MIS752: Seminar in Supply Chain Planning and Control
Spring 2015
San Diego State University
College of Business Administration
Department of MIS
COURSE INFORMATION
Instructor: Robert Judge
Class Days: Mondays
Class Times: 7:00-9:40pm
Class Location: AH-3113
Office Hours Times (and by appointment): Mon 1-4:00
Office Hours Location: SSE-3114
Email: rjudge@mail.sdsu.edu (provide class and section)
Phone: 760-505-7075
Course Overview
Course Description: Global competition is a reality for most companies today. Manufacturing Planning and Control (MPC)
Systems are essential to competitive success by allowing companies to: manage the material flow, schedule resources, and
meet customer needs. Competitive success today implies that this is all done in a constantly changing environment which
requires MPC Systems capable of handling rapid changes to product, material, process changes and integration with supply
chains. This class will address various MPC Systems with an emphasis on ERP and will identify the appropriate system to use for
a given corporate strategy. Instruction will address the important tools used to manage and control the inputs to the MPC
system and the use of its outputs. The class has a large hands-on element. Students will spend considerable time working with
SAP (largest supplier of ERP systems in the world) either in a simulation/game mode or performing actually corporate
processes.
Student Learning Outcomes
MSIS students will graduate being able to:

Analyze organizational data, information, and knowledge requirements for the design and implementation of information
systems

Understand business implications of enterprise information systems infrastructure and architecture in a global
environment

Align information systems strategies with organizational business strategies.

Understand threats, challenges, and trends of information systems in the global environment and develop adequate
solutions
Course Learning Objectives:
MIS752 contributes to these goals through its student learning outcomes. All students will be able to demonstrate knowledge
and skills related to Manufacturing Planning and Control. In order to demonstrate acquisition of this knowledge and skill,
students are required to read assigned materials, participate in class discussions, and complete assignments related to the
course content. There will be significant in class time for working on SAP assignments (Learning by Doing). By the end of the
course, students will be able to:
1. Discuss core supply chain and enterprise planning concepts using appropriate vocabulary
2. Explain strategy and issues relevant to the implementation and integration of supply chain and enterprise
resources
3. Explain how forecast accuracy, SOP, and quality impact the accuracy of the supply chain and enterprise planning
effectiveness.
4. Explain the role of lead time, BOM, Inventory, and MPS accuracy play in successful supply chain materials
scheduling.
5. Explain the integration of supply chain processes with corporate accounting.
6. Demonstrate hands-on usage of enterprise resources planning technologies.
7. Collaborate with other students to produce reports and presentations displaying knowledge of class concepts.
8. Explain the multifunctional workflow integration necessary to perform many ERP based transactions.
9. Explain the pros and cons associated with corporate ERP systems.
10. Be able to discuss future directions evolving from the ERP systems of today.
11. Explain the growing need for integrating the flow of partners' planning and transactional data to the ERP system
Enrollment Information
Prerequisites: None
Adding/Dropping Procedures: A crash list will be created the first day of class. Those students with the greatest number of units
will be provided any available seats. Dropping of the class will follow the rules stated by the university.
Course Materials
Textbooks:
Magal, S., and Word, J., Integrated Business Processes with ERP Systems, Wiley, 2012).
Grichnik, K. and Winkler, C., Make or Break: How Manufacturers Can Leap from Decline to Revitalization,
2008.
Software:
Microsoft Visio. SAP will also be used but through a browser connection.
Service:
ERPSim (SAP simulation used as an introduction to ERP)
Course Structure and Conduct
This seminar class is designed to provide you practical hands-on experience with an ERP system (SAP). However to do so
effectively, we will cover in lecture and discussions the theory of the processes needed to support an organization’s supply
chain. Thus each week we have a lecture on key processes and methods, discuss anything relevant to supply chain planning that
appeared in the news and then as time allows, work on hands-on SAP assignments. Most of the assignments will be completed
outside class according to the scheduled due dates.
Class Attendance and Participation:
This class has a considerable amount of exposure to SAP. Each week will have time set aside for working on the SAP
assignments. As such, it is imperative that you attend all sessions since much of what we will be doing builds on what came
before. Also, the simulation/game sessions are team based and all members will need to be actively involved.
Assignments and expectations:
All assignments must be turned in with the file name of your: “lastname_firstname_assignment” (e.g. Judge_Robert_Ch-03-01).
Late is late for assignments – no partial points, no makeup!
All assignments must be submitted through Blackboard.
Students with Disabilities
If you are a student with a disability and believe you will need accommodations for this class, it is your responsibility to contact
Student Disability Services at (619) 594-6473. To avoid any delay in the receipt of your accommodations, you should contact
Student Disability Services as soon as possible. Please note that accommodations are not retroactive, and that accommodations
based upon disability cannot be provided until you have presented your instructor with an accommodation letter from Student
Disability Services. Your cooperation is appreciated.
Assessments and Grading
Grading:
Course grades will be assigned in accordance with San Diego State University policy (see Graduate Bulletin). Undergraduate
grades shall be: A (outstanding achievement, available only for the highest accomplishment), B (praiseworthy performance,
definitely above average), C (average, awarded for satisfactory performance, the most common undergraduate grade), D
(minimally passing, less than the typical undergraduate achievement), F (failing).
The final grade will be based on the percent of the total available points received against the following scale:
o
o
o
93 - 100%
90 - 92.9%
87 - 89.9%
A
AB+
o
o
o
o
o
o
o
o
o
83 – 86.9%
80 – 82.9%
77 – 79.9%
73 – 76.9%
70 – 72.9%
67 – 69.9%
63 - 66.9%
60 - 62.9%
< 59.9%
B
BC+
C
CD+
D
DF
GRADE COMPONENTS
Students are graded on the following components of the course found in table 1. You are responsible to monitor your grades.
If something is not correct, you need to bring it to my attention immediately, not days or weeks later. I will have sympathy early
but not later.
Table 1: Grade components
Assignments
Process Flow
Chart
(Individual)
SAP GBI
Processes
Scoring Methodology





30 + Blocks
2 + Swimlanes
2+ Blocks (color coded with data)
Use of Legend
Reference indicators
Number of
Assignments
or
Submissions
Points per
Assignment
Total
Possible
Points
1
100
100
83, 105, 95,
97, 126, 44,
58
608
One point per question answered
correctly
Midterm Exam
Score
1
400
400
Final Exam
Score
1
400
400
Total
1508
Do not ask for a few extra points or an assignment to make up points at the end of the
semester. The grade breaks are hard and fast. You have many assignments, quizzes and
exams to make up points for one poor showing. It is only fair to all the students.
Grade of Incomplete. A grade of Incomplete (I) indicates that a portion of required coursework has not been completed and
evaluated in the prescribed time period due to unforeseen, but fully justified, reasons and that there is still a possibility of
earning credit. It is your responsibility to bring pertinent information to the instructor and to reach agreement on the means by
which the remaining course requirements will be satisfied. The conditions for removal of the Incomplete shall be reduced to
writing by the instructor and given to you with a copy placed on file with the department chair until the Incomplete is removed
or the time limit for removal has passed. A final grade is assigned when the work agreed upon has been completed and
evaluated. An Incomplete shall not be assigned when the only way you could make up the work would be to attend a major
portion of the class when it is next offered. Contract forms for Incomplete grades are available at the Office of the Registrar
website
Tentative Course Schedule
The following Table 2, introduces the sessions in this course. The specific scope of each week may be modified throughout the
course – but any changes will be well communicated in class. All assignments are due end of day Sunday on the week they
appear in the table below (Sunday is the last day of the week). All assignments must be submitted through Blackboard.
Table 2: Class schedule
Week
Subjects
Chp.
Manufacturing Planning & Control Overview
Objectives:
1
1/26
1)
2)
3)
4)
5)
Syllabus review and expectations
Why ERP essential to Corporate Competitiveness
Components of ERP System
Corporate Strategies and influence on ERP System
Importance of accurate inputs and control of variability
Magal and
Word:
Chp. 2
Class Activities:

MSDNAA service: Download and install Visio

SAP: Install SAP GUI

“Did you Know”
Processes
Objectives:
2
1)
2)
3)
2/2
Describe a functional organization and respective key processes
Understand the cross functional nature of processes
Understand that processes vary greatly among companies and depending on
their industry, strategies, size, and dispersion.
Magal and
Word:
Chp. 1
Class Activities:

Review Visio demonstration for creating Process Flows
Demand Management (Forecasting)
Objectives:
3
1)
2)
3)
4)
Review quantitative vs. qualitative models
Forecasting in different MPC environments (MTS, ATO, MTO)
Determine which model to use
How to monitor forecast
ERPSim
Manual Intro Game
2/9
Class Activities:

ERPSim Quarter 1: Sales process (Pricing & Marketing)
By Sunday: Turn in individual process flow (see assignment expectations above in
previous section)
4
Sales and Operations Planning (SOP) - (aka. Aggregate Planning)
ERPSim
Objectives:
Manual -
Week
2/16
Subjects
Chp.
1) Function of sales and operations planning – why do it?
2) The process of SOP
3) Critical Issues
4) Linear Programming example
Class Activities:

Intro Game
ERPSim Quarter 2: Production process
MRP
Objectives:
5
1)
2)
3)
2/23
4)
5)
Where does MRP fit in the MPC system?
What is the MRP process?
Technical issues (processing frequency, lot sizing, safety stock, low level
coding, pegging, and FPOs).
What is the Role of MRP Planner?
How do changes to Inventory records, MPS, or BOM affect MRP records?
ERPSim
Manual Intro Game
Class Activities:

ERPSim Quarter 3: Planning process (Forecast, MRP, POs)
Accounting processes
Objectives:
6
3/2
1)
2)
3)
Understand the master data needed for Accounting
Perform key Accounting processes in SAP
Understanding key integration points with other functional processes
Class Activities:


GBI Case Study in SAP
Discuss G & W chapter 1
Magal and
Word:
Chp. 3
G & W:
Chp. 1
Procurement processes
Objectives:
7
3/9
1)
2)
3)
4)
Understand the master data needed for Procurement
Perform key Procurement processes in SAP
Use SAP to produce Procurement monitoring information
Lecture on Inventory Management
Magal and
Word:
Chp. 4
G & W:
Class Activities:


Chp. 2
GBI Case Study in SAP
Discuss G & W chapter 2
Fulfillment processes
Objectives:
8
1)
2)
3)
Understand the master data needed for Fulfillment
Perform key Fulfillment processes in SAP
Understand how Fulfillment integrates with other functional processes
Magal and
Word:
Chp. 5
3/16
Class Activities:
9

GBI Case Study in SAP

Midterm week 1-7 (two hours)
Production processes
Magal and
Week
3/23
Subjects
Chp.
Objectives:
Word:
1)
2)
3)
4)
Chp. 6
Understand the master data needed for Production
Perform key Production processes in SAP
Understand how Production integrates with other functional processes
Lecture on Capacity Planning
Class Activities:
G & W:
Chp. 3

GBI Case Study in SAP

Discuss G & W chapter 3
Spring Break: 3/30 – 4/3
Inventory and Warehouse Mgmt processes
10
4/6
Objectives:
1)
2)
3)
Understand the master data needed for Inv Mgmt
Perform key Inv Mgmt processes in SAP
Understand how Inv Mgmt integrates with other functional processes
Magal and
Word:
Chp. 7
Class Activities:
G & W:

GBI Case Study in SAP

Discuss G & W chapter 4
Material Planning processes
Chp. 4
Objectives:
11
4/13
1)
2)
3)
4)
Understand the master data needed for Material Planning
Perform key Material Planning processes in SAP
Understand how Material Planning integrates with other functional
processes
Lecture on JIT
Magal and
Word:
Chp. 8
Class Activities:

GBI Case Study in SAP
Process Integration
Objectives:
1)
12
2)
3)
4/20
Be able to discuss various integration points among procurement, fulfillment,
production, inventory mgmt, and finance
Understand the necessity for proper integration of corporate processes
Lecture on Supply Chain Management
Magal and
Word:
Chp. 9
Class Activities:

GBI Case Study in SAP (due complete by 5/4)
For Next week: Install software for analysis. Instructions in Week 13 folder
Data Warehousing and Analytics
13
Objectives:
1)
4/27
Be able to use SAP BusinessObjects Explorer to analyze data
Class Activities:


Perform analysis using SAP BusinessObjects Explorer
Perform SAP HANA online analysis
Provided
lecture notes
and exercises
Week
14
Subjects
Chp.
Data Warehousing and Analytics
Objectives:
5/4
1)
2)
3)
4)
Provided
lecture notes
and exercises
Be able to access an Infoprovider Data Cube in SAP
Be able to create an SAP BeX Query for data to analyze
Be able to use SAP BusinessObjects Analysis to analyze data
Review use of Tableau to visualize data from SAP
Class Activities:

Perform analysis using SAP BusinessObjects Analysis
15
Final Exam 7:00 – 9:00pm
5/11
Changes to the course schedule, if any, will be announced in class.
Academic Honesty
The University adheres to a strict policy regarding cheating and plagiarism. These activities will not be tolerated in this class.
Become familiar with the policy (http://www.sa.sdsu.edu/srr/conduct1.html). Any cheating or plagiarism will result in failing
this class and a disciplinary review by Student Affairs.
CHEATING:
The assignments, quizzes, and exams you submit must be entirely your own individual work.
If you and another person work together on assignments and the resulting two assignments are alike (or very nearly so), you
are cheating. Each student is responsible for doing the assignment independently. Cheating in IDS 180 includes sharing
solutions either by copying, retyping, looking at, or supplying a copy of a file/solution. Cheating occurs on both the supplying
and receiving ends. Do NOT leave copies of your assignments on the lab computers. If you do, and someone else uses it, you are
still responsible and involved in cheating.
The easiest way to comply with this policy is to avoid talking to others about the assignment while you are working at a
computer. While it is okay to talk to other students to get help in understanding what the assignment is, it is absolutely wrong
for you to be working with one or more people, even if you are sitting at different computers, deciding what to put in each part
of a worksheet, database, etc. You are always allowed to ask the instructor for more specific help. If you have questions relating
to this policy, please direct them to the instructor.
This class has a zero-tolerance policy for cheating. You have now been warned. If you are involved in a cheating incident you
will receive a grade of F in this course. Additionally, all cases of cheating will be reported to SDSU’s Center for Student Rights
and Responsibilities for University disciplinary action. Note: You are not eligible to use course forgiveness to replace a grade in
a course where you have been found guilty of academic dishonesty.
Note: During Exams you may not wear any hats or have turned on any electronic devices including but not limited to cell
phones, pagers, music devices, etc. Plan accordingly on exam days.
Plagiarism:
Examples of Plagiarism include but are not limited to:

Using sources verbatim or paraphrasing without giving proper attribution (this can include phrases, sentences,
paragraphs and/or pages of work)

Copying and pasting work from an online or offline source directly and calling it your own

Using information you find from an online or offline source without giving the author credit

Replacing words or phrases from another source and inserting your own words or phrases

Submitting a piece of work you did for one class to another class
If you have questions on what is plagiarism, please consult the policy and this helpful guide from the Library