Toolbox Questions – Answers - References REF # 1 QUESTIONS What issues should be considered related to ‘copy forward’? ANSWER REVIEWED BY (TASKFORCE MEMBER) Copy forward may be used very carefully. Clear policies covering this use should be available. When making this decision, the following should be considered: Melissa Barthold Lisa Bove Jim Cato Brenda Kulhanek Stakeholders in the decision: CNO’s, Practice Councils, Risk Management, Legal department. DATA OR EVIDENCE? Evidence and dataSurvey Results: (date) NUMBER OF RESPONSES REFERENCE/SOURCE http://journal.ahima.org/2 008/06/04/anappropriate-use-of-copyforward-with-a-caveat/ Discussion on CARING list Review of software to determine functionality – clinical IT and clinicians Is ‘copy forward’ present in any application currently? What data is copied forward – and what is not allowed to be brought forward? Is there a standard in place? How is validation accomplished? How the caregiver is assured that the data is not simply copied forward, but is reviewed prior to storing the data? 2 3 4 5 How is the electronic signature defined? Should physiologic data imported from monitors be validated before data is it stored in the EMR? What is the process for defining what data should be included in documentation? Any physiological data imported from monitors into an electronic documentation system must be approved or validated by the nurse prior to its storage in the EMR. Issues: Validating that data is correct coming across an interface Ensures clinician evaluation of the data prior to storage and provides the ability to observe trending or to correct technical issues, such as lead artifact or monitor/interface issue. When making this decision, the following should be considered: Build documentation that reflects best practice and standards’ What type of format should be used to indicate errors or changed documentation? Page 1 of 5 Brenda Kulhanek Lisa Bove Melissa Barthold Portia Towns DataCARING llist Discussion on CARING list DATE April, 2009 Toolbox Questions – Answers - References REF # 6 QUESTIONS “Error explanations– changes – how much should be in strikethrough format? Or should it be in that format?” What are the best devices and device configurations that support nursing workflow? ANSWER REVIEWED BY (TASKFORCE MEMBER) DATA OR EVIDENCE? NUMBER OF RESPONSES REFERENCE/SOURCE When making this decision, the following should be considered: Do you support point of care (real-time at the patient’s side) charting? What applications are currently in use and what are planned? 7 8 9 10 11 12 What are current practices related to use and storage of mobile documentation devices such as rolling computer carts? Are mobile carts (COW’s, WOW,s, etc.) allowed in the hallway? What is the best practice for maintaining the power supply on mobile devices? How is the appropriate number of documentation devices determined? How is ‘timeliness of charting’ defined?” How is this affected by the contraints of documentation technology? Are ‘default’ answers in forms permitted? How is the scope of default answers determined? What processes are used to document during a computer If you are using electronic medication records with bar coding, do you need a place to store individual medications? To be considered: Instruct staff to move mobile devices from hallways into alcove or nurses’ station to comply with fire/state regulations. For design/redesign, consider creating elevated floor with outer perimeter docking or alcoves that includes power/network drops. Consider wireless. How are devices flexed in response to staff or patient census. What area is available for parking the devices to maintain power? Place outlets/network drops at an ergonomic height. When making this decision, the following should be considered: Is timeliness defined in other applications? When making this decision, the following should be considered: Do you allow defaults on paper forms or in other applications? Page 2 of 5 Brenda Kulhanek Lisa Bove Melissa Barthold Portia Towns Data CARING list July 2009 DATE Toolbox Questions – Answers - References REF # 13 14 15 16 QUESTIONS ANSWER REVIEWED BY (TASKFORCE MEMBER) downtime? What data entry recovery and backfill processes are used after a computer downtime? What are the decision making processes to determine what data gathered during a downtime is backfilled into the computer system? What timeframes are used to determine what data is backfilled into the system and when the backfill must be completed? What is current practice for communication of downtimes to clinical areas? What is current practice for communication of systemrelated changes, enhancements or downtimes? Does charting-by-exception support best practice? Is it legally defensible? DATA OR EVIDENCE? NUMBER OF RESPONSES REFERENCE/SOURCE "Ladies & gentlemen of the jury, I present... the nursing documentation".Full Text Available (includes abstract); Austin S; Nursing, 2006 Jan; 36 (1): 5664 (journal article case study, CEU, exam questions) ISSN: 0360-4039 PMID: 16395021 CINAHL AN: Page 3 of 5 DATE Toolbox Questions – Answers - References REF # QUESTIONS ANSWER REVIEWED BY (TASKFORCE MEMBER) DATA OR EVIDENCE? NUMBER OF RESPONSES REFERENCE/SOURCE 2009089387 17 18 19 20 What is current practice for enhancement request prioritization? How are clinical enhancement requests reviewed? Does the review of clinical enhancement requests include an assessment of the clnical impact of the changes? What documentation by nonlicensed staff is permitted in the EMR? What is current practice related to RN cosignature of documentation entered by non-licensed staff? Is the practice or policy enforced through technology or policy alone? What is current practice related to managing clinical students’ access to clinical documentation systems? How is the future state included in the planning and execution of current implementations or enhancements? How are technology decisions analyzed that may negatively impact future enhancements/building? How are decisions made when an urgent need is addressed in a future enhancement that is not an organizational priority? What is the current best practice Page 4 of 5 DATE Toolbox Questions – Answers - References REF # 21 22 23 24 25 26 27 QUESTIONS ANSWER REVIEWED BY (TASKFORCE MEMBER) window for future technology planning? What is current practice for training staff. What is the current practice for training and utilizing SuperUsers? How are SuperUsers best utilized as a resource? What QA is necessary for electronic systems? Who should do QA? How is standardization of practice analyzed, implemented and measured? What is the current state of EHR use in mental health? How are ancillary departments trained to use the EHR? What is the best practice for use of computer protective equipment such as keyboard covers, and computer cleaning for computers used in patient care areas What is the best way to plan and manage ongoing change between IT and the clinical areas? 28 29 30 31 Page 5 of 5 DATA OR EVIDENCE? NUMBER OF RESPONSES REFERENCE/SOURCE DATE