RFX <Number> <RFX Name> Evaluation Plan Evaluation Plan Request for X <RFX No.> <RFX Name> Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 1 of 23 RFX <Number> <RFX Name> Evaluation Plan Contents 1. Introduction ......................................................................................................................................................... 3 2. 3. 1.1. Overview .................................................................................................................................................... 3 1.2. Objectives of the Evaluation Plan .......................................................................................................... 3 1.3. Evaluation Methodology .......................................................................................................................... 3 1.4. Amendments to the Evaluation Plan ...................................................................................................... 3 1.5. Background................................................................................................................................................ 4 1.6. Business Objectives of the RFX ............................................................................................................. 4 1.7. Composition of the Tender Document ................................................................................................... 4 1.8. Timetable of the <RFX> Process ........................................................................................................... 4 Management of the Evaluation Process ........................................................................................................ 6 2.1. Overview of the Evaluation Process ...................................................................................................... 6 2.2. Selection Strategy..................................................................................................................................... 6 2.3. Steering Committee .................................................................................................................................. 6 2.4. Tender Evaluation Team ......................................................................................................................... 7 2.5. Quality Assurance..................................................................................................................................... 8 2.6. Tender Opening Committee .................................................................................................................... 8 2.7. Conflict of Interest and Code of Conduct .............................................................................................. 9 2.8. Confidentiality ............................................................................................................................................ 9 2.9. Security .................................................................................................................................................... 10 2.10. Maintenance of Records ................................................................................................................... 10 2.11. Late Responses .................................................................................................................................. 10 2.12. Communication with Suppliers and External Parties .................................................................... 10 2.13. Communication with the Media ........................................................................................................ 10 2.14. Destruction of Documents ................................................................................................................. 10 2.15. Probity Auditor .................................................................................................................................... 11 Evaluation Methodology ................................................................................................................................. 12 3.1. Overview .................................................................................................................................................. 12 3.2. Stage 1 – General RFX Compliance ................................................................................................... 13 3.3. Stage 2 – Scoring of Non-Price Factors .............................................................................................. 13 3.4. Stage 3 – Evaluation of Price Factors ................................................................................................. 14 3.5. Stage 4 – Consolidation of Evaluation Results .................................................................................. 15 3.6. Stage 5 – Post-Evaluation Activities .................................................................................................... 16 3.7. Evaluation Report and Recommendation ........................................................................................... 16 3.8. Notification of Tenderers ....................................................................................................................... 16 3.9. Negotiation ............................................................................................................................................... 16 3.10. 4. 5. Supplier Debriefing ............................................................................................................................. 16 Endorsements and Approval ......................................................................................................................... 17 4.1. Endorsement by the Tender Evaluation Team ................................................................................... 17 4.1. Approval of the Plan ............................................................................................................................... 17 Appendices ....................................................................................................................................................... 18 5.1 Appendix A .............................................................................................................................................. 18 5.2 Appendix B .............................................................................................................................................. 21 5.3 Appendix C .............................................................................................................................................. 22 5.4 Appendix D .............................................................................................................................................. 23 Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 2 of 23 RFX <Number> <RFX Name> Evaluation Plan 1. Introduction 1.1. Overview This Evaluation Plan details the methodology to be used to evaluate the submissions received in response to <RFX number> <RFX name>. It provides a framework within which the Tender Evaluation Team (TET) may evaluate and subsequently recommend the tender response/s that best meet/s the objectives of the RFX. It clearly defines the evaluation and selection process that will be applied to all responses. The objective of the evaluation process is to identify the most acceptable response/s to the RF(X) as well as demonstrate the highest possible confidence in the results. An endorsement of this Evaluation Plan and a declaration of understanding and agreement to compliance with the Code of Conduct (Appendix A) and Conflict of Interest must be signed separately by all members of the TET and approved by the <Chief Procurement Officer (CPO)/Steering Committee/Department Executive>, (add/delete as applicable)> before responses can be obtained for evaluation. 1.2. Objectives of the Evaluation Plan The objective of the Evaluation Plan is to provide a workable framework within which the Tender Evaluation Team (TET) may determine and subsequently recommend, through the <Steering Committee/CPO> (add/delete as applicable), to the Department Executive, for approval, an outcome that will lead to a solution/s that best meet/s the requirements of the Department compliant to the terms of the RFX. 1.3. Evaluation Methodology The evaluation methodology aims to: 1. Develop an objective, rational and auditable method for the assessment of offerings received in response to the RFX; and 2. Provide a methodology to: Identify a value-for-money solution to the requirement; Assess the capability of respondents to undertake the work or the supply of goods as outlined in the RFX Statement of Requirements; Achieve the highest possible level of confidence in the robustness of the evaluation; Identify a short list of suppliers, in rank order, to be recommended by the TET to the <Steering Committee/CPO/Department Executive> (add/delete as applicable) for inclusion in any subsequent negotiations for establishing a contract; Select supplier/s in consideration of achieving aggregation benefits; and Apply appropriate Small and Medium Enterprise Policy Framework and CIPS preference margins to the prices. <add/delete as applicable> 1.4. Amendments to the Evaluation Plan Changes to the Evaluation Plan requested by TET Members prior to the opening of tender, should be communicated to the TET Chairperson. The final version of the Evaluation Plan will require the endorsement by all TET Members and then the approval by <the Steering Committee/CPO/Department Executive> (add/delete as applicable). Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 3 of 23 RFX <Number> <RFX Name> Evaluation Plan If it becomes necessary to modify the criteria, weightings or evaluation rules, these changes are to be recorded together with reasons for the changes and approval sought from the <Steering Committee/CPO/Department Executive> (add/delete as applicable). 1.5. Background The Request for X <RFX No.> was published on the government tenders website on <date>. It invites prospective suppliers to tender for <purpose of the tender> as defined in the Statement of Requirements <Part __> of the RFX. As per the Strategy Approval Submission (SAS), the sourcing strategy was: The selection strategy is: And the agreed Small and Medium Enterprise (SME) considerations are: The closing date for the submission of responses is on <date>. 1.6. Business Objectives of the RFX As per the Strategy Approval Submission (SAS), the business objectives of this tender are to: <add as applicable> Manage risks; and Achieve value-for-money. 1.7. Composition of the Tender Document The RFX documentation details the requirements that a respondent must address in its response. The documentation consists of the following: Part A – Overview Part B – Conditions of Tender Part C – Tender Response Part D – Conditions of Contract Part E – Statement of Requirements <add/delete as applicable> 1.8. Timetable of the <RFX> Process The proposed timetable for this <RFX> is as follows: Activity Target Date (s) Publication of the RFX Review and endorsement of the Evaluation Plan by the TET Endorsement of the Evaluation Plan by the Steering Committee (add/delete as applicable) Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 4 of 23 RFX <Number> <RFX Name> Evaluation Plan Tender briefing RFX closes Opening of tender Evaluation of responses Preparation of Evaluation Report and Recommendation (s) Review and endorsement of the Evaluation Report and recommendation by the <Steering Committee/CPO/Department Executive> (add/delete as applicable) Notification of preferred tenderer/s Contract negotiation with preferred tenderer/s Contract signing by successful tenderer/s Contract signing by DEC delegate Notification of outcome to all unsuccessful tenderers Notification of outcome on the e-tendering website Tender respondent de-briefing (if requested) <add/delete as applicable> Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 5 of 23 RFX <Number> <RFX Name> Evaluation Plan 2. Management of the Evaluation Process 2.1. Overview of the Evaluation Process The primary purpose of the evaluation process is to identify a supplier(s) who is/are appropriately qualified and capable of meeting the RFX requirements, from which the Department can confidently procure. The process must be carried out with the principal objective of achieving value-for-money within a framework of probity and fair dealing. Management responsibility for the evaluation process rests with the Department. The evaluation process will be carried out in according with this Evaluation Plan. The evaluation structure that will apply to this RFX will generally be: OVERVIEW OF THE EVALUATION PROCESS Opening of Tenders List of Supplier Responses TENDER OPENING COMMITTEE Evaluation of General RFx Compliance PROBITY ADVISOR/ AUDITOR (As Required) Evaluation of Non Price Factors TENDER EVALUATION TEAM Evaluation of Price Factors (Inc Evaluation Support Team as required) Consolidation of Evaluation Results Prepare Evaluation Report Endorsement of Report and Approval of Recommendation 2.2. Selection Strategy The following selection strategy will be used during the evaluation of responses: <add/delete/change as applicable> Preference to have a minimum/maximum of <insert number> suppliers to form the Statewide list who will be selected based on value for money and ability to address the selection criteria; If the State-wide suppliers are unable to cover certain remote areas, regional providers may be considered for these areas. 2.3. Steering Committee (if required, otherwise mention that one has not been formed and remove all reference to SC.) A Steering Committee (SC) will oversee the activities of the Tender Evaluation Team (TET), and will consider the recommendations made by the TET. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 6 of 23 RFX <Number> <RFX Name> Evaluation Plan The Steering Committee will be responsible for endorsing the Evaluation Report prepared by the TET. The Steering Committee undertakes the following: Approve the Evaluation Plan; Provide guidance to the TET (if required); Administer and review progress of the evaluation process in accordance with the Evaluation Plan and probity and timeframe requirements; The Chairperson of the SC should ensure that members of the SC sign the Conflict of Interest and Code of Conduct Declarations prior to any involvement in the evaluation process; Ensure resource requirements are identified and met; Review the TET’s recommendation to ensure it meets the objectives of the <RFX>; Manage any complaints as well as all media and Parliamentary inquiries; Ensure that its decisions are based on all available supporting evidence. Members of the Steering Committee for this <RFX> are following: Member Position Name Position Title/Organisation Chairperson Member Member Member Member 2.4. Tender Evaluation Team A Tender Evaluation Team (TET) will be formed with the prime responsibility for all RFX evaluation activities in accordance with this Plan. These activities include, but are not limited to, the evaluation of the responses against the criteria, preparing the Evaluation Report and recommendation/s to the <SC/CPO/Department Executive> (add/delete as applicable) in the form of an interim and final Tender Evaluation Reports, as applicable. All members of the TET must sign the Conflict of Interest and Code of Conduct Declarations prior to any involvement in the evaluation process. Membership of the TET will not be varied during the evaluation process unless unavoidable, and only with the approval of the <SC/CPO/Department Executive> (add/delete as applicable). The TET may be divided into various sub-groups to evaluate various criteria as per their expertise. The evaluation results from these sub-groups are to be collated by the TET Chairperson. The TET, following approval from the <SC/CPO/Department Executive> (add/delete as applicable), may call in subject matter expert/s for advice, if required. The subject matter expert would be required to sign the Conflict of Interest and Code of Conduct Declarations prior to any involvement. The Chairperson of the TET is to ensure that minutes are taken of all meetings, and that the minutes are collated and delivered to the DEC Procurement Solutions representative at the completion of the evaluation. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 7 of 23 RFX <Number> <RFX Name> Evaluation Plan Approaches to respondents for clarification, if any, shall be made only by the Chairperson following approval from the <SC/CPO/Department Executive> (add/delete as applicable). At least two (2) TET members must be present at all times if face-to-face meetings with respondents are required. The TET will comprise a representative of DEC Procurement Solutions, who will provide advice and guidance on the evaluation process as well as any probity and fair-dealing issues, which may arise. The DEC Procurement Solutions Representative is not required to be a voting member of the TET. The Tender Evaluation Team consists of: Member Position Name Position Title/Organisation Chairperson Member Member Member 2.5. Quality Assurance The TET Chairperson is responsible for ensuring that scoring by the Evaluation Team is performed fairly and consistently across all vendor offerings, and will test the scoring and conclusions in the Evaluation Report to ensure that results are accurate and justifiable. Specific responsibilities of the TET Chairperson include: Cross-checking of scoring of related requirements to ensure that scoring patterns are consistent; Ensuring the scoring criteria are applied consistently between vendor offerings; Reviewing reports and other documentation to ensure that it is complete, that conclusions reflect the evidence, and that reports are easily read and understood. Ensuring that reference checks and financial assessment are carried out on successful supplier/s and the results are included in the Evaluation Report, as applicable. 2.6. Tender Opening Committee The Tender Opening Committee (TOC) consists of at least three (3) members, e.g., a Convenor and two witnesses. All members of the TOC must sign the Conflict of Interest and Code of Conduct Declarations prior to any involvement in the opening of tender, copies of which are attached to the Tender Opening Report. The TOC is responsible for: Ensuring that an approved Evaluation Plan is sighted prior to the opening of tender; Opening the tender on the e-tendering website and downloading the responses from the etendering website; Preparing two (2) CD copies of the responses - one (1) copy for the client and one (1) for DEC Procurement Solutions. A master file of the responses will be stored in a confidential project file in the electronic share-drive of DEC Procurement Solutions; Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 8 of 23 RFX <Number> <RFX Name> Evaluation Plan Preparing the Tender Opening Report to include, among others: a. b. c. d. List of respondents and the accompanying documents for each response; List of late responses and the accompanying documents for each late response; Any issues that may have arisen during the tender opening process; and Signatures of the members; and Presenting the Tender Opening Report and CD to the Chairperson of the Tender Evaluation Team. The Tender Opening Committee consists of the following: Member Position Name Position Title/Organisation Convenor Witness Witness 2.7. Conflict of Interest and Code of Conduct A Code of Conduct applies to all persons and each must sign the Conflict of Interest and Code of Conduct (Appendix A). Declarations prior to any involvement in the opening and evaluation of tender responses. The signed copies must be delivered to the Procurement Solutions representative prior to the commencement of the tender evaluation activity. Members of the Steering Committee (add/delete as applicable) and Tender Evaluation Team must disclose in writing to their respective Chairperson if they become aware of any interest that might possibly be thought to be in conflict with their involvement in the tender evaluation process. Should it become apparent that a conflict of interest exists the Chairperson of the relevant committee shall consult with the <CPO/Department Executive> (add/delete as applicable) to deliberate upon whether the appropriate committee member is to continue to play a role in the tender process. If the conflict is not serious, no action beyond disclosure may be required. If the conflict is serious, it may be necessary for the member to be replaced. The basis for any decisions and conditions applied are to be recorded and filed with the other <RFX> documents. The Code is complementary to, not a substitute for, other Codes of Conduct or Ethics, with which NSW Public Servants may have a responsibility to comply with when performing other roles or functions. All consultants, advisers or personnel from other organisations involved in the evaluation process must also sign the Conflict of Interest and Code of Conduct Declarations. 2.8. Confidentiality Members of the Steering Committee (if applicable) and Tender Evaluation Team are advised that all information contained in tender responses is to be treated as commercial-in-confidence. Such information must be kept secure and is not to be disclosed to any other tenderer or third party, or to any persons in the Public Sector who has no official interest in the <RFX> process. A breach of confidentiality may be unlawful, and the requirement for confidentiality will not cease with the award of the contract(s). Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 9 of 23 RFX <Number> <RFX Name> Evaluation Plan 2.9. Security Tender responses, evaluation working papers and reports are to be kept in a locked container or locked room when not in use. The keys shall be kept by the TET Chairperson and access will be limited to the members of the TET. No RFX submission and evaluation documentation is to be removed from the secure area without the authorisation of the TET Chairperson. Electronic files, including Score Sheets and Risk Register, will be saved in a secure file share established for the project and accessible only to TET members. Internal communication is not to be facilitated via facsimile, and email communication must be protected by a secure password if the email carries or has attached to it any confidential information relating to the evaluation. Confidential information may include marks, rankings, weightings, comments or reports about the tenderers. 2.10. Maintenance of Records The TET will be responsible for documenting all the necessary auditable evaluation and decision-making information and correspondence. DEC Procurement Solutions will retain a copy of all relevant information resulting from the evaluation process. The information will be maintained and stored in accordance with DEC Procurement Solutions records management policy and probity requirements. 2.11. Late Responses Responses delivered after the <RFX> closing time may not be considered except where the TET is satisfied that the integrity and competitiveness of the <RFX> process has not been compromised. A tenderer whose response is received after the closing time will not be penalised if the delay is due solely to problems with the e-tender system or mishandling by DEC. 2.12. Communication with Suppliers and External Parties All inquiries concerning the RFX evaluation process will be directed to the TET Chairperson <or Chairperson of the Steering Committee> (add/delete as applicable). No other TET Member is to communicate with any suppliers or external parties. All contacts made with any suppliers or external parties in regard to RFX shall be recorded. Any supplier or third party contacts or communication must be in writing, and must be referred to the Chairperson, with the exception of questions asked verbally at supplier presentations. All written correspondence to respondents is to be signed by the Chairperson. The outcome of the RFX process will be communicated in writing to all respondents by DEC Procurement Solutions <change as applicable>. 2.13. Communication with the Media All media inquiries in relation to the evaluation process will be referred to the <Steering Committee Chairperson/CPO> (add/delete as applicable), and any media statements must be dealt with through the Department’s Media Unit. 2.14. Destruction of Documents Any surplus sets of tender responses and working documents used in the evaluation must be securely destroyed. Only one set of these documents will be retained by DEC Procurement Solutions for archival records. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 10 of 23 RFX <Number> <RFX Name> Evaluation Plan 2.15. Probity Auditor <A Probity Auditor is engaged for high-value, complex and sensitive procurement projects. A Probity Auditor could be from DEC Audit or an independent Probity Auditor may be engaged if the procurement is of sensitive/controversial nature or the DEC Probity Auditor is unavailable within the required time frame. If a Probity Auditor is not engaged, state the reason/s for the decision and how the probity of the tender evaluation process will be managed.> The Probity Auditor engaged for the evaluation of the RFX responses will be independent of the evaluation process. The Probity Auditor is responsible for reviewing the application of the following probity principles to the evaluation process: accountability; transparency; value-for-money; conflict of interest management; and confidentiality agreement, and may recommend on 1) fair operation of the process and methodology, 2) adherence to security/confidentiality requirements, and any probity issues arising and their resolution. The Probity Auditor may be required to: Attend at selected TET meetings; Provide period reports on the tender process; Contact all tenderers to seek feedback on the probity aspects of the tender process from a tenderer’s perspective; and Provide a written report to the TET <Steering Committee/CPO> (add/delete as applicable) prior to the <SC/CPO/Department Executive> (add/delete as applicable) endorsing the Evaluation Report. The Probity Auditor engaged for this <RFX> is: Probity Auditor Position Title/Organisation Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 11 of 23 RFX <Number> <RFX Name> Evaluation Plan 3. Evaluation Methodology 3.1. Overview This section details the methodology that will be adopted for the evaluation of the responses received, which has been developed within a framework in which an assessment of solutions will be undertaken and value-for-money and maximum advantage to the Department achieved. This framework will include assessments of the following evaluation criteria: a. b. c. d. e. f. g. <add the RFX evaluation criteria> (Some examples follow.) Tenderer’s ability to meet the Statement of Requirements in Part <xx> of the <RFX>; Tenderer’s certifications and qualifications in accordance with the Statement of Requirements in Part xx of the <RFX>; Tenderer’s ability to have the necessary resources to provide the services in a timely manner in accordance with the Project Plan; Price; Value-added services; and Referee Reports (if considered appropriate). Once these assessments have been completed, it will be possible to examine the trade-offs in each supplier’s offering and between offerings. Each response needs to pass through Stage 1 before being progressed. At the end of Stage 5, a Final Report and Recommendation/s will be prepared by the TET. <Note: For complex or sensitive tenders, consideration may be given for the Steering Committee (if applicable) to set aside responses that do not pass any Stage.> The evaluation process will involve five Stages, as illustrated in the diagram below. EVALUATION STAGES Stage 1 General RFx Compliance Full list of Responses Evaluation of General RFx Compliance Stage 2 Scoring of Non Price Factors List of Conforming Responses Evaluation of Non Price Factors List of Scored Responses List of Non Conforming Responses Stage 3 Scoring of Price Factors Evaluation of Price Factors Stage 4 Consolidation of Evaluation Results List of Scored Responses Consolidation of Evaluation Results Stage 5 Post Evaluation Activities Financial Assessment Report Risk Assessment Sensitivity Analysis Final list of responses in rank order of total weighted scores Recommendation & Endorsement Prepare Evaluation Report Endorsement of Report and Approval of recommendation Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 12 of 23 RFX <Number> <RFX Name> Evaluation Plan 3.2. Stage 1 – General RFX Compliance Following receipt of tender responses from the Tender Opening Committee, the TET reviews all responses to determine which response does not comply with the mandatory requirements of the RFX and general conditions of participation (or acceptance or compliance). The findings of the review will be documented. The TET determines whether or not to set aside responses based on the review, including late responses. Responses found to comply with the mandatory requirements and general conditions will then be progressed to Stage 2 of the evaluation process. 3.3. Stage 2 – Scoring of Non-Price Factors This Stage comprises the scoring of tenderers’ responses against the weighted evaluation criteria for non-price categories, and calculating a total score for each tender. The non-price evaluation criteria for this <RFX> are: Evaluation Criteria Sub-Weighting Weighting Total The specific guide notes for scoring these criteria are listed at Appendix C. The following evaluation process will apply: 1. Voting TET members will individually evaluate the non-price information submitted by each tenderer, and score each non-price tender evaluation criterion. Team members must be able to justify their scores by reference to the information supplied in the responses. 2. Subsequently, TET members will compare their scores and reach consensus. If a consensus cannot be reached, the TET’s score will be reached by taking the mathematical average of the individual TET member’s scores. Where consensus is not achieved, a Minority Report may be raised and referred to the <Steering Committee/CPO/Department Executive> (add/delete as applicable). TET must keep appropriate notes to substantiate the Team evaluation score. 3. The average scores will be weighted by the criteria percentage sub-weightings and weightings. The weightings are established using the paired analysis method. 4. The final weighted score for each criterion will be added to produce a Total Weighted Score for each tender. 5. The total score for each tenderer will be used in Stage 4 of the evaluation process to produce the consolidated results. In the event that the TET requires a clarification from a tenderer regarding its response, details of the clarification are to be given to the Chairperson, who will facilitate all communication with the tenderer. Each requirement may have a specific scoring scale associated with it, with instruction to evaluators on what attributes of an offering are required to gain a specific score in the scale. For consistency in the scoring process, TET members will use the Evaluation Scoring Standards (Appendix B) and scoring guide notes (Appendix C). Due Diligence Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 13 of 23 RFX <Number> <RFX Name> Evaluation Plan Any of the following activities may be undertaken to provide evidence of the evaluation: Conduct Site Visits; Conduct Reference Checks (number to be determined); Any approach to referees will be undertaken within a consistent framework. All questions are to be consistent across each referee contacted. The referee checks should be conducted by the TET Chairperson and at least one other TET member using a speaker telephone, or via email sending out pre-agreed questions. If a tenderer does not satisfy a referee check, it may be culled. Conduct Supplier Presentations; When presentations or demonstrations are required, these should be closely managed by TET members to ensure all tenderers are treated equally. A standard and detailed agenda, with explicit time limits, is to be adopted and enforced for all tenderers. Request and evaluate samples from preferred tenderer/s; and Obtain Financial Assessment Reports – refer to Strategy Approval Submission (SAS) to see if this is required (for the preferred tenderer/s only). Note: If the evaluation process includes any of the above, it is done as part of the non-price scoring completed at Stage 2 to help validate the evaluation process. Results of the above activities may be incorporated into the scores and/or in the form of written notes in the Evaluation Report.. 3.4. Stage 3 – Evaluation of Price Factors This Stage would involve scoring the Prices submitted in accordance with the assigned weighting. Tenderers were required to submit their price(s) by completing the Price Schedule in Part <xxx >of the <RFX> <Below is a template of a Price Schedule> Requirement Tendered Price (excl. GST) GST Component Total Price (incl. GST) In the event that the TET requires a clarification from a tenderer regarding its response, details of the clarification are to be given to the Chairperson, who will facilitate all communication with the tenderer. Small and Medium Enterprise (SME) Policy Framework <Guide Note: All projects must address SME capability of tenders via the SME Opportunities Statement in the Strategy Approval Submission (SAS) documentation (or in the Project Initiation Document (PID) for those projects going from PID to active). An SME Participation Plan is required to be completed by tenderers of projects valued over $10 million.> Normalisation of Price Factors (if applicable) Where respondents have submitted responses subject to disparate terms and conditions, it is necessary to normalise the competing tenders (tendered prices) so that there is a common basis for comparison. Adjustments may be required for the following terms by assessing their effect on relative tender prices or the relativity of other criteria, such as: (examples) firm versus variable prices; Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 14 of 23 RFX <Number> <RFX Name> Evaluation Plan different price variation provisions; free-in-store (FIS) versus Free-on-Board (FOB); where maintenance/training, etc. are included or excluded; different warranty periods; different settlement discount arrangements; and different payment arrangements. 3.5. Stage 4 – Consolidation of Evaluation Results Once all scoring is completed, the raw scores are weighted to reflect the relative importance of both the requirement categories and of the individual requirements within each category. At the top level, the categories are weighted according to the table below <table below is an example and weightings should be set by considering the relative importance of each requirement>: Weighting Category Weighting (%) Non-Price Factors 60% Pricing 40% Within each evaluation category, each requirement is assigned a weighting that represents its relative importance in delivering the best possible solution. Each category has a total of 100 points distributed among its requirements. The results of both non-price and price evaluations will be consolidated to determine the overall assessment for each tenderer. Value-for-Money Calculation <example> Based on the table above, the following formula will be used: The Non-Price Score will contribute 60% to the Total Score: Non-Price Weighted Score = Evaluated Non-Price Scores x 60/100 The Price Score will contribute 40% to the Total Score: Price Weighted Score = Lowest Tendered Price/Tendered Price x 40/100 The respondent with the highest combined weighted non-price and price score is considered to offer the best value-for-money. Below is a Table of Consolidated Results using the Price Weighted Method: Non-Price 60% and Price 40%: Responden t Evaluate d Nonprice Score (out of 100) Company A Company B Company C Price Weighted Score Final Weighted Score (Non-Price Weighted Score + Price Weighted Score) Final Ranking 52.8% 40.0% 92.8% 1 54.0% 33.6% 87.6% 2 53.1% 34.4% 87.5% 3 Tendere d Price ($) NonPrice Weighted Score 88 185 90 220 88.5 215 Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 15 of 23 RFX <Number> <RFX Name> Evaluation Plan 3.6. Stage 5 – Post-Evaluation Activities Following the completion of the evaluation, the TET <in consultation with the Steering Committee> (add/delete as applicable) may consider it necessary to undertake any of the following activities in relation to the shortlisted tenderers: Obtain Financial Assessment Reports (for the preferred tenderer/s only); Risk Assessment; and A risk analysis may be conducted by the TET, if deemed necessary. The risk analysis tests additional information in the responses relating to the terms and conditions surrounding price variation, warranty and service levels. The analysis should not be used to test criteria which should have been evaluated in the main evaluation. Sensitivity Analysis. If deemed necessary, the TET may undertake a sensitivity analysis. The analysis tests the robustness of the evaluation having regard to any uncertainty surrounding the criteria weighting and evaluation scoring. It shows how the evaluation outcomes are affected by variations in the components of the evaluation. It can also include scenario modelling to ensure volume variations are taken into account. The TET may include the results of the sensitivity analysis in recommending acceptance or culling of a response. <Note: If the evaluation process includes any of the above, it is done outside of the non-price scoring completed at Stage 2 to provide an additional level of confidence in the evaluation process. Results of the above activities will be in the form of written notes in the Evaluation Report.> 3.7. Evaluation Report and Recommendation Following the completion of the evaluation process, the TET will prepare an Evaluation Report <use available template> and submit a recommendation to the <Steering Committee/CPO/Department Executive> (add/delete as applicable) for endorsement, and the final submission will then be forwarded to the <DEC Executive name and title> for signing of the contract between the Department and the recommended supplier/s. 3.8. Notification of Tenderers Upon signing of the contract between DEC and the recommended supplier/s, all respondents will be notified, in writing, of the outcome of the <RFX>. The contract will be disclosed in the government Contract Register in accordance with the Government Information Public Access Act (GIPAA) 2009. 3.9. Negotiation <Note: For complex procurement, there may be the need to negotiate with the preferred supplier/s. In which case, a Negotiation Plan is required to be prepared. Use the available Negotiation Plan template.> 3.10. Supplier Debriefing Following a request from any respondent, the TET will conduct at a mutually-convenient time, a supplier debriefing, which will be attended by at least two (2) TET members. In the debriefing, a respondent will only be provided with general comments regarding their tender submission and evaluation of each of the criteria as it relates to their submission. A respondent will not be provided with any specific information contained in any unsuccessful or successful respondent’s submission beyond that which is required to be publicly disclosed. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 16 of 23 RFX <Number> <RFX Name> Evaluation Plan 4. Endorsements and Approval 4.1. Endorsement by the Tender Evaluation Team Member Name Acceptance Chairperson Member Michelle Member Member Member 4.1. Approval of the Plan by the Steering Committee Chairperson, Category Manager (if not otherwise involved) or Chief Procurement Officer (CPO) Title Name Acceptance Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 17 of 23 RFX <Number> <RFX Name> Evaluation Plan 5. Appendices 5.1 Appendix A CODE OF CONDUCT 1. Introduction This code may be used as a confidentiality agreement for any persons involved in a formal Request for Tender (such as a tender, the selection of a preferred supplier etc) or any other significant procurement activity. Procurement and contracting are areas where, even with the best of intentions, significant ethical problems can arise unless those involved are aware of the potential pitfalls and take conscious action to avoid them. By providing guidance in these areas this Code is intended to help the Contract Management Committee and Evaluation Team members fulfil their roles. Members who are unclear about any aspects of this Code are urged to discuss it with the Chairperson of their Committee. 2. Accountability Contract Management Committee and Evaluation Team members are responsible for obtaining maximum value for the goods and/or services purchased under the contract(s) that involves their Committee. Consistent with an environment of professionalism and fair dealing, members should take reasonable steps to ensure that the information on which decisions or recommendations are based: is correct and complete; excludes irrelevant information or unsubstantiated opinions; is fully and properly documented; and minimises personal bias. In particular, where there is any departure from policy, procedures or normal practice, the reasons for the departure must be documented. Members finding unethical or suspected unethical behaviour or practices should immediately inform the Chairperson of their committee or the Project Manager. Alternatively, if that action is not considered appropriate, the information should be disclosed to the Independent Commission against Corruption. 3. Confidentiality Quotation details, and any other material provided to the Contract Management Committee or Evaluation Team on a “Commercial in Confidence” basis must be kept secure and not disclosed to any supplier or third party, or to any person in the Public Sector who has no official interest in the particular supply matter. The requirement for confidentiality does not cease with the award of the contract concerned. Confidential information about current and future purchasing plans and initiatives of the NSW Government or DEC must not be disclosed. 4. Conflict of Interest Members must not use information obtained in the course of their Contract Management Committee or Evaluation Team duties to gain a direct or indirect advantage for themselves or any party other than NSW Government clients. Members must disclose in writing to the Chairperson of their Committee, if they become aware of any interest that they or any member of their immediate family hold or are offered, which MAY be seen to conflict with their duty to the Contract Management Committee or Evaluation Team. For example: a family member or relative works for a supply company that is in pursuit of a contract, or Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 18 of 23 RFX <Number> <RFX Name> Evaluation Plan the member, or a family member, holds shares in one or more companies dealing with the Management Committee or Evaluation Team. In most cases, early and open disclosure of such an interest will allow the Chairperson or Project Manager to prevent a conflict of interest occurring. If the conflict is not serious, no action beyond disclosure may be required. A serious conflict may require the member to be replaced. Members must advise the Chairperson or the Project Manager if they are offered employment by a private company which has any interest in a supply matter or confidential material being handled by their Contract Management Committee or Evaluation Team. Each nominee to the opening and evaluation committees is to be notified that a declaration of personal interest in any company or agency involved in the Request for Tender submission is required prior to appointment. Please see the form at the end of this Code. All declarations of interest are to be retained on file with the Request for Tender documents. Should it become apparent that a conflict of interests exists the convenor of the relevant committee shall consult with the nominating officer to deliberate upon whether the appropriate committee member is to continue to play a role in the procurement. The basis for any decisions and conditions applied are to be recorded and filed with the Request for Tender documents. 5. Gifts, Gratuities, Hospitality These can be moneys, credits, discounts, special occasion presents, edibles, drinks, appliances or furnishings, clothing, loans of goods or money, tickets to events or theatres, dinners, parties, transportation, vacation travel or hotel expenses and any other form of entertainment. While it is appropriate to maintain working relationships with suppliers, this must be done without subtle and inappropriate obligations being placed on Contract Management Committee or Evaluation Team members or suppliers. In particular: Members must avoid giving any indication that gifts, gratuities or hospitality will be accepted, or that these may influence decisions. Committee members may accept only token gifts and modest hospitality. A guideline as to acceptable hospitality or token gift is what DEC would provide in return to that company or those individuals. Members should immediately inform the Chairperson or the Project Manager of any offers of more substantial gifts made on an individual or committee basis. It is unethical for members to accept such offers from suppliers on behalf of spouses, relatives or friends. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 19 of 23 RFX <Number> <RFX Name> Evaluation Plan Code of Conduct for Requests for Offers Confidentiality/Declaration of Interest Agreement This form may be used as a confidentiality agreement for any persons involved in a formal Request for Tender (such as a tender, the selection of a preferred supplier etc.) or any other significant procurement activity. Confidentiality Agreement: I have read and understood the DEC document entitled Department of Education, Code of Conduct for Request for Offers and agree to be bound by its contents in respect of my duties related to the procurement of: Evaluation Team Member Declaration of Interest Agreement: In addition, I undertake to disclose to the Director-General or a nominee any direct or indirect involvement on my part with the product or service being the subject of a Request for Tender, in the opening, evaluation or review of which I have been invited to participate. Involvement includes an interest in a personal enterprise or interest in a company or partnership of which I or a member of my family or close relative are directors, shareholders or members. Name: ________________________________________________ Signature: ________________________________________________ Position: ________________________________________________ Agency: ________________________________________________ Date: ________________________________________________ Declaration information: Please return to the relevant Chairperson of the Contract Management Committee or the Project Manager. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 20 of 23 RFX <Number> <RFX Name> Evaluation Plan 5.2 Appendix B EVALUATION SCORING STANDARDS Detailed evaluation of tenders will be made by individual TET members and then collectively as a team who will consider the merits of each Quotation response against the established criteria. Primary emphasis in evaluating tenders will be placed on the analysis of the way each tenderer proposes to satisfy the requirements and the risks and costs associated with the tenderer’s proposal. The numerical scoring system detailed here will be used to translate the tenderer’s proposals into quantitative terms. Explicit guidance is provided for scoring proposals. Scoring standards also provide the means for recognising a Quotation proposal that is clearly superior. Scoring standards have been established that provide the same set of values for uniformity in evaluation and to aid in comparison and understanding of evaluation results. The rating descriptions should be looked upon as examples of typical characteristics of that rating, and should be used as a guide or reference rather than a rigid measure to be followed word-for-word. TET members will be instructed to select the rating/description that most closely fits the value or desirability of the tenderer's proposal. Rating Scale The following standards for scoring are established for this evaluation: Table: Scoring Scale NUMERICAL SCORE 81 TO 100 (EXCELLENT) SCORE 61 TO 80 (GOOD) SCORE 41 TO 60 (FAIR) SCORE 21 TO 40 (POOR) SCORE 0 TO 20 (UNACCEPTABL E) DESCRIPTION proposal described in detail, demonstrating a standard of excellence. displays a high level of innovation, technical competence, and managerial ability. evaluation criteria very well addressed or met. very high probability of meeting the DEC's requirements with minimum risk. demonstrates that the tenderer is able to interpret requirements and project them into plans/analyses, etc., in a clear, concise manner. demonstrates a clear awareness of the requirements. evaluation criteria adequately addressed or met. strong promise of meeting the DEC's requirements. no identifiable areas of major risk. does not go into sufficient depth to demonstrate a sound awareness of the requirements. Information is frequently provided only to the minimum extent requested. reasonably meets the requirements, but demonstrates few, if any, exceptional features or originality. evaluation criteria addressed or met with only minimum adequacy. some identifiable areas of risk. a shallow, or less than full, understanding of the requirements or operational considerations. proposal is weak. significant risk areas. insufficient understanding of requirements non-compliant in several areas. significant omissions and/or errors. evaluation criteria not addressed. fails to meet a minimum requirement. very high unacceptable areas of risk. Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 21 of 23 RFX <Number> <RFX Name> Evaluation Plan 5.3 Appendix C SCORING GUIDE NOTES Criteria Guide Notes Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 22 of 23 RFX <Number> <RFX Name> Evaluation Plan 5.4 Appendix D SCORING SPREADSHEETS The Scoring Spreadsheet usually consists of Excel tables to present the results of Stages 2, 3 and 4 of the evaluation. It includes the scores of the Evaluation Team, calculates the weighted scores and finally calculates the consolidated price versus non-price scores. The final consolidated scores are used to then present the final ranking of suppliers. Examples of the scoresheets tabs are: Non-Price Scores: This table is used to present the weighted scores of tenderers’ Non-Price Factors (refer Section 3.3 Stage 2) Tendered Price scores: Scoring of prices submitted by tenderers (refer Section 3.4 Stage 3) Consolidated Scores: This spreadsheet is used to present the relative importance of each of the Non-price versus price weighted scores (explained in 3.5 Stage 4). It is also used to present the final ranking of tenderers (refer Section 3.5 Stage 4) Department of Education and Communities – Procurement Solutions Directorate Evaluation Plan Template – DOC12/102854 V1.6, 28 January 2015 Page 23 of 23