Domus Leadership
Training
February 2015 Sessions
Agenda
 Staff Development
 Team elements
 Building excellent teams
 Meetings
 Leadership
 Membership
There is someone wiser than
any of us… and that is all of
us.
Napoleon Bonaparte
Occupational Prestige
Scale
Rank the 14 occupations according to the prestige
that is attached to them in the United States. Rank
the occupations based on how you believe the
general population would arrange them. Place a
“1” in front of the occupation that you think is the
most prestigious, etc., all the way to “14,” which
represents the least prestigious.
Write down the time you start and the time you
end.
Group Rules
 Write down the time you start and the time you
end.
 Groups ranking of each occupation must be
agreed upon by each member before it
becomes part of the group’s decisions.
 Should try to make each ranking one with which all
members agree at least partially
 Two ground rules …
 No averaging
 No “majority rule” votes.
Why do we use groups?
What’s the difference between
a team and a group?
 Work groups – a group that interacts to share
information and to make decision to help each
group members perform his/her job.
 Work teams – a group whose individual efforts
result in a performance that is greater than the
sum of its individual parts.
When do you create a
group?
 The decisions and process are already
determined.
 Buy-in is not necessary.
 Time is a critical factor.
 It is a short-term project with defined outcomes.
When do you create a
team?
 You need buy-in for the best results.
 No one person has the answer.
 Shared responsibility is important to
the success of the goal.
 The task is ongoing.
Team Elements
 Task
 Relationships
 Individual Expectations
Why are teams so popular?
 They typically outperform individuals.
 They use employee talents better.
 They are more flexible and responsive to
environmental changes.
 They facilitate involvement.
 They are an effective way to democratize an
organization and increase motivation.
Group Process
Forming
 Get to know each other
 Understand team’s purpose and each member’s
role
 Define the tasks and how they will be
accomplished.
 Determine acceptable group behavior.
 Abstract discussions of concepts and issues.
 Team accomplishes little, if anything, that
concerns its goals.
Storming
 Politeness begins to wear off.
 Dissension may occur over mission and operating
procedures.
 People disagree and blame the team process.
 Leaders need to help coach people to work past
their differences.
 Feelings of resistance, competition &
defensiveness.
 People are beginning to understand each other.
Norming
 The group asks the question, “How are we going
to accomplish our work?”
 Bounce back and forth between “storming” and
“norming.”
 Still takes management direction but is more
independent.
 Growing sense of team cohesion, spirit & goals.
 Everyone knows the ground rules.
Performing
 Final stage of team development.
 People focus on high performance.
 Members can accomplish tasks successfully and
take on new projects.
 Team becomes more self-directed.
 Storming is quick and people get over it.
 You can take on a new member with little trouble.
 Members have insight into personal and groups
processes.
Context
Composition
Team
Effectiveness
Work Design
Process
Context
 Resources
 Leadership
 Structure
 Climate
 Performance and Rewards
Composition
 Abilities
 Personalities
 Roles
 Diversity
 Size
 Flexibility
 Preference for Teamwork
Work Design
 Autonomy
 Skill Variety
 Task Identity
 Task Significance
Process
 Common Purpose
 Specific Goals
 Team Efficacy
 Conflict
 Social loafing
INFLUENCER
STEADY
• Talkative
• Optimistic
• Persuasive
• Dependable
• Agreeable
• Calm
DIRECT
CAUTIOUS
• Directive Behavior
• Impatient
• Action-Oriented
• Task-oriented
• Perfectionist
• Sensitive
How do you build a team?
 Have a vision.
 Share the vision.
 Encourage involvement.
 Communicate.
 Promote feedback.
 Develop discipline.
 Cultivate respect.
 Strive for balance.
“If you had to identify, in one
word, the reason why the human
race has not achieved, and
never will achieve, its full
potential, that word would be
‘meetings.’”
Dave Barry
Meetings Elements
 Environment
 Group as a Whole
 How big is the group?
 Who is involved?
 Are members cohesive? Combative?
 Do people want to be there?
 Group Members
 Group Leaders
Meeting Facilitation
1. Plan/Prepare
2. Meet
3. Follow Up
Planning/Preparation
1.
Define Purpose
2.
Assess Membership Needs
3.
Recruit
4.
Orient
5.
Misc.
1.
2.
3.
4.
5.
Physical environment
Room arrangement
Greeting
Agenda
Possible areas of conflict or discord
Leading the Meeting
1.
Have an agenda and stick to it.
2.
Set time limits.
3.
Limit the war stories.
4.
One person speaks at a time.
5.
If you are going to lead, lead.
6.
Park some items.
7.
Use the art of language.
8.
Be adaptive and flexible.
9.
Wrap it up.
Agenda
 Three types of items…
 Information
 Discussion
 Decision
 Where do you put items…
 Beginning – non-essential items
 Middle – important items
 End – informational items
The Meeting Agenda
*
Non-essential
Important
Informational
Meeting Follow Up
 Minutes
 Subgroup Activities
 Setting next meeting
Effective Members
 Participate
 Take responsibility
 Model behavior
 Help to establish healthy norms
 Encourage group cohesion
 Encourage conflict management strategies
Problem Members
 Who are they (behaviorally not by name)?
 How can the leader or other members address
the issues?
Meeting Ground Rules
1.
Everyone participates.
2.
Different opinions are welcome.
3.
Disagreement is an opportunity to learn more about an issue and ultimately
make a wiser group decision.
4.
Disagree in private; unite in public.
5.
What is said here stays here.
6.
Silence is agreement.
7.
Limit side conversations.
8.
One person has the floor at a time
9.
Listen actively and respectfully.
10.
You are responsible for your own experience.
11.
Keep comments brief and to the point.
12.
People who miss a meeting are responsible to “catch up” by contacting
someone who attended.
13.
We will start on time and end on time.
Quick Meeting Assessment
 How was attendance?
 Were people on time?
 Before the meeting started did participants talk
with one another? Was it a relaxed atmosphere?
 Was there some humor in the meeting?
 Were members supportive of one another? Did
they help each other?
 Was there an atmosphere of free expression?