http://sbstech.arizona.edu

SBSTech (SBS Technical Services) provides innovative, reliable and accessible technology support, and a wide variety of computing, multimedia and data management services and hardware resources to faculty, staff and students in the College of Social & Behavioral Sciences to effectively meet individual, departmental, school and college goals as a learning and research community.

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New Faculty Welcome Liaison
David Fletcher (ITSA Sr.)
Telephone: (520) 621-1596
Office: University Services Building, 302

(http://ticketdog.arizona.edu)

IT resources at the University of Arizona http://uits.arizona.edu/new-faculty-staff
Type of accounts
– UAConnect email system
• Automatically created when NetID is created
• Web access to email at uaconnect.arizona.edu
• Email clients can be used to access UAConnect email
– U-System computing
• Access for Unix resources
• Websites, utilities, compilers, and software applications
– High performance computing and High throughput computing
• Research purposes http://rc.arizona.edu/
• Data storage and management
• Consulting services

OSCR instructional and multimedia computer labs http://uits.arizona.edu/departments/oscr/locations/hours
Gear-to-go free rentals of still and video cameras, sound and lighting equipment, etc. http://oscr.arizona.edu
No charge or low cost software
– Software can be installed on university-owned computers
– Some software can be installed on home computers - check the license agreement.
– http://softwarelicense.arizona.edu/faculty-and-staff
Classroom Technology Services (CTS)
–
Maintains equipment in centrally scheduled classrooms
–
Rents audio/visual equipment http://uits.arizona.edu/services/instructional_technology/pricing
Office of Instruction and Assessment (OIA) instructional technology http://oia.arizona.edu/content/faculty
– D2L course management system http://oia.arizona.edu/resource/d2l (626-6804)
– Panopto lecture capture software (through D2L) http://oia.arizona.edu/resource/panopto
– Adobe Connect online meeting system http://help.d2l.arizona.edu/content/adobe-connectoverview
–
Qualtrics survey system http://softwarelicense.arizona.edu/qualtrics
–
Turnitin plagiarism detection (through D2L)
–
Confluence (wiki program for faculty and staff) https://confluence.arizona.edu/
Data management resources at UA library http://data.library.arizona.edu/

IT resources through SBS Tech
SBSTech through CATNet
– Login for faculty and staff computers connected to the UA network
– Individual and shared file storage space (X drive, S drive and box)
– Box@UA can store public, internal and confidential information (FERPA included).
But not used for Regulated information (e.g. credit card and HIPAA) http://uits.arizona.edu/services/box
Research computing support for grant applications - Involving SBSTech early in grant writing and other research planning activities will help you identify and plan for the technology resources you need.
– Recommendations and pricing
• Hardware
• Software
– Data management and storage plan
– SPSS
Application software development and maintenance / Database (wiseAdvising, Swift, GAS, E-com, UA Vitae, etc.)
Website development and maintenance (College/units/research/grants/conference/events… personal (UITS/OIA))
User profile update ( http://web.sbs.arizona.edu/department7/ )
Video tutorials ( http://sbstech.arizona.edu/how-update-your-profile-page )

Instructional computing labs
– Marshall 480 (course fees required)
– SAL (ENR2 S-547, course fees required) for School of Geography and Regional
Development
– Majors Lab (ENR2 S-545)
– English (CC 319)
– Collab (Comm 307) for Communications
Department graduate student labs
– DASL (Soc Sci 115)
– Cave (Douglass 112) for Linguistics
– Comm 210 for Communications
– SirlsLab for iSchool
– English Grads & Adjuncts (CC236)
Panopto video recording and live streaming support of events
TicketDog technical support request system http://ticketdog.arizona.edu

http://security.arizona.edu/
The Chief Information Officer (CIO) and the University Information Security Officer
(UISO) are responsible for establishing and enforcing information security policy and supporting standards and procedures.
Deans, Directors, and Department Heads have the management authority and are expected to take appropriate actions to comply with information technology and security policies.
SBSTech has responsibility for implementation of security policy within the college of SBS.
Security policy and all implementing standards and procedures apply to individuals using, accessing, storing, transmitting or overseeing university resources, directly or by means of a personally acquired device.

Individuals who are subject to but do not comply with university security policy and mandatory implementation of standards will be subject to remedial action in accordance with Arizona Board of Regents and
University policies and procedures (including but not limited to, the
Arizona Board of Regents Code of Conduct, Student Code of
Conduct, Code of Academic Integrity, Classified Staff Personnel
Policy Manual, University Handbook for Appointed Personnel and the
Policy on the Acceptable Use of Computers and Networks), or contract terms, as appropriate. Violations of this policy may result in loss of data access privileges, administrative sanctions and personal civil and criminal liability .
In an urgent situation requiring immediate action and leaving no time for collaboration, the UISO is authorized to disconnect any affected device from the network .

Local Admin Privilege
Equipment and software purchase
Support through remote connection
Service hours:
8am-5pm (full service)
5pm-8pm (classroom and urgency only)
Contact us:
TicketDog (full service) and 621-1596 (emergency only)
Service problem:
TicketDog/anonymous survey / xiaz@email.arizona.edu