILLS
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Working knowledge of Microsoft office (Word, Excel & PowerPoint)
Working knowledge of Opera and Micros.
LANGUAGES KNOWN
 English (Read, Write, Speak, Translate)
 Hindi (Read., Write, Speak, Translate)
 Punjabi (Speak, Translate)