Welcome to Newcastle University Welcome and Introduction to the Programme Linda Robinson Staff Development Manager Programme • • • • • • • • • • Welcome and Introduction Vision 2021 and the way ahead Strategic Objectives – Counting What Matters Coffee Organisation, Structure and Governance or Who Runs Your University? Human Resources at Newcastle University Staff Development Opportunities Professional Association/Trade Union Representation Lunch – Close Tour of campus (optional) Questions to answer 1 What is the University’s core business? 2 Who are its key senior people? 3 How is the University organised and governed? 4 What are the University’s policies on employment-related matters? 5 What opportunities will be available to you for development and training? Thank you 5 A world-class civic university Tony Stevenson 29 July 2014 Reminders Our Vision A civic university with a global reputation for academic excellence. Our Mission • Research-intensive • Teaching and learning of the highest quality • Play a leading role in the economic, social and cultural development of the North East of England. Our Philosophy Excellence with a purpose. We not only create knowledge and educate students. We also respond to the needs and demands of civil society. 7 How we’re organised: 3+3+3 3 Faculties • Faculty of Medical Sciences (FMS) • Faculty of Humanities and Social Sciences (HaSS) • Faculty of Science, Agriculture and Engineering (SAgE) 3 Core Functions • Research • Teaching • Engagement 3 Societal Challenge Themes • Ageing • Social Renewal • Sustainability 8 Two guiding questions What are we What are we good at? good at? What areare wewe What good goodfor? for? Responding to these two questions simultaneously is the hallmark of a world-class civic university. 9 What are we good at? • Ranked in the top 200 world universities by QS, Times Higher and Leiden rankings. (Approx 16,000 universities across the globe) • Nationally: • • o 18th in the Sunday Times/Times Good University Guide. o 20th in the Complete University Guide for 2015 o 17th in the UK for research power (Research Fortnight). A member of the Russell Group, the association of 24 leading researchintensive UK universities. o Generating over £120 million in research income o Winner of three Queen’s Anniversary Prizes (QAP) for each societal challenge theme – 2014 QAP for rural economy o Holding one of the largest European Union research portfolios in the UK. Voted one of best places to work in the Times Higher Best University Workplace Survey 2014. 10 What are we good at? In Teaching and Learning: • Student satisfaction: ≥ 90% (NSS 2013); International ≥ 92% (ISB 2013). • Employability: Ranked 5th among peer group universities for the employability of our graduates: ≥95% of our graduates are in work or further study within six months of graduating. (DLHE, published 2013) • Ncl+: Opportunities for social contribution and volunteering, beyond the curriculum. E.g. 1,000 students involved through SCAN (Student Community Action Newcastle), representing 43,000 hours of service. • Student entrepreneurship: Rise-Up initiative: training & education in entrepreneurship. Student start-up companies, ≥ 30 per year. • Research Scholarships and expeditions: ± 100 per year. • Widening Participation in the NE – way beyond national benchmarks – and more generally “the North”. Partners Programme now engages with 198 schools/colleges. 11 What are we good at? In Research: We aim to have at least 10 subjects in which we are ranked amongst the top 50 universities in the world Provisional List: (Revise after REF outcome Dec 2014) FMS • • • • • Bacterial Cell Biology Hepatology Geriatrics & Gerontology Neuroscience Rheumatology SAgE • • Civil Engineering HumanComputer Interaction 12 HaSS • • Geography Architecture & Planning What are we good for? Engagement = the deployment of our Research and Teaching to address societal challenges − regionally, nationally and internationally − through Selected Societal Challenge Themes • Our regional profile: We play a leading role in the economic, social and cultural development of the North East of England Demonstrator Projects … • Our national and international profile …within Soc. Challenge Themes … • Our global engagement profile: three Societal Challenge Themes …feed into REF impact case studies 13 Regional Engagement • Science Central: New science-based urban quarter, in partnership with Newcastle City Council o o o Digitally enabled urban sustainability: Energy, Transport, Water Digital Civics initiative Cloud Computing • Campus for Ageing and Vitality • Neptune National Centre for Offshore and Subsea Engineering • Widening participation initiatives; Partners Programme • British Science Festival 2013 • Newcastle Fairness Commission • Urban traffic management centre for Tyne and Wear • Cultural engagement: Great North Museum, Northern Stage, Hatton Gallery, Seven Stories, • Collaborations with Gateshead and Northumberland • A strong role in the NE LEP • Angel Alliance with Durham University • City Futures project 14 National & International Engagement • Active role in HE sector groups, including N8, Russell Group and Universities UK. • Collaborations at individual and institutional levels with other UK universities on shared priorities, such as Doctoral Training Centres. • NUMed Malaysia: First UK university to build a medical campus overseas, delivering GMC-accredited medical doctors. First graduation June 2014. • Newcastle University International Singapore: More than 1,000 graduates already in Engineering disciplines. Partnered with Singapore Institute of Technology. • Confucius Institute (with Xiamen University in China) • Largest intake from Science without Borders programme in Brazil. • Founding partner of CESSAF in Angola, a major CPD project that will extend across Africa • Planning a Xiamen/Newcastle International College 15 Societal Challenge Themes Excellence Medical Sciences Humanities & Social Sciences Science, Agriculture & Engineering (Faculties) Ageing Social Renewal Sustainability Purpose (Addressing Societal Challenges ) 16 Ageing: “Live better, for longer” Our Institute for Ageing, based at the Campus of Ageing and Vitality, is led by Prof Louise Robinson, and coordinates work on: • Understanding the causes of ageing Understanding how we age, what changes occur at a cellular level and how these can be reversed – Prof Daryl Shanley • Understanding and treating diseases associated with ageing Parkinson’s, Arthritis, Diabetes, Cirrhosis – Prof David Burn • Lifestyle factors affecting healthy ageing How diet, exercise and social activities can help people live healthier longer lives – Prof Louise Robinson • Policies related to ageing (ie pensions, life insurance) Influencing Government and business on the impact and opportunities of an ageing population – Prof Carol Jagger (AXA Professor of Epidemiology of Ageing) 17 Ageing Examples of how this translates into real life: • Parkinson’s Disease-associated Dementia Developing methods for the early diagnosis of the dementia associated with Parkinson’s Disease, allowing its early treatment – Prof Lynn Rochester • Diabetes and cirrhosis - Movelab Studies how diet and exercise can “cure” diabetes and reduce the risk of cirrhosis related to excess weight – Profs Mike Trenell and Roy Taylor • Arthritis Studies using the patient’s own immune cells to treat and potentially cure rheumatoid arthritis – Prof John Isaacs • Health inequalities - simulation event Bringing together policy makers, voluntary and statutory organisations and citizens to highlight the complex issues of health inequalities and ageing – Dr Lynne Corner 18 Ageing Disparities in healthy life expectancy in Newcastle upon Tyne 19 Social Renewal: “How can communities thrive in times of rapid change?” How to build prosperity while also pursuing goals of social justice? What principles of fairness should guide policies when budgets are tight? How can young people thrive How can localism be made to work in urban and rural areas? during and after the economic downturn? Social Renewal Our Institute for Social Renewal is led by Prof Mark Shucksmith, and aims to: • Influence public policy Providing evidence to Governments across the world of how policies impact on social groups and communities – Prof Mark Shucksmith • Highlight inequalities and injustice Showing how certain groups in society, in the UK and overseas, are disadvantaged and how this can be tackled – Prof Kathryn Hollingsworth • Promote prosperous places Looking at both rural and urban communities to examine ways they can improve economic, social and cultural performance – Prof Mark Tewdwr-Jones 21 Social Renewal Examples of local research projects: • The university and the city How universities work with local partners and businesses to support economic growth – Prof John Goddard • Glendale Community Development Trust Staff and students working with the Glendale CDT, based in Wooler, to promote rural regeneration and retain young people– Prof Mark Shucksmith and Marc Lintern + Enactus Students • Asylum Seekers Gaining insights into the experiences of NE asylum seekers to help with their integration and support in the city – Prof Simon Philpott • City Futures Starting a ‘big city conversation’ and engaging citizens and stakeholders in debates about the future – Prof Mark Tewdwr-Jones 22 Social Renewal Examples of international research projects: • The School in the Cloud Creating seven ‘schools in the cloud’ (five in India and two in the UK), where children can learn from each other using the internet, with support from Microsoft and $1 million from TED – Prof Sugata Mitra, TED prize winner 2013 • Protecting cultural heritage during times of conflict Prof Peter Stone works with the Ministry of Defence and NATO to protect cultural artefacts during times of conflict, most recently during the war in Iraq. His aim is to secure a UN Convention on the issue. • Helping trafficked women in Nepal First systematic assessment of women and children who have been trafficked in Nepal that has helped change the law to prevent future exploitation – Prof Nina Laurie 23 Sustainability: “Enough, for all, forever” Energy Urban Water 24 Rural Transport Water Sustainability Our Institute for Sustainability (soon to be based at Science Central) is led by Prof Phil Taylor, and focuses on: • Energy : How to produce energy in an environmentally-friendly and sustainable way (e.g. bio-energy, geo-energy) - Prof Tony Roskilly, Sir Joseph Swan Centre • Smart grids and energy storage: (With Siemens and Northern Powergrid) How to store renewable energy so that it is released at a time when consumers need it, i.e. not just when the sun shines on solar panels – helping to ‘Keep the lights on’ - Prof Phil Taylor • Transport (Road, Rail and Marine): “Green + Safe + Inclusive + Intelligent.” Newcastle University has received more transport-related EU funding than any other university in Europe – Prof Mark Robinson, TransportNewcastle • Water: Improving waste treatment and access to clean water as well as predicting future climate change, e.g. “Power from poo” - with Northumbrian Water Ltd we are harnessing the energy from sewage to power waste water treatment - Prof Tom Curtis, Civil Engineering 25 Sustainability Examples of how this translates into real life: • Transport – e.g. SwitchEV – working with Nissan, Renault, BMW and Volkswagen. Newcastle has the largest network of electric vehicle (EV) charging points in the UK Prof Phil Blythe • Urban sustainability – the iBuild project (with Leeds & Birmingham) informs the national debate about cities of the future, including how networks of transport, energy, water and buildings are planned and paid for – Prof Richard Dawson • Cockle Park Anaerobic Digester – can an animal farm be self-sufficient in terms of energy generation? – Dr Paul Bilsborrow • Rural sustainability – ‘Greening’ the EU’s Common Agricultural Policy: proved that countryside stewardship is environmentally and economically better than subsidising production - Guy Garrod 26 Thank you 27 28 Newcastle University’s Strategic Objectives Counting What Matters Steve Frater Director of Planning Newcastle University 2013/14 Total Student Population 22,874 Diversity & Balance Changing Market? SAgE 7,126, 31% FMS 4,981, 22% HaSS 10,767, 47% About 5,000 staff > 120 Countries China 26% Singapore 10% Malaysia 8% India 4% Nigeria 3% Greece 3% UG 74% Academic Incubator PGR 8% Part Time 1,544, 7% PGT 18% O/S 26% GB 67% Other EU 7% Diversity 30 Institutional Objectives Top 20 in UK for Research Top 20 in UK for Student Satisfaction Focus on Three Selected Societal Challenge Themes Significant International, National and Regional Profile Financial and Environmental Sustainability Where do we fit in? 31 1. Top 20 in the UK for Research What do we focus on? • Being Research Intensive Research Strategies in all Schools Focus on prestige publications Research Informed teaching • It’s expensive & competitive Average income per academic staff member Total Research income trends Regional and national comparisons • National Assessment Process Research Excellence Framework Currently 27th Quality. 17th Power • What is it good for? Impact Benefit to society Citations News Patents Spin out companies Cash Reputation Commerce 1. Top 20 in the UK for Research How Good ? Research Assessment Exercise 2008 Newcastle - % 3* + % 4* 100 90 80 % 3* plus % 4* 70 60 50 40 30 20 10 0 Various UoAs In 26 of 38 Units of Assessment ≥ 50% = Internationally Excellent or World Leading 1. Top 20 in the UK for Research Ageing and Health The Fusion of Arts, Science, Culture and Heritage Cancer Cell and Molecular Biology Computing and Software Reliability Digital Media Energy Engineering Biology System Biology and Molecular Agriculture Engineering Design The Environment, Sustainability and Earth Systems Ethics Life Sciences Gender and Woman’s Studies Health Services Research Human Genetics Language and Linguistics Marine Engineering Informatics Chemical Processing Medical Imaging Nanotechnology Neurosciences – Psychology, Brain and Behaviour Public Policy The Rural Economy Stem Cells Music Sensors, Biosensors and Electronics Urban and Regional Development Water Research Grants & Contracts Income NE Universities - Research Grants & Contracts Income £k 100000 90000 80000 70000 60000 50000 40000 30000 20000 10000 0 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 Durham Newcastle Northumbria Sunderland Teesside 2. Top 20 in the UK for student satisfaction What do we focus on? • Entry Standards (AAB in 2012, ABB in 2013-2015) • Widening Participation - Low Participation Neighbourhoods, Social Groups • Attendance • Internal Surveys • National assessment processes - Quality Assurance - Student Survey (National Student Survey NSS – 90% target) • Employability - Overall - Graduate level jobs in Times league table • Post Graduate Student numbers & Satisfaction Surveys • Post Graduate Research Degree Completion rates 2. 90% institutional minimum for student satisfaction 23 Questions in 7 areas • Teaching on my course • Assessment and feedback • Academic support • Organisation and management • Learning Resources • Personal Development • Overall Satisfaction 2013 - 90% (89% last year) (Sector 86%) 10th= nationally 4th= out of 24 in Russell Group Issues ? • Objective = 90% on Overall Satisfaction 90% in 30 subjects, out of 48 Success • Assessment and feedback – 70% (up from 67%. Sector average - 72%) • Ability to access general IT resources - 92% (up from 86%. Sector average - 87%) 2. 90% institutional minimum for student satisfaction How did you do in 2013 ? 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Overall Satisfaction % 3. Focussed on 3 Societal Challenge Themes What do we focus on? • One theme launched for each of three years. • Expertise at Newcastle • Global interest, local resonance • Public Engagement • Led by a Faculty, but multi disciplinary. • FMS - Ageing • SAgE - Sustainability • HaSS - Social Renewal • Broad Staff commitment - Not just a few research stars • Outputs – Debates, Conference, Lectures, Presentations, Competitions, Alumni engagement, Commercial engagement • Societal impact. Themes that affect us all 4. A Significant Profile and Reputation What do we focus on? • Strategic Partners Groningen (Netherlands) Monash (Melbourne, Australia) (Medical Research, Joint PG Degrees, Academic & Student Exchanges) • In Country Delivery Numed Malaysia Medical Campus Singapore Institute of Technology Chemical Engineering Food and Human Nutrition Marine Engineering, Offshore Engineering and Naval Architecture Mechanical Design and Manufacturing Engineering • International student body • International Citations - Which Newcastle? • International Employers Partnerships & In Country Delivery Newcastle University ? NUMed Campus Nusajaya, Malaysia Singapore Institute of Technology Singapore Partnerships European Student Exchange programmes Newcastle University Student Exchange 4. A Significant Profile and Reputation • Where our Teaching and Research impacts on our civic responsibility • Working with local stakeholders City Council, Newcastle/Gateshead Initiative, Newcastle Science City Science Central Local Enterprise Partnership City & regionally based organisations (e.g. Lit. & Phil, faith communities) Sage Gateshead • Offer what we have. Museums: Public Lectures Concerts Northern Stage New Writing North Great North Museum : Hancock Hatton Gallery Insights 25,000 attendees Newcastle University 5. Financial and Environmental Sustainability Total Income 2012/13 £405m £m Research Grants, £86m, 23% ? ? Other Sources, £67m, 18% Interest on Cash & Investments, £5m, 1% Where does our Income come from and where is it spent? UK Government, £106m, 28% Total Expenditure 2012/13 £389m Depreciation, £10m, 3% £m Student Fees, £116m, 30% Other operating costs, £151m, 41% Staff Costs, £210m, 56% Interest Payable, £1m, 0% 5. Environmental Sustainability Operational Challenging Government targets on carbon reduction Recent achievements include; • Recycling rate now over 90%. • 18% reduction in car usage, since 2004 14% increase in public transport usage to travel to work. • Trial of electric cars and charging points on campus. • Biodiversity projects, including reduction of pesticide / herbicide use and creation of allotments, woodland corridors and wildlife friendly areas. Plant and wildlife walks. • Platinum EcoCampus award (2012) (The leading Environmental Management System and Award Scheme for the Higher and Further Education sectors) • Extensive staff, student and community engagement Find out more - Get Involved - Become an Environmental Coordinator Sustainable Campus 5. Environmental Sustainability Research Newcastle University’s second societal challenge theme is Sustainability. The Newcastle University Institute for Research on Sustainability NIReS aims to bring people together to develop sustainable responses to the great challenges of our age: ensuring that everyone has access to a fair share of the world’s resources in perpetuity. For more information, please visit; www.ncl.ac.uk/sustainability Enough, for all, forever. Summary • • • • • • Newcastle University is one of the 24 Universities in the Russell Group Large and growing student population Large employer (3rd largest based on Tyneside ?) Income as big as Manchester United (but without the enormous debt) Offer a very broad range of educational opportunities World-class reputation for research excellence: – spearheading three major societal challenges with impact on global society. • Ageing • Sustainability • Social Renewal • Research income 50% more than the other 4 universities in the North East combined • We ranked 18th in The Times/Sunday Times 2014 Survey published 2013 • Amongst our peers, in 2013 Newcastle ranked 10th in the UK for student satisfaction • We ranked 11th in the Russell Group in 2014 for Graduate employment • First UK university to establish a fully owned international branch campus for medicine. NUMed Malaysia - opened 2011 Doing well against Strategic Objectives, … but will do better Thank you • The Cultural offer Public Lectures - a programme to inform, stimulate, entertain, and excite debate http://www.ncl.ac.uk/events/public-lectures/ Great North Museum : Hancock - Free entry and great for all ages (now houses all the 3 University museums) http://www.twmuseums.org.uk/great-north-museum.html Hatton Gallery - Free entry http://www.twmuseums.org.uk/hatton-gallery.html Northern Stage - great theatre on campus http://www.northernstage.co.uk/ Newcastle Centre for the Literary Arts - programme of events open to all http://www.ncl.ac.uk/ncla/ Newcastle University, Organisation, Structure and Governance or Who Runs Your University? Ms Abi Kelly Director of Public Relations Governance structures at the Newcastle University • • • • • • • 1963 Act of Parliament Court – large body, external facing, lay majority Council – the supreme governing body Senate – the supreme governing and executive body in all academic matters Academic Board – all academic and equivalent staff Convocation – all graduates Faculties – schools/institutes Academic Structure 3 Faculties Humanities & Social Sciences Medical Sciences Science, Agriculture & Engineering Schools, Research Institutes and Centres Pro-Vice-Chancellors for Faculties Deans – Postgraduate, Undergraduate, Research (and Business Development, International, Clinical Medicine) Heads of Schools/Institutes Professional Support Services • • • • • • • • • • Academic Services Corporate Affairs Estate Support Service Finance and Planning Human Resources Internal Audit NUIT Research and Enterprise Services Faculty Support Teams Student Services Council • Governing body of the University • Responsible for University finances • Formally accountable for all aspects of • • • the University including its overall performance and the propriety of its operations Up to 25 members Lay majority Chair - a lay member Senate • Supreme authority on academic matters • Responsible for regulating and directing • • the academic work of the University Up to 36 members – majority elected Chair - Vice-Chancellor Lay Officers • • Chancellor – Sir Liam Donaldson Chair of Council and ProChancellor – Mark I’Anson • • Vice-Chair of Council – Jacqui Henderson Honorary Treasurer – Stephen Lightley Senior Management Team Vice-Chancellor – Professor Chris Brink Deputy Vice-Chancellor – Professor Ella Ritchie Pro-Vice-Chancellor Medical Sciences – Professor Chris Day Pro-Vice-Chancellor Planning & Resources – Professor Tony Stevenson Pro-Vice-Chancellor Science, Agriculture & Engineering – Professor Steve Homans Pro-Vice-Chancellor Learning & Teaching – Professor Suzanne Cholerton Registrar – Dr John Hogan Pro-Vice-Chancellor Research & Innovation – Professor Nick Wright Executive Director of Finance – Mr Richard Dale Pro-Vice-Chancellor Humanities and Social Sciences – Professor Charles Harvey Executive Director of Human Resources - Mrs Veryan Johnston Executive Board • Overseeing management of the University’s • • • business and the communication and implementation of its strategies. Monitoring the academic and financial performance of all budgetary units and the University as a whole. Evaluation of academic and business opportunities and proposals for major new initiatives. Determining the University’s annual budgetary allocations. Executive Board Agenda, 22 July 2014 1. Health and Safety 2. King’s Hall Organ 3. Pay Policy update: Fair Pay 4. Risk Management 5. Seven Stories 6. Raising the Bar 7. Hatton Gallery project update 8. Schedule of strategic review reports for Council 2014/15 9. Social Media - A presentation from the University’s Social Media team How do I find out? • https://my.ncl.ac.uk/staff/ Human Resources Veryan Johnston Executive Director of Human Resources 61 HR Strategic Objectives 1. Be a great place to work with employees committed to University objectives and valued for their contribution – – 2. Reward and Recognition Communication Improve the profile and performance of the University by recruiting and developing high calibre employees with appropriate external recognition – – Recruitment and Selection Induction 62 HR Strategic Objectives 3. Develop a high performance culture in which delivery to agreed standards and objectives is the norm – Performance and Development Review – Training and Development 4. Develop an efficient, effective and sustainable employment environment – Competitive cost effective employment package – Flexible working practices 63 HR Strategic Objectives 5.Promote diversity, flexibility and innovation by developing organisational capability and culture − Culture of dignity and respect − Leadership Development 6.Promote a safe and healthy environment in which students and staff take a proactive approach to their own health and safety − Workplace Wellbeing − Safety first 64 What can you expect from us? • • • • • Contract Communication Development and Career Progression Safe and healthy environment Benefits • Pensions • Facilities, e.g. Library, sports • NU Options 65 What do we need from you? • • • • Tell us what you think and what you need Be an ambassador Share your skills, knowledge, experience Be positive and constructive 66 Thank you 67 Welcome and Introduction to the Programme Linda Robinson Staff Development Manager Staff Development Unit • • • • • • • University-wide role Staff development opportunities How do we do this? Learning Resource Centre Future plans Staffing Location Staff Development Unit “The SDU is here to anticipate, identify and fulfil the development potential of our University. We work collaboratively at an individual and organisational level to enable continuing achievement of the University’s Mission.” University-wide Role • Development opportunities for all staff • Advisory service for Managers • Personal and Management Development • IT Training • CPD for Academic Staff and Research Staff • Leadership & Management Development Opportunities How do we do this? • Tailor-made development activities for individuals, academic/service units • A comprehensive Open Programme • One to one coaching/mentoring, development centres • Development Programmes e.g. Principal Investigator (PI) programme, NewStart programme, HASS faculty futures, NU Professors • Career Pathways Framework and advice for Research Staff • Accredited Programmes e.g. Certificate in Advanced Studies in Academic Practice (CASAP), NTA, SSSDP • Vocational Qualifications – ECDL Open Programme • Motivating Staff in Challenging Times • Events Planning & Management • Maximising your Memory • Self-hypnosis and Stress Management • Microsoft Office application training e.g. Word, Excel, Outlook • EndNote, SPSS • Strategies for Research Success • Academic Writing • Presentation Skills • Getting the most from your PDR • The Essentials of Project Management • Moving Mountains – (Influencing & Persuading) • Building Personal Impact • Time Management • Research Supervision • The Role of the Degree Programme Director • Four steps to (Research) independence • An Introduction to Current Teaching Room Technology Learning Resource Centre • • • • LRC in the Staff Development Unit Over 600 Resources available to staff PDR online film Web based learning materials − IT − Personal development http://www.ncl.ac.uk/staffdev/lrc/ Current and planned projects • Leadership Succession Planning • Developing leaders to work internationally • Faculty Futures Development Programme for early career academic staff • Designing e-learning materials • Chameleon Management Development Programme • Production of Effective Performance Conversations online video • Enhancing digital literacy skills • ‘Spotlight On’ series • Future Planning Event QuILT • Support for learning & teaching development – – – – • Co-ordinating projects and initiatives on chosen institutional themes, such as assessment and feedback, personal tutoring and research-informed teaching Co-ordinating funding for learning and teaching innovation Supporting reward and recognition of excellence, including Vice-Chancellor’s Teaching Awards and National Teaching Fellowships Disseminating good practice through communities, events and case studies Support for the use of University-supported e-learning tools Including the Blackboard VLE, ReCap lecture capture, e-portfolios, student response system, eassessment and feedback • Quality assurance of new and existing programmes Developing policy, and providing advice on and support for implementation • Support for student engagement Gathering student opinion through module evaluation, National Student Survey, Postgraduate Research Evaluation Survey, International Student Barometer, Postgraduate Taught Evaluation Survey, maintaining You Said, We Did webpages, and working with the Students’ Union on the implementation of the framework for student representation • Support for external initiatives in learning and teaching Advising on the development of educational partnerships, partnerships and bids http://www.ncl.ac.uk/quilt/ How to find us Staff Development Unit, Ground Floor, King George VI Building, Newcastle upon Tyne Telephone enquiries to extension 7872 RVI Hospital Queen Victoria Road St Thomas Street * Staff Development Unit Kings Road Hotspur Public House Oxfam Shop Percy Street Marks and Spencer Thank you 78