Government of Western Australia
Department of Health
Buyers Guide
Version – 002
Issued – 11 February 2016
HCNS331713
For the Supply and Delivery of Hospital
Beds and Bedding Equipment for Western
Australian Public Healthcare Units
CONTRACT PERIOD: 4 January 2016 to 3 January 2018
Available Extension Options: There are a further 3 x 12 month
extension options available
Contact Enquiries
Priscilla Omar
Contract Officer
Supply Chain – Health Procurement Directorate
L7, 81 St Georges Terrace Perth WA 6000
Tel: (08) 6444 5156
Fax: (08) 6444 5234
Email: priscilla.omar@health.wa.gov.au
BUYERS GUIDE
HCNS331713
TABLE OF CONTENTS
AMENDMENT RECORD ....................................................................................................... 4
CONTRACT OVERVIEW ....................................................................................................... 5
SUPPLIER INFORMATION ................................................................................................... 8
ARJOHUNTLEIGH ................................................................................................................. 8
CONFIDENT CARE PRODUCTS ........................................................................................ 11
FRESENIUS MEDICAL CARE AUSTRALIA PTY LTD ........................................................ 14
HILL-ROM PTY LTD ............................................................................................................ 18
HOSPEQUIP........................................................................................................................ 21
HOWARD WRIGHT LIMITED .............................................................................................. 25
INVITRO TECHNOLOGIES ................................................................................................. 29
JASPA HERINGTON ........................................................................................................... 31
K CARE EQUIPMENT ......................................................................................................... 33
MEDICAL SALES AND SERVICE ....................................................................................... 36
PACIFIC HEALTH CARE ..................................................................................................... 40
SELECT PATIENT CARE .................................................................................................... 43
STRYKER AUSTRALIA PTY LTD ....................................................................................... 46
TEKMED PTY LTD .............................................................................................................. 50
UNICARE HEALTH .............................................................................................................. 53
RANGE OF PRODUCTS ..................................................................................................... 55
PRICES AND PRICE VARIATIONS .................................................................................... 55
ADDITION OF PRODUCTS ................................................................................................. 55
REMOVAL OF PRODUCTS ................................................................................................ 55
PRODUCT DEMONSTRATIONS AND / OR TRIALS .......................................................... 56
KEY PERFORMANCE INDICATORS .................................................................................. 56
CONTRACT SERVICE LEVELS .......................................................................................... 56
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HCNS331713
I-PROCUREMENT ............................................................................................................... 57
APPENDIX A – CATEGORY 1: HOSPITAL BEDS .............................................................. 58
APPENDIX B – CATEGORY 2: PATIENT TROLLEYS ........................................................ 72
APPENDIX C – CATEGORY 3: EXAMINATION COUCHES AND TREATMENT CHAIRS . 75
APPENDIX D – CATEGORY 4: NEONATAL & PAEDIATRIC COTS .................................. 81
APPENDIX E – CATEGORY 5: MATTRESS (STATIC & DYNAMIC) & PILLOWS .............. 88
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC (OVERLAYS) .............. 90
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS ................ 93
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS ................ 96
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS ................ 99
LIST OF PRODUCTS AVAILABLE .................................................................................... 104
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BUYERS GUIDE
HCNS331713
AMENDMENT RECORD
Version
1
2
Effective
Amendment
Date
04/01/2016 Original
11/02/2016 Update of details. Addition of Invitro Technologies in Cat 4
Buyers Guide
Change effected by
P Sneddon
P Sneddon
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BUYERS GUIDE
HCNS331713
CONTRACT OVERVIEW
Scope
HCNS331713 is for the Supply and Delivery of Hospital Beds and Bedding
Equipment for Western Australian Public Health Care Units (WAPHCU). Categories
of equipment covered under this Contract are as follows:

Category 1 – Hospital Beds

Category 2 – Patient Trolleys

Category 3 – Examination Couches and Treatment Chairs

Category 4 – Neonatal and Paediatric Cots

Category 5 – Mattresses (static and dynamic) and Pillows
Refer to “Product Information Schedule” to obtain a more detailed list of products.
Evaluation
This contract was evaluated on behalf of WA Health by clinical and technical
representatives from various public health care units.
Contract Type
This is a mandatory Contract for equipment purchases. This is a non-mandatory
Contract for maintenance services, rental options and accessories.
Note: Pillows are considered equipment under this Contract and are a mandatory
item. Refer to ‘Product Information Schedule: Category 5” for more information.
The Contract number (HCNS331713) should be quoted when placing an order.
Policy does not permit rebates and other forms of value added options to be offered,
accepted or solicited as part of a purchase from this contract.
Contract Term
The contract is effective from the 4 January 2016 to 3 January 2018
There are a further 3 x 12 month extension options available.
Quality Assurance
Buying Rules
The Designer, Manufacturer and Supplier of the products have a management
system certified as complying with the requirements of AS/NZS ISO 9001:2008 –
Quality management systems (and AS/NZS ISO 9001:2008/Amdt 1:2012) –
requirements or AS ISO 13485:2003 Medical devices - Quality management
systems - (and ISO 13485: 2003/Cor 1:2009) Requirements for regulatory purposes.
The products accord with TGA requirements where appropriate.
The Contract will operate on a pick and buy basis in accordance with the following
buying rules:
•
The Contract is mandatory for equipment acquisitions including required
accessories, delivery and installation / commissioning up to a value of
$500,000 per order;
•
The Contract is non-mandatory for maintenance arrangements over the Term
to the maximum value of $15,000 per bed;
•
The Contract is non-mandatory for the rental of equipment to meet individual
patient needs up to a maximum duration of twelve (12) months per item
(where applicable); and
•
The Contract is non-mandatory for ad hoc accessories and options up to a
value of $150,000 per order.
Purchases exceeding the thresholds detailed above shall be undertaken through a
separate procurement process, in accordance with State Supply Commission
procurement policy requirements.
All prices are stated as GST Exclusive.
Ordering
Delivery
Please quote the contract number HCNS331713 to the supplier when placing an
order.
Metropolitan Delivery
Delivery shall be free into store within the Perth Metropolitan Area. Delivery
timeframes are product and supplier specific and are indicated in the product
Appendices (A, B, C, D and E.)
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HCNS331713
Regional Delivery
Pricing
Warranty
Delivery charges for equipment to regional areas and associated timeframes are
product and supplier specific and are indicated in this document under the Supplier
details an in the product Appendices (A, B, C, D and E.)
Prices are subject to annual price variations at rates agreed with the Contractor.
All prices are stated as GST Exclusive.
The following equipment categories are GST exempt:
Category A: General Ward Beds
Category B: Bariatric Beds
Category C: Critical Care Beds
Category D: Birthing Beds (Hill-Rom Affinity AF400 & AF600 only)
Category G: Ultra Low Beds
Category I: Patient Trolleys (Howard Wright M9 Transfer & Trauma only)
Category J: Examination Couches
Category K Treatment Chairs ( TekMed Bionic Comfortline only)
Category L: Gynaecological Chairs & Couches
Category M: Neonatal Cots (K Care KH940/KH940S/KH944/KH944S only)
Category N: Paediatric Cots (K Care KH943/KH943EW only)
Category O: General Ward Mattress – Static
Category P: General Ward Mattress – Dynamic
Category Q: General Ward Pillows – Reusable (Confident Care MVPPIL only)
Warranty details vary according to product and supplier. All suppliers must provide
the minimum warranty stipulated in Clause 11: Warranties of Schedule 1 of
HCNS331713.
Clause 11: Warranties, Schedule 1 – Customer Contract
The successful Respondent must give, or ensure the Customer has the benefit of,
the following warranties:
 The Contractor must give, or ensure the Customer has the benefit of, the
following warranties:

Twelve (12) months free new for old replacement of all defective parts or
components;

Metropolitan
Twelve (12) months free on-site labour to effect rectification of defects;
o
within 4 hours of call-out; or
o
a suitable alternative arrangement where the timing of such work
shall be agreed within two (2) hours of call-out and such work shall
be completed within 2 working days;
Regional
Twelve (12) months free on-site labour to effect rectification of defects:
Buyers Guide
o
within 4 hours of call-out; or
o
a suitable alternative arrangement where the timing of such work
shall be agreed within four (4) hours of call-out and shall be
completed within 4 working days;

During the twelve (12) months if the defect cannot be rectified within a
reasonable agreed time frame, the supplier will provide a loan unit for the
duration that the equipment is out of service. The loan unit shall be supplied
within 48hours of such agreement;

During the twelve (12) months if the defect cannot be satisfactorily rectified
within a maximum time frame of three (3) months, the supplier will exchange
the defective equipment with brand new equipment;

Correction of all latent defects throughout the life of the Contract; and

If the warranty specified exceeds the Term of the Customer Contract, the
warranty survives the expiry or termination of the Customer Contract.
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HCNS331713
Conditions of Contract
The Contractor, on receipt of an order from the Purchasing Officer, is to immediately
contact the Purchasing Officer if the agreed delivery time-line cannot be met.
The Contractor shall immediately contact the Purchasing Officer if subsequent
delays are encountered.
All goods supplied under this contract shall be labelled and packaged in accordance
with the Commonwealth Therapeutic Goods Act 1999 (as amended).
The Contractor shall be liable for all damage in transit arising out of defective
packing of goods.
Goods shall be delivered free into store in the Perth Metropolitan Area. For Regional
delivery costs and agreements see the Product Information Schedules.
Dispute Resolution
Users should discuss any issues with the Contractor in the first place. If the matter
cannot be resolved satisfactorily within a reasonable timeline then it should be
escalated to the Department of Finance Cluster 2 Health Contract Manager
nominated below:
Priscilla Omar
Contract Officer
Supply Chain – Health Procurement Directorate
L7, 81 St Georges Terrace Perth WA 6000
Tel: (08) 6444 5156
Fax: (08) 6444 5234
Email: priscilla.omar@health.wa.gov.au
Latest Buyers Guides
Buyers Guide
This Buyers Guide is available for downloading from:
http://www.healthcorporatenetwork.health.wa.gov.au/supply/contract_search.cfm
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BUYERS GUIDE
HCNS331713
SUPPLIER INFORMATION
ARJOHUNTLEIGH
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Jeff Baker
08 9337 4111
08 9337 9077
Jeff.Baker@ArjoHuntleigh.com
78 Forsyth Street
O’Connor
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Customer Service or Service and Maintenance
1800 072 040
08 9337 9077
Customer.service@arjohuntleigh.com
PO Box 330
Hamilton Hill WA 6963
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Debbie Baxter
08 9337 4111
08 9337 9077
Debbie.baxter@arjohuntleigh.com
PO Box 330 Hamilton Hill WA 6963
General Information
ABN
75 007 200 900
ACN
007 200 900
Minimum Order Surcharge
No minimum order surcharges apply.
(i) Equipment (ii) Maintenance (iii) Spare Parts (iv) Rental
Price Basis
Delivery Lead Time
Delivery Cost
Buyers Guide
With the exception of the Akron Gynae range of couches
ArjoHuntleigh nominated annual price variations for all
equipment, maintenance, spare parts and rental costs in line
with CPI movements: Australian Bureau of Statistics (ABS)
Catalogue 6401.0 - Consumer Price Index, Australia: All
Groups, Index Numbers - Weighted Average of Eight Capital
Cities.
Delivery will be 5 days from order up to 30 units. 30+ units will
be 8-10 weeks
Within 300kms of
over 300kms to
over 1000kms
Perth
1000kms
1 unit = 617
1 unit = $174
1 unit = $463
5 units = $2950
5 units = $800
5 units = $2100
10 units = $5825
10 Units = $1531
10 Units = $3935
Note: These prices may be reduced if the site requests delivery
using a non-tailgate truck if they must have access to a forklift.
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BUYERS GUIDE
Education & Training
Clinical
HCNS331713
All product training and in-servicing is provided free of charge
by ArjoHuntleigh product specialists within metropolitan Perth,
Wheat belt, Greater Southern and South West. For Gold
Fields, Mid-west, Pilbara and Kimberly would incur a $600
+GST on-site training fee for orders under $25,000 orders
beyond $25,000, training would be FOC by arrangement with
ArjoHuntleigh for all areas of Western Australia. ArjoHuntleigh
provides web training, online training CDs, and support
material at no cost to all parts of Western Australia.
ArjoHuntleigh would provide live conferencing videos, online
training support at no charge for any of the above exclusions.
Education & Training
Technical
Onsite technical training within metropolitan Perth, Wheat belt,
Greater Southern and South West is provided at no charge.
For Gold Fields, Mid-west, Pilbara and Kimberly would incur a
$600 +GST on-site training fee for orders under $25,000
orders beyond $25,000, training would be FOC by
arrangement with ArjoHuntleigh for all areas of Western
Australia. ArjoHuntleigh provides web training, online training
CDs, and support material at no cost to all parts of Western
Australia. Technical training includes equipment operation,
inspection, preventative maintenance and trouble-shooting.
User manuals and Service both hard copy and electronic copy
are provided at no charge. Teleconference and Web based
training is provided at no charge to all parts of Western
Australia.
The training will be provided at no cost but all other cost such
as travel and accommodation will be charged (regional only)
Annual servicing is recommended on all equipment
Type A
Bi-Annual Service Contract
Two preventative maintenance visits per year including full
service and inspection
Deviations from the standard performance of equipment will be
corrected
One service certificate is issued for each piece of equipment
Discounted rate for Preventative Service & Repair call-outs
Guaranteed emergency call-out priority over non-contract
customers.
Maintenance
Type B
Annual Service Contract
Annual preventative maintenance visit including full service
and inspection
Deviations from the standard performance of equipment will be
corrected
One service certificate is issued for each piece of equipment
Guaranteed emergency call-out priority over non-contract
customers
Additional services that can be included in service
contracts include:
• Full, free of charge site survey to establish condition, quantity
and location of medical beds, patient handling, hygiene and
disinfection equipment
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HCNS331713
For pricing please see the relevant PIS
Post Warranty Repairs
Buyers Guide
Service staff is located on the O'Connor site and mobile with
fully equipped service vehicles. Metropolitan maximum on-site
response time is 48hrs. Regional response time will be
determined via contact with the relevant site.
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HCNS331713
CONFIDENT CARE PRODUCTS
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Rachael Jupp - National Sales & Marketing Manager
1800 020 025
02 9829 3896
sales@confidentcare.com.au
Building 1, Level 2
Pymble Corporate Centre 20 Bridge Street Pymble NSW 2073
PO Box 420, Ingleburn NSW 1890
Local Contact Person
Contact Person
Telephone
Facsimile
Email
Address
Julie Wieclaw
0411 598 987
08 9397 2632
jwieclaw@confidentcare.com.au
PO Box 1415
Canning Vale DC WA 6970
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Julie Wieclaw
0411 598 987
08 9397 2632
jwieclaw@confidentcare.com.au
PO Box 1415
Canning Vale DC WA 6970
Invoicing and Payment
Contact Person
Danielle Schimschal
Telephone
(02) 9829 9133
Facsimile
(02) 9829 3896
Email
accounts@confidentcare.com.au
Address
PO Box 420
Ingleburn NSW 1890
General Information
ABN
ACN
11 071 043 662
071 043 662
EQUIPMENT
Price Basis
Confident Care nominated price variations for all equipment to
commence on the 12 month anniversary and then annually
thereafter, in line with the following exchange rate variation:
Exchange Rate: AUD $1.00 = USD $0.9439
Date: 23/6/2014
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HCNS331713
Financial Institution: Reserve Bank of Australia
MAINTENANCE
Confident Care nominated Maintenance Contract prices shall
remain firm and unaltered in all respects for the duration of the
contract period including all extension options.
SPARE PARTS
Confident Care nominated Spare Parts Contract prices shall
remain firm and unaltered in all respects for the duration of the
contract period including all extension options.
The following settlement discounts apply:
1.% is offered if payment of the Price or that part of the Price
specified in an invoice is made within seven (7) Calendar Days
of the date of the invoice; and
0.5.% is offered if payment of the Price or that part of the Price
specified in an invoice is made within fourteen (14) Calendar
Days of the date of the invoice.
RENTAL
Note: No rental service was offered.
Delivery - Metro
Delivery is free into store.
Delivery - Regional
$30 per order
Education & Training
Not required – Pillows only
Maintenance
Not required – Pillows only
Fault Reporting / Returns
No returns will be accepted unless an Authority form is
received.
The company totally and unconditionally guarantees all
garments, manchester and other products sold against any
defects arising from:
• Faulty manufacture. (Stitching etc.)
• Faulty components. (Studs, fusing and inter-linings etc.)
• Flaws and other defects.
• If a credit is being requested as a result of an error caused by
ALS, CCP or BMT (Over supply, incorrectly supplied, late
delivery, incorrect embroidery etc.) Then, upon the issue of an
Authority for Return of Goods form, the items may be returned
to our warehouse by our nominated carrier, and a credit will be
raised accordingly.
• If a credit is requested for items supplied but no longer
required by the customer for reasons attributable to customer
error (ordered wrong style, size, colour, over ordered, over
stocked etc.) we reserve the right to refuse to issue a Return
Authority in these cases, but may do so to facilitate customer
goodwill in certain circumstances.
• Under these circumstances a re-stocking fee will apply
equivalent to 10% of the credit value.
If garments have been washed, and faulty fabric is claimed, we
undertake to accept the garments returned for inspection and,
if necessary, engage an independent testing to establish the
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HCNS331713
validity of the claim.
Health and safety regulations demand that all defective items
be cleaned prior to return for credit.
The following policy applies to items returned for reasons other
than being defective:
• All claims must be made within 7 days of delivery date and
must be accompanied by the relevant invoice number.
• Prior approval is required for all Returns.
• No returns allowed for SPECIAL orders.
• In all cases where products are returned due to customer
error, the cost of freight will be borne by the customer.
• Any products returned must be current styling and labelling,
and returned in re-saleable condition.
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HCNS331713
FRESENIUS MEDICAL CARE AUSTRALIA PTY LTD
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Lynette Boerth – Business Manager (Seating)
0411 724 995
02 9466 8060
Lynette.boerth@fmc-asia.com
Level 17, 61 Lavender Street,
MILSONS POINT, NSW, 2061
Fresenius Medical Care Seating (Australia) Pty Ltd
786 Stud Road
SCORESBY, VIC, 3179
Local Contact Person
Contact Person
Telephone
Email
Address
Julie Thompson (Business Manager – WA)
Mobile: 0413 159 173
Julie.thompson@fmc-asia.com
Fresenius Medical Care Australia Pty Ltd
PO Box 2610
WARWICK, WA, 6024
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Lynette Boerth – Business Manager (Seating)
0411 724 995
02 9466 8060
Lynette.boerth@fmc-asia.com
Fresenius Medical Care Seating (Australia) Pty Ltd
786 Stud Road
SCORESBY, VIC, 3179
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Gaye Caldwell
02 8788 5935
02 9725 4164
Gaye.caldwell@fmc-asia.com
Fresenius Medical Care Australia Pty Ltd
305 Woodpark Road
SMITHFIELD NSW 2164
General Information
ABN
80 067 557 877
ACN
067 557 877
EQUIPMENT
Price Basis
Buyers Guide
Fresenius nominated price variations for all equipment to
commence on the 24 month anniversary and then annually
thereafter, in line with CPI movements: Australian Bureau of
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HCNS331713
Statistics (ABS) Catalogue 6401.0 - Consumer Price Index,
Australia: Health, Perth, Series ID A2331091F
MAINTENANCE
Fresenius nominated price variations for all maintenance to
commence on the 36 month anniversary and then annually
thereafter, in line with CPI movements: Australian Bureau of
Statistics (ABS) Catalogue 6401.0 - Consumer Price Index,
Australia: Health, Perth, Series ID A2331091F
SPARE PARTS
Lead time for Delivery - Metro
Fresenius nominated annual price variations for all spare parts
and rentals in line with CPI movements: Australian Bureau of
Statistics (ABS) Catalogue 6401.0 - Consumer Price Index,
Australia: Health, Perth, Series ID A2331091F
6-8 Weeks Orders greater than 10 units may require
additional lead times which can be provided at the time of
order placement.
Delivery is free into store.
Lead time for Delivery Regional
8-10 weeks Orders greater than 10 units may require
additional lead times which can be provided at the time of
order placement
$480.000 per chair
Training can be provided FOC to metropolitan hospitals. For
hospitals located in country / rural Western Australia the cost of
travel will need to be borne by the customer. In circumstances
such as this FMC recommends the use of instructional DVDs.
Education & Training
Fresenius is happy to work with WA Health in order to access
the TeleHealth system for education. The education provided
is very basic as the chair does not require much knowledge to
operate and care for. Therefore there would not be any
regional presence unless a site had a major order.
Technical Training to metro based biomedical staff can be
provided FOC upon request. Training will be conducted by
locally based FMC technicians.
Maintenance
Post Warranty Repairs
Buyers Guide
Travel, accommodation and car hire costs are not covered as
part of the purchase price for regional areas.
Fresenius Medical Care recommends an annual preventative
maintenance on the T688 Treatment Chair - however this is
not a compulsory requirement and is at the discretion of the
purchaser.
Procedure for reporting faults/ requesting
repairs, including any escalation process
Faults covered under warranty should be reported to National
Sales Manager.
Post warranty period requests for repairs or service can be
directed to the Western Australian Technical Operations
Manager.
Should the need for escalation occur; any problems relating to
the contract or service delivery (technical or operational) can
be escalated to the Business Manager - Seating – Coordinator
of Contracts and Services.
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HCNS331713
Maximum initial response time
Telephone and e-mail requests will have a maximum response
time of (4) four hours.
On –site response time – Metropolitan
Fresenius Medical Care will aim to be on site within 48 hours
and due to the large seating spare part holdings held by each
technician most repairs can be performed on the initial visit.
In the event this is not the case then the technician will
communicate estimated repair turnaround times.
On- site response time – Regional Areas
On–site repair times will vary according to region and the
availability of flights to the region. In our experience depending
upon the urgency of the repair travel to regional areas in
Western Australia can usually be coordinated within 1 -2
weeks. It should be noted that Fresenius Medical Care’s
currently holds the contract for Renal Home Therapies
throughout Western Australia and so our presence in regional
areas is well known.
IMPORTANT TO NOTE
In our experience delays to repairs are often the result of
waiting for purchase orders from the parent hospital. This delay
can be negated under a comprehensive service contract.
Fresenius Medical Care offer two Service and Maintenance
options:
 Option A : Fully Comprehensive Service Contract
 Option B: Standard Service Contract

Option A: Fully Comprehensive Service Contract
Under a Fully Comprehensive Service Contract with Fresenius
Medical Care the following is covered:
 Annual Preventative Maintenance
 A Breakdown and Repair Service
 Fully inclusive of all spare parts including electrical and
steel works*
 Fully inclusive of all service and call out fees**
 Annual Preventative Maintenance performed to
schedules within agreed upon time frames
 Timely breakdown and repair service
 Travel to metropolitan units
Key Contractual Information
 Preventative maintenance will be carried out every 12
months
 The Preventative Maintenance will be carried out by a
qualified FMC service technician
 Preventative Maintenance to be carried out by the due
date or in a two week period leading up to the due date
 Fresenius Medical Care will work with the contracted
party to schedule a timetable for all preventative
maintenance
 Where multiple Treatment Chair purchases have been
made through the hospital at different times Fresenius
Medical Care will work to synchronize maintenance
schedules at the approval of the contracted hospital
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HCNS331713
Breakdown Service and Repair
Fresenius Medical Care agrees to the following key
performance indicators for breakdown service and repair:
 Telephone response time of four (4 ) hours
 48 hour on site response time (metropolitan)
 75% of breakdowns will be repaired during the first visit
 The technician will communicate with the appropriate
manager regarding the status of the chair
 At the completion of the chair repair the service
technician will prepare a written service report which
will be provided to the hospital within one (1) week of
the repair.
NB: Exclusions under Option A
 *Upholstery repair is not covered as part of this
agreement
 *Nurse and Patient Handsets are not covered as part of
this agreement
 **The cost of travel to regional centres will be charged
at an hourly rate of $100.00 per hour.
 **Airline, overnight accommodation, car hire costs are
itemised in the PIS and are based on regional areas.
Option B: Standard Maintenance Contract
A standard maintenance contract requires the user to pay for
services as requested:
Fees charged to the hospital under this arrangement include:
 Annual preventative maintenance costs
 Breakdown and Repair Service costs including call out
fees, hourly rates
 Spare parts will be charges as per Fresenius Medical
Care’s Annual Spare Parts Price List
NB: Under a Standard Maintenance Contract response times
cannot be guaranteed. Whilst every effort will be made to
attend to service calls in a timely manner – prioritization will be
preference to units with Comprehensive Service Contracts.
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HILL-ROM PTY LTD
Contractual Enquiries
Contact Person
Julie Grant – Business Development Manager ANZ
Telephone
+61 418872423
Facsimile
02 95620982
Email
julie.grant@hill-rom.com
Registered Address
Unit 79 79 -99 St Hilliers Road
AUBURN NSW 2144
Postal Address
PO Box 481 Sydney NSW 1835
Local Contact Person
Contact Person
Carla Ewart-Searle
Telephone
02 95620900
Facsimile
Email
Address
02 9652 0982
Carla.ewartsearle1@hill-rom.com
PO Box 481 Sydney NSW 1835
Order Placement
Contact Person
Hill-Rom Customer Service
Telephone
02 95620900
Facsimile
02 9562 0982
Email
AustraliaCustomerService@hill-rom.com
Address
PO BOX 481 SYDNEY NSW 1835
Invoicing and Payment
Contact Person
Sachin Shrestha
Telephone
02 95620900
Facsimile
02 95620982
Email
sachin.shrestha@hill-rom.com
Address
PO BOX 481 SYDNEY NSW 1835
General Information
ABN
17 101410940
ACN
101410940
(i) Equipment (ii) Maintenance (iii) Spare Parts (iv) Rental
Price Basis
Lead Time for Delivery - Metro
Buyers Guide
The contract prices for equipment, maintenance and spare
parts shall remain firm and unaltered in all respects for the
duration of the contract period including all extension options.
Minimum 2-4 weeks from receipt of order (if in stock)
Maximum 14-16 weeks from receipt of order (if not in stock or
special
configuration
required
eg:
5th
wheel.
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BUYERS GUIDE
Delivery Cost – Metro
Lead Time for Delivery –
Regional
HCNS331713
For orders over 60 units please notify early to maintain
reasonable lead time.
Delivery must be free into store for locations within the Perth
Metropolitan area. (The Customer will nominate a suitable
delivery location at its absolute discretion, the details of which
will be specified in the Order.)
Minimum 4-6 weeks from receipt of order ( if in stock )
Maximum 14-16 weeks from receipt of order (if not in stock or
special configuration required - eg: 5th wheel.
For orders over 60 units please notify early to maintain
reasonable lead time.
Delivery Cost – Regional
$400/unit Flat fee to all WACHS.
$300/unit for orders over 10 units.
Education & Training
Maintenance
Post Warranty Repairs
Buyers Guide
On site education is offered and coordination of education with
each facility in WA will be undertaken as close as possible to
delivery of product. This education is tailored to the audience Clinical, Support and Environmental Staff.
To supplement this, Hill-Rom can coordinate phone and video
link ups where/when required. Product E-learning modules are
available on the Hill-Rom Internet. See: http://www.hillrom.com/usa/Education/Education-by/E-Learning/Courses/
Hill-Rom endeavours to educate as many of the staff who will
be in contact with the bed at any time of the day so education
is conducted for all shifts. Education is offered throughout the
life of the product when required for new staff /refresher
sessions.
User and Service Manuals, Quick Reference guides are also
available as well as Competency Skills Lists and the e-learning
product modules. Hill-Rom also offers e-learning courses on
patient care - eg : Safe Skin™, No Falls ™
Hill-Rom conducts training of Qualified Technical Staff on
aspects of equipment operation, inspection, preventative
maintenance and trouble-shooting free of charge. There are no
costs pertaining to training of facility staff.
Hill-Rom recommends a once yearly service to ensure
optimum functioning of the product.
Service Offering for Metropolitan Area only ( facilities within
200km radius )
Maintenance and repairs will be carried out by EMG Perth:
Established providers of technical support in the WA
Healthcare arena. The technicians are trained by Hill-Rom
trained and certified technicians
Fault reporting
Facility lodges work order /number directly with Hill-Rom
Customer Service in Sydney via phone, fax or email. Hill-Rom
then coordinates repair process with Facility and Service
Provider in Perth (EMG). If issue requires escalation, EMG will
contact Hill-Rom in Sydney. If further escalation is required,
Hill-Rom Sydney will contact Hill-Rom International.
Extended warranty
Includes corrective parts and labour. Travel included.
Compliance
Includes electrical safety checks, preventative maintenance
and maintenance reports.
Protection
Includes electrical safety checks, preventative maintenance
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and maintenance reports, corrective parts and labour. Travel
included.
Buyers Guide
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HCNS331713
HOSPEQUIP
Contractual Enquiries
Contact Person
Michael Peck – Managing Director
Telephone
08 9456 1661
Facsimile
08 9456 0117
Email
mike@hospequip.com.au
Registered Address
21 Tulloch Way, Canning Vale, WA, 6155
Fax: 08 9456 0017
Postal Address
21 Tulloch Way, Canning Vale, WA, 6155
Fax: 08 9456 0017
Local Contact Person
Contact Person
Telephone
Facsimile
Email
Address
Michael Peck
08 9456 1661
08 9456 0017
mike@hospequip.com.au
21 Tulloch Way, Canning Vale, WA, 6155
Fax: 08 9456 0017
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Liz DaSilva
08 9456 1611
08 9456 0017
mice@hospequip.com.au
21 Tulloch Way, Canning Vale, WA, 6155
Fax: 08 9456 0017
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Liz DaSilva
08 9456 1611
08 9456 0017
mice@hospequip.com.au
21 Tulloch Way, Canning Vale, WA, 6155
Fax: 08 9456 0017
General Information
ABN
ACN
20 305 683 368
(i) Equipment (ii) Maintenance (iii) Spare Parts (iv) Rental
Price Basis
Buyers Guide
HospEquip nominated an annual price variation for the provision of the
offered Products, maintenance and spare parts and rentals based on
the following;
Page 21 of 106
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HCNS331713
Consumer Price Index, Index Numbers-Weighted Average of Eight
Capital Cities; and
Exchange Rate: AUD/USD 0.9454
Date: 1 July 2014
Lead Time for Delivery - Metro
Within 3 working days. 50+ lead time 12 weeks due to manufacturing
and shipping.
Delivery Cost – Metro
Delivery is free into store.
Lead Time for Delivery –
Regional
Within 7 working days. 50+ lead time 12 weeks due to manufacturing
and shipping.
Delivery Cost – Regional
Does not include setup
Education & Training
Broome
Norseman
$350.00
$130.00
Ravensthorpe
Derby
Esperance
$190.00
$350.00
$190.00
Harvey
Kununurra
Moora
$150.00
$380.00
$150.00
Bunbury
Port Headland
Dalwallinu
$150.00
$220.00
$150.00
Busselton
Exmouth
Southern Cross
$150.00
$220.00
$150.00
Margaret River
Newman
Lake Grace
$150.00
$220.00
$150.00
Augusta
Meekatharra
Kellerberrin
$150.00
$250.00
$150.00
Walpole
Carnarvon
Wyalkatchem
$150.00
$180.00
$150.00
Albany
Northampton
Goomalling
$150.00
$180.00
$150.00
Katanning
Geraldton
York
$150.00
$120.00
$150.00
Manjimup
Mullewa
Northam
$150.00
$120.00
$150.00
Collie
Kalgoorlie
Narrogin
$150.00
$130.00
$150.00
Metropolitan
All product related training and operator support is included in the
product acquisition cost. On-site training is provided by HospEquip
subject matter experts at installation/delivery.
HospEquip sales and technical field staff are fully trained in the safe
operation and handling of its products and are qualified to provide inservice training on a non-clinical level. HospEquip recommends that
maintenance engineers attend training sessions on the correct use of
equipment supplied.
Training product Competency Forms confirming training outcomes are
provided if required.
It is understood that additional in-service training may be required due
to a variety of reasons including staff turnover and can be requested by
the department or facility. These sessions can be scoped to meet the
facilities specific needs e.g. multiple shifts and are provided at no
additional cost.
All equipment is designed to be simple to use and is supplied with easy
to read and understand instruction manuals.
Duration of Training:
•
Alternating Pressure Mattresses
•
Ultra Low Beds (P5)
Buyers Guide
40 minutes
40 minutes
Page 22 of 106
BUYERS GUIDE
HCNS331713
•
Static Mattresses
15 minutes
Subjects covered at training:
•
Explanation of controls
•
Explanation of correct application
•
Trouble shooting
•
Cleaning
•
Maintenance
•
Who to call for any queries ( provide our details)
•
Answer any questions.
Regional
HospEquip recognises the important role regional hospitals play in the
delivery of clinical services to remote areas and utilise the following
methods to ensure the correct use of its products:
•
Each product supplied has a user manual with easy to read
instructions
•
Local phone support (most problems can be rectified over the
phone. If parts are required they can be organised next working day to
minimise any downtime).
 Normal Business hours - Canning Vale based contact centre
 Afterhours - Emergency service available.
 On-line equipment demonstration service via TeleHealth or
similar video conferencing system.
 Development of Online Training Videos by manufacturers
Additional regional training can be provided on the following basis:
•
In-service at time of delivery metro area
•
Second visit with in metro area
•
Training to country areas
72 cents/km
Maintenance
- No charge
- No charge
- $66.00 per hour +
Mattresses: HospEquip recommend an annual inspection by a qualified
technician. For regional areas this would be a ‘back to base’ service
where the site will return the unit to HospEquip for service.
Ultra Low Bed:
Maintenance program only available to metro areas.
Reporting of faults can be via phone, email or fax to the WA operations
in Canning Vale.
Fault reporting
Normal hours are 8.00am - 4.00pm Monday to Friday.
For breakdowns that occur outside of these hours there is an after
hour’s response service with a 2hr call back response SLA.
Post Warranty Repairs
Metropolitan Calls:
Any metropolitan service request calls will be logged within 2 hours, the
priority of the call will be determined and the facility will be advised the
scheduled time of the on-site bio-medical technician attendance.
Priority Bio-medical Technician on-site response SLA
Very High
4hrs
High
12hrs
Medium
48hrs
Regional Calls:
Buyers Guide
Page 23 of 106
BUYERS GUIDE
HCNS331713
Any regional service request calls will be logged within 2 hours, the
priority of the call will be determined and the facility will be advised the
scheduled time of the on-site bio-medical technician attendance.
Priority Response SLA
Very High
4hrs
High
12hrs
Medium
48hrs
Note: replacement parts sent to facility (time to arrive at facility will be
dependent on location freight company scheduling
Regional Areas:
All regional areas have access to HospEquip trained bio-medical
technicians that can discuss equipment issues with onsite maintenance
personnel. The need to dispatch of parts for repair/replacement or
transport to our Canning Vale service workshop will be agreed to by the
facility and HospEquip personnel.
Buyers Guide
Page 24 of 106
BUYERS GUIDE
HCNS331713
HOWARD WRIGHT LIMITED
Contractual Enquiries
Contact Person
Bruce Moller (CEO)
Telephone
1800 120 727
Facsimile
1800 120 717
Email
bmoller@howardwrightcares.com
Postal Address
PO Box 3003
New Plymouth 4341
New Zealand
Product Enquiries
Contact Person
Sam Frame/Jeremy Best (Territory Manager WA)
Telephone
02 9540 5118 / 0411 756 835
Facsimile
1800 120 717 / 02 9540 4840
Email
SFrame@howardwrightcares.com
JBest@howardwrightcares.com
Postal Address
PO Box 2789
Taren Point NSW 229
Order Placement
Contact Person
Alison Langman
Telephone
1800 120 727
Facsimile
1800 120 717
Email
sales@howardwrightcares.com
Postal Address
PO Box 3003
New Plymouth 4341
New Zealand
Invoicing and Payment
Contact Person
Clare Thompson
Telephone
+61 754 924 245
Facsimile
1800 120 717
Email
accounts@howardwrightcares.com
Postal Address
PO Box 3003
New Plymouth 4341
New Zealand
General Information
ACN
Buyers Guide
110 563 329
Page 25 of 106
BUYERS GUIDE
Price Basis
HCNS331713
EQUIPMENT AND SPARE PARTS
Howard Wright nominated annual price variations for the
equipment and spare parts offered based on the following:
Prices will be reviewed annually and adjusted in accordance
with the following formula.
If xn greater than or equal to +/-3% xo:
The following formula will be used to vary the exchange rate:PN = {PO [ 1 + f (xo – xn) ]} (1 + 50%CPI)
xn
PN = price new
PO = price offered
f = percentage of offered price subject to exchange rate
xn = exchange rate (new)
xo = exchange rate (original tender base rate)
CPI = the CPI for the 12 months just completed
(6401.0 CPI All Groups Australia)
f = 90%
xo = AUD 1.00:NZD 1.07 (OANDA
http://www.oanda.com/currency/converter)
xn = Average midpoint exchange rate AUD 1.00 = NZD X.XX
for three months prior to the annual anniversary date.
If xn less than +/-3% xo:
PN = PO(1 + 50%CPI)
MAINTENANCE
The contract prices shall remain firm and unaltered in all
respects for the duration of the contract period including all
extension options.
Note: No rental service is offered.
Lead Time for Delivery – Metro
12-14 weeks
Delivery Cost - Metro
Delivery is free into store.
Lead Time for Delivery –
Regional
Southwest: 15 weeks
Great Southern: 15 weeks
Wheatbelt:15 weeks
Goldfields: 16 weeks
Midwest: 16 weeks
Pilbara:18 weeks
Kimberley:18 weeks
Orders over 40 units will incur a further lead time of 2 weeks
Orders over 80 units will incur a further lead time of 4 weeks
Delivery Cost – Regional
Free into Store
Education & Training
Clinical training
All WA Health sites will receive education for clinical staff on all
products as required.
Duration of a typical clinical in-service is 30 minutes and all
aspects of the safe and correct operation of the product are
covered.
Clinical in-servicing can be arranged at any time to cover shift
change over. It is common for HWL staff to conduct clinical
education in-services at hours such as 6:30am or 12:00am
midnight.
Buyers Guide
Page 26 of 106
BUYERS GUIDE
Maintenance
Post Warranty Repairs
Buyers Guide
HCNS331713
WA Health staff can find the following online resources
available on the HWL website:
Instructions for use.
Informative video.
Cleaning instructions.
Mattress cleaning instructions.
Approved mattress cleaning products list.
Instructions for Use (IFU) manual is provided with every
product. Electronic copies are available free of charge upon
request.
Technical training
WA Health can have two approved hospital service staff per
year trained on the maintenance, servicing and technical
aspects of the product at the HWL International headquarters
in New Plymouth, New Zealand.
This training includes but is not limited to equipment operation,
inspection, and preventative maintenance and troubleshooting.
Each trainee will be flown to New Plymouth, accommodated,
fed and trained over a period proportional to the number of
HWL product variations used by the hospital they work in. e.g.
if only M9 products are used then the training would last one
day only. If M9 and M8 products are used then the training
would last for 3 days. In any case the staff members would
expect to be away from their usual occupation for 5 working
days.
The salary of the staff is not covered under this offering.
The above can be replicated for further WA Health staff at the
cost of flights and accommodation to WA Health. Food and
training for additional staff would be provided free of charge by
HWL.
Annual inspections are recommended for equipment.
The maintenance program includes the following:
Annual maintenance inspection.
Annual electrical safety check to AS/NZS 3551.
Labour for completing the above.
One hour of round trip travel to access the job.
The maintenance program excludes:
Corrective maintenance required for issues identified during
the inspection.
Travel time after the included one hour is consumed.
Provision of a suitable work area for the HWL contracted
technician to conduct the inspection and electrical safety
testing.
Finding cleaning and delivery of the product to the work area
prior to inspection and testing.
Fault reporting:
WA Health maintenance staff member discovers an issue and
then either;
A) contacts HWL to report it to the Customer and Technical
Services Consultant (CTSC),
CTSC does a brief investigation to determine the product
model, age, S/N, nature of the problem and the parts that may
be affected.
CTSC creates a job for the appropriate ASD to execute at the
cost of WA Health;
or;
B) contacts their preferred maintenance provider (possibly a
Page 27 of 106
BUYERS GUIDE
HCNS331713
HWL trained member of the hospital staff) and executes the
repair using the training they have received from HWL and
ordering the replacement spare part from HWL.
Response time in the metropolitan area is 24 hrs.
Response times for rural areas will vary due to location.
Maximum response times by region are indicated below:
Southwest: 48 hours
Great Southern: 48 hours
Wheatbelt:48 hours
Goldfields: 72 hours
Midwest: 72 hours
Pilbara: 72 hours
Kimberley: 72 hours
Buyers Guide
Page 28 of 106
BUYERS GUIDE
HCNS331713
INVITRO TECHNOLOGIES
Contractual Enquiries
Contact Person
Fran Leahy
Telephone
1300 552 003
Facsimile
1300 552 004
Email
Frances.leahy@invitro.com.au
Postal Address
7-9 Summit Road
Noble Park Victoria 3174
Product Enquiries
Contact Person
Christopher Gricks
Telephone
0468 987 235
Facsimile
1300 552 004
Email
Christopher.gricks@invitro.com.au
Postal Address
Units 1 -2/1 Hampden Road, Nedlands WA 6009
Order Placement
Contact Person
Customer Care
Telephone
1300 552 003
Facsimile
1300 552 004
Email
orders@invitro.com.au
Postal Address
7-9 Summit Road, Noble Park Victoria 3174
Invoicing and Payment
Contact Person
Customer Care
Telephone
1300 552 003
Facsimile
1300 552 004
Email
accounts@invitro.com.au
Postal Address
7-9 Summit Road, Noble Park Victoria 3174
General Information
ABN
27 102 379 895
ACN
102 379 895
Head Agreement
EQUIPMENT AND SPARE PARTS
Price Basis
Note: No maintenance or rental service is offered.
In Vitro Technologies nominated annual price variations for all
equipment and maintenance in line with exchange rate
Buyers Guide
Page 29 of 106
BUYERS GUIDE
HCNS331713
variations.
Exchange Rate: AUD$1=USD$0.9337
Date: 18th June 2014
Financial Institution: Reserve Bank of Australia
Spare Parts - The contract prices shall remain firm and
unaltered in all respects for the duration of the contract period
including all extension options.
No minimum order surcharges apply.
No settlement discounts apply for early payments.
Customer Contract
Prices for the supply, delivery, installation and commissioning
of equipment shall be firm as at placement of order.
Lead Time for Delivery – Metro
1 week
Delivery Cost – Metro
FIS
Lead Time for Delivery –
Regional
1 – 2 weeks
Delivery Cost – Regional
Education & Training
Maintenance
Post Warranty Repairs
Buyers Guide
$883.05 + Fuel
Great Southern
$841.05 + Fuel
South West Region
$946.05 + Fuel
Wheatbelt Region
$1,177.05 + Fuel
Goldfields Region
$1,303.05 + Fuel
Midwest Region
$1,366.05 + Fuel
Pilbara Region
$1,471.05 + Fuel
Kimberley Region
In Vitro Technologies Pty Ltd can provide a number of inservices. There are no site exclusions across WA and all
training is Free of Charge. The duration is 1 day covering
Instructions for use. Staff competency checklists and
instructional videos are also available. Technical training is
also available. Training attendance records can be provided as
required.
Hard Manufacturing Cribs and Beds do not have a service
requirement, only a yearly preventative maintenance visual
inspection provided in each Hard Manufacturing Crib Operation
and Maintenance instructions. This is a visual and performance
guideline that can be performed by the local Hospital
Biomedical Engineer.
All enquires to go through to Care@invitro.com.au and the
request will be forwarded to the appropriate person in
Technical Services
Page 30 of 106
BUYERS GUIDE
HCNS331713
JASPA HERINGTON
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Janine Bisset – National Sales & Marketing Manager
03 9720 9090
03 9720 9010
Janine@jaspa.net.au
116 Bayfield Road East, Bayswater North, Victoria, 3153
116 Bayfield Road East, Bayswater North, Victoria, 3153
Order Placement
Contact Person
Ashlee Docherty
Telephone
03 9720 9090
Facsimile
03 9720 9010
Email
jaspa@jaspa.net.au
Address
116 Bayfield Road East, Bayswater North, Victoria 3153
Invoicing and Payment
Contact Person
Ashlee Docherty
Telephone
03 9720 9090
Facsimile
03 9720 9010
Email
jaspa@jaspa.net.au
Address
116 Bayfield Road East, Bayswater North, Victoria 3153
General Information
ABN
ACN
82 051 493 880
051 493 880
EQUIPMENT
Jaspa Herington’s offered price variation condition shall
commence on the 24 month anniversary and then annually
thereafter (for equipment). Variations will be in line with the
Consumer Price Index Australia Number: 6401.0, 'Weighted
Average of eight capital cities.
Price Basis
Jaspa Herington nominated the following minimum order
surcharge:
A surcharge of $10.00 is to apply to each order below $300.00
for metro Perth area. Surcharge of $60.00 is to apply to each
order below $300.00 for all other areas in WA.
Delivery – Metro and Regional
FIS to Perth and includes a 200km area from Perth. Regional
delivery is FIS to a nominated freight provider in Perth region.
Education & Training
Not Required – Pillows Only
Maintenance
Not Required – Pillows Only
Buyers Guide
Page 31 of 106
BUYERS GUIDE
Fault Reporting / Returns
Buyers Guide
HCNS331713
Hospital contact Head office 03 9720 9090 with the issue. The
issue can be
1. Handled over phone; or
2. Product sent to HO for inspection.
Subsequently upon approval a return authorization number is
provided to hospital. Hospital then raises a claim quoting the
return number and sends claim with copy of care label.
Product is destroyed by hospital
Page 32 of 106
BUYERS GUIDE
HCNS331713
K CARE EQUIPMENT
Contractual Enquiries
Contact Person
Steven Carter
Telephone
08 9248 4444
Facsimile
08 9248 4190
Email
contracts@kcare.com.au
Postal Address
100 Mulgul Road
Malaga WA 6090
Product Enquiries
Contact Person
Customer Service Dept: Tim Peters and Crystal Hodges
Telephone
08 9248 4444/ 0457 559 022 (Tim Peters - mob)
Facsimile
08 9248 4190
Email
customerservice@kcare.com.au
100 Mulgul Road
Malaga WA 6090
Postal Address
Order Placement
Contact Person
Customer Service Dept: Tim Peters and Crystal Hodges
Telephone
08 9248 4444/ 0457 559 022 (Tim Peters)
Facsimile
08 9248 4190
Email
customerservice@kcare.com.au
Postal Address
100 Mulgul Road
Malaga WA 6090
Invoicing and Payment
Contact Person
Linda Croft
Telephone
08 9248 4444
Facsimile
08 9248 4190
Email
accountspay@kcare.com.au
Postal Address
100 Mulgul Road
Malaga WA 6090
General Information
ABN
70 161 963 257
ACN
161 963 257
(i) Equipment (ii) Maintenance (iii) Spare Parts (iv) Rental
Price Basis
Buyers Guide
K Care Healthcare Equipment nominated annual price
variations on all equipment, maintenance and spare parts. The
Contract Prices are to be varied in line with the following ABS
catalogue number and category:
Page 33 of 106
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HCNS331713
Australian Bureau of Statistics (ABS) Catalogue 6401.0 Consumer Price Index, Australia: All Groups, Index Numbers Weighted Average of Eight Capital Cities; and
Exchange Rate: AUD$1=USD$0.9437
Date: 27-06-2014
Financial Institution: Reserve Bank of Australia
Lead Time for Delivery – Metro
2-3 weeks from receipt of order
Delivery Cost – Metro
Free into Store.
Lead Time for Delivery –
Regional
2-3 weeks from receipt of order
Delivery Cost – Regional
Education & Training
Maintenance
Buyers Guide
Cots
Mattress
Zone 1: $127.12
Zone 1: $129.40
Zone 2: $127.12
Zone 2: $129.40
Zone 3: $127.12
Zone 3: $135.20
Zone 4: $147.69
Zone 4: $166.32
Zone 5: $212.44
Zone 5: $184.95
For metropolitan hospitals: After delivery, in-service training for
hospital staff will be held at a time that is suitable to the
hospital, normally at change of staff from morning to afternoon
shift.
For regional hospitals: After delivery, in-service training for
hospital staff will be held at a mutually agreed time, normally at
change of staff from morning to afternoon shift.
A printed User Manual is available that shows staff how to
safely set-up and use the equipment. K Care Healthcare
Equipment is developing on-line learning resources but these
are not available for use as yet. Training can be conducted in K
Care Healthcare Equipment's Showroom in Malaga (Perth).
All shifts will be catered for at a mutually agreed time. All in
service training is conducted FOC.
K Care recommends an annual maintenance check on all
equipment.
All repairs and maintenance will be co-ordinated through and
provided from K Care Healthcare Equipment's WA office in
Malaga.
The Maintenance Proposal Fee provides preventative
maintenance services scheduled at a mutually convenient time
at your site * and includes:
1. Site call-out.
2. Labour for the preventative maintenance service.
3. Accredited Asset Management Report on all equipment.
4. Relevant record keeping, specifications and history of your
equipment with service details and your next service date.
The Maintenance Proposal Fee does not include any repairs
carried out during the service. Where a product is not covered
by warranty, any repairs will be charged at a discounted rate
for labour, however a call-out fee and travel charge will not
apply. In the event a product can be repaired within the
allocated service time, the repair
Page 34 of 106
BUYERS GUIDE
Post Warranty Repairs
Buyers Guide
HCNS331713
labour will be complimentary. Should any equipment under a
Scheduled Maintenance and Service Proposal require
servicing outside of the schedule and is not covered by
warranty, reduced service charges will apply. Call-out fees and
travel charges will apply if the service is to be carried out onsite.
Where equipment is, in our opinion, not suitable for use, you
will be notified promptly with a suggested action plan.
* Should the equipment require repairs unable to be performed
on site, we will arrange for the repair and return of the
equipment in as soon as possible. A replacement loan item
may be offered subject to availability.
All service and repairs are co-ordinated through K Care
Healthcare Equipment's Customer Service Department in
Malaga (Perth). To escalate a service / repair call-out, please
contact Gavin Kinsella (National Service Manager) on 0488
105 546.
For standard call-outs 7.30 am - 4.30 pm, Monday - Friday:
- Telephone: 4 hours;
- Site visit Metropolitan: 24 hours;
- Site visit Regional: 4 days.
Page 35 of 106
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MEDICAL SALES AND SERVICE
Contractual Enquiries
Contact Person
Duane Wee – Equipment Sales Manager
Telephone
08 9361 0843
Facsimile
08 9470 3647
Email
duane@medsales.com.au
Postal Address
PO Box 1247
East Victoria Park WA 6981
Local Contact
Contact Person
Duane Wee
Telephone
08 9361 0843
Facsimile
08 9470 3647
Email
duane@medsales.com.au
Postal Address
PO Box 1247
East Victoria Park WA 6981
Order Placement
Contact Person
Adrian Falconer
Telephone
08 9361 0843
Facsimile
08 9470 3647
Email
adrian@medsales.com.au
Postal Address
PO Box 1247
East Victoria Park WA 6981
Invoicing and Payment
Contact Person
Trudi Sandilands
Telephone
08 9361 0843
Facsimile
08 9470 3647
Email
trudi@medsales.com.au
Postal Address
PO Box 1247
East Victoria Park WA 6981
General Information
ACN
Price Basis
145 818 560
(I) EQUIPMENT (II) MAINTENANCE (III) SPARE PARTS
Medical Sales & Service nominated an annual price variation on all
equipment, maintenance and spare parts based on the following:
Consumer Price Index, Australia: All Groups, Index Numbers Weighted Average of Eight Capital Cities; and
A$1 = 0.9454 US Dollar
Buyers Guide
Page 36 of 106
BUYERS GUIDE
HCNS331713
A$1 = 0.6908 Euro
A$1 = 0.5527 UK Pound Sterling
Source: www.rba.gov.au
Date 1st July, 2014
Note: No rental service was offered
Lead Time for Delivery –
Metro
12-14 weeks
Delivery Cost – Metro
Free into store.
Lead Time for Delivery –
Regional
12 - 14 weeks
Delivery Cost – Regional
Kimberley/Pilbara- $500 (max); Mid-west / Goldfields- $350 (max);
Great Southern / Wheat belt / South West- $250 (max)
Medical Sales & Service is committed to providing ongoing training
and education to clinicians across their range of products. Medical
Sales & Service provide in-service, education & training programs
free of charge for all of the products that they sell.
Education sessions can be conducted on request and tailored to
the specific needs of the clinician. Hands-on training in the correct
usage, cleaning & safe handling of the product range will be
provided by product specialists. Supporting materials provided to
clinicians including user guides, case studies, material safety data
sheets, wall charts and brochures. Where required competence
certificates can be provided to those that undertake the training. All
training manuals will be provided in hard copy and electronically.
Ongoing Support:
Regular & routine service calls to each site allows clinicians to
identify & discuss product issues with MSS representative.
Education & Training
At the request of the clinician, Medical Sales & Service will
schedule further product education sessions to ensure correct
procedures are being adhered to. Any updated product
information received from manufacturers will be communicated to
clinicians.
Medical Sales & Service will provide in-service education of
approximately 30 minutes duration for all users of the offered
products. They will cover all users over all shifts and will comply
with any request for further training to cover new staff for the term
of the contract and beyond.
Inclusions:
 A brief introduction to the products about its history and use
within the medical industry
 Identification of the products
 Familiarity of each item and its use
 Demonstrate how each item is used
 How to use each item to its maximum potential
 Trouble shooting
Buyers Guide
Page 37 of 106
BUYERS GUIDE
Maintenance
HCNS331713
Medical Sales & Service (MSS) recommends an annual service
call for all units covered by the agreement. Service calls will be
scheduled at mutually convenient times with the related
departments. (One visit is preferred to complete the service).
Having negotiated a mutually convenient appointment, any unit
that is not accessible at this time will be serviced at another
date/time to be scheduled.
During our once yearly visit, MSS shall undertake the following
activities:
General Inspection
 Lubricate all moving, sliding and hinge points
 Inspect all fasteners to ensure proper fit, position &
tightness
 Inspect all surfaces and remove any user developed
sharp or burred areas
 Clean external surface, remove dirt, lint and any other
deposits
Backrest Function
 Inspect function and adjust or replace if necessary
 Inspect function of release mechanism and adjust or
replace if necessary
 (Strut not covered under warranty)
Side Rails Check Function
 Inspect for correct operation of the side rails
 Check function of side rail mechanisms and latch
systems
 Adjust any excess movement in the side rails and latch
systems
 Check condition of the side rails
Hydraulic System
Inspect hydraulic unit for:
 Correct operation of unit height adjustment and tilting
actions
 Linkage rod adjustment
 Descent rate
 Leakage of hydraulic oils
 General condition of hydraulic jacks
 Test for correct operation
 Repair where necessary
Electrics System
Inspect electric unit for:
 Actuator function
 Hand controls
 Test for correct operation
 Repair where necessary
 Replace where necessary
Brake and Steering
 Check condition of brake and steer pedals
 Check brake operation
 Check steering operation and adjust where necessary
 Replace brake pedal rubbers as required
Exclusions
Parts that are covered under warranty are highlighted in the
product specifications spreadsheets. Any damage caused by
use/abuse of the unit for purpose of which it was not intended is
not covered by the warranty.
Buyers Guide
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Post warranty all parts are charged as they are required.
Downtime
Each unit will need to be available for one hour for a complete
preventative maintenance service to be conducted. The dates and
times of the maintenance will be agreed with each hospital to
ensure there is minimal disruption.
Post Warranty Repairs
Buyers Guide
Reporting
1.
MSS shall be available to respond to any service call at
mutually agreed times. Minimum call charge shall be $120.00 plus
GST per hour.
2.
A summary of any parts used, including cost of parts.
3.
Where necessary a comment of the general condition of
the units with recommendations of any further work required
outside of the agreement terms may also be given in an effort to
restore all units to their optimum working order.
Medical Sales & Service employs its own team of highly qualified
and experienced biomedical engineers and service technicians.
Any repair or fault can be reported to Medical Sales and Service.
We have technicians on site that can help with any fault. If it is a
warranty repair, then the serial number and faulty part must be
notified. Medical Sales and Service will confirm if it is under
warranty and will organise a time to repair.
Page 39 of 106
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PACIFIC HEALTH CARE
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
John Blair – Chief Executive Officer
08 9244 8811
08 9244 3333
John@pacifichealthcare.com.au
2/38 Sarich Court, Osborne Park,
WA 6017
2/38 Sarich Court, Osborne Park,
WA 6017
Local Contact Person
Contact Person
Telephone
Facsimile
Email
Address
John Blair – Chief Executive Officer
08 9244 8811
08 9244 3333
John@pacifichealthcare.com.au
2/38 Sarich Court, Osborne Park,
WA 6017
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Norrelle Wilson
08 9244 8811
08 9244 3333
norrelle@pacifichealthcare.com.au
2/38 Sarich Court, Osborne Park,
WA 6017
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Norrelle Wilson
08 9244 8811
08 9244 3333
norrelle@pacifichealthcare.com.au
2/38 Sarich Court, Osborne Park,
WA 6017
General Information
ABN
Buyers Guide
71 452 502 885
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HCNS331713
(I) EQUIPMENT (II) MAINTENANCE (III) SPARE PARTS
Price Basis
Pacific Health Care nominated a price variation for all
equipment, maintenance and spare parts following the 12
month contract anniversary of the Contract Commencement
Date. The Contract Prices are to be varied in line with the
following ABS catalogue number and category:
Australian Bureau of Statistics (ABS) Catalogue 6401.0 Consumer Price Index, Australia: All Groups, Index Numbers Weighted Average of Eight Capital Cities – Health
Note: No rental service was offered
Lead Time for Delivery – Metro
3-5 days depending on quantities.
Delivery Cost – Metro
FIS
Lead Time for Delivery –
Regional
5-10 days depending on quantities and locations. Maximum
delivery time 12 weeks
Delivery outside the Perth Metro area will be charged at a
Cubic Rate based on WA being divided into three basic zones.
Northern WA
Central WA
Southern WA
How to calculate Cubic Weight?
 Convert the linear dimensions of the length, weight and
height to metres (e.g. 50cm = 0.5m)
 Multiply the length x width x height x 250 to get the cubic
weight
Delivery Cost – Regional
For example:
A parcel is 85cm x 15cm x 45cm
What is the cubic weight of this parcel?
(0.85 x 0.15 x 0.45) x 250 = 14.3 Cubic kg
The Charge Rates per Cubic Kilo for the zones are a flat
rate of:
 Northern WA - $2.55 per Cubic Kg
 Central WA - $2.05 per Cubic Kg
 Southern WA - $1.15 per Cubic Kg
Education & Training
Buyers Guide
**Installation / Commissioning per item to Sites Outside the
PMA include Labour. Travelling, Accommodation and Training
Staff during Installation Process. $950.00
Training will be offered and planned with each facility and will
be on a face to face, printed media or electronic formats.
Training videos may also be used. The duration and content of
the training will be agreed with each facility to suit their
requirement rather than a one plan suits all approach. Initial
training is provided at no cost. Technical training is also
available for Metropolitan facilities. Regional areas can access
the technical training at the Pacific Healthcare site in Perth.
PHC will offer bi-monthly (Metro areas) and quarterly (regional)
product training after the initial demonstrations to ensure safe
operation and maintenance of the equipment. PHC will also
make available the manufacturer’s brochures and supply
manufacturer’s training videos. This facilitates further in house
Page 41 of 106
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HCNS331713
training to be done at times convenient to the customers and
their personnel. It also makes it easier to support the more
remote areas in an efficient manner.
Maintenance
Post Warranty Repairs
There are no set servicing requirements for the Novymed
Perlie Cot however it should be inspected by users on a
continual basis and any faults reported immediately for
attention.
PHC will have a trained person at its premises who is capable
of handling basic repairs and performing routine service repairs
and operations
Midmed have a full repair workshop whereby they can do
almost any repair in house. PHC have an agreement with
Midmed that should the need arise they will fly out a service
engineer to solve more complex issues.
For outlying areas PHC will liaise with the relevant Hospital
Maintenance staff to see if the problem cannot be rectified
easily telephonically first
PHC retains the services of Medical Technologies in Perth who
are always on constant standby to assist in more technical
repairs.
Service Hours and Escalation Procedures.
PHC’s service hours are:
Monday to Friday 08h00 to 16h30
Weekends and Public Holidays:
Call: John Blair (CEO) 0411 444 800
or Norrelle Wilson (Office Manager) 0422 650 480
or Teresa Deely (Customer Service Manager) 0434 837 656
Should any issue need to be escalated please call
 PHC at the office: (08) 9244 8811 or
 Any one of the above people on their mobile phones.
Buyers Guide
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SELECT PATIENT CARE
Contractual Enquiries
Contact Person
Darren Rowland
Telephone
07 4120 8900
Facsimile
07 4121 7304
Email
sales@selectproducts.net.au
Postal Address
PO Box 1109
Maryborough QLD 4650
Product Enquiries
Contact Person
Darren Rowland
Telephone
07 4120 8900
Facsimile
07 4121 7304
Email
medical@selectproducts.net.au
Postal Address
PO Box 1109
Maryborough QLD 4650
Order Placement
Contact Person
Darren Rowland
Telephone
07 4120 8900
Facsimile
07 4121 7304
Email
medical@selectproducts.net.au
Postal Address
PO Box 1109
Maryborough QLD 4650
Invoicing and Payment
Contact Person
Estelle Earl
Telephone
07 4120 8900
Facsimile
07 4121 7304
Email
accounts@selectproducts.net.au
Postal Address
PO Box 1109
Maryborough QLD 4650
General Information
ACN
Buyers Guide
113 311 210
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HCNS331713
(I) EQUIPMENT (II) MAINTENANCE (III) SPARE PARTS (IV)
RENTAL
Price Basis
Select Patient Care nominated annual price variations for the
equipment, maintenance, spare parts and rental offered based on
the following:
Australian Bureau of Statistics’ and the ‘Weighted average of eight
capital cities’, ‘All Groups CPI’.
Minimum order surcharge:
A minimum order surcharge of $20 is to apply to all orders below
$100. This is to cover the higher proportion of freight cost.
Lead Time for Delivery –
Metro
Up to 9 trolleys is 2-4 weeks plus 1 week freight Qld to Perth Metro
Delivery Cost – Metro
Free into Store.
Lead Time for Delivery –
Regional
Up to 9 trolleys is 2-4 weeks plus 1 week freight Qld to Perth Metro
Can be delivered to a freight forwarder depot based in or near
Perth if required.
Delivery Cost – Regional
Wheat belt
$200
Southwest
$200
Great Southern
$200
Midwest
$400
Clinical/Operator Training will be conducted in conjunction with
the Patient Trolley Operation Manual supplied and cover all
standard functionality of the trolley. A training session will be
conducted between 7am and 4pm only. These sessions will be
to fulfil supplier responsibility and adequately train OHS, MH or
Training Officers (or whoever is selected) that are responsible
for ongoing staff training. Training is supplied by Unicare
Health.
Education & Training
Technical/Maintenance Training will be conducted to qualified
personnel in conjunction with the End User Training (at the
same times and frequency). A complete hardcopy service
manual can be provided along with an electronic version. A
Certificate of competency will be provided to any personnel that
are trained.
No extra costs if this is carried out in conjunction with the install
and commissioning training provided with the initial purchase.
Regional after sales on-site education training, other than the
initial visit included in the purchase of the unit, if required will
incur the following costs.
Buyers Guide
Wheatbelt,
$200
Southwest
$200
Page 44 of 106
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HCNS331713
Great Southern
$200
Midwest
$400
Goldfields
$400
Pilbara
$700
Kimberley
$900
Maintenance
Unicare Health Support is our accredited West Australian
Service agent and can supply all after sales backup support for
emergency or preventative maintenance servicing. Unicare
Health Support’s contact details are as follows. Address; 29
Alexandria Pl Bentley, 1800 656 654
Post Warranty Repairs
All repairs, service and maintenance may be provided by the
Unicare Health Support division. This is operated by qualified
service technicians and currently services all areas of the
Healthcare industry State-wide. Contact Unicare Health Support
on 1800 656 654
Buyers Guide
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STRYKER AUSTRALIA PTY LTD
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Brett Fulton – Director, International Sales
02 9467 1095
02 9467 1010
Brett.fulton@stryker.com
8 Herbert Street,
St. Leonards NSW 2065
Australia
Fax: 02 9467 1010
8 Herbert Street,
St. Leonards NSW 2065
Australia
Fax: 02 9467 1010
Local Contact Person
Contact Person
Telephone
Mobile
Facsimile
Email
Address
David Bell
08 9215 3600
0409 133 632
08 9215 3601
David.bell@stryker.com
78 Walters Drive,
Osborne Park WA 6017
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Stryker Customer Service
1800 672 027
02 9467 1110
Customer.service@stryker.com
PO Box 970,
Artarmon NSW 1570
Australia
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Patricia Vechio
02 9467 1032
02 9467 1020
Patricia.vecchio@stryker.com
PO Box 970,
Artarmon NSW 1570
Australia
General Information
ACN
Buyers Guide
002 873 850
Page 46 of 106
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HCNS331713
(I) EQUIPMENT (II) MAINTENANCE (III) SPARE PARTS
Price Basis
Stryker Australia nominated annual price variations on all
equipment, maintenance and spare parts. The Contract Prices
are to be varied in line with CPI movements, in line with the
following ABS catalogue number and category: Australian
Bureau of Statistics (ABS) Catalogue 6401.0 - Consumer Price
Index, Australia: All Groups, Index Numbers - Weighted
Average of Eight Capital Cities.
Note: No rental service is offered.
Lead Time for Delivery – Metro
8-10 weeks
planned large volume orders can reduce the lead time.
Delivery Cost – Metro
Free into store
Lead Time for Delivery –
Regional
10-12 weeks
planned large volume orders can reduce the lead time
Delivery Cost – Regional
Free into store
Stryker’s Initial Operator Training is one (1) hour in duration
and is conducted on site by a specialist Territory Manager. This
comprises comprehensive operator training including:
• Visual presentation and product workshop (includes setup of
the equipment, safety precautions, trouble shooting and
cleaning and sterilization)
This comprehensive Operator Training Course is offered to all
Medical, Nursing and Allied staff.
All Clinical end user training will be conducted in compliance
with the “Summary of Safety Precautions” in the operations
manual as well as the BackSmart standards powered by
certified ergonomists at HumanTech Incorporation.
Stryker understands that users shift patterns and endeavour to
cover all shift patterns when providing training on the products.
Education
A hard copy operating and maintenance manuals are provided
with each product and will also be provided in electronic copy
(if requested). Each manual provides a comprehensive guide
to the operation of products, instructions for cleaning,
preventative maintenance, EMC Information, warranty,
recycling passport and troubleshooting guide.
Technical Training: A hard copy operating and maintenance
manuals are provided with each product and will also be
provided in electronic copy (if requested). Each manual
provides a comprehensive guide to the operation of products,
instructions for cleaning, preventative maintenance, EMC
Information, warranty, recycling passport and troubleshooting
guide.
Technical Training on the required products will consist of 4
hours per product line, it is suggested that at 12 month
intervals refresher training should be undertaken which has a 2
hour per product line timeframe. Following comprehensive
initial product training upon delivery of Stryker stretchers, our
dedicated team will maintain an ongoing clinical and
educational training as needed on month to month basis by
Buyers Guide
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phone, electronic / video conference facilities and hospital site
visits. Stryker Medical will manage hospital staff competency
by supply of a “Certificate of Competency” to all trained staff
following the completion of training.
Our Stryker certified Technical Service Trainer, Steve White,
will provide hands on technical training on the complete tear
down of the specific product. Stryker will provide free InService training upon delivery. To support WA hospitals with
technical training of Stryker products, Stryker will offer up to 6
free technical training sessions in a workshop environment bimonthly with a minimum of 2 and a maximum of 4 per class. If
further technical training is required WA hospitals will be
charged at $200 per hour plus travel costs. All training
delivered to Biomedical personnel, WA hospital field
maintenance staff or Hospital Engineers, will be conducted in a
hands-on workshop style environment either on the hospitals
premises or at our Training Facility based in Sydney. The
technical training will cover breakdown of the relevant product
to train and educate the staff on equipment operation,
maintenance, inspection and trouble shooting. Any Biomedical
personnel, WA hospital field maintenance staff or Engineer that
is new to the hospital or organisation should have training, but
a workshop training session would need to comprise of a
minimum of 2 people in a class. This again can be conducted
at the Stryker Training Facility, or a convenient location to the
relevant personnel being trained.
To support the training of Stryker products Stryker utilises an
on-line training system called Understand University which
contains training modules associated with key areas of product
training. The system can be utilised from any computer or
device with internet access to support the entire WA hospital
staff or can be used as a tool to train the WA hospital training
staff.
Hourly call out rate is $180 per hour plus travel ($180).
Stryker Medical offers ProCare Service Solutions post warranty
service. It is an exceptional level of service for facilities that are
committed to delivering a higher standard. ProCare services
consistently provide a proactive solution towards minimising
product downtime which can assist customers in achieving
their patient and caregiver safety goals. ProCare service
solutions are customisable and scalable to any budget. All
ProCare offerings are supported by our talented factory trained
Stryker technicians, ensuring all equipment and documentation
is maintained to the highest standards.
Maintenance
Stryker Medical offers a full maintenance and repair contract
covering the recommended Service Life of the product. Our 2
options on offer are:
ProCare Protect




Buyers Guide
Unlimited repairs and parts for the contract period to
equipment detailed in the equipment list
Technical Equipment Training for customers
Annual Performance and diagnostics through fault
analysis (including reporting) of equipment
Preventative Maintenance/ Servicing of all equipment
Page 48 of 106
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HCNS331713


Unlimited Technical Service call outs included
48 hour response time to all repairs.
ProCare Prevent





30% discount off retail charges on parts (not including
labour)
First Priority Repairs
Annual
performance
diagnostic
of
equipment/
Preventative Maintenance
Service History Records
Up to 2 Field Engineering call outs for onsite trouble
shooting / repair per annum. Additional Field Engineering
visits will be chargeable at the current hourly rate at time
of request.
All repairs under warranty should contact our Technical Service
Customer Service line (1800 667 558) to have the call logged.
All serial numbers must be provided. The relevant Service
Technical Engineer will be despatched to rectify the problem.
Post Warranty Repairs
Metropolitan: ProCare Protect contracts have a 48 hour
maximum response time for metropolitan area. ProCare
Prevent will be considered high priority which could be up to 62
hours+, and non-contract customers will be first available, and
dependent upon the repair required and availability of the
Service Engineer. History suggests there is no longer waiting
period than 5 working days.
Regional: ProCare Protect contracts have a 72 hour maximum
response time for regional areas. ProCare Prevent will be
considered high priority which could be up to 86 hours+, and
non-contract customers will be first available, and dependent
upon the repair required and availability of the Service
Engineer. History suggests there is no longer waiting period
than 6 working days.
All servicing and repairs out of hours will be at $250 plus travel
($180).
Buyers Guide
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TEKMED PTY LTD
Contractual Enquiries
Contact Person
Telephone
Facsimile
Email
Registered Address
Postal Address
Peter Kennedy – Managing Director
1300 720 727
03 9484 8792
Peter@tekmed.com.au
12 Bellevue Crescent
Preston
VIC
3072
12 Bellevue Crescent
Preston VIC 3072
Local Contact Person
Contact Person
Telephone
Facsimile
Email
Address
Ace De La Cruz
1300 720 727
03 9484 8792
ace@tekmed.com.au
12 Bellevue Crescent
Preston VIC 3072
Order Placement
Contact Person
Telephone
Facsimile
Email
Address
Deby Miller
1300 720 727
03 9484 8792
deby@tekmed.com.au
12 Bellevue Crescent
Preston VIC 3072
Invoicing and Payment
Contact Person
Telephone
Facsimile
Email
Address
Deby Miller
1300 720 727
03 9484 8792
deby@tekmed.com.au
12 Bellevue Crescent
Preston VIC 3072
General Information
ACN
086 896 942
EQUIPMENT
Price Basis
TekMed nominated annual price variations on all equipment.
The Contract Prices are to be varied in line with Exchange
rates based on the following:
Exchange Rate: AUD$1.00 = EUR 0.6908
Buyers Guide
Page 50 of 106
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Date: 2 July 2014
Financial Institution: Reserve Bank of Australia
FREIGHT
TekMed also nominated variations in line with the following:
Fuel Levy Surcharge on freight component
Current rate 11.39% as of the 2 July 2014 from Toll Group
MAINTENANCE
TekMed nominated annual price variations on all maintenance.
The Contract Prices are to be varied in line with CPI
movements:
Australian Bureau of Statistics (ABS) Catalogue 6401.0 Consumer Price Index, Australia: All Groups, Index Numbers Weighted Average of Eight Capital Cities
SPARE PARTS
TekMed nominated annual price variations on spare parts
prices. The Contract Prices are to be varied in line with
Exchange rates based on the following:
Exchange Rate: AUD$1.00 = EUR 0.6908
Date: 2 July 2014
Financial
Institution:
www.rba.gov.au
Reserve
Bank
of
Australia
Note: No rental service is offered.
Lead Time for Delivery – Metro
1-5 chairs - 4 weeks for standard colour (Grey), 5+ chairs 8-10
weeks for standard and other colours.
Delivery Cost – Metro
FIS
Lead Time for Delivery –
Regional
1-5 chairs - 4 - 6 weeks for standard colour (Grey), 5+ chairs 8
- 10 weeks for standard and other colours.
Delivery Cost – Regional
Included in prices.
Education & Training
Maintenance
Post Warranty Repairs
On-site training is available to Perth Metropolitan Area only.
Alternative education is via CD< DVD and Manuals. The
Comfortline chair only requires 30 mins training.
Technical Training is provided FOC Perth Metro and will take
approximately 1-2 hrs.
Maintenance program is only available to Perth Metropolitan
Area.
TekMed will set up local support at all sites as required via
hospital maintenance onsite or other.
See below
SILVER
PREVENTATIVE MAINTENANCE (PM)
GOLD
FULL SERVICE & PARTS (FS&P)
1 X ANNUAL PM SERVICE – ON SITE


REPLACE REMOTE CONTROL COVER AND
BATTERIES – DURING PM


CONTRACT TYPE
INCLUSIONS
Buyers Guide
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HCNS331713
FULL CALIBRATION


FUNCTION TEST ALL MOTORS AND WHEELS


LABOUR FOR PM SERVICE


PM SERVICE REPORT


ON SITE REPAIRS

CALL BACK RESPONSE TO SERVICE
REQUEST WITHIN 2 HOURS

ONSITE SERVICE TO CHAIR BY NEXT
BUSINESS DAY 8AM-4PM

SERVICE PARTS INCLUDED

SERVICE REPORT FOR EACH PM OR
CALLOUT


12 MONTHS
12 MONTHS
PERTH METRO AREA (PMA)
$150
$350
REGIONAL AREA- NO CONTRACTS
N/A
N/A
FAULT, BREAKDOWN OR DAMAGE DUE TO
INCORRECT USE OR CLEANING AGENTS


DAILY WEAR AND TEAR


DAMAGE TO PANELS OR UPHOLSTERY


AFTER HOURS SERVICE


PERIOD
PRICE PER CHAIR PAYABLE AT START OF
PERIOD PERTH METRO AREA (PMA)
EXCLUSIONS:
Buyers Guide
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UNICARE HEALTH
Contractual Enquiries
Contact Person
Greg Dartnall
Telephone
1800 656 654
Facsimile
08 9350 5299
Email
greg.dartnall@unicarehealth.com.au
Postal Address
9 Alexandra Place, Bentley, WA
Western Australian Contact
Contact Person
Greg Dartnall
Telephone
1800 656 654
Facsimile
08 9350 5299
Email
greg.dartnall@unicarehealth.com.au
Postal Address
9 Alexandra Place, Bentley, WA
Order Placement
Contact Person
Janette Whiffin
Telephone
08 9351 7500
Facsimile
08 9350 5299
Email
janette.whiffin@unicarehealth.com.au
Postal Address
9 Alexandra Place, Bentley, WA
Invoicing and Payment
Contact Person
Peter King
Telephone
08 9351 7500
Facsimile
08 9350 5299
Email
Peter.king@unicarehealth.com.au
Postal Address
9 Alexandra Place, Bentley, WA
General Information
ACN
91 706 126 935
EQUIPMENT
Australian Bureau of Statistics (ABS) Catalogue 6401.0 Consumer Price Index, Australia: All Groups, Index Numbers Weighted Average of Eight Capital Cities.
Price Basis
MAINTENANCE, SPARE PARTS:
No pricing variation mechanism was identified for the maintenance
and spare parts.
RENTAL
The contract prices shall remain firm and unaltered in all respects
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for the duration of the contract period including all extension option
Delivery Cost – Metro
Locations
Delivery Cost –
Regional
South West
Great
Southern
Wheatbelt
Free into store.
Price per
Unit
$22.00
Qty 2-10
Qty 11-20
Qty 21-50
Qty 51+
$14.30
$9.30
$6.04
$3.93
$24.20
$15.73
$10.22
$6.65
$4.32
$26.62
$17.30
$11.25
$7.31
$4.75
Goldfields
$29.28
$19.03
$12.37
$8.04
$5.23
Midwest
$32.21
$20.94
$13.61
$8.85
$5.75
Pilbara
$35.43
$23.03
$14.97
$9.73
$6.32
Kimberley
$38.97
$25.33
$16.47
$10.70
$6.96
Education & Training
Not Required – Pillows Only
Maintenance
Not Required – Pillows Only
Post Warranty Repairs
Procedure for reporting faults / requesting repairs is as follows:
1. Identify issue / fault, and remove pillow from use.
2. Notify contact at Unicare Health of issue, and provide details
and an image if possible.
3. Unicare Health at their discretion (taking into consideration
location, quantity, and other potential factors) will then decide
whether to replace, or repair the faulty pillow.
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RANGE OF PRODUCTS
Please see the Product Information Schedules for more detail on the contracted products and suppliers.
The Product Information Schedules are available at
http://www.healthcorporatenetwork.health.wa.gov.au/supply/specific_contract.cfm?contract_id=263
PRICES AND PRICE VARIATIONS
Please refer to the supporting MS Excel document/s titled “HCNS331713 Product Information Schedule”
for current prices.
http://www.healthcorporatenetwork.health.wa.gov.au/supply/contract_search.cfm
Price variations are agreed on an individual basis with suppliers and are subject to the approval of the
Executive Director, Health Support Services.
ADDITION OF PRODUCTS
The Contract Authority reserves the right to add or delete products under the Head Agreement where
considered appropriate/necessary in the following circumstances:
a) Contract Refreshes
(i)
Contract refreshes will be planned periodically to enable new products to be added onto the
contract that offer new technology and/or additional value for money. The first Contract refresh
may occur after the initial twelve (12) month period, with a further refresh every 12 months as
required. The decision to refresh all or selected categories of equipment will be at the sole
discretion of the Department of Health.
(ii)
The contract refreshes will occur through a public tender process and new suppliers, not
currently on the contract will be able to present equipment for consideration. Current
contractors will be notified when the Tender for the contract refresh is to be advertised.
(iii)
Items to be added to the Contract will be assessed using the specifications and criteria
stipulated in the original Request and must demonstrate new technology and/or additional value
for money in order to be added onto the contract.
(iv)
New categories of equipment may be added to the contract for the remainder of the contract
term via the contract refresh public tender process.
b) Product Substitutions
(i)
At the sole discretion of the Contract Authority, new products may also be added to the contract
outside the Contract Refresh period in the event that a particular model is discontinued and
replaced by a newer version.
c) Emergent Technology
If new products and/or new technology become available in the marketplace during the currency of the
contract but between the contract refresh periods, the following will apply:
(i)
Where new products become available outside the current specifications a quotation/tender
may, if required, be called and any resultant items added to the contract.
(ii)
Where new technology, or any other eventuality, renders the Head Agreement Prices
uncompetitive or results in any of the Products being superseded, the Head Agreement for
these Products may be terminated. Offers for these Products may be recalled with
recommended Products being added to the Head Agreement.
Any product addition will only become effective subject to approval from the Contract Authority.
REMOVAL OF PRODUCTS
The Contract Authority reserves the right at any time and from time to time, to remove a Product from the
list of Products offered to the Customers under the Head Agreement if it is established upon review of
purchase records that the Product has not been commonly or frequently purchased by the Customers
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over a twelve (12) month period.
Authority or the Contractor.
HCNS331713
The purchase records reviewed may originate from the Contract
The Contract Authority must effect the removal of Products under this clause by giving notice in writing to
the Contractor that the Product/s has/have been removed from the Head Agreement.
PRODUCT DEMONSTRATIONS AND / OR TRIALS
Contractors must make contract Products available for demonstration and/or clinical trial, at no cost to the
Customer, for the duration of the Head Agreement Term, for WAPHCUs that may seek to assess the sitespecific suitability of a Product prior to any potential Order. Failure to provide the applicable Product/s for
demonstration or trial may eliminate the Product/s from consideration for purchase.
KEY PERFORMANCE INDICATORS
During the term of the Contract term, suppliers must comply with the service levels established within the
Request and Head Agreement in relation to:
i)
Timeliness and completeness of delivery;
ii)
Consistency with quality of product;
iii)
Continuity of supply; and
iv)
Training.
Periodic reviews of the suppliers’ performance will be conducted by the Contract Manager and the
Contract Management Group. The Department of Health shall be entitled to terminate the Contract if it
determines that the supplier has failed to meet the performance criteria. Criteria to be used in measuring
performance shall include but not be limited to::
i)
Customer’s satisfaction (includes quality of product, availability, delivery performance
(completeness and timeliness); accuracy of invoicing and fulfilment of customer orders, feedback
via Contractors performance review forms etc;
ii)
Contract savings based against the current contract pricing structure;
iii)
The successful Respondent/s’ ability to service the Head Agreement including provision of
training and education, in-service and support;
iv)
Awareness of market/product changes;
v)
Timely provision of contract information and reports to the Contract Authority;
vi)
Complaint resolution: (includes Contractor’s responsiveness to complaints and/or issues arising
from either product and/or performance based notifications); and
vii)
Meeting the contract terms and conditions.
Clinician satisfaction with the Products provided by the surveys shall be rated as satisfactory or better on
any surveys conducted by the Contract Manager and / or the Contract Management Group.
All Product or supplier related issues shall be reported to Health Corporate Network who will investigate
the issue and work towards a resolution.
CONTRACT SERVICE LEVELS
During the term of the Contract, the Contractor must comply with the service levels established within the
Request and contract in relation to:





Timeliness and completeness of delivery;
Consistency with the quality of the product;
Continuity of supply;
Product shelf life; and
Training.
The Contractor must accurately record and maintain records of all purchases made through the Contract,
regardless of the method of purchase and report these purchases to the Contract Authority in an
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electronic spreadsheet format that is compatible with Microsoft Excel (MS Excel 98 at minimum) or as
agreed upon by both parties.
The report must be provided to the satisfaction of the Contract Authority within thirty (30) days of the end
of each financial year half i.e. 30 June and 31 December.
The Contractor and Contract Authority will work together to identify the type of information to be provided
within the report/s.
Additional reports may be requested as and when required. The Contractor must supply other relevant
reports on the Contract to the satisfaction of the Contract Authority within 30 days’ notice Health Support
Services– Supply Chain.
I-PROCUREMENT
Some items included under this contract can be accessed and ordered directly through Oracle’s
iProcurement module. For all iProcurement enquiries please logon to the HCN Intranet to access the
iProcurement Home Page for general information, support contacts, form, documentation and
demonstration at: http://hcnintranet.hdwa.health.wa.gov.au/portal/page?_pageid=118,8476336&_dad=portal&_schema=PORTAL&p_
countr=AU&p_lang=en
Please note that you are not required to use iProcurement to order items if they are currently provided via
an imprest service.
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APPENDIX A – CATEGORY 1: HOSPITAL BEDS
SUB CATEGORY A: GENERAL WARD BEDS
ArjoHuntleigh
Enterprise E8000X
Technical Criteria
Metropolitan Delivery
1 – 20 units: next working day, 30+ units: 8 – 10 weeks
Regional Delivery
As per Metropolitan plus an additional 3 – 5 days





Standard Features












Electrically operated backrest with a pause at 30o
Electrically operated height and knee-bend
Battery back-up
Buffers on all 4 corners
Orange power cable with clear plug top Electrically operated backrest, kneebreak and height adjustment
Electrically operated Trendelenburg / Reverse Trendelenburg tilt
Split side rails with integrated controls
Auto-CPR and Auto-contour button
Battery back-up Bio-Contour profiling system
One button chair position
Dual sided CPR levers 30° backrest angle pause
Angle indicators for backrest
Built-in bed extension with mattress platform extension
Removable head and foot panels with choice of colour infills
Drainage bag rails
Removable plastic deck sheets
Linked braking / steering system with four braking castors 125mm single wheel
castors or 150mm single wheel castors or 150mm twin wheel castors
Additional brake pedals at head end
Full width brake bar (foot end only)
DIN rails
Under-bed light
Pull-out linen shelf
Safe Working Load





250kg
Maximum Patient Weight
185kg
Weight of Bed
143kg with rails
Standard Dimensions (L x
W with sides)
2350mm – 1030mm
Extended Mattress
Platform (L x W)
2470mm – 1030mm
Height Range
320mm – 760mm
Total under bed clearance
140mm
Warranty
3 Years for all components, and 10 years on the steel bed frame.
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SUB CATEGORY A: GENERAL WARD BEDS
Howard Wright
M9 Ward Bed
Howard Wright
M9 Compact Bed
Technical Criteria
Metropolitan Delivery
Lead time for delivery of less than 40 beds shall not exceed 14 weeks.
Regional Delivery
Lead times to rural areas will vary due to location. Maximum lead-times by region are
indicated below:
Southwest: 15 weeks
Great Southern: 15 weeks
Wheatbelt:15 weeks
Goldfields: 16 weeks
Midwest: 16 weeks
Pilbara:18 weeks
Kimberley:18 weeks
All Areas
Orders over 40 units will incur a further lead time of 2 weeks
Orders over 80 units will incur a further lead time of 4 weeks
Standard Features
 Fully electric functions with individual lock-out and battery backup
 High performance LINAK and TENTE components
 Sliding backrest
 Central locking braking with 2 brake pedals and 1 steer castor
 150mm dual Linea Castor
 16° Trendelenburg & 13.5° reverse Trendelenburg
 CPR quick release backrest
 Fold down, ergonomic horizontal side rails
 4 Large soft corner buffers
 Dual Drainage bag rails
Orange power cable with clear plug top
 Integrated bed extension
Safe Working Load
250kg (include patient and accessories)
Weight of Bed
130kg (including side rails and bed ends)
Dimensions (L x W incl.
corner buffers)
2240mm x 990mm
2140mm - 2340mm (extended) x 990mm
Mattress Platform (L x W)
2000mm x 800mm
1900mm - 2100mm (extended) x 800mm
Height Range
350mm – 800mm
Total under bed clearance
140mm
Warranty
The warranty shall be for a period of two (2) years on the bed excluding batteries.
An option of extended warranty to a period of 60 months is available. This option is
included in the corresponding Pricing Information Sheet.
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SUB CATEGORY A: GENERAL WARD BEDS
Hill-Rom Pty Ltd
HR900SSR (Single Split Side Rail) General Ward Bed
Technical Criteria
Metropolitan Delivery
Regional Delivery
Standard Features
Minimum 2-4 weeks from receipt of order (if in stock)
Maximum 14-16 weeks from receipt of order (if not in stock or
special configuration required - eg: 5th wheel.
Minimum 4-6 weeks from receipt of order (if in stock)
Maximum 14-16 weeks from receipt of order (if not in stock or
special configuration required - eg: 5th wheel.
 Electric Sliding Telescopic Backrest
 Electric Knee break
 Electric Variable Height
 Auto Contour
 Electric Trend and Reverse Trend (16°)
 4 section sleep deck with removable panels
 Bilateral CPR release
 150mm twin castors
 Bilateral Lockout switches
 Central Brake on 4 castors
 Bilateral Accessory Holder
 4 corner bumpers
 4 sockets for IV pole and Pt helper
 Underbed light (UBL)
 Patient and Caregiver Side Rail Embedded Controls
 FlexiArm /Hand pendant available as additional options
 Moulded Removable Head and Foot Boards
 Gas-assisted Solid Split Side Rails
 Side Rail embedded controls (Care Giver and Pot)
 Line of Site Angle Indicators
 Variable Height Foot Control
 Low Position indicator
 Integrated Linen Holder
 Bi-Lateral Height Control Foot Pedal
 Brake Off alarm
 Head end corner brake/steer and foot end Central
Brake/Steer Bar
 One button Egress Position
 Manufactured and Tested to IEC60-601-2-38
Weight of Bed
220kg
150kg
Dimensions (L X W with sides)
995mm
Mattress Platform
85cm-90cm x 200cm
Height Range
385mm-767mm
Total under bed clearance
150mm
Warranty

Safe Working Load
Buyers Guide
Ten (10) years on frame, two (2) years on all other parts.
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SUB CATEGORY A: GENERAL WARD BEDS
Hill-Rom Pty Ltd
VersaCare 755
Technical Criteria
Metropolitan Delivery
Regional Delivery
12 – 16 weeks
Free into store shipping throughout WA
Standard Features
 Integrated A.I.R pressure-relieving mattress with turn assist
 Fully electric functions with lock-out functions and battery backup
 FlexAfoot™ electric foot extension and retraction control
 Handsfree® foot controls for head and bed height
 Turn assist function
 Bed adjusts to partial chair position
 Emergency CPR and Trendelenburg release mechanism
 Central lock braking with TENTE castors
 15° Trendelenburg and 10° reverse Trendelenburg
 Split side rails drop down and tuck away underneath the sleep
deck creating a zero transfer gap
 Orange power cable with clear plug top
 Under bed light
 Brake off alarm
Safe Working Load
250kg
Weight of Bed
146kg
Dimensions (L X W with sides)
2100mm x 1020mm
Mattress Platform
N/A - Integrated dynamic pressure relieving mattress
Height Range
From top of integrated mattress: 457mm – 940mm
Total under bed clearance
Warranty
Buyers Guide
121mm
Note: brackets not available for all bed movers. Optional inbuilt IntelliDrive bed mover available. Contact Hill-Rom for
details.
 Main bed frame - ten (10) year warranty
All other components – two (2) year warranty
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SUB CATEGORY B: BARIATRIC BEDS
ArjoHuntleigh
Contoura 1000
ArjoHuntleigh
Contoura 1080
Technical Criteria
Metropolitan Delivery
1 – 2 units: next working day
2 or more units: shall not exceed 8 – 10 weeks
Regional Delivery
As per Metropolitan plus an additional 3 to 5 days
Standard Features
Refer to Beds Price
Schedule for
Accessories and Factory
Fitted Options












Compatible with Stamina Lift commercial bed mover (factory fitted option)
4 Section base
Electrically operated height, backrest, knee-break and mattress platform adjustment
Electrically operated two way tilt (+/- 14°) with horizontal stop feature
150mm Twin wheel central locking castors
Chair position
Separate nurse and patient handsets and foot end control lock-out box
Removable moulded head and foot ends
Built-in bed extension/bed stripper with mattress retainer
Integral 3/4 length folding and splayed side rails
Central braking system with 150mm twin wheel castors
Buffers on all 4 corners
Additional Feature
In-bed weighing facility
Weigh Scale
No
Safe Working Load
500kg, which includes the weight of the mattress and other accessories
Weight of Bed
265kg
Dimensions (L x W with
sides)
2280mm x 1040mm
Mattress Platform (L x W)
2100mm x 910mm
Height Range
490mm – 780mm
Total under bed
clearance
140mm
Warranty
Thirty-six (36) months for all components and ten (10) years on the steel bed frame.
Buyers Guide
Yes
285kg
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SUB CATEGORY B: BARIATRIC BEDS
Hill-Rom
TotalCare Bariatric Plus 765
Technical Criteria
Metropolitan Delivery
2 - 4 weeks if in stock. 14 - 16 weeks if numbers required are not in stock.
Regional Delivery
4 - 6 weeks if in stock. 14 - 16 weeks if numbers required are not in stock.
Standard Features
Refer to Beds Price Schedule for
Accessories and Factory Fitted
Options
Single Post Patient Helper – floor to top of patient helper (207cm)
Side rail patient bed controls
Pendant
Full chair position
Head of Bed alarm
Hands-Free emergency CPR and Trendelenburg
Standard Caster diameter:152 mm
Option Caster diameter: 127 mm
Four wheel breaking: Yes
Brakes lock both rolling and swivelling: Yes
FlexAfoot retractable foot mechanism
Additional Feature
IntelliDrive Integrated in Bed patient-mover transport
Weigh Scale
Accuracy within 1% of patient weight
Safe Working Load
Overall SWL - 250 kg
Weight limit (patient capacity) 227 kg
Weight of Bed
306 kg
Dimensions (L x W with sides)
Width (side rails up): 1066mm
Overall bed length (fully extended): 2373 mm
Overall bed length (fully retracted): 2068 mm
Mattress Platform (L x W)
Width:1020mm
Sleep surface length (fully extended): 2134 mm
Sleep surface length (fully retracted): 1827 mm
Height Range
Low position – sleep deck to the floor – 482 mm
High position – sleep deck to the floor – 940 mm
Total under bed clearance
32 mm
Warranty
Buyers Guide
o
o
o
o
Lifetime on frame Structure
12 months on electrics
12 months on castors.
Please see attached warranty statement
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SUB CATEGORY C: CRITICAL CARE BEDS
Hill-Rom Pty Ltd
VersaCare 755
Technical Criteria
Metropolitan Delivery
Regional Delivery
12 – 16 weeks
Free into store shipping throughout WA
Standard Features
 Integrated A.I.R pressure-relieving mattress with turn assist
 Fully electric functions with lock-out functions and battery backup
 FlexAfoot™ electric foot extension and retraction control
 Handsfree® foot controls for head and bed height
 Turn assist function
 Bed adjusts to partial chair position
 Emergency CPR and Trendelenburg release mechanism
 Central lock braking with TENTE castors
 15° Trendelenburg and 10° reverse Trendelenburg
 Split side rails drop down and tuck away underneath the sleep
deck creating a zero transfer gap
 Orange power cable with clear plug top
 Under bed light
 Brake off alarm
Safe Working Load
250kg
Weight of Bed
235kg with Dynamic AIR Surface
Dimensions (L X W with sides)
2100mm x 940mm
Mattress Platform
N/A - Integrated dynamic pressure relieving mattress
Mattress Functions
Max Inflate , Turn Assist , Seat Deflate , Boost (One button Max
Inflate and Trend ) are ALL STANDARD .
Height Range
From top of integrated mattress: 457mm – 940mm
Total under bed clearance
Warranty
Buyers Guide
121mm
Note: brackets not available for all bed movers. Optional inbuilt IntelliDrive bed mover available. Contact Hill-Rom for
details.
 Main bed frame - ten (10) year warranty
All other components – two (2) year warranty
Page 64 of 106
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SUB CATEGORY C: CRITICAL CARE BEDS
Hill-Rom Pty Ltd
VersaCare 955
Technical Criteria
Metropolitan Delivery
Regional Delivery
12 – 16 weeks
Free into store shipping throughout WA
Standard Features
 Integrated A.I.R pressure-relieving mattress with turn assist
and MicroClimate
 Fully electric functions with lock-out functions and battery backup
 FlexAfoot™ electric foot extension and retraction control
 Handsfree® foot controls for head and bed height
 Turn assist function
 Bed adjusts to partial chair position
 Emergency CPR and Trendelenburg release mechanism
 Central lock braking with TENTE castors
 15° Trendelenburg and 10° reverse Trendelenburg
 Split side rails drop down and tuck away underneath the sleep
deck creating a zero transfer gap
 Orange power cable with clear plug top
 Under bed light
 Brake off alarm
Safe Working Load
250kg
Weight of Bed
235kg with Dynamic AIR Surface with MicroClimate
Dimensions (L X W with sides)
2100mm x 940mm
Mattress Platform
N/A - Integrated dynamic pressure relieving mattress
Mattress Functions
Max Inflate , Turn Assist , Seat Deflate , Boost (One button Max
Inflate and Trend ) are ALL STANDARD .
Height Range
From top of integrated mattress: 457mm – 940mm
Total under bed clearance
Warranty
Buyers Guide
121mm
Note: brackets not available for all bed movers. Optional inbuilt IntelliDrive bed mover available. Contact Hill-Rom for
details.
 Main bed frame - ten (10) year warranty
All other components – two (2) year warranty
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SUB CATEGORY C: CRITICAL CARE BEDS
Hill-Rom Pty Ltd
Progressa 885
Technical Criteria
Metropolitan Delivery
Regional Delivery
Standard Features
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum 14-16 weeks from receipt of order
Minimum 4-6 weeks from receipt of order ( if in stock )
Maximum 14-16 weeks from receipt of order
 Integrated A.I.R pressure-relieving mattress with turn assist
 Fully electric functions with lock-out functions and battery backup
 FlexAfoot™ electric foot extension and retraction control
 Handsfree® foot controls for head and bed height
 Turn assist function
 Bed adjusts to partial chair position
 Emergency CPR and Trendelenburg release mechanism
 Central lock braking with TENTE castors
 15° Trendelenburg and 10° reverse Trendelenburg
 Split side rails drop down and tuck away underneath the sleep
deck creating a zero transfer gap
 Orange power cable with clear plug top
 Under bed light
 Brake off alarm
 Hill-Rom Progressa has full profiling functions including UNIQUE FullChair ™ and ChairEgress ™ positioning .
PROGRESSA PRO885 ALSO HAS AS STANDARD - STAY IN
PLACE™. This function has been proven to reduce migration
of pts down the bed and "keeping them in place" on the bed.
Safe Working Load
295kg
Maximum Patient Weight
227kg
Weight of Bed
355kg (with Dynamic Pulmonary Surface with MicroClimate)
Dimensions (L X W with sides)
2100mm x 1029mm
Mattress Platform
N/A - Integrated dynamic pressure relieving mattress
Mattress Functions
Max Inflate , Turn Assist , Seat Deflate , Boost (One button Max
Inflate and Trend ) , Chair Egress assistance , are ALL
STANDARD .
Height Range
From top of integrated mattress: 419mm – 906mm
Total under bed clearance
121mm
Warranty
Main bed frame - ten (10) year warranty
All other components – two (2) year warranty
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HCNS331713
SUB CATEGORY C: CRITICAL CARE BEDS
Howard Wright
M8 Intensive Care Bed
Technical Criteria
Metropolitan Delivery
Regional Delivery
Standard Features
Refer to Beds Price
Schedule for
Accessories and
Factory Fitted
Options
Weigh Scale Option
1 – 39 units: lead times shall not exceed 10 weeks
40+ units: lead times shall not exceed 12 weeks
1 – 39 units: lead times shall not exceed 12 weeks
40+ units: lead times shall not exceed 14 weeks
 Fully electric functions with individual lock-out and battery back-up
 Bed adjusts to full cardiac chair position
 X-ray capacity and C-arm capabilities
 Integrated bed extension and linen rack
 CPR quick release backrest
 Central locking braking with 2 brake pedals and 1 steer castor (5th wheel option)
 16° Trendelenburg and reverse Trendelenburg
 Fold down, ergonomic, horizontal side rails
 Sliding backrest and leg raise improving patient comfort
 Orange power cable with clear plug top
A Linak weigh scale is available. It is a factory fitted option and must be specified at point of
order of the bed.
Healthcare units who purchased the M8 prior to the availability of the weigh scale and wish
to have the weigh scale retrofitted should contact the Contract Manager.
Safe Working Load
250kg
Weight of Bed
160kg (including side rails and bed ends)
Dimensions (L x W
with sides)
2200mm x 990mm
Mattress Platform (L
x W)
2000mm x 840mm
Height Range
450mm – 850mm
Total under bed
clearance
140mm
Warranty:
The warranty shall be for a period of two (2) years on the bed excluding batteries.
Mattress
The M8 is available with the Prema Ward Mattress or the Tempur Mattress. Please check
the PIS for the code options.
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SUB CATEGORY D: BIRTHING BEDS
Hill-Rom Pty Ltd
AF400 Affinity Birthing Bed (Lift Off)
Technical Criteria
Note
Metropolitan Delivery
Regional Delivery
Standard Features
Refer to Beds Price
Schedule for Accessories and
Factory Fitted Options
Safe Working Load
Delivery shall be free into store throughout Western Australia.
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum
14-16 weeks from receipt of order
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum
14-16 weeks from receipt of order
 Head and Foot Section Mattress
 Integrated Adjustable Calf Supports
 Permanent IV Pole
 Lift Off Foot Section
 Labour Grips
 Battery Backup
 Plastic Blow Moulded Removable
 Manual CPR release
Headboard
 150mm Single Wheel Castors
 Fluid / Placenta Basin
Compatible with Stamina Lift Bracket
 CPR Release
Bed: 227kg
Calf Supports: 27kg
Foot Section: 181kg
Foot Supports: 65kg
Lower end section
Removable with built in stand for infection control.
Weight of Bed
218kg
Removable Foot End: 7.2kg
Weight of lower end
7.1 kg
Dimensions (L x W with sides)
2290mm x 990mm
Height Range
580mm – 990mm
Total under bed clearance
130mm
Warranty
Main bed frame - ten (10) year warranty
All other components – two (2) year warranty
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SUB CATEGORY D: BIRTHING BEDS
Hill-Rom Pty Ltd
AF600 Affinity Birthing Bed (Stow and Go)
Technical Criteria
Note
Metropolitan Delivery
Regional Delivery
Standard Features
Refer to Beds Price
Schedule for Accessories and
Factory Fitted Options
Safe Working Load
Weight of Bed
Delivery shall be free into store throughout Western Australia.
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum
14-16 weeks from receipt of order
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum
14-16 weeks from receipt of order
 Integrated Adjustable Calf Supports
 Head and Foot Section Mattress
 Stow and Go Foot Section slides
 Permanent IV Pole
away under the bed frame for
 Labour Grips
storage
 Plastic Blow Moulded Removable
 Battery Backup
Headboard
 Manual CPR release
 Fluid / Placenta Basin
 150mm Single Wheel Castors
 CPR Release
Compatible with Stamina Lift Bracket
Bed: 227kg
Calf Supports: 27kg
Foot Section: 181kg
Foot Supports: 65kg
218kg
Removable Foot End: 7.2kg
Lower End Section
Stow and Go foot section easily glides away and stows under the bed frame.
Dimensions (L x W with sides)
2290mm x 990mm
Height Range
580mm – 990mm
Total under bed clearance
130mm
Warranty
The warranty shall be as per the HCNS318608 Head Agreement. Additionally,
there shall be a ten (10) year warranty on the birthing bed frame and welds.
Buyers Guide
Page 69 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY D: BIRTHING BEDS
Stryker Australia
LD304 Birthing Bed
Technical Criteria
Notes
Delivery shall be free into store throughout Western Australia.
Not recommended for use with cleaners containing Hydrogen Peroxide
Metropolitan Delivery
Minimum 8-10 weeks from receipt of order
Regional Delivery
Minimum 10-12 weeks from receipt of order
Standard Features
Refer to Beds Price
Schedule for Accessories and
Factory Fitted Options
Optional Features
Safe Working Load
Weight of Bed
 Lock-Rite™ slide-off foot section
 Lightweight, self-standing foot section •
 Glide-away foot supports with six-way adjustability •
 Single-button Trend. • Three-position side-rails •
 In-rail motion controls with lockout • 17.5" (44 cm) low bed height •
 5" (13 cm) Ultra Comfort head and seat mattress •
 3" (8 cm) foot mattress •
 6" (15 cm) Omni Surface™ casters with wheel covers •
 Locking-caster steering •
 Four-wheel, steel-ring brake system with centrally-located activation pedal •
 33" (84 cm) mattress width with four motor functions (head, bed, foot, Trend.) •
 Automatic pelvic tilt •
 CPR release • Manual backup •
 Self-storing handgrips •
 Plastic fluid basin •
 Under-bed night light •
 Wood headboard •
 Permanent folding three-stage IV pole •
 Two year parts and labour warranty
• Patented Skoocher™ adjusts seat depth from 12.5" to 8.5" (32 cm to 22 cm) •
Choice of removable or permanent calf supports • Lumbar pillow and seat pillow •
Mattress overlay • Basin liners • Wall-saver™ quick-release connecting kit • Siderail communications—includes nurse call only or nurse call with speaker, TV,
radio, volume, room/read lights • Smart TV—includes channel up/down, mute •
Pendant control • Pendant port • 8" (20 cm) casters
• Labour bar • Linen for head and foot mattresses • Extended warranty
Bed: 227kg
Foot Section: 136kg
Head Section: 114kg
218kg
238kg With all options and accessories
Dimensions (L x W with sides)
2360mm x 1040mm
Height Range
440mm – 900mm
Total under bed clearance
215mm
Warranty
Two (2) years
Buyers Guide
Page 70 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY G: ULTRA LOW BEDS
HospEquip
P5 Premium Ultra Low
Technical Criteria
Metropolitan Delivery
Within 3 working days from receipt of order
Regional Delivery
Within 7 working days from receipt of order
Standard Features
Refer to Beds Price
Schedule for Accessories and
Factory Fitted Options















True Floor-Level Nursing
Under Bed Lighting
Hi-Lo Bed Positions - 99mm - 785mm
Backlit Handset
Variable Backrest Positions
Attendant Control Keypad w/ lockout
Adjustable Kneebreak Positions
Removable Head and Foot Boards
Trendelenburg & Reverse Positions
Locking & Directional Wheel Castors
CPR Emergency Quick Release
Static Strap
Battery Backup
Digital Control Box
Push Handle
Safe Working Load
Bed: 250kg
Weight of Bed
140kg
Dimensions (L x W with sides)
2325mm x 925mm
Height Range
99mm – 785mm
Warranty
10 years on frame, 2 years on other components
Buyers Guide
Page 71 of 106
BUYERS GUIDE
HCNS331713
APPENDIX B – CATEGORY 2: PATIENT TROLLEYS
SUB CATEGORY I: ELECTRIC TROLLEYS
Select Patient Care
Contour Classic
Technical Criteria
Function
The Classic trolley is designed for patient transport, procedure and recovery.
Delivery to Metropolitan Area
Standard factory dispatch time for up to 9 trolleys is 2 - 4 weeks from
customer order, plus approx. 1 week freight allowance from QLD to Perth
Metro.
Delivery to Regional Areas
As above – with trolleys to be delivered to the regional area's own freight
forwarder depot based in or near Perth Metro.
Larger order delivery
10 - 20 trolleys factory dispatch time would be 4 - 6 weeks depending on the
factory back order level and 21+ trolleys would be supplied to a customer
approved delivery schedule.
Standard Features
Refer to Trolleys Price
Schedule for Accessories and
Factory Fitted Options


X-ray translucent top
Choice of 3 height ranges
Note: Various mattress options
are available.



Backrest / manual CPR release operated from both sides
Powder coated alloy and stainless steel
15 degrees Trendelenburg in both directions
Colour options
Sunny Orange, Forest Green, Pastel Blue, Deep Violet, Flame Red
Safe Working Load
300kg
Height Range
440mm – 810mm
Dimensions (L x W)
2135mm x 815mm
Weight
98kg
Warranty
The warranty shall be as per the HCNS331713 Request and as detailed in
Select Medical’s Operation Manual. In the event of a conflict arising between
the terms stipulated in the warranties, the HCNS331713 Head Agreement
terms will take precedence. Please contact Contract Manager for a copy of
the Operation Manual.
Service & Maintenance
Servicing after warranty can be conducted by Unicare Health Support
Buyers Guide
Page 72 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY I: ELECTRIC TROLLEYS
Howard Wright
M9 Trauma Stretcher
Howard Wright
M9 Transfer Stretcher (without radiolucent deck)
Technical Criteria
Function
Multi-purpose, general use trolley.
Metropolitan Delivery
Maximum delivery times shall not exceed 14 weeks
Regional Delivery
Large order deliveries
Standard Features
Refer to Trolleys Price Schedule for
Accessories and Factory Fitted Options
Lead times to rural areas will vary due to location. Maximum lead-times by region are indicated below:
Southwest: 15 weeks
Great Southern: 15 weeks
Wheatbelt:15 weeks
Goldfields: 16 weeks
Midwest: 16 weeks
Pilbara:18 weeks
Kimberley:18 weeks
Orders over 40 units will incur a further lead time of 2 weeks
Orders over 80 units will incur a further lead time of 4 weeks
 Fully electric functions with individual lock-out and battery backup
 Head and foot end mattress retainers
 High performance LINAK and TENTE components, inc 150 mm dual castors
 Central locking braking system with 4 brake pedals and 5th wheel steering
 16° Trendelenburg & 13.5° reverse Trendelenburg
 Fold down, horizontal bar, ergonomic side rails
 Drainage bag rails

4 section radiolucent deck

Colour options
None. Standard grey-white
Safe Working Load
Standard: 300kg (WA Bogie Option (must be factory fitted): 250kg)
Buyers Guide
Page 73 of 106
No radiolucent deck
BUYERS GUIDE
HCNS331713
Height Range
350mm – 800mm
430mm – 880mm
Dimensions (L x W)
2222mm x 822mm
2220mm x 820mm
Weight
130kg
120kg
The standard warranty period is 24 months from the date of manufacture.
An option of extended warranty to a period of 60 months is available.
Warranty
Buyers Guide
Page 74 of 106
BUYERS GUIDE
HCNS331713
APPENDIX C – CATEGORY 3: EXAMINATION COUCHES AND TREATMENT CHAIRS
SUB CATEGORY J: EXAMINATION COUCHES
ArjoHuntleigh
Omega 3-Section Couch
Howard Wright
M7 Examination Couch
Technical Criteria
Metropolitan Delivery
1-2 Couches – next working day
Regional Delivery
As above + 3-5 working days
Large order delivery’s
3+ couches maximum delivery shall not exceed 12 weeks
Standard Features





Refer to Couches and
Chairs Price Schedule for
Accessories and Factory
Fitted Options
Buyers Guide
3 Sections
Electric height adjustment
Electric backrest (-24o - +84 o)
Electric footrest (0 – 80 o)
100mm Individual locking castors (optional upgrade to
125mm central locking castor system)
12-14 weeks
1 Lead times to rural areas will vary due to location. Maximum lead-times by
region are indicated below:
Southwest: 15 weeks
Great Southern: 15 weeks
Wheatbelt:15 weeks
Goldfields: 16 weeks
Midwest: 16 weeks
Pilbara:18 weeks
Kimberley:18 weeks
Orders over 40 units will incur a further lead time of 2 weeks
Orders over 80 units will incur a further lead time of 4 weeks
 2 Sections
 Fully electric functions with individual lock-out
 High performance Linak and TENTE components
 150mm Central locking castors with 2 brake pedals and 1 steer castor
 Paper roll holder (also available without this feature – ref Couches and
Chairs Price Schedule for product codes)
Page 75 of 106
BUYERS GUIDE
HCNS331713
 Fully upholstered top (3 colour options)
 Breath hole and plug
 1 Handset
 16° Trendelenburg & reverse Trendelenburg
 1 Handset and handset storage rails
 Nose hole
 CPR backrest emergency release option
Charcoal, Caribbean (green), Off white, Wedgwood (navy), Carnival
(yellow), Periwinkle (blue), Taupe
Colour options
Corona Blue, Cyclamen (red), Navy
Safe Working Load
180kg
300kg including patient and accessories
Height Range
480mm - 880mm
Standard 440mm – 850mm
Battery Back-Up
Not standard - available as an optional upgrade (refer to
Price Schedule for details.)
Yes - standard feature
Dimensions (L x W)
1965mm x 700mm
2016mm x 690mm (with side rails 820mm)
Weight
85kg
85kg
Warranty
Two (2) years.
Notes
Buyers Guide
For the WA bogie option ONLY – either the side rails or the instrument tray
can be selected but not both. This restriction does not apply to the standard
couch.
Page 76 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY K: TREATMENT CHAIRS
TekMed Pty Ltd
Bionic ComfortLine
Fresenius Medical Care Seating (Australia) Pty Ltd
Thompson T688 Series Chair
Technical Criteria
Function
A multi-use, general purpose treatment chair.
A multi-use, general purpose treatment chair.
Metropolitan Delivery
6 – 8 weeks
1-5 chairs. 4 weeks for standard colour grey
Regional Delivery
8 – 10 weeks
1-5 chairs. 4-6 weeks for standard colour grey
Larger Orders
Standard Features
Refer to Couches and Chairs
Price Schedule for Accessories
and Factory Fitted Options
Orders Greater than 10 units may require additional lead times
which can be provided at the time of order placement
 In-chair CPR position
 One-touch memorised Trendelenburg
 3 Variable memorised one-touch positions for height, recline
and/or layback
 Height adjustable swing-out armrests
 Battery operation as standard
 Dual rear caster central braking
 Dual hand-controls for patient and staff
 Easily removable upholstery for safe, simple cleaning
5+ chairs. 8-10 weeks for standard and other colours








Colour options
Buyers Guide
Wedgewood (light blue), Brunswick, Navy, Beaujolais (red),
Dolphin (grey), Cappuccino
Remote control allows individual adjustments of all sitting and
lying positions.
3 dimensional adjustable armrest supports a relaxed arm
position.
Removable armrests can be folded up easily to facilitate the
access
Electrically adjustable and removable foot rest allows a total
adjustment of 43cm
The height adjustable head rest provides individual comfort for
small and tall patients.
Both sided CPR pedals allows hands free activation
Central brake on both sides
Low entrance on request for an easy access also for patients in
wheelchairs.
Different colours in modern bi-colour design or unicolour.
Page 77 of 106
BUYERS GUIDE
HCNS331713
Safe Working Load
200kg
240kg
Height Range
Battery Back-Up
Dimensions (H)
Dimensions (L x W)
Weight
575mm – 830mm
Yes
Seat height 575-830mm
Upright 985mm / Supine1800mm x 875mm including arms
75kg
600mm - 800mm
Warranty
24 Months
12 Months
Buyers Guide
Standard height 1200mm. Low entry option – 1100mm
900mm 1500mm
92kg
Page 78 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY L: GYNAECOLOGICAL CHAIRS & COUCHES
ArjoHuntleigh
Akron Gynae 2
ArjoHuntleigh
Akron Gynae 3 Deluxe
ArjoHuntleigh
Akron Gynae 3
Technical Criteria
Metropolitan Delivery
Regional Delivery
Large Orders
Next working day delivery
Next working day delivery
Next working day delivery
As above except depending on location
and volume, we would expect an
additional transport time of 3-5 days.
For quantities in excess of 2 chairs, 12
weeks will apply.
 Detachable head cushion
 Mobile hoist compatible
 Electric backrest and height
operation
As above except depending on location
and volume, we would expect an
additional transport time of 3-5 days.
For quantities in excess of 2 chairs, 12
weeks will apply.
 Paper roll holder
As above except depending on location
and volume, we would expect an
additional transport time of 3-5 days.
For quantities in excess of 2 chairs, 12
weeks will apply.
 125mm central locking castors



Electric tilt
Electric backrest and height operation
Standard Features
Choice of fold-down seat extension or
removable seat extension
 Moulded base shroud
 Contourline TM upholstery
 Matching operators chair / stool
 Electric tilt, backrest and height
operation
As per HCNS318608. Further,
ArjoHuntleigh shall provide 36 months for
all components, and 10 years on the steel
bed frame.
Colour options
Retractable Wheel Base 550mm –
910mm
Linked Wheel Base 630mm – 990mm
Yes
1730mm (inc seat extension) x 640mm
Safe Working Load
225kg
225kg
225kg
Height Range
550mm – 910mm
550mm – 910mm
550mm – 910mm
Battery Back-Up
Electric battery backup will provide
power for up to 10 hours continuous
use.
Electric battery backup will provide power
for up to 10 hours continuous use.
Electric battery backup will provide power
for up to 10 hours continuous use.
Dimensions (L x W)
1730mm x 640mm
1730mm x 640mm
1730mm x 640mm
Buyers Guide
Page 79 of 106
BUYERS GUIDE
Warranty
HCNS331713
36 months for all components, and 10
years on the steel frame.
36 months for all components, and 10
years on the steel frame.
Notes
Buyers Guide
Page 80 of 106
36 months for all components, and 10
years on the steel frame.
Removable foot end available as an
option
BUYERS GUIDE
HCNS331713
APPENDIX D – CATEGORY 4: NEONATAL & PAEDIATRIC COTS
SUB CATEGORY M: NEONATAL COTS
K Care Healthcare Equipment
KH940 Mobile Baby Bassinet
K Care Healthcare Equipment
KH940S Mobile Baby Bassinet
Technical Criteria
Delivery all WAPHCU
2 – 3 weeks from receipt and confirmation of order
Pre-zinc treated epoxy powder coated steel
Standard Features
 Moulded Acrylic bassinet
 2 Moulded plastic utility containers
 Bassinet can be elevated at either end
 Soft vinylclave covered mattress
125mm Braking Castor
Height Adjustable
No
Safe Working Load
50kg
Cot Dimensions (L x W x H)
780mm x 400mm x 990mm
Mattress Dimensions (L x W x H)
650mm x 300mm x 50mm
Optional Accessories
 75mm Twin Wheel Castor
 Waste outlet
 Extra shelf
Warranty
36 months
Buyers Guide
All stainless steel construction
Page 81 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY M: NEONATAL COTS
K Care Healthcare Equipment
KH944 Kerry Neonatal Cot with Mattress and Drop
Sides, Adjustable Tilt, Powder Coated Frame
K Care Healthcare Equipment
KH944S
Technical Criteria
Delivery all WAPHCU
2 – 3 weeks from receipt and confirmation of order
Pre-zinc treated epoxy powder coated steel


Standard Features


The KH944/S is a cot with vertical side bars that allows airflow
There is a full size tray under the cot and 205 mm above the floor that provides adequate storage. The tray is 50 mm
deep.
125mm single wheel semi enclosed castors
Trendelenburg 12o above horizontal
Height Adjustable
No
Safe Working Load
50kg
Cot Dimensions (L x W x H)
925mm x 640mm x 1320mm
Mattress Dimensions (L x W x H)
860mm x 550mm x 50mm – supplied with the cot
Optional Accessories





Warranty
36 months
Buyers Guide
All stainless steel construction
O2 bottle carrier
Replacement mattress
IV Pole
5” swivel castors
5” total lock castors
Page 82 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY M: NEONATAL COTS
K Care Healthcare Equipment
FN20-3802 OxfordEME Neonatal Cot with Mattress and
Drop Sides, Powder Coated Frame
Medical Sales & Service
Oostwoud Infant Crib
Technical Criteria
Delivery all WAPHCU
2 – 3 weeks from receipt and confirmation of order
12 – 14 weeks
Pre-zinc treated epoxy powder coated steel



Standard Features



Height Adjustable
No
Safe Working Load
45kg
Buyers Guide
The FN20-3802 is a cot with vertical side bars that
allow airflow
There is a full size tray under the cot and 293 mm
above the floor that provides adequate storage.
125mm single wheel semi enclosed castors
1 steering castor
Trendelenburg 12o above horizontal
aluminium Dimensions of bed surface (internal): 89,5
x 50 cm
 Mechanically height-adjustable from 70 - 90 cm
 Sides made from transparent plexiglass or bars that
can slide down in four heights: 48 cm (versus lying
surface), 35 cm, 20 cm and 7 cm
 Head and foot ends with easily-detachable end
sections (plexiglass or bars)
 Lying surface can be tilted 12º
 4 castors, Ø 125 mm, 2 with brakes positioned
crossways
 Metal parts epoxy-coated in many possible colours
Yes – Elevation by winding handle, surface adjusts 650850mm
50kg
Page 83 of 106
BUYERS GUIDE
HCNS331713
Cot Dimensions (L x W x H)
1020mm x 683mm x 1434mm
1079mm x 607mm x 1187 to 1387mm
Mattress Dimensions (L x W x H)
920mm x 590mm x 55mm – supplied with the cot
900mm x 500mm x 100mm
Optional Accessories
O2 bottle carrier
Replacement mattress
IV Pole
125mm Bolt Hole Braking Castor
125mm Bolt Hole Plain Castor
The infant crib can be provided with a canopy bar and/or a IV
stand (optional).
Warranty
36 Months
24 Months
Buyers Guide
Page 84 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY N: PAEDIATRIC COTS
K Care Healthcare Equipment
KH943 EW Stainless Steel Paediatric Cot
K Care Healthcare Equipment
KH943 Paediatric Cot Epoxy Coated
Technical Criteria
Delivery all WAPHCU
2 – 3 weeks
2 – 3 weeks
Epoxy coated mild steel frame
Welded stainless steel frame
Standard Features
 50mm Thick welded mattress
 Trendelenburg 12o above horizontal
 Drop sides and ends
Safe Working Load
50kg
Cot Dimensions (L x W x H)
1440mm x 760mm x 940mm
Weight
75kg
Mattress Dimensions (L x W x H)
1380mm x 700mm x 50mm
Optional Accessories







Warranty
36 Months
Buyers Guide
Clip on IV pole
Oxygen bottle holder
Chart holder
Double drop side latch
Safety enclosure
Orthopaedic frame
Paediatric cot tray
Page 85 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY N: PAEDIATRIC COTS
Pacific Healthcare
Novymed Perlie
Medical Sales & Service
Oostwoud Paediatric Cot
Technical Criteria
Delivery Metropolitan
2 – 3 weeks from receipt and confirmation of order
3 – 5 days
Delivery Regional
2 – 3 weeks from receipt and confirmation of order
5 – 10 days depending on quantity and location
Large Orders
As above
Maximum delivery time will not exceed 12 weeks




Standard Features
Buyers Guide
Mechanical height-adjustment
Tilt able base with gas spring support
Central wheel lock including steering wheel
150 mm diameter castors, including one anti-static
castor
 Removable and interchangeable end sections (bars
of plexiglass) at head end and foot end
 Side rails that slide away under the surface of
the bed and gas spring-supported heightadjustment
 Child-proof operation of side rails
 Side
rails adjustable in 3 positions: high,
halfhigh and
l ow
 Highest position of side rails 800 mm
 Distance between bars 60 mm
 Choice of bed length of 120cm or 150cm
 Fastening brackets for restraining
systems
•The side guards have the following positions completely
down and completely up
•Four double track wheels Ø 150 mm
•Central braking system and steering wheel
•Electrical height adjustment of mattress platform from
approx. 79 cm to 119 cm
•Reverse-Trendelenburg adjustment possibilities
•Including hand control box with lock system
•External dimensions: 161 x 89 x 165 cm
•Recommended mattress size: 125 x 63 cm
•Provided with Australian plug
Page 86 of 106
BUYERS GUIDE
HCNS331713
Height Adjustable
Yes – Electrically operated with battery backup. Height range
20cm, All 4 legs extend via worm drive mechanisms offering
a clean and neat design with no exposed height adjusting
arms or mechanism.
Safe Working Load
110kg
125kg
Cot Dimensions (L x W x H)
1324mm x 877mm x 1597mm to 1797mm
1610mm x 900mm x 1690mm
Mattress Dimensions (L x W x H)
1130mm x 640mm x 100mm – supplied with the cot
1595mm x 850mm x 100mm
Safety Enclosure
Yes
Yes
Warranty
36 Months
24 Months
Buyers Guide
Yes – 790mm to 1040mm
Page 87 of 106
BUYERS GUIDE
HCNS331713
APPENDIX E – CATEGORY 5: MATTRESS (STATIC & DYNAMIC) & PILLOWS
SUB CATEGORY O: GENERAL WARD MATTRESS - STATIC
Howard Wright
HospEquip
Dyna-Form Mercury
Softform MaxiGlide Softform Premier
Prema Ward
Prema Compact
Tempura P
Technical
Criteria
Metropolitan
Delivery
12 – 14 Weeks
Within 3 working days
Regional
Delivery
Within 7 working days
Large
orders
For orders over 20, lead time could be 12 weeks due to manufacturing
and shipping


Key
Features

Radiolucent
Use of a denser base 'U' Core foam enables firmness for CPR
purposes and side support for assistance in patient transfer
Heel section of mattress has smaller castellated cells in heel
section to further reduce the pressure on the vulnerable heel
section of bed bound patients
Safe
Working
Load
254kg
Sealing
High Frequency Thermal Welding including zip component
Buyers Guide
247kg
247kg
Lead times to rural areas will vary due to location. Maximum lead-times by region
are indicated below:
Southwest: 15 weeks
Great Southern: 15 weeks
Wheatbelt:15 weeks
Goldfields: 16 weeks
Midwest: 16 weeks
Pilbara:18 weeks
Kimberley:18 weeks
Orders over 40 units will incur a further lead time of 2 weeks
Orders over 80 units will incur a further lead time of 4 weeks
The mattress has a uniform radiolucency suitable for radiography.
250kg
250kg
150kg
High Frequency Welded
High Frequency Welded
High Frequency
Welded
Page 88 of 106
BUYERS GUIDE
HCNS331713
Waterfall
Flaps
No see above
3 sided Waterproof Zip
3 sided Waterproof Zip
Waterfall Zip foot end
Handles
2 Handles on one side of the mattress to assist in transport
No
No
No
Dimensions
(L x W)
1970mm x 855mm
1970mm x 855mm
1970mm x
885mm
2000mm x 860mm
1900mm x 860mm
2000mm x 860mm
Depth
150mm
150mm
150mm
160mm
160mm
150mm
11kg
14kg
14kg
14kg
14kg
20.3kg
Not required
Can be turned and rotated
but not required.
Can be turned and rotated
but not required.
No turning
8 years on foam, 4 years on the cover.
4 Years
Mattress
Weight
Turning
Instructions
Warranty
Buyers Guide
Page 89 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC (OVERLAYS)
ArjoHuntleigh
Alpha Active 3 Overlay
HospEquip
Talley Quattro Overlay
Technical Criteria
Metropolitan Delivery
Regional Delivery
Large orders
Function
Buyers Guide
Next day delivery
72 hour delivery
For orders over 20 units allow 4 weeks from order placement
Within 3 working days
Within 7 working days
For orders over 50, lead time could be 12 weeks due to manufacturing and
shipping
The Alpha Active® 3 pressure redistributing mattress overlay system
has been designed for the prevention and management of pressure
injury. The system has been designed to offer a cost effective solution
suitable for home and community care settings.
2 Modes of operation – Complements prevention and treatment
protocols while accommodating clinical and patient preference.
Active/Alternating mode: periodically redistributes pressure away from
vulnerable areas by alternately inflating and deflating cells beneath
the patient. Ideal for prevention in the higher risk patient, particularly
for those unable to be frequently repositioned.
Reactive/Static mode: cell pressure is equalised to redistribute the
body weight over a greater surface area: ideal for patients unable to
tolerate a moving surface or those in rehabilitation.
• Variable pressure control settings – allows
appropriate individual pressure settings to be set via simple control
• Audio & Visual alarms – includes Low pressure alarm,
Power fail alarm and Pump fault alarm
• Modular construction – contributes to ease of cleaning and
maintenance
• Ergonomic, compact and quiet pump – ideal for home and
community care use
• Transport facility – easy to use transport mechanism provides patient
support. Cell pressures are
automatically equalised, leaving a comfortable even surface
• Static head cells – Enhances head section comfort and stability
During the 1-in-4 Active cell cycle the patient is supported on at least 75%
of the mattress surface at all times whilst the pressure on 25%
of the body is relieved. This provides a higher level of comfort and lower
average support pressures compared to 2 or 3 cell cycle systems, together
with increased patient compliance.
When in Continuous Low Pressure therapy mode pressure is equalized
within the cells, allowing greater immersion into the mattress surface and
optimum pressure distribution.
AUTO support feature automatically adjusts pressure within each of the
cells throughout the cycle so that support, posture and therapy are
constantly maintained at optimum levels, in response to patient weight,
movement and position. Equalization of cell pressure automatically takes
place at each stage of the cycle, again to ensure precise pressure and
therapy is applied.
Air cells feature ortho-differential support (ODS) which provides optimum
internal cell pressures for varying body weights and shapes, automatically
compensating for the patient’s BMI. Narrower in the center than at the
outer edge, air cells feature in-built support pressure differential, supporting
the smaller, lighter patient on the softer central area of the cell, and the
larger, heavier patient on the firmer outer edges, as well as providing a
feeling of security for the patient.
Page 90 of 106
BUYERS GUIDE
HCNS331713
ArjoHuntleigh
Alpha Active 3 Overlay
HospEquip
Talley Quattro Overlay
Technical Criteria
CPR Function
Safe Working Load
• CPR deflate - rapid deflation function allows CPR to be administered
without unnecessary delay.
The Alpha Active 3 mattress replacements has a CPR pin positioned
at the head of the bed. By pulling the CPR pin, the mattress will
deflate is less than 10 seconds. There is an identification tag near the
valve to ensure quick recognition of location of the valve
40kg – 135kg
CPR release with rapid deflation of 10 seconds
0 – 160kg
Recommended
Pressure Injury Stage
Stage 1 and 2 pressure injury with the ability to nurse patients with
stage 3 and 4 pressure injury with additional nursing care. Designed
for those at a medium to high risk of pressure injury with Braden
scores between 10 and 20
Less than 12 up o stage 3 pressure injury
Sealing
Overlay is kept in place with a solid zipper
Welded Seams
Waterfall Flaps
Material flaps to reduce fluid ingress
Cell Cycle Times
10 mins
1 in 4 cells cycle, 16 minute cycle time
Pump
The control box will never exceed a noise level of 40dBa. Testing has
shown the device to be quiet and vibration free with vibration
eliminating rubber pads to sit against the patient bed to eliminate
vibration from the pump.
LCD Screen, audible and Visual alarms that indicate AC fail and low
pressure.
Cells
The product will continue to inflate and deflate in a 10 minute
timeframe despite the load. This will not change up to the maximum
patient load for this mattress.
Cells can be disconnected and individually replaced
Battery Backup
The Alpha Active 3 does not have a battery back-up for function,
however has a back- up battery to maintain the alarm if power fails.
This enables the user to switch for transport mode in periods of power
inaccessibility.
Back up battery to run the fault indication on the LCD screen
Transport Mode
12 Hours
Up to 12 – 15 hours
Static function
Yes
Max Inflate Mode
Manually Reverting
No - The Alpha Active 3 has a simple static to alternating function on
Can manually revert but has 15 minute default – reverts back to previous
Buyers Guide
Cells can be individually replaced
Page 91 of 106
BUYERS GUIDE
HCNS331713
ArjoHuntleigh
Alpha Active 3 Overlay
HospEquip
Talley Quattro Overlay
Technical Criteria
the pump. The mode that the mattress is in is clearly displayed on the
mattress pump.
setting
Temperature Control
The Alpha Active 3 mattress has small pin holes in the mattress
surface providing micro air loss. This will allow air to move around the
patient and influence the microclimate of the patient. There is no
mechanism to heat the mattress temperature. The standard
temperature of the air entering the pump will be room temperature
Low Air Loss feature
Width and Length
850mm x 1950mm
900mm x 1920mm
Pressure Zones
The Alpha Active 3™ is a manual weight adjustment system with
using a weight dial on the pump to set the correct pressure. This
clinician should increase this by 20Kg for the patient sat above 30
degrees.
Comfort settings: soft, medium, firm and seated
Depth
125mm
130mm
Weight
5kg
6.3.kg Mattress - 3.4kg pump
Warranty
2 years on covers, 4 years on internal pump components, 2 years on
tubing etc
2 years
Buyers Guide
Page 92 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS
Hill-Rom Pty Ltd
ClinActiv+ MCM - Alternating Low Pressure
Hill-Rom Pty Ltd
ClinActiv+ MCM - Continuous Low Pressure
Technical Criteria
Metropolitan Delivery
Regional Delivery
Large orders
Function
Minimum 2-4 weeks from receipt of order ( if in stock )
Minimum 2-4 weeks from receipt of order ( if in stock )
Maximum 14-16 weeks from receipt of order
Maximum 14-16 weeks from receipt of order
Minimum 4-6 weeks from receipt of order ( if in stock )
Minimum 4-6 weeks from receipt of order ( if in stock )
Maximum 14-16 weeks from receipt of order
Maximum 14-16 weeks from receipt of order
Hill-Rom will hold a minimum of 10 units in stock . If a large number of units is required , early notification is appreciated
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
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


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

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Five individual low-pressure zones, including a dedicated heel zone.
Real I-mmersion™ therapy by providing maximum support area at all times
Real-time pressure adjustment with the I-mmersion™ pressure control system.
Flexibility in choosing between continuous or alternating low-pressure therapy mode by the changing of a simple
Airflow option for optimal Microclimate management – adjust automatically only when patient needs it.
Rapid CPR-mode
Patient egress alarm
Lockable control unit
Enhanced cable management
Rapid CPR-mode
Patient egress alarm
Lockable control unit
Enhanced cable management
Unlike many conventional alternating pressure mattresses on the market that can take up to one hour or longer for the mattress to inflate sufficiently
to support a patient, the ClinActiv mattress can be installed and is ready for use in less than 10 minutes.
Real Time Pressure Management. Advanced pressure control technology adjusts cushion pressures instantly for real time pressure adjustment and
optimal pressure redistribution. Optimal pressure redistribution is continually provided to your patients regardless of their size, shape weight or
position. This is accomplished by Hill-Rom's Vario Sensor Technology . The Vario detects the immersion of the pt and sends a message to the
control box to adjust internal cushion pressures accordingly
Buyers Guide
Page 93 of 106
BUYERS GUIDE
HCNS331713
Hill-Rom Pty Ltd
ClinActiv+ MCM - Alternating Low Pressure
Hill-Rom Pty Ltd
ClinActiv+ MCM - Continuous Low Pressure
Technical Criteria
CPR Function
Yes - Left Hand Side – Foot end
Safe Working Load
160kg Therapeutic Weight Limit which is the maximum patient weight
guaranteeing clinical efficacy in all usual backrest positions. SWL Static = 350kg
Recommended
Pressure Injury Stage
Stage 4 - please note Hill-Rom recommends the ClinActivPlus MCM is utilised in conjunction with Clinical Pressure Management including regular
repositioning ( dependent on Pressure Injury Risk ) , Skin checks and relevant hygiene , optimum nutritional care
Sealing
As this is an alternating mattress, the alternating surface is surrounded by a robust cover, manufactured with 2 way stretch material, that is vapour
permeable, antimicrobial, antifungal and bacteriostatic.
Waterfall Flaps
This cover is kept in place with a solid zipper that incorporates material flaps to reduce fluid ingress and provides a robust external cover to the
alternating mattress.
Cell Cycle Times
10 minute cycle time. Unlike many conventional alternating pressure
mattresses on the market that can take up to one hour or longer for
the mattress to inflate sufficiently to support a patient, the ClinActiv
mattress can be installed and is ready for use in less than 10 minutes
160kg Therapeutic Weight Limit which is the maximum patient weight
guaranteeing clinical efficacy in all usual backrest positions. SWL - Static =
350kg
No cycle times with Continuous Low Pressure. Inter-cushion Pressures are
constantly adjusting to ensure optimum immersion and subsequent
optimum interface pressures. CLP
Pump
Cells
This is not a feature of the ClinActiv+MCM
Battery Backup
2 hrs
2 hrs
Transport Mode
4 hrs
4 hrs
Static function
Yes
yes
Manually Reverting
Auto revert after 10 mins but if longer /shorter Pmax time is required
Auto revert after 10 mins but if longer /shorter Pmax time is required
Temperature Control
The MCM - MicroClimate Management feature offers management of moisture buildup . However - there is no temperature control.
Width and Length
850mm x 2030mm
Pressure Zones
5 independent zones of support enhance pressure redistribution and patient comfort. The ClinActiv therapy surface has been designed with five
independent automatically adjusting low pressure zones to enable the patient to be immersed into the mattress to maximize pressure redistribution
and comfort.
There is 2 alternating zones. Sacral, chest and upper leg zone are connected.
Buyers Guide
850mm x 2030mm
Page 94 of 106
BUYERS GUIDE
HCNS331713
Hill-Rom Pty Ltd
ClinActiv+ MCM - Alternating Low Pressure
Hill-Rom Pty Ltd
ClinActiv+ MCM - Continuous Low Pressure
Technical Criteria
• Continuous low pressure for the head zone to enhance comfort and provide a stable support under the patient’s head to reduce the risk of nausea
•Continuous or Alternating low pressure for the chest zone to maximise pressure redistribution in the main weight bearing area
•Continuous or Alternating low pressure for the sacral zone with the new Micro Cushions that allow more envelopment and immersion •Continuous or
Alternating low pressure cushions on the upper leg zone to support the weight of the legs and further reduce pressure on the heels.
•Continuous ultra low pressure Micro cushion heel zone. The Micro cushions will create maximum Immersion and envelopment – creating Ultra low
pressures.
There is a continuous zone under the heel zone in the therapeutic mattress that is in regulated low pressure. This zone is connected to the under
mattress zone.
Depth
180mm
180mm
Weight
14.2kg
4.2kg
Warranty
2 years
2 years
Note
The ClinActive+ MCM Alternating Low Pressure and the ClinActiv+ MCM – Continuous Low Pressure is the same mattress. The change of function
is achieved by changing a control module inside the pump.
Buyers Guide
Page 95 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS
HospEquip
Talley Pulsair Choice MRS Standard / Long
HospEquip
Talley Quattro Acute MRS
Within 3 working days
Within 7 working days
For orders over 50, lead time could be 12 weeks due to manufacturing
and shipping
AUTO support feature automatically adjusts pressure within each of
the cells throughout the cycle so that support, posture and therapy are
constantly maintained at optimum levels, in response to patient
weight, movement and position. Equalization of cell pressure
automatically takes place at each stage of the cycle, again to ensure
precise pressure and therapy is applied.
Within 3 working days
Within 7 working days
For orders over 50, lead time could be 12 weeks due to manufacturing and
shipping
DEEP CELL THERAPYTM - support pressures of 30mmHg or less The
unique design of the air cell in combination with the 24cm deep mattress
and QUATTRO THERAPYTM allows for extremely low interface pressures
in the inflated cells. Whilst providing pressure relief during the Active cycle,
pressures in the supporting cells are significantly lower than industry
standard with interface pressures of less than 30mmHg throughout 100% of
the cycle. Furthermore, the Deep Cell design is proven to benefit patients in
relation to comfort and sleep disturbance
Technical Criteria
Metropolitan Delivery
Regional Delivery
Large orders
Function
Air cells feature ortho-differential support (ODS) which provides
optimum internal cell pressures for varying body weights and shapes,
automatically compensating for the patient’s BMI. Narrower in the
center than at the outer edge, air cells feature in-built support
pressure differential, supporting the smaller, lighter patient on the
softer central area of the cell, and the larger, heavier patient on the
firmer outer edges, as well as providing a feeling of security for the
patient.
Low Air Loss’ Feature Air is released and circulated beneath the cover
to reduce humidity and help manage the patient’s microclimate.
Fully Launder-able The entire mattress can be thermally
decontaminated to Department of Health Circular HSG(95) 18
Buyers Guide
ODSTM cell design for optimum patient support and security Air cells
feature ortho-differential support (ODSTM) which provides optimum internal
cell pressures for varying body weights and shapes, automatically
compensating for the patient’s BMI. Narrower in the centre than at the
outer edge, air cells feature in-built support pressure differential, supporting
the smaller, lighter patient on the softer central area of the cell, and the
larger, heavier patient on the firmer outer edges, as well as providing a
feeling of security for the patient.
TISSUEgardTM air cell technology The unique patented TISSUEgard™ air
cell design features a pleated surface giving up to 15% additional support
area, allowing the patient to immerse into the mattress, virtually eliminating
lateral tension in the mattress surface. This results in reduced pressures,
Page 96 of 106
BUYERS GUIDE
HCNS331713
HospEquip
Talley Quattro Acute MRS
HospEquip
Talley Pulsair Choice MRS Standard / Long
Technical Criteria
standards for effective infection control.
TISSUEgardTM air cell technology The unique patented
TISSUEgard™ air cell design features a pleated surface giving up to
15% additional support area, allowing the patient to immerse into the
mattress, virtually eliminating lateral tension in the mattress surface.
This results in reduced pressures, shear and friction, the key
contributory factors to tissue damage, and alleviates the need for a
dedicated heel zone.
shear and friction, the key contributory factors to tissue damage, and
alleviates the need for a dedicated heel zone.
AUTOsupportTM - fully automatic pressure adjustment AUTOsupportTM
feature automatically adjusts pressure within each of the cells throughout
the cycle so that support, posture and therapy are constantly maintained at
optimum levels, in response to patient weight, movement and position.
Equalisation of cell pressure automatically takes place at each stage of the
cycle, again to ensure precise pressure and therapy is applied.
Continuous Low Pressure Therapy - optimum pressure distribution When
in Continuous Low Pressure therapy mode pressure is equalised within the
cells, allowing greater immersion into the mattress surface and optimum
pressure distribution
CPR Function
CPR release with rapid deflation of 10 seconds
Safe Working Load
Recommended
Pressure Injury Stage
Sealing
0 – 200kg
Cell Cycle Times
1 in 4 cell cycle, 16 minute cell cycle time
Pump
LCD Screen, audible and Visual alarms that indicate AC fail and low
pressure.
Cells
Individually replaced
Battery Backup
Back up battery to run the fault indication on the LCD screen
Transport Mode
Up to 12 – 15 hrs
Static function
Max Inflate Mode
Manually Reverting
Can manually revert to previous setting but otherwise will auto revert to previous setting after 15 minutes
Buyers Guide
0 – 200kg
Less than 12 up to stage 4 pressure injury
Welded Seams
Welded Seams
LCD Screen, audible and Visual alarms that indicate AC fail and low
pressure.
Page 97 of 106
BUYERS GUIDE
HCNS331713
HospEquip
Talley Quattro Acute MRS
HospEquip
Talley Pulsair Choice MRS Standard / Long
Technical Criteria
Temperature Control
Low Air Loss Feature
Width and Length
880mm x 1980mm
880mm x 1950mm
Depth
180mm
180mm
Weight
8kg / std – 9.4kg Long
9.4kg
Warranty
2 years
2 years
Buyers Guide
Page 98 of 106
BUYERS GUIDE
HCNS331713
SUB CATEGORY P: GENERAL WARD MATTRESS – DYNAMIC MATTRESS
HospEquip
Talley Quattro Plus MRS Standard / Long
Technical Criteria
Metropolitan Delivery
Regional Delivery
Large orders
Within 3 working days
Within 7 working days
For orders over 50, lead time could be 12 weeks due to manufacturing and shipping
QUATTRO® THERAPY - clinically proven pressure relief, lower interface pressures and enhanced comfort During the
1-in-4 Active cell cycle the patient is supported on at least 75% of the mattress surface at all times whilst the pressure
on 25% of the body is relieved. This provides a higher level of comfort and lower average support pressures
compared to 2 or 3 cell cycle systems, together with increased patient compliance.
AUTOsupportTM - fully automatic pressure adjustment AUTOsupportTM feature automatically adjusts pressure within
each of the cells throughout the cycle so that support, posture and therapy are constantly maintained at optimum
levels, in response to patient weight, movement and position. Equalisation of cell pressure automatically takes place
at each stage of the cycle, again to ensure precise pressure and therapy is applied.
Function
Continuous Low Pressure Therapy - optimum pressure distribution When in Continuous Low Pressure therapy mode
pressure is equalised within the cells, allowing greater immersion into the mattress surface and optimum pressure
distribution
TISSUEgardTM air cell technology The unique patented TISSUEgard™ air cell design features a pleated surface
giving up to 15% additional support area, allowing the patient to immerse into the mattress, virtually eliminating lateral
tension in the mattress surface. This results in reduced pressures, shear and friction, the key contributory factors to
tissue damage, and alleviates the need for a dedicated heel zone.
ODSTM cell design for optimum patient support and security Air cells feature orthodifferential support (ODSTM) which
provides optimum internal cell pressures for varying body weights and shapes, automatically compensating for the
patient’s BMI. Narrower in the centre than at the outer edge, air cells feature in-built support pressure differential,
Buyers Guide
Page 99 of 106
BUYERS GUIDE
HCNS331713
HospEquip
Talley Quattro Plus MRS Standard / Long
Technical Criteria
supporting the smaller, lighter patient on the softer central area of the cell, and the larger, heavier patient on the firmer
outer edges, as well as providing a feeling of security for the patient
CPR Function
CPR release with rapid deflation of 10 seconds
Safe Working Load
0 – 200kg
0 – 160kg
Recommended Pressure Injury Stage
Less than 12 up to stage 4 pressure injury
Less than 12 up to stage 3 pressure injury
Sealing
Welded Seams
Waterfall Flaps
Waterproof cover
Cell Cycle Times
1 in 4 cell cycle, 16 minute cell cycle time
Pump
LCD Screen, audible and Visual alarms that indicate AC fail and low pressure.
Cells
Individually replaced
Battery Backup
Back up battery to run the fault indication on the LCD screen
Transport Mode
Up to 12 – 15 hours
Static function
Max Inflate Mode
Manually Reverting
15 minute default - reverts back to previous setting
Temperature Control
Low Air Loss Feature
Width and Length
880mm x 1980mm Standard
900mm x 1920mm Long
Depth
180mm
130mm
Weight
9.4kg
6.3kg
Warranty
2 years
Buyers Guide
Page 100 of 106
BUYERS GUIDE
HCNS331713
CATEGORY Q: GENERAL WARD PILLOWS - REUSABLE
Confident Care Products
Heat Sealed MVP Waterproof Pillow
Jaspa Herington
Starcare Healthcare Hospital Pillow
Technical Criteria
Delivery shall be free into store throughout Western Australia.
Delivery will be FIS to Perth and a 200km radius. Regional delivery will be
FIS to a freight forwarder of their choice in the Perth region.
72 hrs
4 weeks
96 hrs
Fabric is breathable. There are tiny holes in the top fabric that allows air to
escape. There is another layer below this ensuring fluid is impenetrable
Sealing
Heat Sealed with valve
3 sides Heat welded seams. 4th side double taped and stitched
Size (LxWxH)
700mm x 450mm x 160mm
650mm x 400mm x 210mm
Weight
600gms
600gms
2 years
As per HCNS 331713 Head Agreement and general faulty workmanship
clause set by industry.
Delivery Charge
Metropolitan Delivery
Regional Delivery
Warranty
Buyers Guide
Page 101 of 106
BUYERS GUIDE
HCNS331713
CATEGORY Q: GENERAL WARD PILLOWS - REUSABLE
Unicare Health
Pillow, Wipe Clean, Cura, Stitched Seams
Unicare Health
Pillow, Wipe Clean, Cura Welded Seams with Air Relief Valve
Technical Criteria
Metropolitan Delivery
72 hrs
1 – 2 days
Regional Delivery
96 hrs
As above but with an additional lead time of 3 – 5 days for transport.
Sealing
The stitched seams are very durable and are ideal for general
purpose use.
The air relief valve is located on the seam of the pillow, the valve is
positioned in such a way that fluid entry will not occur
Size (LxWxH)
630mm x 430mm x 100mm
750mm x 470mm x 100mm
Weight
450gms
550gms
Warranty
6 Months
6 Months.
Buyers Guide
Page 102 of 106
BUYERS GUIDE
HCNS331713
CATEGORY R: GENERAL WARD PILLOWS – SINGLE PATIENT USE
Confident Care Products
Polyester Fill Pillow
Jaspa Herington
Essentials SWPRES
Technical Criteria
Delivery shall be free into store throughout Western Australia.
Delivery will be FIS to Perth and a 200km radius. Regional delivery will be
FIS to a freight forwarder of their choice in the Perth region.
Metropolitan Delivery
72 hrs
12 Business Days
Regional Delivery
96 hrs
12 Business Days to Freight Forwarder of regional area choice
Cotton Cover, stitched seams
Non woven fabric. Water resistant. Breathable. 3 sides sealed internal, 4th
side overlocked
Size (LxWxH)
700mm x 450mm x 150mm
640mm x 390mm x 190mm
Weight
500gms
500gms
As per HCNS331713 Head Agreement
As per HCNS 331713 Head Agreement and general faulty workmanship
clause set by industry.
Delivery Charge
Sealing
Warranty
Buyers Guide
Page 103 of 106
BUYERS GUIDE
HCNS331713
LIST OF PRODUCTS AVAILABLE
Category 1: Hospital Beds
(a) General Ward Bed
Company:
Product Name:
ArjoHuntleigh
Enterprise 8000X Electric Bed
Product Model/Part
Number:
E8000X
Hill-Rom Pty Ltd
Hill-Rom HR900
HR900SSR
Hill-Rom Pty Ltd
Hill-Rom VersaCare
VC755
Howard Wright Limited
M9 Ward Bed - with horizontal side rails
M91A211+13
Howard Wright Limited
M9 Compact Bed - with horizontal side rails
M92A211+13
(b) Bariatric (inc Mattress)
Company:
Product Name:
ArjoHuntleigh
Contoura 1000
Product Model/Part
Number:
C1000
ArjoHuntleigh
Contoura 1080
C1080
Hill-Rom Pty Ltd
TotalCare Bariatric
TCBPlus 765
(c) Critical Care
Company:
Product Name:
Hill-Rom Pty Ltd
VersaCare
Product Model/Part
Number:
VC755
Hill-Rom Pty Ltd
VersaCare
VC955
Hill-Rom Pty Ltd
Progressa
Pro 885
Howard Wright
M8 Intensive Care Bed with PREMA Ward
Mattress
M84321+22
Plus HC00103
Howard Wright
M8 Intensive Care Bed with TEMPUR Premier
Mattress
M84321+22
Plus MARM002
(d) Birthing Beds
Company:
Product Name:
Hill-Rom Pty Ltd
Affinity Birthing Bed
Product Model/Part
Number:
AF400 ( Lift Off)
Hill-Rom Pty Ltd
Affinity Birthing Bed
AF600 ( Stow and Go )
Stryker Australia Pty Ltd
LD304
4701
(g) Ultra Low
Company:
Product Name:
HospEquip
P5 Premium
Product Model/Part
Number:
PK5
Category 2: Patient Trolleys
(i) Electric Trolleys
Company:
Howard Wright
Howard Wright
Select Patient Care
Buyers Guide
M9 Transfer Stretcher - Plus PREMA Stretcher
Mattress
M9 Trauma Stretcher Plus PREMA Stretcher
Mattress
Product Model/Part
Number:
M94224+11 Plus M928-01,
HCS100B, M908-02
M93224+11 Plus M928-01,
HCS100B,M908-02
Contour Classic
CCE
Product Name:
Page 104 of 106
BUYERS GUIDE
HCNS331713
Category 3: Examination Couches & Treatment Chairs
(j) Examination Couches
Company:
Product Name:
ArjoHuntleigh
Omega 3 Section Couch
Product Model/Part
Number:
OECCT70
Howard Wright
M7 Examination Couch
M72A332+5
(k)Treatment Chairs
Company:
Product Name:
Fresenius Medical Care
T688 Medical Treatment Chair
Product Model/Part
Number:
T688
TekMed Pty Ltd
Bionic
ComfortLine
(l) Gynaecological Chairs & Couches
Company:
Product Name:
ArjoHuntleigh
Akron Gynae 2 Standard
Product Model/Part
Number:
2254
ArjoHuntleigh
Akron Gynae 3 Full Electric
2255
ArjoHuntleigh
Akron Gynae 3 Deluxe Full Spec
2256
Category 4: Neonatal & Paediatric Cots
(m) Neonatal Cots
Company:
Product Name:
Product Model/Part
Number:
InVitro Technologies
Neonatal Crib NICU Newborn
E1711-BFP X
K Care Healthcare Equipment
Kerry Mobile Moulded Acrylic Baby Bassinet,
Single with Soft Mattress and 2 Moulded Utility
Containers, Powder Coated Frame
KH940
K Care Healthcare Equipment
Kerry Mobile Moulded Acrylic Baby Bassinet,
Single with Soft Mattress and 2 Moulded Utility
Containers, Stainless Steel Frame
KH940S
K Care Healthcare Equipment
K Care Healthcare Equipment
K Care Healthcare Equipment
Medical Sales & Service
Kerry Neonatal Cot with Mattress and Drop Sides,
Adjustable Tilt, Powder Coated Frame
Kerry Neonatal Cot with Mattress and Drop Sides,
Adjustable Tilt, Stainless Steel Frame
Oxford EME Neonatal Cot with Mattress and Drop
Sides, Powder Coated Frame
KH944
KH944S
FN20-3802
Oostwoud Infant Crib
3165
Company:
Product Name:
Product Model/Part
Number:
K Care Healthcare Equipment
Kerry Paediatric Cot with Mattress and Stainless
Steel Rails
KH943
K Care Healthcare Equipment
Kerry Paediatric Cot with Mattress and White
Powder Coated Frame and Rails
KH943EW
Medical Sales & Service
Oostwoud Paediatric Cots
3144/45E
Pacific Health Care
Novymed
Perlei
(n) Paediatric Cots
Buyers Guide
Page 105 of 106
BUYERS GUIDE
HCNS331713
Category 5: Mattress (Static & Dynamic)& Pillows
(o) General Ward Mattress - Static
Company:
Product Name:
HospEquip
Dyna-Form Mercury
Product Model/Part
Number:
Mat/Mer197/85.5
HospEquip
Softform MaxiGlide
SPGM197/88
HospEquip
Softform Premier
SPM197/85.5
Howard Wright Pty Ltd
Prema W
General Static
Howard Wright Pty Ltd
Prema C
General Static
Howard Wright Pty Ltd
Tempura P
General Static
(p) General Ward Mattress - Dynamic
Company:
Product Name:
ArjoHuntleigh
Alpha Active 3 Overlay
Product Model/Part
Number:
AA3/OLSYS
Hil--Rom Pty Ltd
ClinActiv+ MCM - Alternating Low Pressure
P02064
Hil--Rom Pty Ltd
ClinActiv+ MCM - Continuous Low Pressure
P02065
HospEquip
Talley Pulsair Choice MRS Standard
S6927
HospEquip
Talley Quattro Acute MRS
S1067
HospEquip
Talley Quattro Overlay
S0175
HospEquip
Talley Quattro Plus MRS Standard
S1047
(q) General Ward Pillows - Reusable
Company:
Product Name:
Confident Care Products
Heat Sealed MVP Waterproof Pillow (70x45x16)
Product Model/Part
Number:
MVPPIL
Jaspa Herington Pty Ltd
Starcare Healthcare Hospital pillow
STPRHC
Unicare Health
Unicare Health
Pillow, Wipe Clean, Cura, Stitched Seams, 630 x
430mm
Pillow, Wipe Clean, Cura, Welded Seams, with
Air Relief Valve, 750 x 470mm
C4100
C4102
(r) General Ward Pillows - Single Patient Use
Company:
Product Name:
Confident Care Products
Polyester Fill Pillow, 500gram fill, Cotton Cover
Product Model/Part
Number:
XPC -500
Jaspa Herington Pty Ltd
Essentials
SWPRES
Refer Product Information Schedules for further information.
Buyers Guide
Page 106 of 106